Literature DB >> 10487981

The increasing importance of patient surveys. Now that sound methods exist, patient surveys can facilitate improvement.

P D Cleary.   

Abstract

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Year:  1999        PMID： 10487981      PMCID： PMC1116581          DOI： 10.1136/bmj.319.7212.720

Source DB:  PubMed          Journal:  BMJ        ISSN： 0959-8138


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  11 in total

1.  Surveys of patients satisfaction: I--Important general considerations.

Authors:  R Fitzpatrick
Journal:  BMJ       Date:  1991-04-13

2.  Patients evaluate their hospital care: a national survey.

Authors:  P D Cleary; S Edgman-Levitan; M Roberts; T W Moloney; W McMullen; J D Walker; T L Delbanco
Journal:  Health Aff (Millwood)       Date:  1991       Impact factor: 6.301

3.  Effective reports for health care quality data: lessons from a CAHPS demonstration in Washington State.

Authors:  D R Veroff; P M Gallagher; V Wilson; M Uyeda; J Merselis; E Guadagnoli; S Edgman-Levitan; A Zaslavsky; S Kleimann; P D Cleary
Journal:  Int J Qual Health Care       Date:  1998-12       Impact factor: 2.038

4.  Health care quality. Incorporating consumer perspectives.

Authors:  P D Cleary; S Edgman-Levitan
Journal:  JAMA       Date:  1997-11-19       Impact factor: 56.272

5.  Satisfaction may not suffice! A commentary on 'A patient's perspective'.

Authors:  P D Cleary
Journal:  Int J Technol Assess Health Care       Date:  1998       Impact factor: 2.188

Review 6.  What information do consumers want and need?

Authors:  S Edgman-Levitan; P D Cleary
Journal:  Health Aff (Millwood)       Date:  1996       Impact factor: 6.301

Review 7.  Patient satisfaction as an indicator of quality care.

Authors:  P D Cleary; B J McNeil
Journal:  Inquiry       Date:  1988       Impact factor: 1.730

8.  Reporting comparative results from hospital patient surveys.

Authors:  G Rogers; D P Smith
Journal:  Int J Qual Health Care       Date:  1999-06       Impact factor: 2.038

9.  Using patient reports to improve medical care: a preliminary report from 10 hospitals.

Authors:  P D Cleary; S Edgman-Levitan; J D Walker; M Gerteis; T L Delbanco
Journal:  Qual Manag Health Care       Date:  1993       Impact factor: 0.926

10.  Patient satisfaction: a valid concept?

Authors:  B Williams
Journal:  Soc Sci Med       Date:  1994-02       Impact factor: 4.634
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  64 in total

1.  Patient surveys identify needs.

Authors:  R Madhok; R Bhopal
Journal:  BMJ       Date:  2000-01-29

2.  Using conjoint analysis to elicit preferences for health care.

Authors:  M Ryan; S Farrar
Journal:  BMJ       Date:  2000-06-03

3.  Confirmatory factor analysis of the Consumer Assessment of Health Plans Study (CAHPS) 1.0 Core Survey.

Authors:  G N Marshall; L S Morales; M Elliott; K Spritzer; R D Hays
Journal:  Psychol Assess       Date:  2001-06

4.  After Bristol: putting patients at the centre.

Authors:  Angela Coulter
Journal:  BMJ       Date:  2002-03-16

5.  Racial and ethnic differences in parents' assessments of pediatric care in Medicaid managed care.

Authors:  R Weech-Maldonado; L S Morales; K Spritzer; M Elliott; R D Hays
Journal:  Health Serv Res       Date:  2001-07       Impact factor: 3.402

6.  Differences in CAHPS adult survey reports and ratings by race and ethnicity: an analysis of the National CAHPS benchmarking data 1.0.

Authors:  L S Morales; M N Elliott; R Weech-Maldonado; K L Spritzer; R D Hays
Journal:  Health Serv Res       Date:  2001-07       Impact factor: 3.402

7.  Toward a national consumer survey: evaluation of the CABHS and MHSIP instruments.

Authors:  S V Eisen; J A Shaul; H S Leff; V Stringfellow; B R Clarridge; P D Cleary
Journal:  J Behav Health Serv Res       Date:  2001-08       Impact factor: 1.505

8.  Consumer and professional standards: working towards consensus.

Authors:  C Williamson
Journal:  Qual Health Care       Date:  2000-09

9.  Physician performance information and consumer choice: a survey of subjects with the freedom to choose between doctors.

Authors:  S-H Cheng; H-Y Song
Journal:  Qual Saf Health Care       Date:  2004-04

10.  The needs of primary care mental health service users: a Q-sort study.

Authors:  Mark Papworth; Leonie Walker
Journal:  Ment Health Fam Med       Date:  2008-12
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