Background: Social media have many applications in health professions education. The current literature focuses on how faculty members use social media to supplement their teaching; less is known about how the students themselves use social media to support their educational activities. In this study, this digital artifact collection qualitatively explored what educational content nursing students shared with their social media accounts. Methods: A total of 24 nursing students' Facebook, Twitter, and Instagram accounts were followed over 5 months. A modified directed content analysis was conducted weekly and at the end of the data collection period, using two cycles of inductive and deductive coding. Results: This study demonstrated that nursing students used social media to combat isolation, to consolidate course content, to share resources, and to better anticipate the transition to practice as a new nurse. Conclusions: Faculty members can capitalize on social media platforms to help nursing students explore nursing roles and identities while learning about and enacting professional online behaviours.
Background: Social media have many applications in health professions education. The current literature focuses on how faculty members use social media to supplement their teaching; less is known about how the students themselves use social media to support their educational activities. In this study, this digital artifact collection qualitatively explored what educational content nursing students shared with their social media accounts. Methods: A total of 24 nursing students' Facebook, Twitter, and Instagram accounts were followed over 5 months. A modified directed content analysis was conducted weekly and at the end of the data collection period, using two cycles of inductive and deductive coding. Results: This study demonstrated that nursing students used social media to combat isolation, to consolidate course content, to share resources, and to better anticipate the transition to practice as a new nurse. Conclusions: Faculty members can capitalize on social media platforms to help nursing students explore nursing roles and identities while learning about and enacting professional online behaviours.
Entities:
Keywords:
Nurse education; qualitative approaches; social media; students; technology
Health care professionals, students, and educators use social media in a variety of ways
and for different purposes within health professions education (HPE). In a survey of medical
educators, El Bialy and Jalali
(2015) found that educators use social media to post opinions, share videos, chat,
engage in medical education activities, take surveys, and play games. Other health
profession educators select social media as a teaching tool because it aligns with program
requirements. For instance, Tan et al.
(2010) indicated that physiotherapy programs must provide evidence of reflective
practice in their curriculum to meet professional standards; blogging provides a platform to
achieve this educational requirement. Gagnon (2015) found that students use social media to communicate with classmates
and instructors about academic work and share information related to courses and
assignments.Students also indicated that they use social media to network with health professionals and
potential employers and to access articles and websites to use in clinical practice (Giordano & Giordano, 2011).
Health care professionals reported using social media to share information, debate health
care policy and practice issues, engage with the public, and for continuing education (Choo et al., 2015; Ventola, 2014). According to Choo et al. (2015), Twitter may also
have psychological benefits for health care providers, allowing them to share discouraging
experiences or professional challenges and gain feedback or validation from their peers.
Finally, Batt (2016) found that
88% (n = 219) of their health care professional survey respondents felt that self-directed
activities like reading a blog, watching a webinar, or listening to a podcast constituted
professional development activities.Moreover, according to El Bialy and
Jalali (2015) a major advantage of social media use in medical education is the
creation of community. For example, hashtags like #ILookLikeASurgeon—which were created to
address issues of sex stereotypes in surgery—have the power to unite individuals within and
across specialty boundaries (Ovaere et
al., 2018). Hills et al.
