| Literature DB >> 32183392 |
Lucia Tarro1,2, Elisabet Llauradó1, Gemma Ulldemolins3, Pedro Hermoso3, Rosa Solà1,2,4.
Abstract
To determine the effectiveness of workplace interventions and the most effective methodological design for the improvement of employee productivity, work ability, and absenteeism. A meta-analysis of randomized controlled trials (RCTs) of workplace interventions was conducted (PROSPERO, CRD42018094083). The PubMed, Scopus, PsycINFO, and Cochrane databases were searched. RCTs from 2000 to 2017 and with employees (18-65 years) were selected. Then, intervention characteristics and work-related outcomes data were extracted. A total of 47 RCTs were included in the systematic review, and 19 RCTs (11 absenteeism, 7 productivity, and 5 work ability) were included in the meta-analysis. The meta-analysis showed that the effectiveness of workplace interventions for absenteeism was -1.56 (95% CI, -2.67 to -0.44) and -2.65 (95% CI, -4.49 to -0.81) considering only moderate quality RCTs. In contrast, only a few studies of workplace interventions for productivity and work ability were included, which was insufficient for determining the effectiveness and best design for improving these work outcomes. The workplace is an interesting environment to reduce absenteeism, and individualized and counseling interventions with <10 sessions/total were the most effective workplace intervention methodological design for reducing the absenteeism of employees. Future high-quality RCTs that also consider health risks should be implemented to strengthen the results.Entities:
Keywords: absenteeism; employees; performance; productivity; work ability; workplace intervention
Year: 2020 PMID: 32183392 PMCID: PMC7142489 DOI: 10.3390/ijerph17061901
Source DB: PubMed Journal: Int J Environ Res Public Health ISSN: 1660-4601 Impact factor: 3.390
Figure 1Flow diagram of included studies in the systematic review and meta-analysis.
Intervention characteristics of the randomized controlled trials (RCTs) included in the systematic review focus on reducing absenteeism.
| Ref | Population | Intervention Characteristics | Outcome | Results | Quality | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Type of Job | Stratification | Duration Interv + Follow-up | Type | Homework | Communication Channel | Session Duration | Group or Individual | Time-Frame | |||||
| Arbogast, et al., 2016 [ | Sed | No | 13-month | MC | No | FtF | 1 | 1 min | Ind | WH | ABS | Non-S | Weak |
| De Zeeuw et al, 2010 [ | Sed | Yes | 10-week | MC | No | FtF | 20 | 40–50 min | Ind | WH | ABS | Non-S | Mod |
| Ebert et al, 2014 [ | Sed | Yes | 6-month | Cou | Yes | Onl | 5 | ns | Ind | ns | ABS + WAB | Non-S | Mod |
| Ebert et al, 2016 [ | Sed | Yes | 7-week + 6-month | Edu | Yes | Onl | 7 | 45–60 min | Ind | ns | ABS + PRES | S (ABS: Non-S, PRES: S) | Weak |
| Esmaeilzadeh et al, 2014 [ | Sed | Yes | 6-month | MC | No | FtF | 4 | 90 min | G + Ind | WH | ABS | Non-S | Weak |
| Imamura et al, 2015 [ | Sed | No | 6-week | Cou | Yes | Onl | 6 | 30 min | Ind | ns | ABS + PERF | Non-S | Mod |
| Kant et al, 2008 [ | Sed | Yes | specific time + 12-month | Cou | No | FtF | 1 | 30 min | Ind | ns | ABS | S | Weak |
| Toppinen-Tanner et al, 2016 [ | S/NoS | No | 16-hour + 2 year | Edu | No | FtF | 4 | 4 h | G | WH | ABS | Non-S | Mod |
| Proper et al, 2004 [ | Sed | No | 9-month | Cou | No | FtF | 7 | 30 min | Ind | WH | ABS | Non-S | Mod |
| Reijonsaari et al, 2012 [ | Sed | No | 14-month | Cou | No | Tel + Onl | ns | ns | Ind | WH | ABS + PROD | Non-S | Mod |
| Shiri et al, 2011 [ | Sed | Yes | Specific time + 12-month | Org | No | FtF | 0 | ns | Ind | WH | ABS | Non-S | Weak |
