An Integrated, Scalable, Electronic Video Consent Process to Power Precision Health Research: Large, Population-Based, Cohort Implementation and Scalability Study.

BACKGROUND: Obtaining explicit consent from patients to use their remnant biological samples and deidentified clinical data for research is essential for advancing precision medicine.
OBJECTIVE: We aimed to describe the operational implementation and scalability of an electronic universal consent process that was used to power an institutional precision health biobank across a large academic health system.
METHODS: The University of California, Los Angeles, implemented the use of innovative electronic consent videos as the primary recruitment tool for precision health research. The consent videos targeted patients aged ≥18 years across ambulatory clinical laboratories, perioperative settings, and hospital settings. Each of these major areas had slightly different workflows and patient populations. Sociodemographic information, comorbidity data, health utilization data (ambulatory visits, emergency room visits, and hospital admissions), and consent decision data were collected.
RESULTS: The consenting approach proved scalable across 22 clinical sites (hospital and ambulatory settings). Over 40,000 participants completed the consent process at a rate of 800 to 1000 patients per week over a 2-year time period. Participants were representative of the adult University of California, Los Angeles, Health population. The opt-in rates in the perioperative (16,500/22,519, 73.3%) and ambulatory clinics (2308/3390, 68.1%) were higher than those in clinical laboratories (7506/14,235, 52.7%; P<.001). Patients with higher medical acuity were more likely to opt in. The multivariate analyses showed that African American (odds ratio [OR] 0.53, 95% CI 0.49-0.58; P<.001), Asian (OR 0.72, 95% CI 0.68-0.77; P<.001), and multiple-race populations (OR 0.73, 95% CI 0.69-0.77; P<.001) were less likely to participate than White individuals.
CONCLUSIONS: This is one of the few large-scale, electronic video-based consent implementation programs that reports a 65.5% (26,314/40,144) average overall opt-in rate across a large academic health system. This rate is higher than those previously reported for email (3.6%) and electronic biobank (50%) informed consent rates. This study demonstrates a scalable recruitment approach for population health research. ©Clara Lajonchere, Arash Naeim, Sarah Dry, Neil Wenger, David Elashoff, Sitaram Vangala, Antonia Petruse, Maryam Ariannejad, Clara Magyar, Liliana Johansen, Gabriela Werre, Maxwell Kroloff, Daniel Geschwind. Originally published in the Journal of Medical Internet Research (https://www.jmir.org), 08.12.2021.

Introduction

Informed consent for the research use of data and biological specimens is an essential and critical component of a robust program in precision medicine [1-3]. Although the common rule [4] considers the research use of deidentified tissue as “not human subjects” research, the National Institutes of Health (NIH) Genomic Data Sharing Policy expects consent to be obtained for future research use and broad data sharing, even if biospecimens are deidentified [5,6].

The 2017 revision to the common rule includes a new category of regulatory broad consent that provides more flexibility for researchers to consent participants for the storage, biobanking, and secondary research use of identifiable information or biospecimens [4]. Further, many advocates and ethicists have articulated an obligation to communicate that remnant tissue may be used for research and that researchers should proactively obtain informed consent [7,8]. Patients have also expressed a desire to have their preferences dictate the use of clinical specimens for research [8,9]. From this perspective, large-scale precision medicine programs that hope to engender greater trust and foster external collaborations, including collaborations with commercial entities and federal agencies, should consider proactively structuring their consent processes to include these key aspects of a broader and more informative consent process.

The emergence of digital health has also played a significant role in defining precision health approaches to obtaining electronic consent [10-12]. Obtaining in-person paper consent is often resource intensive, is not easily scalable, and precludes digital responses from being incorporated in the electronic health record (EHR) and laboratory information management systems [10-14]. Given that precision medicine research requires large-scale patient engagement, innovations in consent processes and public education [1,15] are required. Animated video consent approaches have been effective in providing comprehensive information and improving participants’ understanding of content [16,17] and have thus provided an opportunity to more effectively increase the participation of traditionally underrepresented communities, as content can be tailored to participant groups.