(2016) extended this idea by introducing social media-based Communities of Practice
(CoPs) in occupational therapy. The creation of virtual CoPs has become more prevalent with
the advent of Twitter (Choo et al.,
2015; Hills et al.,
2016). Not only does the literature show that social media engage students and
health professionals, but it also highlights the empowering nature of a connection to a
worldwide online CoP (Choo et al.,
2015; El Bialy & Jalali,
2015; Maloney et al.,
2014; Tan et al.,
2010). These CoPs help advance HPE by sharing links to learning resources and
disseminating clinical pearls to trainees (Choo et al., 2015). For example, during the
coronavirus-2019 (COVID-19) pandemic’s pivot to remote instruction, social media platforms
offered spaces for faculty members to share and receive resources to facilitate the
transition (Gottlieb et al.,
2020; Prager et al.,
2021).Much of the focus of the nursing education literature at the undergraduate level is on the
use of social media for teaching online professionalism to students (Barnable et al., 2018; Englund et al., 2012; Green et al., 2014; Marnocha & Pilliow, 2015). As with HPE
generally, the literature on social media in nursing education commonly reported blogging
for the purposes of reflection (Arbour
et al., 2015; Chu et al.,
2012; Garrity et al.,
2014; Reed, 2012; Thomas et al., 2012). Social media
was also used for virtual labs and simulations during the COVID-19 pandemic (Lebo & Brown, 2020). Another
focus in the nursing literature is on using social media for exam preparation. Two studies
indicated the benefits of using Facebook to practice exam questions collaboratively, like
the National Council Licensure Examination (NCLEX) (Morales, 2017; Tower et al., 2014). Finally, Merriam and Hobba-Glose (2020) found that
integrating social media platforms into online nursing courses increased students’ sense of
emotional commitment and teaching presence.In the Canadian nursing context, the Canadian Association of Schools of Nurses (CASN)
identified core expectations for nursing programs, which relate to six domains: (a)
knowledge; (b) research methodologies, critical inquiry, and evidence; (c) nursing practice;
(d) communication and collaboration; (e) professionalism; and (f) leadership. Learners are
encouraged and assisted to develop a broad knowledge base and to critically reflect on,
integrate, and apply various forms of knowledge in diverse health care settings; Canadian
baccalaureate nursing programs aim to prepare students for emerging information technologies
and new approaches to patient safety, quality, and issues of global citizenship (CASN, 2016). According to CASN (2015), Canadian nursing
students are expected to demonstrate several key competencies, including an appreciation for
the importance of inquiry to the nursing profession; employ critical thinking skills to use
relevant information and communication technologies to support evidence-informed nursing
care; the ability to ensure client confidentiality and privacy, including in the context of
social media; and the ability to advocate for change to address issues of social justice,
health equity, and other disparities affecting population health. Social media could present
an opportunity for nursing students to explore these competencies in their formal and
informal learning.Across the literature, many students and faculty members within HPE already use social
media in various ways, including for personal and academic purposes (Gagnon et al., 2016; Giordano & Giordano, 2011; Laliberté et al., 2015). Much of the current
literature quantitatively focused on which types of social media are used, by whom, and how
often. Studies focused on, for example, the use of social media at conferences or its use
for professional networking or engaging with the public. Very few studies explored what
content nursing students share with social media for their formal learning (i.e., related to
courses and assignments) and informal learning (i.e., related to extracurricular activities
or personal learning goals), if they share anything at all. To address this gap, this study
used a digital artifact collection to explore the question of what content students in a
school of nursing post to social media related to formal and informal learning.
Methods and procedures
Research design and data collection
The present study represents a 5-month-long digital artifact collection that explored how
nursing students at one Canadian school of nursing used social media in their learning.
The term digital artifacts, in this context, referred to the content that
nursing student participants posted to their social media accounts including but not
limited to videos, pictures, memes, text, news articles, academic articles, and personal
comments and reflections. The term post refers to the original content
nursing students added to a social media platform. The term share refers
to the students circulating pre-existing posts on a social media platform (e.g.,
retweeting, sharing a Facebook post). Nursing students could have also added their own
unique posts to shared social media content. For instance, they may have chosen to post
their perspective or comments on a news article they shared.We requested permission to follow nursing students on social media using accounts
designed specifically for this project. Participants provided their social media handles
for us to follow and their acceptance of our request signified their consent to
participate in this study. A total of 24 nursing students from the school of nursing
permitted us to follow their social media accounts. We observed participants’ social media
accounts for a 5-month period, from March to August 2019. As a mechanism to prevent any
Hawthorne effect (i.e., participants changing their posting behaviour since they were
aware they were being observed), we chose to observe participants over an extended period
with the goal of capturing consistent posting behaviour over this 5-month period. We did
not interact with any participant posts on social media to maintain our position as
observers.We recorded notes on a social media data extraction form at the end of every week during
this 5-month period. These notes focused on the nature and content of the social media
postings shared by participants, specifically the learning elements, images, text, sounds,
music, gestures, and use of space in the posting (Machin, 2007). We did not collect any identifiable
information (e.g., names, names of institutions, photos, videos) and did not include any
posts or comments shared by participants’ friends or followers who had not consented to
participate in this study.