| Snetselaar et al, 2016 [ | Sed | No | 36-month | Edu | No | FtF | 4 | 30 min | G | WH | ABS | Non-S | Mod |
| Van den Heuvel et al, 2003 [ | Sed | No | 8-week | Cou | No | Onl | 40 | Workday | Ind | WH | ABS + PROD | Non-S | Weak |
| Zavanela et al, 2012 [ | Sed | No | 24-week + 12-week | PA | No | FtF | 36–48 | ns | G | ns | ABS | S | Weak |
| Duijts 2008 [ | Sed/NoS | Yes | 6-month | Edu | No | FtF | 7–9 | 1 h | Ind | ns | ABS | Non-S | Weak |
| Viikari-Juntura et al, 2012 [ | S/NoS | Yes | 12-month | Org | No | FtF | 0 | 0 | ns | WH | ABS | Non-S | Weak |
| Zołnierczyk-Zreda et al, 2016 [ | Sed/NoS | No | 8-week | Cou | Yes | FtF | 10 | 180 min + 7 h | G + Ind | ns | ABS | S | Weak |
| Andersen et al, 2015 [ | NoS | Yes | 2-year | PA | No | FtF | 30 | 50 min | G + Ind | WH | ABS | Non-S | Weak |
| Brox et al, 2005 [ | NoS | No | 1-week | PA | No | FtF | 12 | 1 h | G | WH | ABS | Non-S | Weak |
| Christensen et al, 2013 [ | NoS | No | 13-month | Edu | Yes | FtF | 48 | 1 h | G | WH | ABS + WAB + PERF, PROD, PRES | Non-S | Weak |
| Edries et al, 2013 [ | NoS | No | 6-week | MC | No | FtF | 6 | 1 h | G | WH | ABS | Non-S | Mod |
| Gram et al, 2012 [ | NoS | No | 12-week | PA | No | FtF | 12 | 12 min | Ind | WH | ABS + WAB | Non-S | Mod |
| Jørgensen et al, 2011 [ | NoS | No | 9-month | MC | No | FtF | 30 | 20 min + 2 h (3-month) + 1 h (6-month) | G | WH | ABS + WAB | Non-S | Mod |
| Milligan-Saville et al, 2017 [ | NoS | No | 2-month + 6-month | Edu | No | FtF | 1 | 4 h | G | ns | ABS | S | Weak |
| Morgan et al, 2012 [ | NoS | Yes | 3-month | MC | Yes | FtF + WB | 1 FtF + WB | 75 min | G | ns | ABS + PROD | S | Mod |
| Nurminen et al, 2002 [ | NoS | No | 8-month + 14-month | PA | No | FtF | 26 | 60 min | G + Ind | WH | ABS+ WAB | Non-S | Weak |
| Strijk et al, 2013 [ | NoS | No | 6-month | MC | No | FtF | 48 + 3 coach visits | 45 min + 30 min (coach) | G + Ind | OutWH | ABS + PROD | Non-S | Weak |
| van der Klink et al, 2003 [ | NoS | Yes | 3-month + 9-month and 12-month | Cou | No | FtF | 10 | 90 min | Ind | ns | ABS | S | Mod |
| Viester et al, 2015 [ | NoS | No | 4-month + 12-month | MC | No | FtF + Tel | 3 FtF + 6 tel | 60 min + | Ind | WH | ABS + WAB + PERF | Non-S | Weak |
ABS: absenteeism; Cou: counseling; Edu: education; S: significant; Sed: sedentary; Sed/NoS: differ among employees; FtF: face-to-face; G: group; Ind: individual; MC: multicomponent; Mod: moderate; NoS: non-sedentary; ns: non-specified; Non-S: non-significant; Org: organizational; Onl: online; PA: physical activity; PERF: performance; PROD: productivity; PRES: presenteeism; Out WH: outside work hours; Tel: telephone; WAB: work ability; WB: web-based; WH: work hours. In the “Type of job” column, the studies were categorized among Sed, NoS or Sed/NoS. It divided studies depending the type of workers included. Sed (sedentary work type activity employees): workers of safe company; working teacher; insurance company workers; computer workers; information technology company employees; workers of bank; municipal organizations, governmental organizations and private enterprises; civil servant (white-collar workers); sedentary workers of different companies; officers; bus driver. NoS (non-sedentary work type activity employees): health care workers; manufacturing workers; construction workers; cleaning workers; firefighter; aluminum company; laundromat woman; postal and telecom services. Sed/NoS (sedentary and non-sedentary work type activity employees): health care and education sector workers; health workers and meat-processing industry and call centers; middle managers’ employees of insurance companies, banks and advertising agencies.
