| Literature DB >> 32363785 |
Megan Feeney1, Christiana Evers1, Danielle Agpalo1, Lisa Cone1, Jori Fleisher2, Karlin Schroeder1.
Abstract
The wide application of patient engagement and its associated benefits has increased across government, academic and pharmaceutical research. However, neither an identified standard practice for the process of engagement, nor utilization of common metrics to assess associated outcomes, exists. Parkinson's Foundation developed a patient engagement framework and metrics to assess engagement within the academic research and drug development sectors. This approach was developed over the course of several years through assessing the literature, acquiring feedback from researchers and people with Parkinson's disease and adapting practices to be relevant and generalizable across patient engagement projects. This framework includes the: 1) creation of a scope of work, 2) establishment of guiding principles, 3) selection and training of participants, 4) co-determination of project metrics, 5) execution of the project and 6) dissemination of project findings. Parkinson's Foundation has also worked with academic, government and pharmaceutical stakeholders to identify metrics that assess both the quality of patient engagement and outcomes associated with patient engagement on projects. By improving patient engagement project methodologies and metrics, global clinical trials can have access to evidence-based patient engagement practices to more efficiently capture the needs of, and potentially benefit, the patient community.Entities:
Keywords: methodology; metrics; patient advocacy; patient empowerment; patient engagement; patient involvement
Year: 2020 PMID: 32363785 PMCID: PMC7495075 DOI: 10.1111/hex.13064
Source DB: PubMed Journal: Health Expect ISSN: 1369-6513 Impact factor: 3.377
A case example for fostering positive patient engagement practices utilizing framework steps one through six
| A Case Example for Fostering Positive Patient Engagement Practices Utilizing Framework Steps One Through Six |
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| Two stakeholder groups, Parkinson's Foundation and an unnamed pharmaceutical company (Company X), utilized a structured collaborative approach to patient engagement in research. |
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Figure 1Patient engagement opportunities in drug development
Metrics to capture the quality and outcomes of patient engagement
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General engagement descriptive statistics
Level and form of patient engagement Frequency of patient engagement Satisfaction with patient engagement |
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Contribution to engagement
Perceived quality of contribution compared with project expectations |
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Training for engagement
Preparation and comfort with terminology, communication or interactions Level of support provided compared with support required in the project |
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Transparency of engagement
Perceived maintenance of trust, transparency and bi‐directional communication |
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Representativeness of engagement
Representativeness of patients involved in the project |
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Research relevance to disease‐specific topic
Research priority or focus shift Reported change in quality of life Selection of relevant patient‐reported outcomes (PRO) tools Clinical trial cost (secondary outcome if met) Time to complete clinical trial (secondary outcome if met) |
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Alignment to patient preferences
Changes made to mode of administration/delivery Frequency of trial visits Number of protocol amendments Length of clinical trial appointment |
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Patient comprehension of trial expectations and resources
Reliable reporting of PRO tools Time to availability of plain language summaries Perceived clarity of trial communications Clinical trial participant satisfaction (secondary outcome if met) Screen fail rates (secondary outcome if met) |
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Recruitment and retention
Barriers to participation in research Clinical trial retention Incomplete data points Length of trial recruitment Clinical trial inquiries |
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Representativeness of study participants
Representation of diverse groups in clinical trial |
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Application of patient engagement
Creation of organizational standards for patient engagement Occurrence of patient engagement practices within the organization |
Sample quality assessment survey questions
| Assessment questions for patient advocates | Assessment questions for researchers and pharmaceutical staff |
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How many times was your feedback requested throughout this patient engagement project? () Once () Two to three times () Four to five times () More than five times |
Did you/your team make an effort to respect and incorporate the opinions of people with Parkinson's in discussions with your team and Parkinson's Foundation staff for this project? ( ) Yes ( ) No ( ) Unsure |
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Do you feel that your engagement positively impacted this project? ( ) Yes ( ) No ( ) Unsure Please explain. |
Did you feel that you had an adequate understanding of your research team's expected contributions to promote patient engagement in this project? ( ) Yes ( ) No ( ) Unsure |
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Did you feel comfortable sharing your opinion with researchers or Parkinson's Foundation staff for this project? ( ) Yes ( ) No ( ) Unsure |
Did you feel that you/your research team was adequately supported to practice patient engagement by Parkinson's Foundation staff throughout the duration of this project? () Strongly supported () Moderately supported () Somewhat supported () Not supported |
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Did you feel comfortable with the technical level and terminology used during discussions with researchers or Parkinson's Foundation staff for this project? ( ) Yes ( ) No ( ) Unsure |
Did patients have the power to contribute towards decisions about research for this patient engagement project? ( ) Yes ( ) No ( ) Unsure |