Data analysis
An ongoing modified directed content analysis of the data extraction form occurred at the
end of every week of the digital artifact collection period (Hsieh & Shannon, 2005). An initial round of
coding occurred at the end of each month, using a combination of deductive coding with a
codebook and inductive coding to identify new codes. The literature review, research
questions, and CASN’s National Nursing Education Framework (2015) informed our codebook. A process of monthly
analytic memoing detailed subcategories that arose in the participants’ social media posts
and noted our reflections on any surprising findings to enhance our researcher reflexivity
(Yin, 2014). MAXQDA (v.18.2)
facilitated a modified directed content analysis on the entire data set at the end of the
5-month data collection period, using two cycles of inductive and deductive coding. We
engaged in peer-debriefing throughout the data analysis process to ensure trustworthiness
of our analysis and interpretations (Guba, 1981; Lincoln &
Guba, 1985).
Ethical considerations
We met with a member of our institutional Research Ethics Board (REB) in March 2018 to
clarify what was required ethically for the digital artifact collection. The REB
determined that any public social media posts (e.g., a public Twitter account) did not
require us to obtain consent from participants before collecting data. However, any social
media posts we accessed from private or personal social media accounts required us to send
participants a Participant Information Letter (PIL) and required them to provide informed
consent to participate in the study. The REB also determined that beyond sending
participants a PIL, we would send them a request for our research social media accounts to
‘friend’ or follow their personal social media accounts. Participants’ acceptance of our
request to ‘friend’ or follow them constituted informed consent to participate in the
digital artifact collection. Participants had the opportunity to terminate their
participation in the study at any point by notifying us through email or by ‘unfriending’
or unfollowing our research accounts.This digital artifact collection received formal institutional ethical approval
(S-08-18-921) and approval from the study site (101916) in August 2018.
Results
Of the 24 nursing students who participated in the digital artifact collection, 15 provided
Facebook information, five provided Twitter handles, and 19 provided Instagram handles.
Facebook received the largest proportion of posts related to learning in nursing by students
while Twitter and Instagram received fewer. The number of posts per platform varied by
month. Table 1 provides an
overview of the number of posts that nursing students made related to learning in nursing by
platform by month during the 5-month data collection period.
Table 1.
Social Media Posts Related to Learning by Platform by Month (n = 24).
Social Media Posts by Platform by Month
Facebook
Instagram
Twitter
Total
March
19
5
2
26
April
55
10
3
68
May
48
5
6
59
June
51
5
6
62
July
42
4
4
50
August
31
4
8
43
Total
246
33
29
308
Social Media Posts Related to Learning by Platform by Month (n = 24).The participants posted content related to learning in nursing to social media at differing
frequencies. Table 2 depicts
the frequencies with which participants posted content related to learning in nursing
education online. Note that seven participants consented to participate in the digital
artifact collection but did not post any public-facing content related to learning in
nursing to their personal social media pages during the 5-month data collection period.
Table 2.
Frequency of Posts Related to Learning in Nursing Education by Participant
(n = 24).
Number of Posts
Frequency
178
1
43
1
26
1
14
1
9
1
8
1
7
1
5
1
4
1
3
3
1
5
0
7
Frequency of Posts Related to Learning in Nursing Education by Participant
(n = 24).Since all participants consented to participate in the digital artifact collection and we
followed their social media accounts for the duration of the 5-month data collection period,
we did not exclude any participants despite the fact that seven of them did not share
content related to learning in nursing. That participants chose not to share nursing-related
content on their personal social media accounts is a finding in itself. These seven
participants did share personal posts, which were not included in the study, to their social
media accounts during the data collection period.The nursing students who participated in this study posted diverse content to their
Facebook, Twitter, and Instagram accounts, including 78 articles, 54 memes, 56 original
posts, and 120 posts from peers or organizations that related to formal or informal learning
in nursing and touched on several of the essential components for baccalaureate nursing
education identified by CASN
(2015). This content related to four overarching categories, which included
advocacy; nursing identity, socialization, and culture; formal and informal learning in
nursing; and sharing educational tools, jobs, and resources.
