| Literature DB >> 25995240 |
Matthew A Kirkman1, Nick Sevdalis2, Sonal Arora3, Paul Baker4, Charles Vincent5, Maria Ahmed6.
Abstract
OBJECTIVE: To systematically review the latest evidence for patient safety education for physicians in training and medical students, updating, extending and improving on a previous systematic review on this topic.Entities:
Keywords: Education; Medical students; Patient safety; Physician trainees; Residents
Mesh:
Year: 2015 PMID: 25995240 PMCID: PMC4442206 DOI: 10.1136/bmjopen-2015-007705
Source DB: PubMed Journal: BMJ Open ISSN: 2044-6055 Impact factor: 2.692
Figure 1Flow diagram illustrating our search strategy.
Study characteristics, course structure and content
| Lead author | Study type | Participant number and specialty | Course structure | Course content |
|---|---|---|---|---|
| Aboumatar | Before and after study | 120 third-year medical students. Recruited from a single institution | 3-day clinically oriented patient safety intersession using role-play and simulation, skills demonstrations, small-group exercises and case-based learning | Medical error understanding and prevention, teamwork and communication, systems thinking |
| Ahmed | Before and after study | 1169 junior physicians across a region (16 institutions) | Monthly 60 min sessions led by junior physicians between January and July 2011. Sessions comprised case-based discussion and analysis of patient safety incidents encountered in practice, facilitated by trained faculty | Key patient safety concepts, RCA/systems-based analysis, communication and teamwork, incident reporting |
| Anderson | Before and after study | 199 students including 58 final year medical students learning in uni-professional groups and 36 learning in interprofessional groups as part of a regional programme | 1-day workshop involving DVD and small-group facilitated discussion to analyse key safety issues using the National Patient Safety Agency RCA tool. Supporting handbook containing additional relevant materials. Nine events held over 2 years | DVD of patient journey to focus on learning themes of situational awareness, communication, leadership and empowerment. RCA |
| Arora | Before and after study | 27 surgical residents. Recruited from across 19 hospitals | 3 h training programme comprising lectures, video demonstrations and small-group discussions | Patient safety overview, adverse events, human factors, systems-based analysis, communication and teamwork in surgery |
| Cox | Before and after study | Over 787 interprofessional teams of medical, nursing, health administration and respiratory therapy students. Recruited from across 3 sites | 4-week curriculum comprising lectures, problem-based learning, small-group work, simulation. Participants given cases describing a medical error. Team-based simulation of RCA and use of performance improvement tools. Presentation on completion | Patient safety overview, RCA, QI overview, teamwork |
| Cox | Prospective cohort study | 12 faculty members and 46 internal medicine residents. | 3 h long faculty development session including videos, role-play and mock facilitation sessions. Plus manual of key safety education topics. Implementation of an alternative reporting system for anonymous narratives of ‘care that did not go as intended’. Monthly ‘Safety Story’ sessions of 4–6 residents with faculty member to discuss contributing factors and propose potential solutions | Faculty training included patient safety overview, RCA and teamwork |
| Dudas | Retrospective pre–post study | 108 medical students (second-year, third-year and fourth-year students as part of paediatric clerkship). Recruited from a single institution | During course of 9-week clerkship, 25 min | Systems-based analysis |
| Gupta | Retrospective pre–post study | 26 neonatology fellows. Recruited from a single institution | Workshops, web-based modules, completion of a quality and safety project, presentation at departmental conference, participation in departmental morbidity and mortality conference. Optional selected readings and web-based modules | Core patient safety concepts, QI, human factors, communication and teamwork, error disclosure, incident reporting and systems thinking |
| Hall | Before and after study and comparison with historical control | 146 third-year medical students undertaking a medicine clerkship. 65 in intervention group, 81 in control group. Recruited from a single institution | 2 mandatory 1 h patient safety ‘booster’ conferences. First conference involved RCA brainstorming exercise of an adverse event. Assignment to identify and summarise an actual patient safety event or concern. During second conference case presentation including proposed system modifications to improve patient safety | RCA including proposed system modifications for improvement |