The Engaging University of California Stakeholders for Biorepository Research (EngageUC) Consent Trial [18] was conducted to harmonize biobanking policies and procedures across 5 University of California medical campuses with the help of NIH Clinical and Translational Science Institutes (CTSI). The investigators developed an evidence-based approach that allowed for iterative stakeholder engagement to develop efficient biobank operations and equitable governance processes. The key themes that emerged were that the public should be educated about biobanking; the source of consent content should be considered knowledgeable and trustworthy; the process should be low stress and provide an opportunity to obtain answers to questions; the format and language should be easy to understand; and stakeholders, including the community, should play a role in informing and advising the institution. This framework provides a pathway for addressing the technical and ethical challenges that must be resolved to ensure that biorepositories continue to support translational research in ways that are inclusive of the populations they serve.

In 2016, the University of California, Los Angeles (UCLA), Institute for Precision Health (IPH) launched their ATLAS Community Health Initiative to engage a diverse sample of patients across UCLA Health in precision health research. The goal was to create a powerful and robust clinical and genomic data resource for cutting-edge translational research. This required innovative and scalable solutions for sustaining the program’s rapid growth. The IPH partnered with this study’s team to further develop and pilot their electronic universal video consent (UCON) process for biological samples, which was used to power the ATLAS precision health biobank.

In the development phase of this program, we leveraged the learnings from the EngageUC Consent Trial [18] and engaged community members across the greater Los Angeles region and internal stakeholders across the UCLA Health system, David Geffen School of Medicine at UCLA, the IPH, and CTSI as part of the initial development and pilot of the UCON process in targeted clinics at UCLA Health [19]. This “one-time” consent process gives all adult patients the autonomy to choose whether they want their deidentified biospecimens and clinical data to be made available for research.

In this paper, we describe phase 2 of the ATLAS Community Health Initiative, which focuses on the operational implementation and scalability of the UCON process. This includes its interoperability with the EHR and laboratory information management systems that power the UCLA ATLAS precision health biobank. We expanded the animated UCON process to 18 UCLA Health clinics across the Los Angeles region to test its scalability as an enterprise solution.

Methods

Study Setting

UCLA Health is one of the most diverse, comprehensive, and leading academic medical centers in Southern California. Ranked first in California and third in the nation, the UCLA Health system is comprised of a number of hospitals, including Ronald Reagan UCLA Medical Center and UCLA Santa Monica Medical Center, and an extensive primary care network of >180 medical offices in the greater Los Angeles area. This study was approved by the UCLA Institutional Review Board (institutional review board number: 15-001395IRB) with a waiver of written informed consent.

Electronic Video Consent

The electronic consent videos were designed to be self-administered, be fast (around 7 minutes), and meet the NIH consent threshold [19]. These fully animated (cartoon-like) videos were developed to better communicate content to lay audiences (Figure 1). The videos [20] were available in English and Spanish and included voice-overs. All of the essential components of regulatory broad informed consent were included in the videos. Our study team assembled a community advisory board (CAB) consisting of 11 respected leaders who were highly involved with organizations in the Los Angeles region that understood our diverse communities and represented their perspectives. The members were racially diverse (African American: n=2; Latinx: n=2; Asian American: n=1; Native American: n=1; Persian American: n=1; White and Non-Hispanic: n=4) and equitable with respect to gender (male: n=5; female: n=6). The CAB reviewed the results of a convenience sample of 117 patients who underwent cognitive testing. Operational feasibility was also tested with 625 additional patients. The CAB made the recommendation to move forward with the expansion to the broader UCLA Health population [19].

Figure 1

Representative screenshots of universal consent animated videos. Tsp: teaspoon.

Consent Choices

With regard to patients’ opt-in and opt-out statuses, patients could choose to (1) opt in to share their remnant samples plus a dedicated blood sample, (2) opt in to share remnant tissues only, or (3) opt out altogether. We also tracked the number of patients who opted in and indicated a willingness to be recontacted for future research.