Advocacy
Several nursing students posted contemporary political and public health-related advocacy
content. The advocacy topics varied by month and often aligned with major topics and
issues that were occurring in the news. As such, many of the posts contained links to news
articles as stand-alone posts but often also included the students’ commentary on the
issues. A major subcategory that spanned the entire 5-month data collection period
pertained to advocacy surrounding vaccinations. Students shared news articles about
measles outbreaks and bans on unvaccinated people entering certain countries or districts.
Other students shared posts that illustrated the historical development of vaccines.
Another source of advocacy content related to nursing culture and working conditions. Many
of these posts occurred in April and May, when Republican Senator Maureen Walsh from Walla
Walla made the statement that nurses should not be allowed to work 12-h shifts—instead of
the 8 h shifts they were currently working—because then they would “just spend more time
complaining of being tired and playing cards.” Several students posted original posts or
shared memes related to this topic and reiterating the fact that nurses do not play cards.
Other articles that students shared related to nurses who face violence in the workplace,
rallies in Quebec to end forced overtime, and not having enough time or staff to properly
care for patients, especially in long-term care settings.The nursing students also posted about mental health and addictions frequently. Several
students shared Facebook posts that indicated the signs and symptoms of a drug overdose
and encouraged their friends/followers to carry Narcan kits. Other students shared news
articles from local newspapers of youth who had died by overdose. One participant added:A number of posts related to the opioid crisis, including several news
articles that described the impacts of the opioid crisis on both health policy and health
delivery.I cannot stress this enough. If your kids even smoke pot, be sure they have Narcan
kits nearby. Fentanyl is being found in marijuana, molly, fake oxy, knock off percs,
cocaine, and pot edibles. While it may be safe as prescribed by doctors,
concentrations cannot be controlled outside legit manufacturers and it kills people by
interrupting the body’s natural signals to keep breathing. People do not go into
distress, they appear calm, mellow, and high. Would you know the difference between a
high and imminent death? Please talk to your kids. Again. And again. Nagging doesn’t
kill people. (Participant 08)
Nursing identity, socialization, and culture
This second category of postings related to the topic of nursing identity, socialization,
and culture. As with the category of advocacy, the nursing identity posts varied by month,
depending on what events appeared in the news media during that time period.
Interestingly, a number of students identified themselves as nurses or nursing students in
their social media biographies. A total of 11 students shared their nursing student/nurse
status in their Instagram bios, five students included this information in their Facebook
profiles, and two students shared their nursing student/nurse status in their Twitter
bios.A prominent subcategory related to how nurses were perceived on social media. Some
students posted memes and videos that highlighted common perceptions or stereotypes of
nursing personalities. Several participants shared posts from others that highlighted
tender moments between nurses and their patients. One student shared a post from a page
called ‘I Love Nursing’ that described how “nursing is the strange world where you check
out entirely from your own life to dive head first, knee deep into the drama, struggles,
challenges, achievements, successes, and deepest darkest truths of complete strangers 12 h
at a time. Then back to your regular life.” Students also posted content that depicted
what life was like for nurses both inside and outside of their professional
responsibilities.One student shared a post that had originally been posted to Facebook by someone else.
The post describes aspects of nursing that are often unseen by patients and families, like
how nurses often have to deal with trauma and resuscitation and then move along to the
next patient without any down time. The post urges patients to be mindful of the things
they do not see in their health care encounters. Similarly, a student retweeted a tweet
that reads “One of the many take away points while furthering my education: Nursing is
hard. It is, however, harder than it needs to be for reasons beyond a nurse’s control…
which sucks.” The student added, “Just talked about this today at work. So much of what we
encounter daily we have zero control over. Which equals burnout, higher sick calls &
staff turnover, and poorer patient outcomes. Everyone needs to change this because
everyone benefits” (Participant 08).Finally, other posts related to challenging patient encounters or tension between nurses
and patients. One student shared a meme that featured Leonardo DiCaprio holding up a
martini glass at a party. The meme read “I know you’re lying, continue.” The student added
the hashtags ‘my day’ and ‘nurse life’. Another meme related to tension between patients
and nurses read “the patient who googles all of their signs and symptoms before getting to
the hospital.” The meme featured Homer Simpson lying on his back on a couch smoking a
cigar. It read “everyone is stupid except for me.” The participant added, “and THEN we
ask: why are you here?” Another similar meme featured a man appearing to lecture a brick
wall. The meme reads, “how educating a non-compliant patient looks like.”