| Holland | Before and after study | 26 PGY-3 internal medical residents. Recruited from a single institution | 4-week rotation comprising web-based patient safety and QI curriculum including interactive modules, and self-directed reading and assignments. Completion of QI proposal and presentation at end of rotation | Patient safety overview, QI overview including PDSA, medical error, RCA, human factors engineering, safety interventions |
| Jansma | Before and after study with 6-month follow-up | 33 specialty registrars (GP, anaesthesiology, dermatology, internal medicine). Recruited from a single institution | 2-day course comprising plenaries, group discussions and role-play | Patient safety overview, human error, disclosure, medicolegal aspects of critical incidents, RCA, tips and tools to improve safety in practice |
| Jansma | Prospective cohort study | 71 residents (surgical and non-surgical). Recruited from 5 hospitals | Multispecialty 2-day patient safety course including plenaries and small-group sessions. At end of course participants asked to formulate 1 action point to improve patient safety | Patient safety overview, human factors, teamwork, contribution to safer care (including RCA), medicolegal aspects |
| Jericho | Before and after study | Anaesthesiology residents (approximately 51—number not clearly stated). Recruited from a single institution | 90 min interactive case-based lecture coupled with an expectation of adverse event reporting. Supplemented with education manual. Quarterly conferences to discuss reports and near-immediate feedback from Department of Safety and Risk Management | Patient safety definitions, adverse event reporting, investigation/process improvements, communication, and apology and remedy |
| Jha | Before and after study with control group and follow-up | 263 junior physicians across a region (155 in intervention group, 108 in control group) | 3 h teaching session. Intervention group: patients shared their stories about their experience of safety incidents. Non-intervention group: teaching delivered using “standard methods of teaching”, including presentations and small-group work | Error analysis. Teaching session covered: prescribing, teamwork and communication |
| Leung | Before and after study | 130 third-year medical students. | Two 60 min whole-class lectures using contemporary medical incidents as illustrative cases | Based on WHO curriculum: patient safety overview, human factors, systems thinking, team working, understanding and learning from error, introduction to QI, medication safety |
| Miller | Before and after study | 110 medical and allied health students. Recruited from a single institution | 1 h introductory lecture discussing general patient safety and QI topics followed by 2 courses (‘Introduction to the Culture of Safety’ and ‘Teamwork and Communication’) including group discussions | Patient safety, QI, teamwork, communication |
| Myung | Before and after study | 156 second-year medical students. Recruited from a single institution | 1-week course composed of interactive lecture, discussion and small-group debriefing | Based on WHO curriculum: patient safety overview, human factors, systems thinking, team working, understanding and learning from error, introduction to QI, medication safety; in addition: RCA |
| Paxton | Before and after study with control group and follow-up | 51 surgical clerkship students including 46 medical and 5 physician assistant students. | 2 h small-group discussion incorporating slide presentation | Patient safety overview, RCA, epidemiology, error theory, error disclosure and legal considerations |
| Rodrigue | Before and after study | 42 residents and 36 faculty members. Recruited from a single institution | 5 online modules that residents and faculty members completed together in pairs (duration of each module unreported) | Performance improvement, QI, patient safety, teaching and learning |
| Scott | Prospective cohort study | 680 residents across medical and surgical specialties. Recruited from a single institution | Economic incentive comprised retirement benefit of 1.5% of residents’ annual salaries. Multifaceted educational campaign including monthly email notifications, audience presentation at major conferences (exact frequency not stated) and one-on-one discussion | Presentation covered mechanics of incident reporting, discussing barriers and dispelling myths |
| Shaw | Randomised controlled trial | 371 interns across medical and surgical specialties. Recruited from across 2 hospitals | 2 interventions compared: Online Spaced Education programme consisting of cases and questions that reinforce over time, and SQ programme comprising online slide-show followed by quiz | Covered all 9 2009 NPSGs including handover, patient identification, hand hygiene and medication safety |
