| Literature DB >> 35682312 |
Georgia Treneman-Evans1, Becky Ali1, James Denison-Day1,2, Tara Clegg1, Lucy Yardley1,2, Sarah Denford1, Rosie Essery1,2.
Abstract
The rapid transmission of COVID-19 in school communities has been a major concern. To ensure that mitigation systems were in place and support was available, a digital intervention to encourage and facilitate infection-control behaviours was rapidly adapted and optimised for implementation as a whole-school intervention. Using the person-based approach, 'Germ Defence' was iteratively adapted, guided by relevant literature, co-production with Patient and Public Involvement representatives, and think-aloud interviews with forty-five school students, staff, and parents. Suggested infection-control behaviours deemed feasible and acceptable by the majority of participants included handwashing/hand-sanitising and wearing a face covering in certain contexts, such as crowded public spaces. Promoting a sense of collective responsibility was reported to increase motivation for the adoption of these behaviours. However, acceptability and willingness to implement recommended behaviours seemed to be influenced by participants' perceptions of risk. Barriers to the implementation of recommended behaviours in school and at home primarily related to childcare needs and physical space. We conclude that it was possible to rapidly adapt Germ Defence to provide an acceptable resource to help mitigate against infection transmission within and from school settings. Adapted content was considered acceptable, persuasive, and accessible.Entities:
Keywords: COVID-19; behaviour change; digital intervention; school
Mesh:
Year: 2022 PMID: 35682312 PMCID: PMC9180389 DOI: 10.3390/ijerph19116731
Source DB: PubMed Journal: Int J Environ Res Public Health ISSN: 1660-4601 Impact factor: 4.614
Figure 1Key activities of the study design.
Figure 2The study recruitment process.
Guiding principles for the optimised Germ Defence intervention.
| User Context and Characteristics | Guiding Principle | |
|---|---|---|
| Design Objective | Key Features | |
|
School staff already have lots of additional responsibility in the context of the pandemic and have very limited time/capacity to engage with online elements of intervention Students report limited attention span for such information provision; preference for ‘bitesize’ pieces of information presented in interactive ways where possible | Minimise work required to access and engage with Germ Defence—especially for school staff. |
Simple, short pages with minimal text Optimise content and structure for mobile access Simple navigation and consistent page structure Separation of home and school sections to facilitate rapid identification of relevant information Align ‘home’ and ‘school’ sections to same modular design around each key behaviour Accompanying ‘How to Use’ guide for school staff |
|
Many students and parents relatively unconcerned for their own risk from COVID but acknowledge others more at risk and need/desire to protect them Many students mention behaviour of peers when discussing behaviours they are/are not likely to adopt | Promote sense of collective responsibility for keeping ‘your community’ (i.e., home and family and/or school setting) safe. |
Frame risk messages in terms of protecting vulnerable others and looking after whole community Use of social norms to encourage people (especially young people) to adhere to recommendations/not go along with peers who may not be doing so Highlight benefits of promoted actions for self AND others |
|
Many parents and pupils express concern about others’ behaviours not adhering to recommendations and the sense that this negates their own efforts. Many school staff, parents and pupils recognise situations where certain measures are not possible to implement (e.g., not enough space in classrooms for everyone to stay 2 m apart) | Help users understand the objective of reducing rather than eliminating risk; reduce perceptions relating to measures not being worth doing if not being done perfectly. |
Acknowledge difficulties in implementing all measures all the time and the need for adaptation to user context. Staged/stepped behavioural suggestions—starting with optimal solution and then alternatives if this not possible Acknowledge users’ current behaviours and provide persuasive suggestions as to how these can change. Provide encouragement for positive changes to planned, future behaviours. |
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Some confusion, particularly amongst students, about why some behaviours are required—especially in some circumstances but not others. School staff recognise that students generally implement behaviours well when they understand why they are being asked to do them Regularly changing/updating guidance sometimes leads to doubt about need for/importance of certain recommendations | Facilitate understanding of why each behavioural recommendation is important and how to overcome recognised barriers. |
Present strong, accessible rationale for all behavioural recommendations (including explaining why recommendations change and vary) Acknowledge that measures may sometimes seem confusing/contradictory but explain in terms of risk reduction. Suggest strategies for managing situations/contexts where desired behaviours difficult/ not possible Encourage habit-forming behaviours by asking users to make a plan of future recommended behaviour. Explain when it is most important to perform key behaviours (e.g., wash/sanitise hands when coming in from outside, before eating, when touching shared objects, after coughing or sneezing, and after visiting the toilet). Provide a printable summary ‘poster’ to be displayed within the classroom/home providing reminders about key behaviours. |
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Widespread beliefs that if one person in the household is infected with COVID-19, inevitable that others will also get it | Persuade users that within-home transmission not inevitable and increase understanding of how this can be avoided. |
Recommendations and strategies for implementing measures used outside the home within the home. Advice about dealing with visitors to the home and how to manage social expectations. Recommendations presented in format/structure that recognises that more stringent measures may only be feasible/acceptable in the home under certain circumstances/ in certain contexts. |
Think-aloud interview participants’ demographic data.