Formal and informal learning in nursing
Numerous students shared artifacts related to their specific nursing courses or their
semesters more generally. The 5-month digital artifact collection covered the end of the
Winter 2019 semester, the start and end of the Spring 2019 and Summer 2019 semesters (if
applicable), and the start of the Fall 2019 semester. As a result, participants shared
images of themselves celebrating the end of courses in the Spring. Others shared memes
related to the amount of work they had to do in a short space of time. Students shared
posts relating to their clinical placements. Participant 06 shared an Instagram story of
them taking a mirror selfie. They are wearing black scrubs and smiling at the camera. The
caption on the photo read, “happy to be in scrubs for the day.” It also included a cartoon
heart image with ECG (electrocardiogram) tracings over top. The same student posted an
image of nine people standing in grey t-shirts and black pants in front of a large map
displaying the coordinates of the location of their clinical placements. They are all
wearing hospital ID cards. The student posted the caption, “Thanks for a great semester
team” along with a celebration emoji. Participant 14 similarly shared a picture of a group
of seven people wearing black scrubs, white running shoes, stethoscopes, and ID badges.
Three people are on their knees and four are standing behind them. The student added the
caption, “Still laughing about all the times we cleaned BMs (Bowel Movements) off the
floor,” followed by a smiling emoji.Students shared artifacts that related to their exams or studying to their social media
accounts. Participant 24 posted a picture that contains a small purple flower placed on
top of a textbook page. The page is about the pathology and physiology of diabetes. The
student added, “little guy brought me a flower while I’m studying” and included a red
heart emoji. Several students posted memes that demonstrated how they perceive nursing
exams. One meme read “Nursing school exams be like: The correct answer is POTASSIUM, not
POTASSIUM. Some people put the second S before the first, which is not the most correct.”
Another student shared a meme that read “How nursing exams be: The 75 yo male patient is
suffering from COPD. His pulsox is 0%, his HR is 0, and his RR is 0. What would you, as
the nurse, implement? (A) The patient is dead; (B) The patient is not living; (C) The
patient is not alive; (D) The patient is deceased.”Several participants shared content regarding their graduations, NCLEX experiences, and
transition to practice. Four participants shared pictures of themselves wearing graduation
gowns and posing by prominent institutional scenery. They captioned their posts with the
sentiments of how happy they were to be finished their nursing education. Students also
thanked their classmates for helping and supporting them throughout their programs.
Participant 04 posted a picture of themselves in a graduation gown standing with two older
women. The student posted, “Proud to announce I passed my NCLEX yesterday and will be
joining these amazing women by becoming an RN.” Participant 03 tweeted about their success
in obtaining their first nursing position in a celebratory tweet. The same student
subsequently tweeted about some of their transition-related experiences and anxieties,
saying “wow, being a new nurse is great! I love having anxiety after every shift cuz I’m
afraid I did something wrong or forgot something (upside down smile emoji). Time to hit up
my counsellor yo.”Students shared content related to their extracurricular and informal learning
activities. Two students shared several posts related to the Nursing Games, which appears
to be a simulation and skills competition for nursing students. Participant 20 posted that
“Nursing Games 2019 was a success! So proud of our team for placing 1st in
simulation and assessments, finishing 2nd overall, and winning a compassionate
care award!” The same student shared a summer learning opportunity that they were taking
part in. The post was originally posted by the host health care organization. It read “Say
hello to the future of nursing! These third year BScN students have been hired as
[organization name] summer care providers and are celebrating nursing week with us today.