| Slater | Before and after study | 11 multiprofessional teams comprising 55 health professionals (including 16 junior physicians and 12 senior physicians). Recruited from across 5 sites | 20-week ‘TAPS’ programme. 2 h online learning module; multiprofessional workshops to conduct QI project, executive-group discussion for organisational learning | Human error, QI tools (process mapping, fishbone diagrams and measurement for improvement) |
| Smith | Prospective cohort study | 280 internal medicine residents over 2 years. Recruited from a single institution | Monthly noontime QIC. RCA of selected real-life safety events (selected by seniors, analysed by residents not associated with the case). Limited RCA with online resources and mentorship. Presentation to fellow residents and seniors. Intervention proposed and followed through where possible | RCA and QI |
| Stahl | Before and after study with control group | 110 third-year medical students on surgical clerkship (67 in intervention group, 43 in control group). Recruited from a single institution | Two-part patient safety curriculum: all students attended 1-day lecture on introductory theories, video and small-group discussion (first year). Intervention group attended additional 1.5–2 h clinically oriented classroom discussion, videos, simulation and role-play (third year) | Patient safety principles, crew resource management, team skills, task management and situational awareness |
| Tess | Retrospective pre–post study | 74 internal medicine residents. Recruited from a single institution | Educational intervention coupled with reorganisation of clinical services to integrate patient safety and QI into daily clinical practice. The educational intervention incorporated an online module in year 1, and a 3-week rotation in QI in year 2. Faculty-led workshops on RCA, performance improvement and the institutional approach to QI | Patient safety overview, QI and RCA |
| Wilson | Prospective cohort study | 23 graduate level students (including 7 medical students). | Weekly 3 h sessions held over a 15-week period. Each session comprised a presentation by a visiting expert, discussion on assigned reading material and small-group patient safety project work | Patient safety overview, human factors analysis, systems approach to error analysis, crew resource management, law, and policy, and team building |
GP, general practitioner; NPSGs, National Patient Safety Goals; PDSA, plan, do, study, act; PGY, postgraduate year; QI, quality improvement; QIC, QI conference; RCA, root cause analysis; SQ, safety questionnaire; TAPS, Training and Action for Patient Safety.
Core features of the courses studied, and Kirkpatrick's levels of evaluation
| Characteristic | Studies involving students (n=11) | Studies involving trainees/residents (n=15) | All studies (n=26); number (%) |
|---|---|---|---|
| Educational modality | |||
| Small-group discussion/workshop | 8 | 6 | 14 (54) |
| Lecture | 7 | 5 | 12 (46) |
| Multimedia (web, DVD) | 3 | 7 | 10 (38) |
| Case-based learning | 2 | 5 | 7 (27) |
| Project/presentation requirement | 2 | 4 | 6 (23) |
| Simulation/role-play | 3 | 1 | 4 (15) |
| Core content | |||
| Patient safety overview (includes key terminology, emergence of safety) | 7 | 10 | 17 (65) |
| Root cause/systems-based analysis | 6 | 10 | 16 (62) |
| Communication and teamwork | 6 | 7 | 13 (50) |
| Quality improvement | 4 | 8 | 12 (46) |
| ‘Human factors’ | 2 | 6 | 8 (31) |
| ‘Systems thinking’ | 3 | 2 | 5 (19) |
| Medication safety | 2 | 2 | 4 (15) |
| Error disclosure | 1 | 3 | 4 (15) |
| Incident reporting (methods, barriers) | 0 | 3 | 3 (12) |
| Kirkpatrick's level of evaluation | |||
| 1: Participation | 7 | 12 | 19 (73) |
| 2a: Attitudes/perceptions | 9 | 11 | 20 (77) |
| 2b: Knowledge/skills | 7 | 7 | 14 (54) |
| 3: Behavioural change | 3 | 13 | 16 (62) |
| 4a: Organisational change | 0 | 6 | 6 (23) |
| 4b: Patient benefit | 0 | 0 | 0 |
Study outcome measures and main findings
| Lead author | Outcome measures | Main findings | Level of evaluation |
|---|---|---|---|
| Aboumatar | Primary outcome measures: preintervention and postintervention safety knowledge (19-item bespoke test), self-efficacy in safety skills (9-item bespoke survey), system-based thinking (using validated STS). Secondary outcome measures: Postintervention student satisfaction and safety intentions (2-item survey) | High participant satisfaction—intersession quality rated as excellent or very good by 92%. Significant improvement in composite systems thinking scores (61.15–67.56, p<0.001). Significant improvement in self-efficacy for all taught communication and safety skills (p<0.001). Significant improvement in safety knowledge scores pre–post (64% vs 83%, p<0.001). High self-reported safety behavioural intentions—85% reported they would speak up about safety concerns | 1, 2a, 2b, 3 |
