Literature DB >> 33728040

Enclosing a pen to improve response rate to postal questionnaire: an embedded randomised controlled trial.

Rachel Cunningham-Burley1, Jenny Roche1, Caroline Fairhurst1, Sarah Cockayne1, Catherine Hewitt1, Heather Iles-Smith2, David J Torgerson1.   

Abstract

Background: Poor response to questionnaires collecting outcome data in randomised controlled trials (RCTs) can affect the validity of trial results. The aim of this study within a trial (SWAT) was to evaluate the effectiveness of including a pen with a follow-up postal questionnaire on response rate.
Methods: A two-armed RCT was embedded within SSHeW (Stopping Slips among Healthcare Workers), a trial of slip-resistant footwear to reduce slips in NHS staff.  Participants were randomised 1:1 to receive a pen or no pen with their follow-up questionnaire. The primary outcome was the proportion of participants who returned the questionnaire. Secondary outcomes were: time to response, completeness of response, and whether a postal reminder notice was required. Data were analysed using logistic regression, linear regression and Cox proportional hazards regression.
Results: Overall, 1466 SSHEW trial participants were randomised into the SWAT. In total, 13 withdrew from the host trial before they were due to be sent their follow-up questionnaire, 728 participants received a pen with their questionnaire, and 725 did not receive a pen.  A questionnaire was returned from 67.7% of the pen group and 64.7% of the group who did not receive a pen. There was no significant difference in return rates between the two groups (OR 1.15, 95% CI 0.92 to 1.43, p=0.22), nor level of completeness of the questionnaires (AMD -0.01, 95% CI 0.06 to 0.05, p=0.77).  There was weak evidence of a reduction in the proportion of participants requiring a reminder and in time to response in the pen group.
Conclusion: Inclusion of a pen with the follow-up postal questionnaire sent to participants in the SSHeW trial did not statistically significantly increase the response rate. These results add to the body of evidence around improving response rates in trials. Trial registration: ISRCTN 33051393 (for SSHEW). Registered on 14/03/2017. Copyright:
© 2020 Cunningham-Burley R et al.

Entities:  

Keywords:  embedded trial; pen; postal questionnaire; randomised controlled trial; response rate

Year:  2020        PMID: 33728040      PMCID: PMC7941094          DOI: 10.12688/f1000research.23651.1

Source DB:  PubMed          Journal:  F1000Res        ISSN: 2046-1402


  11 in total

1.  Provision of pen along with questionnaire does not increase the response rate to a postal survey: a randomised controlled trial.

Authors:  T J Clark; K S Khan; J K Gupta
Journal:  J Epidemiol Community Health       Date:  2001-08       Impact factor: 3.710

2.  The cost effectiveness of including pencils and erasers with self-completion epidemiological questionnaires.

Authors:  P Aveyard; S Manaseki; C Griffin
Journal:  Public Health       Date:  2001-01       Impact factor: 2.427

Review 3.  Increasing response rates to postal questionnaires: systematic review.

Authors:  Phil Edwards; Ian Roberts; Mike Clarke; Carolyn DiGuiseppi; Sarah Pratap; Reinhard Wentz; Irene Kwan
Journal:  BMJ       Date:  2002-05-18

4.  Increasing response to mailed questionnaires by including a pencil/pen.

Authors:  Emily White; Patricia A Carney; Ann Shattuck Kolar
Journal:  Am J Epidemiol       Date:  2005-06-22       Impact factor: 4.897

5.  Enclosing a pen reduced time to response to questionnaire mailings.

Authors:  Kerry Bell; Laura Clark; Caroline Fairhurst; Natasha Mitchell; Elizabeth Lenaghan; Jeanette Blacklock; Janet Cushnaghan; Cyrus Cooper; Neil Gittoes; Terence W O'Neill; Lee Shepstone; David J Torgerson
Journal:  J Clin Epidemiol       Date:  2015-12-29       Impact factor: 6.437

6.  Enclosing a pen with a postal questionnaire can significantly increase the response rate.

Authors:  Linda Sharp; Claire Cochran; Seonaidh C Cotton; Nicola M Gray; Marie E Gallagher
Journal:  J Clin Epidemiol       Date:  2006-07       Impact factor: 6.437

7.  SSHeW study protocol: does slip resistant footwear reduce slips among healthcare workers? A randomised controlled trial.

Authors:  Sarah Cockayne; Caroline Fairhurst; Gillian Frost; Catherine Hewitt; Mark Liddle; Michael Zand; Heather Iles-Smith; Lorraine Green; Rachel Cunningham-Burley; David Torgerson
Journal:  BMJ Open       Date:  2018-11-15       Impact factor: 2.692

Review 8.  Methods to increase response to postal and electronic questionnaires.

Authors:  Philip James Edwards; Ian Roberts; Mike J Clarke; Carolyn Diguiseppi; Reinhard Wentz; Irene Kwan; Rachel Cooper; Lambert M Felix; Sarah Pratap
Journal:  Cochrane Database Syst Rev       Date:  2009-07-08

Review 9.  Strategies to improve retention in randomised trials: a Cochrane systematic review and meta-analysis.

Authors:  V C Brueton; J F Tierney; S Stenning; S Meredith; S Harding; I Nazareth; G Rait
Journal:  BMJ Open       Date:  2014-02-04       Impact factor: 2.692

10.  Trial Forge Guidance 1: what is a Study Within A Trial (SWAT)?

Authors:  Shaun Treweek; Simon Bevan; Peter Bower; Marion Campbell; Jacquie Christie; Mike Clarke; Clive Collett; Seonaidh Cotton; Declan Devane; Adel El Feky; Ella Flemyng; Sandra Galvin; Heidi Gardner; Katie Gillies; Jan Jansen; Roberta Littleford; Adwoa Parker; Craig Ramsay; Lynne Restrup; Frank Sullivan; David Torgerson; Liz Tremain; Matthew Westmore; Paula R Williamson
Journal:  Trials       Date:  2018-02-23       Impact factor: 2.279

View more
  3 in total

1.  Improving postal survey response using behavioural science: a nested randomised control trial.

Authors:  Emily McBride; Hiromi Mase; Robert S Kerrison; Laura A V Marlow; Jo Waller
Journal:  BMC Med Res Methodol       Date:  2021-12-18       Impact factor: 4.615

2.  Strategies to improve retention in randomised trials.

Authors:  Katie Gillies; Anna Kearney; Ciara Keenan; Shaun Treweek; Jemma Hudson; Valerie C Brueton; Thomas Conway; Andrew Hunter; Louise Murphy; Peter J Carr; Greta Rait; Paul Manson; Magaly Aceves-Martins
Journal:  Cochrane Database Syst Rev       Date:  2021-03-06

3.  Including a pen and/or cover letter, containing social incentive text, had no effect on questionnaire response rate: a factorial randomised controlled Study within a Trial.

Authors:  Sophie James; Adwoa Parker; Sarah Cockayne; Sara Rodgers; Caroline Fairhurst; David J Torgerson; Sarah Rhodes; Sarah Cotterill
Journal:  F1000Res       Date:  2020-06-17
  3 in total

北京卡尤迪生物科技股份有限公司 © 2022-2023.