Looking forward to seeing what this group gets up to over the next few months.” Other
students shared artifacts demonstrating how they practised or performed their clinical
skills. Participant 13 shared an Instagram story featuring an image of an orange with an
open syringe. There is also a closed syringe in its packaging in the picture. The student
captioned the picture “This orange will suffer so my patients don’t.” Another student
posted about how they did cardiopulmonary resuscitation that day and another shared how
they are proficient at starting intravenous lines. Finally, Participant 09 shared an award
that they won during Nurses Week. The student posted a picture of flowers and a
certificate that read ‘2019 Nurse of the Year’, recognizing the participant. The student
described how “nursing is the hardest job I have ever done but I cannot imagine doing
anything else. I am so grateful for this recognition and I wouldn’t be where I am today if
it weren’t for my amazing mentors.”Finally, numerous students shared content that related to the hidden curriculum of
nursing education. Participant 19 shared a post originally posted to Facebook by a page
called ‘I Love Nursing.’ The post read, “I don’t know who needs to hear this but a higher
degree does not automatically make you a better nurse.” The student added:Another student shared a meme that featured a looped video of Mr. Bean
wearing a surgical mask and gloves and giving a thumbs up sign to the camera. The meme
read “Problems in your personal life? Choose a medical career: No personal life, no
problems!” Lastly, the same participant shared a tweet to Facebook that had originally
been shared by a page called ‘IV League Tutoring for Nursing Students.’ It read “putting
mental health before my education is a good idea until it affects my education which
affects my mental health which affects my education.”I’m proud to be an RPN and my choice to obtain my degree is not to be a ‘better’
nurse. No book in the world can teach you how to be a compassionate, empathetic,
caring person or how to devote your life to the care of others. Education does not
equal quality. We’re all nurses and we all deserve respect and need to work together
as a team.
Sharing educational tools, jobs, and resources
In this final category, participants posted content related to public health education
topics as well as more specific nursing education tools and resources. A couple of
participants also posted job opportunities to their social media pages.Numerous participants shared posts relaying health information for their friends and
followers on social media. Several students posted about changes in regulations for
prescription medications in Ontario. One student shared an article related to changes in
birth control availability and prescription processes; another student shared a Public
Service Announcement (PSA) about testing for Sexually Transmitted Diseases (STDs). The STD
PSA was written like an advertisement, trying to get the public to buy in to testing. Two
participants posted health education posts about dementia and palliative care. The idea of
both of these artifacts was to educate the public about how to handle family with dementia
and what exactly palliative care is (myths vs. reality). For instance, one post featured
what to do if living with someone with dementia. Strategies included not arguing with the
person, diverting and distracting, reassuring the person, reminiscing with them, and
encouraging them. Five posts provided educational content on what behaviours to expect
from friends or children with mental illnesses, including anxiety and depression. Four
posts were shared by the same participant (Participant 06) and focused on strategies for
helping to calm a friend experiencing anxiety and what to have in a mental health crisis
kit. Two participants shared the same post to Facebook about the value of seeking
therapy.Participants also shared content that advised their friends and followers what
emergencies were appropriate for Emergency Department visits as compared to urgent care
visits. For instance, one post provided a picture of a billboard in South Texas that
advertised circumstances like “stepped on a bee—urgent care” on one side of the billboard
and “stepped on a beehive—emergency care” on the other side. One participant provided a
PSA with an explanation of what to expect from a hospital visit following a sexual
assault. It outlined the timelines a patient might need to know in terms of starting
medications to prevent STDs and pregnancy as well as deciding whether or not to report to
the police. Lastly, two participants posted content relating to how to identify
health-related pseudoscience.Finally, the nursing student participants shared artifacts related to nursing tools, job
opportunities, and other resources. One student shared three different nursing brain sheet
templates to their Facebook page. One post describes nursing brain sheets as “report
sheets, security blankets, flow charts, to-do lists, and everything in between.” The
student encouraged their peers to post their brain sheet templates as well. One
participant shared clinical pearls that they learned in the hospital, stating “nurse
friends—learned something new today: called a Myxoma. Loose tumour within the heart causes
a ‘plop’ sound on auscultation. Here’s the deets with video and link for audio”
(Participant 08). Several participants shared details of continuing education
opportunities like violence de-escalation workshops, disaster and emergency management,
and wound management. Finally, participants shared job postings or career fair
advertisements for nursing positions. Participant 19 shared an opportunity for a home care
placement with a family that they had experience working with as a Registered Practical
Nurse. Another participant posted numerous career fair opportunities for nurses alongside
job postings for nursing position in long-term care and community health settings.