| Ahmed | Participants’ satisfaction postcourse. Patient safety knowledge (MCQs), skills (bespoke questionnaire) and safety attitudes (modified validated questionnaire) pre–post. Behavioural change via questionnaire and review of ‘quality improvement databases’ | High participant satisfaction. Significant improvement in 2 of 4 safety attitudes domains (ability to influence safety and behavioural intentions). Significant improvement in objective safety knowledge (51.1–57.6%, p<0.001). Trainees reported significantly more patient safety incidents in the 6 months following introduction of the intervention (p<0.001). 32 QI projects in various stages of implementation | 1, 2a, 2b, 3, 4a |
| Anderson | Multimethod evaluation. Pre–post questionnaire assessing safety knowledge and perceptions of course (hopes, concerns and expectations). Additional postcourse satisfaction questionnaire and focus groups | Majority (>50%) satisfied with course; however, low scores on perceived preparation for the course. Postcourse medical student concerns emerged as being unfounded, and hopes and expectations in both the uni-professional and interprofessional groups were met. Focus group revealed consensus of added value in working interprofessionally. Significant improvement in students’ knowledge whether working uni-professionally or interprofessionally (p=0.001) | 1, 2a, 2b |
| Arora | Participant satisfaction postcourse. Patient safety knowledge (MCQs) and safety attitudes (modified validated questionnaire) pre–post. Safety event identification and reporting 6 months postcourse via proforma | High participant satisfaction—overall satisfaction mean 4.63/5. Significant improvement in 2 of 4 safety attitude domains (attitudes to error analysis and improving safety, and ability to influence safety). Significant improvement in objective safety knowledge (45.3–70.6%, p<0.01) and subjective safety knowledge (p<0.01). Postcourse, participants recorded a higher number of observations associated with greater understanding, recognition and analysis of patient safety issues | 1, 2a, 2b, 3 |
| Cox | Professional group differences in attitudes and skills on 6 subscales (human fallibility, disclosure of medical errors, teamwork/communication, event reporting, systems of care, curricular time spent with other professionals). Assessed by bespoke survey pre–post intervention | Significant professional group differences preintervention in all 6 subscales. Postintervention differences in 4 subscales were resolved with the exception of human fallibility (p<0.001) and curricular time spent together (p<0.001). Medical students scored significantly worse on all subscales apart from human fallibility | 2a, 2b |
| Cox | Satisfaction via simple survey. Qualitative analysis of narratives using constant comparative method | High participant satisfaction—85% rated it as a positive learning experience. 44% self-reported improvement in safety attitudes. High participant engagement—78% of residents submitted a story and 87% attended at least 1 safety session. 79 narratives submitted by residents over 3 months. Majority of stories involved errors (86%) | 1, 2a |
| Dudas | Participant satisfaction. Patient safety attitudes (modified items derived from Safety Attitudes Questionnaire) | High participant satisfaction—76% recommended that the session continue. Significant improvements in patient safety attitudes pre–post in 9 of 10 items (p<0.01) | 1, 2a |
| Gupta | Participant satisfaction postcourse (survey). Self-assessment and knowledge assessment about quality and safety principles precourse using a bespoke tool | High participant satisfaction. Experiential components were felt to be of most value. | 1, 2b, 4a |
| Hall | Patient safety attitudes and self-reported safety skills (previously published tool). Comparison preintervention and 1 year postintervention and with historical control. Analysis of student-submitted reports compared with contemporaneous reports from patient safety reporting system (PSN) | At baseline, no differences in any patient safety attitudes or safety skills between intervention and control. At 1 year postcourse, intervention group expressed significantly higher comfort level in identifying the cause for an error postintervention (3.72 vs 3.27, p<0.05). No significant difference in PSN worthy reports or in blame tone between participants and PSN reporters. Significantly higher robustness of proposed solutions by participants compared with PSN reporters (3 vs 0, p<0.001) | 2a, 2b |
