| Literature DB >> 35927687 |
Penny O'Brien1, Ryan Prehn2, Naz Rind2, Ivan Lin3, Peter F M Choong2, Dawn Bessarab4, Juli Coffin5, Toni Mason6, Michelle M Dowsey2, Samantha Bunzli2.
Abstract
BACKGROUND: Community engagement or community involvement in Aboriginal health research is a process that involves partnering, collaborating and involving Aboriginal and Torres Strait Islander people or potential research participants to empower them to have a say in how research with Aboriginal communities is conducted. In the context of Aboriginal health, this is particularly important so that researchers can respond to the priorities of the community under study and conduct research in a way that is respectful of Aboriginal cultural values and beliefs. One approach to incorporating the principals of community engagement and to ensure cultural oversight and guidance to projects is to engage a community reference group. The aim of this study was to describe the process of establishing an Aboriginal community reference group and terms of reference. The community reference group was established to guide the research activities of a newly formed research collaboration aiming to to develop osteoarthritis care that meets the needs of Aboriginal and Torres Strait Islander people in Australia.Entities:
Keywords: Aboriginal health; Community engagement; Community reference group; Osteoarthritis; Research steering
Year: 2022 PMID: 35927687 PMCID: PMC9354439 DOI: 10.1186/s40900-022-00365-7
Source DB: PubMed Journal: Res Involv Engagem ISSN: 2056-7529
Terminology
| Terminology regarding Aboriginal and Torres Strait Islander identity is varied and complex. In this paper, we use the term Aboriginal when referring to Aboriginal and Torres Strait Islander people, communities, co-researchers and participants in this study. No disrespect is intended to Torres Strait Islander people and we acknowledge the diversity of cultures of all Aboriginal, Torres Strait Islander and Aboriginal and Torres Strait Islander peoples in Australia. We use the term Indigenous when referring to global Indigenous populations or when referring to international concepts, such as research methods |
Definitions
| Aboriginal Community Controlled Health Organisation (ACCHO) | Aboriginal Community Controlled Health Organisations are incorporated Aboriginal organizations which provide primary health care services initiated and operated by Aboriginal community members. They provide comprehensive culturally secure health care to the community. |
| Acknowledgement of Country | An Acknowledgement of Country is an opportunity to acknowledge and show respect to Aboriginal and/or Torres Strait Islander people as Traditional Owners and ongoing custodians of Country. Acknowledgments are often made at the opening of events or the beginning of a meeting by acknowledging the Aboriginal nation and/or clan group name of which the event is taking place and acknowledging their cultures and long and continuing relationship with Country. |
| Community engagement | Also termed community involvement, community engagement in Aboriginal health research is a process that involves partnering, collaborating and involving Aboriginal community members or potential research participants to empower them to have a say in how research conducted with Aboriginal communities is conducted. |
| Cultural security | Cultural security can apply to both research processes and health care and occurs when research is conducted, or health services are offered, in a way that will not compromise the cultural rights, values, beliefs, knowledge systems and expectations of Aboriginal people [ |
| Elder | An Aboriginal and/or Torres Strait Islander Elder is someone who is highly respected and recognized in their community as a custodian of cultural knowledge. |
| Stakeholders | Stakeholders were defined as anyone who has a ‘stake’ in the research, in particular those with important knowledge, experiences, expertise or views that should be taken into account [ |
| Sorry Business | Sorry Business is a term used to described Aboriginal cultural practices associated with death and grieving. |
Fig. 1Overarching methods
Fig. 2Overarching themes and categories identified in phase one interviews
THEME 1—Recruitment and Representation
| Recruitment and Representation | Suggestions identified from interviews | Supporting quotes | Reference in draft terms of reference |
|---|---|---|---|
| Trust and relationships | When reflecting on successful recruitment of ‘the right people’ to a community reference group, the main theme identified by participants was the importance of relationships. Five participants referred to the importance of building trust or relationships for recruitment purposes. Many also referred to community leaders, Elders or ‘gatekeepers’ of community serving critical roles in assisting researchers in forming the networks needed to facilitate member recruitment. | “ | N/A (related to recruitment rather than terms of reference) |
| In-house call outs, social media, health service communications | Secondary to relationship building, the use of strategies such as social media, community notice boards and the communication channels of relevant health organizations (e.g. newsletters) were also suggested by some participants. Despite these ‘in-house call outs’ being more trustworthy, one participant cautioned about these potentially cursory strategies, as these strategies were less focused on relationships, may lead to members of the group being less committed and engaged in the group over time. | N/A related to recruitment rather than terms of reference) | |