Workflows

The UCON process was deployed in perioperative suites, clinical labs, and ambulatory clinics (Figure 2). In perioperative suites, patients were handed an iPad (Apple Inc), were instructed to watch the UCON video, and provided their consent decision. The iPad was then collected by nurses in the perioperative area. If a patient consented to providing an extra blood tube, the nurses placed the order in the EHR per the protocol. Patients typically waited for 30 to 60 minutes prior to their procedure, which provided ample time for completing the consent process. All extra tubes were automatically routed to the precision health biobank for DNA extraction and storage. In clinical labs, patients were handed an iPad by the front desk staff. Patients typically waited for 10 to 15 minutes prior to a lab draw and were able to watch the 5-minute UCON video and complete the consent process. Lastly, patients who were consented in ambulatory clinics completed the consent process at a self-service kiosk or by using an iPad before, during, or after a clinic visit. Patients waited for 10 to 15 minutes before moving to an exam room and another 10 to 15 minutes prior to meeting with a care provider, which provided ample time for completing the consent process. Once remnant (leftover) tissue samples became available for patients who opted in, these samples were accessioned into the ATLAS precision health biobank. DNA was extracted from whole blood and genotyped. Afterward, the remaining DNA was stored in the biobank.

Figure 2

Universal consent workflow. EHR: electronic health record.

Documentation and Tracking Within the EHR

After consent completion, consent decisions were transmitted to the precision health biobank’s laboratory information management system (Biomaterial Tracking Management System; Daedalus Inc). PDF files containing patients’ UCON completion statuses were sent to the EHR (Epic Systems Corporation) [21], which generated a receipt in real time in a custom registration field. The receipt ensured that patients would not be asked to complete the consent process a second time. Clinical staff used this field to determine which patients were eligible to complete the process.

Data Collection

The following data were collected from all patients who underwent the UCON process: sociodemographic information; comorbidity statuses based on the Charlson Comorbidity Index [22]; health utilization data, including ambulatory visits, emergency room visits, and hospital admissions; and consent decisions. With the exception of consent decisions, the data were all collected from the EHR by an honest broker who merged and deidentified the data via an institutional review board–approved process.

Statistical Analysis

Descriptive statistics were computed for all study variables. Quantitative variables were summarized by using means, SDs, and quartiles, while categorical variables were summarized by using frequencies and percentages. Sample characteristics were reported for the cohort that completed the consent process and for the larger UCLA Health patient population to determine whether there was sampling bias within and across clinics. US census data were used to obtain comparable summaries (where available) for residents of Los Angeles County.

Comparisons were made among the three workflows. Quantitative variables were compared by using 1-way analysis of variance F tests, and categorical variables were compared by using chi-square tests or Fisher exact tests, as appropriate. Consent status, which was categorized as consented or declined, was modeled via logistic regression.

A stepwise variable selection procedure was used to select a subset of predictor variables for inclusion in the model. This involved using entry and exit criteria for variables with a P value of <.001. The results of separate models that included 1 predictor at a time, as well as those of a multivariate model that combined all selected predictors, were reported. Odds ratios (ORs), 95% CIs, and P values were used to summarize model results. Model fit was evaluated by using the area under the curve. Statistical significance was defined as a P value of <.05. Cohort summaries and comparisons among cohorts were performed by using R version 3.5.0 (R Foundation for Statistical Computing). Logistic regression modeling was performed by using SAS version 9.4 (SAS Institute).

Results

Demographic Comparisons

The IPH consented 40,144 participants from March 2017 through June 2019 (Table 1). Of these participants, 26,314 (65.5%) opted into the ATLAS precision health biobank program. The demographics were representative of the UCLA Health population. ATLAS patients were only slightly older than the general UCLA Health population and much older than the Los Angeles County population; 30.2% (12,123/40,144) of ATLAS participants were aged ≥65 years, whereas 27.5% (160,479/583,282) and 16.6% of the UCLA Health and Los Angeles County populations, respectively, were aged ≥65 years. The percentages of African Americans (2558/40,144, 6.4%) and Hispanic individuals (6055/40,144, 15.1%) in the ATLAS cohort were higher than those in the UCLA Health population (African Americans: 27,338/583,282, 4.7%; Hispanic individuals: 64,234/583,282, 11%) but lower than those in the Los Angeles County population (9.1% and 48.5%, respectively). The Los Angeles County data reflect census data from 2019, which only provides rates [23].

Table 1

Demographic and clinical characteristics of the cohort and reference populations.