| Holland | Curriculum evaluation. Objective knowledge assessed via MCQs and true/false items precourse and immediately postcourse. Reflection on learning assessment at year-end including knowledge, skills, abilities and beliefs items | High satisfaction with curriculum (mean 3.53/4). Residents perceived significant improvements in knowledge, skills, abilities, beliefs and commitment to improve quality of care (all p<0.001). Significant improvement in knowledge (19.50–23.00, p<0.05). 20 QI projects proposed, 50% at various stages of implementation | 1, 2a, 2b, 3, 4a |
| Jansma | 11-item questionnaire exploring attitudes, intentions and behaviour towards reporting incidents (using vignettes and modified previously published tool). Assessed at baseline, immediately postcourse and 6 months postcourse | Attitudes towards incident reporting significantly improved (5 of 6 vignettes), p<0.001. Intentions towards incident reporting significantly improved between baseline and 6-month follow-up (p<0.05). No significant improvement in reporting behaviour | 2a, 3 |
| Jansma | Satisfaction and patient safety behaviours (via semistructured interview) 3 months postintervention to assess whether action implemented and the barriers and promoters to action(s) | High participant satisfaction—mainly positive reaction by 67%. 91 action points formulated by 68 participants. 62 (90%) residents reported taking action at 3 months; 50 (55%) actions were carried out fully. Barriers to implementing actions mentioned more than twice as frequently as compared with promoters. Barriers mostly related to work pressures and rotations | 1, 3 |
| Jericho | Attitudes towards adverse event reporting assessed preintervention and postintervention using a bespoke questionnaire (12 months). Quarterly adverse event reports submitted by residents | Significant improvement in attitudes towards reporting (no p value). Number of reports increased from 0 per quarter in the 2 years preintervention to 28 per quarter for the 7 quarters postintervention, with no sign of decay | 2a, 3 |
| Jha | Acceptability of the intervention by participants postintervention. Preintervention and postintervention administration of the APSQ, assessing attitudes and knowledge. | Response to patient involvement in teaching was largely positive. Mean attitude and knowledge scores on the APSQ increased postintervention compared with preintervention (no p values reported). Response rate to 6-week follow-up APSQ was poor (38%). Only 6 participants participated in follow-up in-depth interviews; 3 provided evidence of implementation of learning in practice | 1, 2a, 2b, 3 |
| Leung | Patient safety attitudes and self-report knowledge (adapted previously published questionnaire) assessed precourse and 3 months postcourse | Participants supportive of inclusion of patient safety in curriculum and in professional examinations. Significant improvement in 8 of 15 items on patient safety attitudes. Significant improvements in all 5 items on self-reported patient safety knowledge; however mean scores still perceived as ‘fair’ or ‘poor’ | 2a, 2b |
| Miller | Postintervention questions exploring perceptions of the intervention. Patient safety attitudes (16-item bespoke questionnaire) preintervention and postintervention | Overall positive feedback about the course content. 69% of medical students preferred taking the course individually (the remainder preferring a groupwork format). Significant improvement in all items of the survey (p<0.05) assessing patient safety attitudes among medical students | 1, 2a |
| Myung | Participant satisfaction (method not described). Patient safety awareness (40-item bespoke questionnaire) pre–post | Student and faculty commented on repetition of some material and desire for more interactive educational methods. Significant improvement in patient safety awareness in 36 of 40 items (p<0.05) | 1, 2a |
| Paxton | Patient safety knowledge assessed via MCQ precourse and postcourse, and again at between 1 and 12 months postcourse. Application of learning assessed on long-term follow-up. Control group compared precourse and 6 months postcourse | Significant improvement in knowledge score at short-term (29.3–73.7%, p<0.001) and long-term follow-up (49.1%, p<0.001). 57.1% said they had applied the information learned in practice. No significant difference in knowledge found in control group | 2b, 3 |
| Rodrigue | Perceptions of experience with faculty development opportunities, performance and QI tools and training (bespoke survey). Resident participation in performance improvement, QI and patient safety programmes | Non-significant increase in number of residents that felt their training programme provided tools and training in QI. Postintervention, residents reported a non-significant increase (12.1%) in participation in departmental/institutional QI or safety projects, with faculty reporting a significant increase (38.2%, p=0.001) | 2a, 3 |