| A School/College Student | A Member of School Staff | A Parent/Guardian of a School-Aged Child | A Member of School Staff | All Participants | |
|---|---|---|---|---|---|
| | 10 | 12 | 11 | 4 | 37 |
| Age | |||||
| Range | 12–17 | 25–62 | 32–47 | 34–41 | 12–62 |
| Mean (SD) | 14.4 (1.7) | 39 (9.4) | 40.7 (4.6) | 38.8 (3.2) | 32.8 (12.8) |
| Gender | |||||
| Male | 6.7 (67.7%) | 2 (16.7%) | 2 (18.2%) | 6.2 (16.7%) | |
| Female | 2.2 (22.2%) | 10 (83.3%) | 9 (81.8%) | 4 (100%) | 29.8 (80.6%) |
| Other | 1.1 (11.1%) | 1 (2.8%) | |||
| Ethnicity | |||||
| English/Welsh/Scottish/Northern Irish/British | 5 (50%) | 11 (91.7%) | 10 (90.9%) | 3 (75%) | 29 (78.4%) |
| White and Asian | 1 (8.3%) | 1 (2.7%) | |||
| White and Black Caribbean | 1 (10%) | 1 (2.7%) | |||
| Other White | 1 (10%) | 1 (9.1%) | 2 (5.4%) | ||
| Indian | 1 (10%) | 1 (25%) | 2 (5.4%) | ||
| Other Asian | 2 (20%) | 2 (5.4%) | |||
| Highest Educational Level | |||||
| School | 1 (8.3%) | 1 (9.1%) | 2.1 (5.6%) | ||
| College | 2 (18.2%) | 1 (25%) | 3.1 (8.3%) | ||
| Undergraduate | 5 (41.7%) | 3 (27.3%) | 8.2 (22.2%) | ||
| Postgraduate | 6 (50%) | 5 (45.5%) | 3 (75%) | 14.4 (38.9%) | |
| Still in full-time education | 10 (100%) | 9.2 (25%) |
Summary of main changes made.
| Evidence | Examples | Subsequent Intervention Change |
|---|---|---|
|
Many participants who deemed themselves/their household as ‘low risk’ reported some of the more stringent behavioural recommendations as unrealistic and reported themselves unlikely to adopt these. |
Addition of a high/low risk screening question/algorithm (to Home section) was added to display more ‘stringent’ behavioural planning questions only to users who deemed themselves at high risk. Reinforced the ‘try to do as much as possible’ message and added in wording such as ‘when and where possible’. | |
|
Common barriers to certain behavioural recommendations were identified: limited physical space (both in school and at home); needing to care for young children; lack of opportunity to always wash hands with soap and water at school; opening school windows leading to being uncomfortable inside. |
Reinforced the ‘do as much as possible’ message to acknowledge that there will be circumstances in which these are not possible. Suggestion to parents of wearing a face covering when with their child inside their home was still better than not doing so in a situation where a family member may be vulnerable and/or be infected. Included ‘hand sanitiser’ as an alternative within advice re handwashing. Added suggestions to overcome certain barriers experienced by students and school staff e.g., to bring in extra layers of clothing and to also open internal doors for ventilation. | |
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Mixed feedback regarding the presentation of information about vaccinations; many participants deemed it important for students to be aware of, while others felt the information was not relevant to young people. N.B. During the development of this content it was unclear as to whether/ when young people would be offered vaccination. |
Added a message to the vaccinations page to clarify that, whilst the information may not currently be personally applicable to children, it was designed to help them understand how the vaccines may affect those around them, such as their family and teachers. | |
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Several participants expressed confusion towards the questions regarding their current and planned behaviours. Many reported these pages looked too similar, and participants were unclear as to what they were being asked to do. |
Instructions on these pages were made clearer via rewording and displayed in a text box. Each of the pages were changed to have different-coloured backgrounds and key instructional text was highlighted. | |
|
Almost all participants described the intervention’s content as ‘too text-heavy’ stating that it also needed more colour and icons throughout to be engaging for all users, particularly children. Several participants stated that rewording jargon (e.g., ‘not applicable’ and ‘vulnerable’) was essential to improving accessibility. |
The amount of text was reduced and reworded to be more accessible with less jargon. Pages were better presented through the use of bullet points, text boxes and icons. Additional information was displayed via ‘dropdowns’. |