Characteristics			Patients who completed the consent process (N=40,144)		UCLAa Health population (N=583,282)		Los Angeles County populationb
Age (years), mean (SD)			53.1 (17.5)		51.6 (19.1)		—c
Aged ≥65 years, n (%)			12,123 (30.2)		160,479 (27.5)		16.6
Female, n (%)			22,302 (55.6)		333,998 (57.3)		50.7
Ethnicity, n (%)
	Not Hispanic or Latino	32,413 (80.7)		429,327 (73.6)		51.5
	Hispanic or Latino	6055 (15.1)		64,234 (11)		48.5
	Other, unknown, or refused	1676 (4.2)		89,721 (15.4)		0
Race, n (%)
	White	24,840 (61.9)		330,572 (56.7)		71
	Asian	4667 (11.6)		54,043 (9.3)		15.1
	Black or African American	2558 (6.4)		27,338 (4.7)		9.1
	Native Hawaiian or other Pacific Islander	119 (0.3)		1204 (0.2)		0.4
	American Indian or Alaska Native	115 (0.3)		2282 (0.4)		1.5
	Multiple races, other, unknown, or refused	7845 (19.5)		167,843 (28.8)		3
Marital status, n (%)
	Married, significant other, or partner	22,897 (57)		289,364 (49.6)		—
	Single	12,227 (30.5)		209,016 (35.8)		—
	Divorced, separated, dissolved, or widowed	4573 (11.4)		52,201 (8.9)		—
	Other or unknown	447 (1.1)		32,701 (5.6)		—
Neighborhood education level (percentage of high school graduates), n (%)
	<50%	17,074 (42.5)		209,697 (36)		—
	>50%	17,785 (44.3)		256,249 (43.9)		—
	Unknown	5285 (13.2)		117,336 (20.1)		—
Charlson score, mean (SD)			2.7 (3.5)		1.2 (2.3)		—
≥1 ambulatory visit, n (%)			39,870 (99.3)		547,283 (93.8)		—
≥1 inpatient admission, n (%)			12,438 (31)		43,695 (7.5)		—
≥1 emergency department–only visit, n (%)			9131 (22.7)		75,913 (13)		—
≥1 emergency department–to-inpatient visit, n (%)			5143 (12.8)		24,757 (4.2)		—

aUCLA: University of California, Los Angeles.

bThe Los Angeles County data reflect census data from 2019, which only provides rates [23].

cNot available.

Finally, the IPH patients were more likely to be male, married, and well educated compared to the UCLA Health population (Table 1).

Although the UCON video was available in Spanish, most individuals of self-reported Hispanic descent elected to complete the consent process in English (39,294/40,144, 97.9%; Table 2).

Table 2

Consent outcomes by workflow.

Consent outcomes		Perioperative and admission workflows (n=22,519), n (%)	Lab workflow (n=14,235), n (%)	Other or unknown (n=3390), n (%)	P value
Consented in English		21,959 (97.5)	14,004 (98.4)	3331 (98.3)	<.001
Self-administered consent		21,672 (96.2)	13,989 (98.3)	3325 (98.1)	<.001
Consent status						<.001
	Extra tube or saliva sample	10,640 (47.2)	4047 (28.4)	1361 (40.1)
	Remnant only	5860 (26)	3459 (24.3)	947 (27.9)
	Declined	6019 (26.7)	6729 (47.3)	1082 (31.9)
Contact status						<.001
	Do not contact	11,991 (53.2)	8166 (57.4)	1439 (42.4)
	Contact	9545 (42.4)	4716 (33.1)	1152 (34)
	Unknown	983 (4.4)	1353 (9.5)	799 (23.6)

Differences in Consent Across Clinical Settings

We observed a marked difference in the willingness to opt in between patients presenting to different clinics (perioperative suites: 16,500/22,519, 73.3%; ambulatory setting: 2308/3390, 68.1%; Table 2) and patients in the laboratory medicine workflow (7506/14,235, 52.7%; P<.001). Patients in perioperative settings were more likely to share an extra tube (10,640/22,519, 47.2%) than patients in other clinic settings (P<.001). The number of patients who decided to opt in and provide a dedicated extra tube was highest in perioperative suites (10,640/22,519, 47.2%), second highest in ambulatory settings (1361/3390, 40.1%), and lowest in clinical labs (4047/14,235, 28.4%; P<.001). Further, the number of patients who were willing to be recontacted was highest in perioperative suites (9545/22,519, 42.4%), second highest in ambulatory settings (1152/3390, 34%), and lowest in clinical labs (4716/14,235, 33.1%).