| Broad-spectrum expertise and Aboriginal medical services | Through the above recruitment strategies, most participants recommended representatives of a broad spectrum of expertise around the table inclusive of ‘both sides of health services’ or both service providers and consumers. Most participants highlighted the importance of engaging Aboriginal health services either through the state ACCHOs (see Box | Additional file | |
| Aboriginal and non-Aboriginal representation | Despite the overlap of expertise and demographics to be represented on the group, there were divergent views around the inclusion of non-Aboriginal people as members of the ECRG. One participant referred to racism and the ongoing marginalization of Aboriginal people in the design of health services. Two participants felt it was important to include non-Aboriginal people as allies on the journey towards better health outcomes. Whilst exploring these themes, a few participants offered up solutions whereby non-Aboriginal people could be included in positions that could not be filled by Aboriginal people or having a set proportion of the group that must be Aboriginal, especially when considering reaching quorum. This predetermined proportion was to be maintained with any members turnover and if proxy members were to be filling in as sitting members. | “ “ “ | Additional file |
THEME 1—Recruitment and Representation, suggested members to be recruited to the ECRG
| Suggested representation | Key informant | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | |
| Aboriginal Elders | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |||||
| Lived experience of osteoarthritis | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||||||
| People who live with someone with osteoarthritis | ✓ | ✓ | ✓ | ✓ | |||||||||
| Aboriginal medical services or ACCHOs* | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||||
| Aboriginal health workers/nurses/clinicians | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |||||
| Hospital-based Aboriginal health units or Aboriginal Liaison Officers | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |||||||
| Aboriginal academics/researchers | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |||||||
| Geographical representation | ✓ | ✓ | |||||||||||
| Younger people/age diversity | ✓ | ✓ | ✓ | ✓ | |||||||||
| Gender diversity | ✓ | ||||||||||||
| Non-Aboriginal representative | ✓ | ✓ | ✓ | ||||||||||
*Aboriginal Community Controlled Health Organisations (see Box 2)
THEME 2—Purpose
| Purpose | Suggestions identified from interviews | Supporting quotes | Reference in draft terms of reference |
|---|---|---|---|
| Overall purpose | Participants described the main overarching purpose of establishing a community reference group as being a mechanism to steer, direct or navigate the research through a cultural lens. Many participants stressed the importance of the group’s purpose being beyond that of ‘cultural business’ or exclusively for cultural guidance, highlighting the breadth of expertise that the members would inevitably bring to the table. Some participants also described the role that power plays within research and health settings and the purpose of the community reference group in bridging that gap for community members. By bringing together Aboriginal people with diverse professional and lived experience to provide research steering, and by giving Aboriginal community members a voice, the overarching purpose should also be to improve the health outcomes of Aboriginal people. | “ | Additional file |
| Group role and responsibility to the research project | Many participants highlighted the role of self-determination and the need for the group to have ownership of its own role and responsibility to the research project. One participant echoed this strongly, highlighting that the proposed terms of reference should only be a draft to be shaped as they see fit. Although the group should decide upon their own role and responsibility to the research group, which would ultimately be determined by the capacity of the group, participants provided working suggestions which included facilitating community engagement, research steering, knowledge communication, dissemination and advocacy. | “ | Additional file |
| Overarching aim 1: Community engagement | Most participants acknowledged the role that community engagement would play, with the concept of ‘giving voice’ to community often being cited. A few participants also highlighted that community engagement efforts should go beyond that of ‘consultation’ with ongoing involvement of community reference group members and community members, rather than just ‘a chat’ at the beginning of the project. Community engagement was vital to ‘ensure that the engagement of the Aboriginal community is not 'taken for granted’ and to ‘build an authenticity’ with community which the research group aims to benefit and should be done in a way to avoid tokenistic or ‘check box’ gestures. | “ | Additional file |
| Overarching aim 2: Research steering | Research steering and related aims were the most commonly suggested by participants, which closely aligned with the suggestions for the overall purpose of the group. Cultural security and the group providing a cultural lens was also discussed in the context of research. With regards to steering some participants suggested that the community reference group should have input in the research at every step of the way. One participant suggested methodological input for qualitative studies at a minimum. | Additional file | |