Intervention characteristics of the RCTs included in the systematic review focus on improving work ability.
| Ref | Population | Intervention Characteristics | Outcome | Results | Quality | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Type of Job | Stratification | Duration Interv + Follow-up | Type | Homework | Communication Channel | Session Duration | Group or Individual | Time-Frame | |||||
| Dalager et al, 2015 [ | Sed | No | 20-week | PA | No | FtF | 20 | 1 h | G | WH | WAB + PROD | Non-S | Weak |
| Ebert et al, 2014 [ | Sed | Yes | 6-month | Cou | Yes | Onl | 5 | ns | Ind | ns | ABS + WAB | Non-S | Mod |
| VanBerkel et al, 2014 [ | Sed | No | 6-month + 12-month | Edu | Yes | FtF + Onl | 8 | 90 min | G | OutWH | WAB + PERF | Non-S | Mod |
| von Thiele Schwarz et al, 2008 [ | Sed | No | 12-month | MC | No | FtF | ns | ns | ns | WH | WAB | S | Weak |
| Christensen et al, 2013 [ | NoS | No | 13-month | Edu | Yes | FtF | 48 | 1 h | G | WH | ABS + WAB + PERF, PROD, PRES | Non-S | Weak |
| Gram et al, 2012 [ | NoS | No | 12-week | PA | No | FtF | 12 | 12 min | Ind | WH | ABS + WAB | Non-S | Mod |
| Jakobsen et al, 2015 [ | NoS | No | 10-week | Edu | No | FtF | 5 + PA | 30–45 min | G | WH | WAB | S | Mod |
| Jørgensen et al, 2011 [ | NoS | No | 9-month | MC | No | FtF | 30 | 20 min + 2 h (3-month) + 1 h (6-month) | G | WH | ABS + WAB | Non-S | Mod |
| Nurminen et al, 2002 [ | NoS | No | 8-month + 14-month | PA | No | FtF | 26 | 60 min | G + Ind | WH | ABS+ WAB | Non-S | Weak |
| Sundstrup et al, 2014 [ | NoS | Yes | 10-week | PA | Yes | FtF | 30 | 10 min | G | WH | WAB | S | Mod |
| Viester et al, 2015 [ | NoS | No | 4-month + 12-month | MC | No | FtF + Tel | 3 FtF + 6 tel | 60 min + | Ind | WH | ABS + WAB + PERF | Non-S | Weak |
ABS: absenteeism; Cou: counseling; Edu: education; S: significant; Sed: sedentary; Sed/NoS: differ among employees; FtF: face-to-face; G: group; Ind: individual; MC: multicomponent; Mod: moderate; NoS: non-sedentary; ns: non-specified; Non-S: non-significant; Org: organizational; Onl: online; PA: physical activity; PERF: performance; PROD: productivity; PRES: presenteeism; Out WH: outside work hours; Tel: telephone; WAB: work ability; WB: web-based; WH: work hours. In the “Type of job” column, the studies were categorized among Sed, NoS or Sed/NoS. It divided studies depending the type of workers included. Sed (sedentary work type activity employees): office employees; working teacher; researchers; health workers (dentistry). NoS (non-sedentary work type activity employees): health workers; construction workers; cleaning workers; laundromat woman; slaughterhouse workers.
Intervention characteristics of the RCTs included in the systematic review focus on reducing productivity (presenteeism and performance).
| Ref | Population | Intervention Characteristics | Outcome | Results | Quality | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Type of Job | Stratification | Duration Interv + Follow-up | Type | Homework | Communication Channel | Session Duration | Group or Individual | Time-Frame | |||||
| Allexandre et al, 2016 [ | Sed | No | 8-week + 16-week | Edu | No | FtF + WB | 8 | 1 h | G | WH | PROD | Non-S | Weak |
| Borness C, et al., 2013 [ | Sed | No | 16-week | Edu | No | Onl | 48 | 20 min | Ind | WH | PROD | Non-S | Weak |
| Carr et al, 2016 [ | Sed | Yes | 16-week | MC | No | FtF + Onl | 1 FtF + 3 emails/week | 30 min | Ind | WH | PROD | Non-S | Mod |
| Terry et al, 2011 [ | Sed | Yes | 18-month | Edu | No | FtF + Tel | 2 FtF + 11 tel or 1 FtF + 6 tel | ns | Ind | ns | PROD | Non-S | Weak |
| Donath L, et al., 2014 [ | Sed | No | 12-week | Edu | No | Onl | 60 | 0 | Ind | WH | PERF | Non-S | Weak |
| Umanodan et al, 2014 [ | Sed | No | 6-week | Cou | No | WB | 6 | 30 min | Ind | WH | PERF | Non-S | Mod |
| Reijonsaari et al, 2012 [ | Sed | No | 14-month | Cou | No | Tel + Onl | ns | ns | Ind | WH | ABS + PROD | Non-S | Mod |
| Van den Heuvel et al, 2003 [ | Sed | No | 8-week | Cou | No | Onl | 40 | Workday | Ind | WH | ABS + PROD | Non-S | Weak |
| Ebert et al, 2016 [ | Sed | Yes | 7-week + 6-month | Edu | Yes | Onl | 7 | 45–60 min | Ind | ns | ABS+ PRES | S (ABS: Non-S, PRES: S) | Weak |