Multivariate Analysis of Consent Variables

The most substantial differences in consent rates were observed in the perioperative setting. Those who were consented by using the laboratory workflow were significantly less likely to opt in than those who were consented by using the perioperative workflow (OR 0.43, 95% CI 0.42-0.46; P<.001; Table 3). There were also significant but less dramatic differences in opt-in rates based on self-reported ancestry; African American (OR 0.53, 95% CI 0.49-0.58; P<.001), Asian (OR 0.72, 95% CI 0.68-0.77; P<.001), and multiple-ethnicity populations (OR 0.73, 95% CI 0.69-0.77; P<.001) were less likely to opt in compared to those who self-identified as White (Table 3). More frequent health care utilization was also a significant predictor—those with greater than 1 inpatient admission had an OR of 1.28 (95% CI 1.22-1.35) for providing consent (P<.001). However, this was not the case for those who were frequent visitors of the emergency department, since those with greater than 1 emergency department visit had a lower consent rate than the average (OR 0.86, 95% CI 0.82-0.91; P<.001).

Table 3

Stepwise logistic regression model of any consent versus declines.

Variables			Unadjusted models				Multivariable model
			Odds ratio (95% CI)		P value		Odds ratio (95% CI)		P value
Race (reference: White)					<.001				<.001
	Asian	0.66 (0.61-0.70)		<.001		0.72 (0.68-0.77)		<.001
	Black or African American	0.52 (0.48-0.57)		<.001		0.53 (0.49-0.58)		<.001
	Native Hawaiian or other Pacific Islander	1.06 (0.71-1.57)		.78		1.07 (0.71-1.60)		.76
	American Indian or Alaska Native	0.77 (0.52-1.12)		.17		0.72 (0.49-1.07)		.10
	Multiple races, other, unknown, or refused	0.67 (0.64-0.71)		<.001		0.73 (0.69-0.77)		<.001
Marital status (reference: married, significant other, or partner)					<.001				<.001
	Single	0.81 (0.78-0.85)		<.001		0.89 (0.85-0.93)		<.001
	Divorced, separated, dissolved, or widowed	1.00 (0.94-1.07)		>.99		0.95 (0.88-1.02)		.12
	Other or unknown	0.60 (0.50-0.72)		<.001		1.00 (0.83-1.22)		.98
≥1 inpatient admission			1.41 (1.34-1.47)		<.001		1.28 (1.22-1.35)		<.001
≥1 emergency department–only visit			0.90 (0.86-0.94)		<.001		0.86 (0.82-0.91)		<.001
Workflow (reference: perioperative and admission workflows)					<.001				<.001
	Lab workflow	0.41 (0.39-0.43)		<.001		0.43 (0.42-0.46)		<.001
	Other or unknown	0.78 (0.72-0.84)		<.001		0.83 (0.76-0.89)		<.001
Consented in English			0.72 (0.62-0.84)		<.001		0.74 (0.63-0.87)		<.001

We also tracked the number of patients who reached out to the biobank with questions about their participation (n=13). The low number of patients may suggest that the UCON process was self-explanatory and did not require additional support to complete; however, this was not measured directly.

Discussion

In this study, we demonstrate that an integrated, institutional population–based electronic video consent process for the use of remnant biomaterials and deidentified phenotype data in research is feasible and scalable in large populations. The use of an animated, electronic video consent process is novel and innovative; ours is one of the few large-scale implementation studies that was conducted across a large health system and provided an enterprise solution for precision health research. Other reported efforts have been small, local, and nonrepresentative [24]. Compared to in-person paper consent, electronic video consent requires fewer human resources and less physical space and can be translated to reach diverse populations. A recent review of electronic consenting suggested that this modality is well received by participants, especially if it is accessible, user-friendly, and engaging and is tailored to specific patient populations [25,26]. The literature also suggests that this modality improves patient-centered outcomes, such as satisfaction and understanding [27]. At UCLA Health, we have implemented the translation of the UCON video into 8 languages that are represented widely across Los Angeles County. Other large precision health initiatives, such as the NIH All of Us Research Program, use more traditional consenting approaches and are limited to English and Spanish. In this regard, the expansion of the UCON process to several clinics across UCLA Health demonstrates the scalability of the UCON process as a recruitment engine that can power a large precision health program.