| Overarching aim 3: Knowledge dissemination and advocacy | A few participants acknowledged the role that the community reference group should have in being able to communicate research findings, project outcomes or project needs to community or community health organizations. Having a strategy for communicating with community was seen by a few participants as an important step to ensure that research was being translated into practical outcomes—an ethical requirement of Aboriginal health research. | “ | Additional file |
THEME 3—Function and Logistics
| Function and logistics | Suggestions identified from interviews | Supporting quotes | Reference in draft terms of reference |
|---|---|---|---|
| Frequency | Many participants suggested that the frequency of meetings would be determined by the ‘cadence’ of the project, which included both the intensity of the work that needed to be completed and the timelines of the project. Frequency of meetings were also suggested to be decided on by the group as this would ultimately be decided by the capacity of the members. Specific time frames suggested for meetings ranged from a maximum of fortnightly to six-monthly at a minimum. Many participants suggested that meetings should be more frequent when the group is first established and should move to less frequent as the group becomes more familiar. | “ | Additional file |
| Format of meetings | Most participants acknowledged the importance of having meetings available through teleconferencing platforms such as Zoom; this was to improve the accessibility of meetings and to lessen the burden of members that would inevitably be busy. Access to the internet and software such as Zoom was highlighted as something to consider among older community members. Some participants highlighted the importance of meeting face to face for the first meeting to allow for social yarning, meeting and building relationships between the group. | Additional file | |
| Size of the group | Suggestions for the ideal size of a community reference group ranged from a minimum of four and a maximum of 12. Many participants discussed potential challenges of logistics, availability, absenteeism and overall management of a group that was larger than 12. Some participants also suggested that the group should be large enough to allow for absenteeism while still remaining large enough to make decisions. | Additional file | |
| Roles and responsibilities | Appointing a chair or co-chairs to provide governance to the ECRG was considered essential to nine participants. Participants saw the chair as someone who needed to be a good facilitator, someone who could ‘keep track of everything’, follow up on peoples’ responsibilities and accountabilities, keep people engaged along the way, as well as someone who was Aboriginal and who potentially had a good grasp of Aboriginal health research. The chair or co-chairs were seen as necessary to provide a ‘point person’ for other members to communicate with. One participant suggested that both a male and female leadership should be instated. Additional specific roles suggested were a community liaison officer (to communicate with Aboriginal health services and community members) and an admin/secretariat support person. Roles beyond that of the chair were more often described as ‘small goals and responsibilities’ or ‘something to be involved with or be in charge of’ that would provide each member with a sense of shared accountability. Members roles were also seen as something that the group should have ownership over. | " – Participant 6, F | Additional file |
| Authority and decision-making | The authority and decision-making power of the group in relation to their influence on the research project was an important theme to most participants. Overall, the authority of the group would be an important mechanism to ensure power-sharing and to ensure that the ECRG was meaningful and valued. Transparency around the power of the ECRG from its inception was integral to moving past being considered a ‘token-gesture’ or the group being done ‘just for the sake of doing it’ and was the key to members feeling they were involved in something that has ‘integrity, impact and value’. Two participants saw the ECRG’s authority as more of a ‘checks and balances’ responsibility, rather than the group having the ‘final word’. Participants most often spoke about decision-making in relation to the power of the group and its role in making decisions for the research group and did not offer suggestions for implementing formal, internal decision-making processes. | “ “ “ | Additional file |
| Communication | Some participants provided suggestions on communication strategies which may help to keep members engaged over time. A few participants suggested that a centralised location such as within a social media platform (i.e. a Facebook group) may help to keep communication less formal and more continuous than emails. | Additional file | |
| Remuneration | Most participants agreed that members should be reimbursed for out of pocket costs if attending meetings in person. Participants had differing opinions about sitting fees and the appropriate amount that members should be reimbursed, however for those that suggested financial reimbursement there was a sense that this would help to ensure members felt valued. Some participants felt that it was appropriate to only provide refreshments or to provide a gift instead of monetary remuneration, however others felt that it was important that members felt valued and recommended a range of sitting fees between $50 and $200* per hour or meeting. | Additional file |
