Literature DB >> 22658468

Hospital nursing, care quality, and patient satisfaction: cross-sectional surveys of nurses and patients in hospitals in China and Europe.

Li-ming You1, Linda H Aiken, Douglas M Sloane, Ke Liu, Guo-ping He, Yan Hu, Xiao-lian Jiang, Xiao-han Li, Xiao-mei Li, Hua-ping Liu, Shao-mei Shang, Ann Kutney-Lee, Walter Sermeus.   

Abstract

BACKGROUND: This study provides a comprehensive evaluation of nurse resources in Chinese hospitals and the link between nurse resources and nurse and patient outcomes.
METHODS: Survey data were used from 9688 nurses and 5786 patients in 181 Chinese hospitals to estimate associations between nurse workforce characteristics and nurse and patient outcomes in China. Nurse and patient assessments in China were compared with a similar study in Europe.
RESULTS: Thirty-eight percent of nurses in China had high burnout and 45% were dissatisfied with their jobs. Substantial percentages of nurses described their work environment and the quality of care on their unit as poor or fair (61% and 29%, respectively) and graded their hospital low on patient safety (36%). These outcomes tend to be somewhat poorer in China than in Europe, though fewer nurses in China gave their hospitals poor safety grades. Nurses in Chinese hospitals with better work environments and higher nurse-assessed safety grades had lower odds of high burnout and job dissatisfaction (ORs ranged from 0.56 to 0.75) and of reporting poor or fair quality patient care (ORs ranged from 0.54 to 0.74), and patients in such hospitals were more likely to rate their hospital highly, to be satisfied with nursing communications, and to recommend their hospitals (significant ORs ranged from 1.24 to 1.40). Higher patient-to-nurse ratios were associated with poorer nurse outcomes (each additional patient per nurse increases both burnout and dissatisfaction by a factor of 1.04) and higher likelihoods of nurses reporting poor or fair quality of care (OR=1.05), but were unrelated to patient outcomes. Higher percentages of baccalaureate nurses were strongly related to better patient outcomes, with each 10% increase in the percent of baccalaureate nurses increasing patient satisfaction, high ratings, and willingness to recommend their hospital by factors ranging from 1.11 to 1.13.
INTERPRETATION: Nursing is important in quality and safety of hospital care and in patients' perceptions of their care. Improving quality of hospital work environments and expanding the number of baccalaureate-prepared nurses hold promise for improving hospital outcomes in China.
Copyright © 2012 Elsevier Ltd. All rights reserved.

Entities:  

Mesh:

Year:  2012        PMID: 22658468     DOI: 10.1016/j.ijnurstu.2012.05.003

Source DB:  PubMed          Journal:  Int J Nurs Stud        ISSN: 0020-7489            Impact factor:   5.837


  64 in total

1.  Quality of End-of-Life Care and Its Association with Nurse Practice Environments in U.S. Hospitals.

Authors:  Karen B Lasater; Douglas M Sloane; Matthew D McHugh; Linda H Aiken
Journal:  J Am Geriatr Soc       Date:  2018-12-02       Impact factor: 5.562

2.  Measuring Quality of Care in Community Mental Health: Validation of Concordant Clinician and Client Quality-of-Care Scales.

Authors:  Lauren Luther; Sadaaki Fukui; Jennifer M Garabrant; Angela L Rollins; Gary Morse; Nancy Henry; Dawn Shimp; Timothy Gearhart; Michelle P Salyers
Journal:  J Behav Health Serv Res       Date:  2019-01       Impact factor: 1.505

3.  Special issue: transforming nursing in South Africa.

Authors:  Laetitia C Rispel
Journal:  Glob Health Action       Date:  2015-05-11       Impact factor: 2.640

4.  Organization of Hospital Nursing, Provision of Nursing Care, and Patient Experiences With Care in Europe.

Authors:  Luk Bruyneel; Baoyue Li; Dietmar Ausserhofer; Emmanuel Lesaffre; Irina Dumitrescu; Herbert L Smith; Douglas M Sloane; Linda H Aiken; Walter Sermeus
Journal:  Med Care Res Rev       Date:  2015-06-10       Impact factor: 3.929

5.  Hospital employment of supplemental registered nurses and patients' satisfaction with care.

Authors:  Karen B Lasater; Douglas M Sloane; Linda H Aiken
Journal:  J Nurs Adm       Date:  2015-03       Impact factor: 1.737

6.  Association of Nurses' Self-Reported Empathy and Mu Suppression with Patients' Satisfaction.

Authors:  Nasser Goodarzi; Kamran Azma; Ehsan Tavakolian; Pedram Peyvand
Journal:  J Caring Sci       Date:  2015-09-01

7.  Organization of nursing and quality of care for veterans at the end of life.

Authors:  Ann Kutney-Lee; Caitlin W Brennan; Mark Meterko; Mary Ersek
Journal:  J Pain Symptom Manage       Date:  2014-08-10       Impact factor: 3.612

8.  Research lessons from implementing a national nursing workforce study.

Authors:  T Brzostek; P Brzyski; M Kózka; A Squires; L Przewoźniak; M Cisek; K Gajda; T Gabryś; M Ogarek
Journal:  Int Nurs Rev       Date:  2015-04-28       Impact factor: 2.871

9.  An increase in the number of nurses with baccalaureate degrees is linked to lower rates of postsurgery mortality.

Authors:  Ann Kutney-Lee; Douglas M Sloane; Linda H Aiken
Journal:  Health Aff (Millwood)       Date:  2013-03       Impact factor: 6.301

10.  The association of Chinese hospital work environment with nurse burnout, job satisfaction, and intention to leave.

Authors:  Li-Feng Zhang; Li-Ming You; Ke Liu; Jing Zheng; Jin-Bo Fang; Min-Min Lu; Ai-Li Lv; Wei-Guang Ma; Jian Wang; Shu-Hong Wang; Xue Wu; Xiao-Wen Zhu; Xiu-Qing Bu
Journal:  Nurs Outlook       Date:  2013-11-07       Impact factor: 3.250

View more

北京卡尤迪生物科技股份有限公司 © 2022-2023.