| Imamura et al, 2015 [ | Sed | No | 6-week | Cou | Yes | Onl | 6 | 30 min | Ind | ns | ABS + PERF | Non-S | Mod |
| Dalager et al, 2015 [ | Sed | No | 20-week | PA | No | FtF | 20 | 1 h | G | WH | WAB + PROD | Non-S | Weak |
| Van Berkel et al, 2014 [ | Sed | No | 6-month + 12-month | Edu | Yes | FtF + Onl | 8 | 90 min | G | OutWH | WAB + PERF | Non-S | Mod |
| Geraedts et al, 2014 [ | Sed/NoS | Yes | 8-week | Edu | Yes | Onl | 6 | ns | Ind | ns | PERF | Non-S | Weak |
| Furukawa et al, 2012 [ | NoS | Yes | 4-month | Edu | Yes | Tel + Onl | 8 | 30–45 min | Ind | OutWH | PROD | Non-S | Weak |
| Kimura et al, 2015 [ | NoS | No | 1-month | Edu | Yes | FtF + WB | 3 | 120 min | G | ns | PROD | S | Weak |
| Palumbo et al, 2012 [ | NoS | No | 16-week | Edu | Yes | FtF | 5 workplace + 64 home | 45 min (work) + 10 min (home) | G + Ind | WH | PROD | S | Weak |
| Takao et al, 2006 [ | NoS | No | 1-hour + 3-month | Edu | No | FtF | 2 | 60 min + 120 min practice | G | ns | PERF | S | Weak |
| Tsutsumi et al, 2009 [ | NoS | No | 12-month | MC | No | FtF | 3 | ns | G | WH | PERF | S | Mod |
| Morgan et al, 2012 [ | NoS | Yes | 3-month | MC | Yes | FtF + WB | 1 FtF + WB | 75 min | G | ns | ABS + PROD | S | Mod |
| Strijk et al, 2013 [ | NoS | No | 6-month | MC | No | FtF | 48 + 3 coach visits | 45 min + 30 min (coach) | G + Ind | OutWH | ABS + PROD | Non-S | Weak |
| Viester et al, 2015 [ | NoS | No | 4-month + 12-month | MC | No | FtF + Tel | 3 FtF + 6 tel | 60 min + | Ind | WH | ABS + WAB + PERF | Non-S | Weak |
| Christensen et al, 2013 [ | NoS | No | 13-month | Edu | Yes | FtF | 48 | 1 h | G | WH | ABS + WAB + PERF, PROD, PRES | Non-S | Weak |
ABS: absenteeism; Cou: counseling; Edu: education; S: significant; Sed: sedentary; Sed/NoS: differ among employees; FtF: face-to-face; G: group; Ind: individual; MC: multicomponent; Mod: moderate; NoS: non-sedentary; ns: non-specified; Non-S: non-significant; Org: organizational; Onl: online; PA: physical activity; PERF: performance; PROD: productivity; PRES: presenteeism; Out WH: outside work hours; Tel: telephone; WAB: work ability; WB: web-based; WH: work hours. In the “Type of job” column, the studies were categorized among Sed, NoS or Sed/NoS. It divided studies depending the type of workers included. Sed (sedentary work type activity employees): collector (calling); white collar; office employees; health and airline workers; manufacturing workers; workers of safe company: insurance company workers; information technology; company employees; researchers. NoS (non-sedentary work type activity employees): workers of electric company; old nurses; workers of sake company; workers of electronic dispositive company; aluminum company; health workers; construction workers (blue collars). Sed/NoS (sedentary and non-sedentary work type activity employees): banking, research, security and university workers.
Figure 2Forest plot of the effectiveness of workplace interventions for absenteeism reduction according to the quality of the studies.
Figure 3Forest plot of the effectiveness of face-to-face and virtual workplace interventions for reducing absenteeism according to the quality of the studies.
Figure 4Forest plot for the effectiveness of workplace interventions for reducing absenteeism according to the number of intervention sessions and the quality of the studies.
Figure 5Forest plot of the effectiveness of workplace interventions for reducing absenteeism when considering whether the intervention included group or individual sessions and according to the quality of the studies.
Figure 6Forest plot of the effectiveness of counseling and non-counseling (multicomponent, physical activity and educational interventions) interventions for reducing absenteeism according to the quality of the studies.
Figure 7Forest plots of the effectiveness of workplace interventions for improving employees’ productivity according to the quality of the studies.
Figure 8Forest plot of the effectiveness of workplace interventions for improving employees’ work ability according to the quality of the studies.