*The research team discussed remuneration further with senior Aboriginal members of the research team who felt that $100 (+ refreshments and any travel re-imbursements) advised this was appropriate and consistent with similar activities in other areas of health research. This figure was also agreed upon by all final members of the ECRG upon before their appointment to the group
Changes made to draft terms of reference through the focus group
| Terms of reference section | Concerns raised by group members | Supporting quote | Changes made through consensus |
|---|---|---|---|
| Definitions | A member of the group raised a concern about the use and origins of the term ‘cultural security’, with preference for the use of the term ‘cultural safety’. | The group discussed both definitions of cultural security and cultural safety and agreed that both were required to describe different situations or contexts. Definitions of cultural safety and cultural security were differentiated at the outset of the document. References for both definitions were provided from Indigenous academics who have been pioneered this work (Coffin, Ramsden). ‘Research Steering’ aims of the ECRG were amended to separate advice on cultural safety and cultural security and for advice of all forms of ethical conduct. | |
| Role (aims and responsibilities of the ECRG) | A member of the group was uncomfortable with the notion of representing a whole organization or whole community. | The ‘Community Engagement’ aims of the ECRG were amended to reflect that members do not represent entire communities, that they are individuals from their respective communities who provide advice for, not on behalf of Victorian Aboriginal communities. | |
| Authority | Members of the group requested additional information about their authority and decision-making power in relation to the research group. With this, group members requested more information about where the ECRG sat in terms of the wider research group and how communication would be facilitated between the ECRG and ECCO researchers. | The group discussed that ultimate decision making would rest with the research group, however advice from the group would be prioritized To highlight the above, the ‘Authority’ section was amended include that all ECRG advisory and recommendation outcomes will be communicated back to the group in a transparent and timely way. An organizational chart was added to help members visualize where the ECRG group sits in relation to the research group, other reference groups and how these might interact and to assist with transparency of how information will be shared among the group. | |
| Membership—Proxy | The group discussed what characteristics a proxy should have to sit at an ECRG meeting. A member of the group requested that there be clarification on the decision-making power of proxy members and if they were able to vote on tabled items and contribute to a quorum. | The group discussed and reiterated what was stated in the draft terms of reference: that proxies should have similar characteristics to the member that they are representing. The proxy should be Aboriginal if the member is Aboriginal and should represent a similar profile in terms of professional or lived experience. Guidelines were added stating that proxy members are allowed to vote on items if given authority by their respective member. | |
| Meeting process—decision making | Members raised that using percentages to define majority or quorum was too difficult to work with and suggested half + one as an easier alternative that worked for many members in the past. | The terms of consensus/quorum were changed. Should a vote be required, majority was changed from ‘ > 80%’ and defined as ‘half + one’. | |
| Meeting process—documents | A suggestion was made to add ‘Sorry Business*’ as a standard agenda item after the Acknowledgement of Country. This would allow space to pay recognition or allow a minute silence for any community members who may have passed away. A member also suggested that naming it officially as ‘Sorry Business’ may be too sensitive and not appropriate in some communities or situations. A suggestion was made to include both a check in and Sorry Business as this agenda item to allow space for any members to voice any personal items they feel comfortable to. | The standard agenda format was amended to include both ‘check-in’ and ‘Sorry Business’. A reminder about the potential for sensitivities around any Sorry Business was stipulated. The terms of reference also states that both check ins and Sorry Business will be omitted from the minutes to ensure privacy and sensitivity around any matters discussed. | |
| Expectations | A discussion took place around the most convenient communication channels, document sharing and storage. Members agreed that emails were the best communication avenue but that a more central share point for quick communication and document storage was needed. A Facebook/social media group or newsletters were not seen as important for members. | A Microsoft Teams group platform was established for data and document storage so that members can easily refer to documents or communicate quickly using the chat function. This platform was decided upon for the chat function, security and accessibility for all members regardless of which organization they were from. |
*Sorry Business is a term used to described Aboriginal cultural practices associated with death and grieving (see Box 2)
Fig. 3Framework for establishing a community reference group in Aboriginal health research