One of the goals of our precision health efforts is to ensure the inclusion of diverse populations and improve the accuracy of genetic prediction for all patients, regardless of ancestry. The inclusion of approximately 38.1% (15,304/40,144) of non-European patients in our biobank was likely achieved because we are located within one of the most diverse counties in the country. We note however that approximating the total diversity of Los Angeles County is a more daunting task that will require further, more significant outreach efforts. Although underrepresented populations are thought to have a lower willingness to participate in biobank research [28,29], community-based participatory research strategies have been shown to be effective [30-32]. Studies have shown that variations in the willingness to consent are mediated by different levels of trust in the health care and medical research system [33-35]. Patients are unsure about their rights over their biobank data [8] and have concerns about secondary research use [8,9]. Educating patients on the importance of genetic diversity for precision health approaches and creating toolkits to explain why their participation in large-scale programs is necessary will be important to the field.

This study also has its limitations. First, the UCON video was deemed to be at the ninth-grade reading level instead of the targeted seventh-grade reading level due to the use of many scientific terms and monosyllabic words. However, its success may reflect the demographics of the West Los Angeles population, which tends to be more educated and affluent. Despite this, we were successful in recruiting a diverse population for our expansion across UCLA Health. Future work will include working with community partners at our affiliated community hospitals to adapt the UCON process to communities with lower health and linguistic literacy. Our data are also slightly skewed toward older patients, as they make up a large proportion of patients in our procedure units (ie, those in ambulatory, laboratory medicine, and perioperative settings). Although we identified some sociodemographic and health characteristics that predicted the willingness to opt into the ATLAS program, our multivariate models, while predictive, did not explain all of the variance. As such, it is likely that there are considerable unmeasured factors that influence an individual patient’s decision process. The differences in consent rates across different clinical settings may suggest that patients are more willing to participate in biobank research in clinics, where there are higher rates of touch interactions between health care providers and patients.

Another potential limitation is that there was no measure for religiosity (how deeply religious an individual may be), which, in large national samples, has been shown to drive the willingness to participate in biobank research [36,37]. Additionally, our data only generalize to adults and do not generalize to pediatric patients. These populations often require specifically tailored consent and assent processes. Previously reported data show that patients’ willingness to consent differs from their willingness to allow their child to participate in research [37]. However, adolescents have a high capacity for consent—similar to normal adults—and consider themselves capable of making voluntary choices [38]. Future work has been planned with pediatric patients within UCLA Health to shed light on this issue. Lastly, the consenting process has not been tested across multiple institutions but rather represents a single institutional study conducted at UCLA, which resides in the large metropolitan area of Los Angeles where approximately 79% of adults aged >25 years have a high school diploma [23]. Discussions are underway to expand the consenting process to other University of California sites where using a standard consent process is important for collaboration and data sharing (eg, when federal and state requirements change or when conducting international studies in which a high level of consent is required) [29,39-41].

In conclusion, the use of the UCON process is a scalable and highly efficient approach for population-based consenting and the recruitment of patients for precision health research. This study shows that the UCON process can be deployed to any number of devices and implemented at multiple medical locations, making it suitable for large-scale efforts with modest incremental costs. Implementation strategies using this approach need to balance obtaining a large sample of consenting participants with ensuring a representative sample. Moreover, since this consenting approach is largely self-administered, combining our consent process with community outreach and education may be essential to reaching underserved populations and those that may have strong health beliefs about participation in research activities. We believe that our consent video and process offer an approach that allows for the more robust inclusion of institutions that do not have the financial resources for using employees to obtain in-person consent. Given the current reality that many such institutions serve patients who are chronically ill, are of lower socioeconomic status, and are from underrepresented populations, our consent video and process offer the possibility for these groups to become better represented in precision medicine research.