| Scott | Satisfaction with reporting mechanism. Participant attitudes and motivation regarding reporting and intervention (bespoke survey). Percentage of all adverse event reports submitted by residents via electronic reporting system | 83% felt the system was burdensome. Monthly average number of adverse events reported by residents significantly increased by 5.5 times (6 (1.6%) to 33 (9%), p<0.001). Significant improvement in relative proportion of near-miss reports (0.3 (6%) to 9 (27%), p<0.001). Main motivators for reporting were patient wellness (87%) and financial incentive (64%) | 1, 2a, 3 |
| Shaw | Programme satisfaction using 7-item survey postintervention and focus group to explore experiences. NPSG-knowledge improvement using MCQ test preintervention and postintervention. NPSG-compliant behaviours in a simulation scenario. Self-reported confidence in safety and quality (bespoke survey) | Spaced Education participants found cases authentic, engaging and memorable. Significantly higher proportion of Spaced Education interns responded positively to satisfaction and self-reported confidence items (4 of 7 items, p<0.05). Both online programmes significantly improved knowledge (p<0.001). No significant difference in knowledge in control group. Higher proportion of Spaced Education participants with improved NPSG-behaviours (mean 4.79/13 vs 4.17/13 in SQ group; significant for surgical participants: 5.67 Spaced Education group vs 2.33 SQ group, p<0.05) | 1, 2a, 2b, 3 |
| Slater | Satisfaction questionnaire to evaluate online module and each workshop. Patient safety culture assessed using modified ‘Hospital Survey on Patient Safety Culture’ precourse and postcourse. Knowledge assessed using MCQs pre–post. Project outcomes using run charts. Interviews to explore experiences with TAPS | High rates of satisfaction for workshops (mean score 4.1/5), less so for online module (3.3). No change in safety culture scores for most dimensions apart from significant improvement in ‘communication/openness’ (p<0.01). Improved multiprofessional communication and teamwork reported via interview. Of the 5 participants who completed pre–post knowledge test, all but 1 improved score. 8 of 11 teams demonstrated improvements in patient safety practices/outcomes via run charts | 1, 2a, 2b, 3, 4a |
| Smith | Satisfaction questionnaire to cohorts across the 2 years. Qualitative analysis of cases presented, interventions proposed and success of follow-through | High participant satisfaction—overall quality of QI conference mean 4.49/5. 46 interventions suggested; attempt to initiate 25 (54%) and of these 18 (72%) deemed successful: 8 led to objective permanent system-wide change and 10 resulted in subjective behavioural change | 1, 3, 4a |
| Stahl | Participant satisfaction. Participant knowledge pre–post (24-item questionnaire based on previous studies). Participant behaviour postcourse (number of times observed and intervened in a patient safety risk) | Significantly greater satisfaction in intervention vs control group (75% vs 54%, p<0.05). Significantly greater improvement in patient safety knowledge in intervention vs control group (83% vs 75%, p<0.001). Significantly greater proportion of intervention group self-reported intervening to avoid error compared with control group (77% vs 61%, p<0.05) | 1, 2b, 3 |
| Tess | Programme evaluation, survey of participant attitudes (bespoke survey), and participation in patient safety and QI work | High participant satisfaction including significant improvement in quantity of teaching, and overall value of clinical rotations postintervention. Significant postintervention improvement in 6 of 12 questions addressing attitudes about culture of safety and 3 of 11 items on residents’ perception of educational goals during the residency programme (all p<0.05). All participants completed an adverse event review. Significant improvement in engagement with departmental QI meeting (>66% postintervention vs 10%) | 1, 2a, 3, 4a |
| Wilson | Course satisfaction. Evaluation based on class participation (30%), peer evaluation (15%) and group project paper and presentation (total 55%) | The attendance score for medical students was the lowest (8.59 of 10). Peer evaluation of all students was high; medical students were the ‘low outlier’ in 8 of 10 categories. Students rated assigned reading material as extremely helpful. Learners’ perceived that analysing the case studies in multidisciplinary groups gave more insight into understanding the problems and proposing solutions | 1 |
APSQ, Attitudes to Patient Safety Questionnaire; MCQ, multiple choice question; NPSG, National Patient Safety Goal; PSN, Patient Safety Network System; QI, quality improvement; SQ, safety questionnaire; STS, System Thinking Scale; TAPS, Training and Action for Patient Safety.
Factors influencing implementation of patient safety courses
| Factors | Illustrative quotes from published articles |
|---|---|
| Enhancing learner engagement by ensuring clinical relevance | “The cases, exploring incidents that were largely based on events that had in fact happened, were felt to be realistic and directly applicable to the context of the interns.” |
| Empowering learners through application of learning | “Our program challenges residents to apply their skills in systems-based practice to a resident-driven, hospital-based project in an effort to solidify their commitment to QI beyond the structured rotation.” |
| Competing clinical/service delivery commitments | “Although all general surgical residents were invited, just more than one half actually attended, citing scheduling conflicts and service delivery pressures as reasons for not doing so.” |
| Learning interprofessionally improved teamwork and communication | “The programme promoted better multi-professional communication and teamwork.” |
| Investment in faculty development is essential | “Successful implementation of this curriculum, however, requires attention to faculty development. It took several years at our institution to achieve this and some schools may not have similar resources.” |
| Faculty role-models and importance of clinical credibility | “Faculty had clinical background and we feel that our students can relate to them more readily.” |
| Protected faculty time | “The residency program further invested in quality by naming both an assistant and associate program director for quality amounting to roughly 0.1 full-time equivalent spent working on the QICs and subsequent project implementation.” |
| Promoting patient safety as a science | “The topic of safety was approached as a ‘science’ with a defined set of principles and theories, and supported with published literature.” |
| Competing curricular demands | “Whole-class lectures are by no means the best way to teach patient safety but we find it the easiest format to integrate into a busy curriculum.” |
| Balance between didactic and experiential learning | “The students want to increase small-group discussions and simulation sessions, which would be more effective than didactics.” |
| Balance between reinforcement of learning and repetition of teaching material | “The rapid decline in long-term post-test scores indicates that…students would benefit from frequent reinforcement of the application of this material.” |
| Central administrative support necessary for sustainability | “We were able to arrange small-group sessions for the randomised, decentralized project for three months, but a core educational activity that includes all residents and is managed centrally would be more sustainable.” |
| Creating interprofessional learning opportunities is challenging | “It is complicated and time-intensive to plan and deliver meaningful and satisfying inter-professional learning experiences.” |
| Institutional culture as key to implementation | “It is important to focus not only on individual attitudes and intentions, but also on a stimulating environment, including hospital culture and patient safety policies.” |
| Ensuring a safe learning environment | “Several residents commented that they felt safe with the reporting methodologies and follow-up.” |
| Forging improved links between training programmes and hospital improvement activities | “To foster engagement and sustainability, we are now working to more deliberately and consistently integrate patient safety education with the hospitals’ systems improvements.” |
| Financial support to fund the programme | “VA hospital's willingness to financially support 2 residents per month in this intensive patient safety and quality improvement rotation…Dedicated faculty rotation leaders supported by the VA with protected time to teach and mentor residents.” |
QI, quality improvement; QICs, QI conferences; VA, Veterans Affairs.