Discussion
Social media can facilitate both formal and informal learning, support student engagement,
and promote student interactions beyond the scheduled class time (Gagnon, 2015; Snodgrass, 2011). This engagement was evident in the
participants’ use of social media as they shared content, commented on peers’ posts, and
discussed aspects of their nursing education online. Moreover, the nursing students in this
study frequently used social media for advocacy purposes, which is an essential component
under CASN’s ‘leadership’ competency for baccalaureate nursing education. The literature
supports the use of social media as a mechanism to learn advocacy and other intrinsic skills
like collaboration and the nursing students in this study appeared to use social media to
exercise their role as advocates amongst their friends and family members. Moreover, some
students directly linked their advocacy-related posts to concepts they had learned in class
or in clinical placements. This behaviour aligns with the literature on social media use in
learning. For instance, Cole et al.
(2017) found that students who participated in case-based learning (CBL) on social
media demonstrated increased engagement when they began linking their learning and issues
raised in the cases to wider health issues and contemporary affairs. Gagnon (2015) found that students agreed that using
Twitter in their learning helped enhance collaborative relationships, increased their
engagement with course content, and contributed to the quality of the course. Kind et al. (2014) argued that when
used well, social media could increase engagement in learning by health professionals and
enhance the public good. The advocacy and health education content shared by the
participants to their own social media suggests that they are engaged with wider health and
social issues and are able to draw connections between current events and classroom
experiences.The participants in the present study also shared content that explored their nursing
identity and nursing roles. Some of this content was meme-based and reflected the
expectations and realities of nursing practice while other content included professional
development opportunities or news articles that explored key issues in nursing culture and
work environments. In this way, social media appeared to play a role in shaping or informing
nursing students’ emerging understanding of the nursing profession and their role(s) as a
nurse. This finding is one that we did not find reflected in existing nursing education
literature, which mainly focused on social media use in formal nursing education and by
nursing faculty members. Some of the content shared by participants to their social media
accounts featured memes depicting questionable clinician–patient interactions, such as the
meme alluding to the perceived difficulties in educating so-called non-compliant patients.
Marnocha and Pilliow (2015)
indicated that risks to professionalism can include verbal or visual violations of patient
confidentiality, unprofessional online content related to substance use and sexuality, and
demeaning content about patients, peers, clinical sites, organizations, or instructors.
Seemingly unprofessional content was the exception rather than the norm in this study, at
least on participants’ personal social media pages; participants posted far more content
related to advocacy or health education purposes as well as artifacts from their own formal
and informal learning in nursing. While the extant literature on social media use in nursing
education does focus on using social media to teach professionalism to nursing students, an
interesting follow up study would be to explore how nursing students’ professional
identities are shaped by the content they engage with in online nursing spaces, like through
social media (i.e., the hidden curriculum of social media use).This study found that nursing students share a range of content related to learning in
nursing to their social media pages. While a few student posts could be perceived as
unprofessional, the majority of content shared was related to advocacy, relaying health
education, sharing artifacts from students’ own formal and informal nursing education, and
exploring the identity and role of a nurse. Much of the existing literature on social media
use in HPE focused on the platforms that students use for educational purposes or the
content that faculty members share on social media for teaching purposes. Our initial
literature review did not identify any articles that disseminated what educational content
nursing students share with social media. A subsequent search of the literature following
our study revealed analyses of content shared within medical education by practicing
physicians or by educators for teaching purposes (Diller & Yarris, 2018; Nikolian et al., 2018; Riddell et al., 2019). Accordingly, the present
study fills a gap in the literature by exploring the specific content that nursing students
shared to their social media pages for learning purposes.
Study strengths and limitations
This study consisted of a digital artifact collection wherein we followed nursing
students’ personal Twitter, Facebook, and Instagram accounts over a period of 5 months to
see what content they shared related to learning in nursing. Our methodological approach
is fairly novel, especially in HPE research. We have not identified any studies that have
conducted a similar digital artifact collection, where the study focused on following the
same participants over an extended period of time to see what content they shared with
their private social media accounts. Every published study that we encountered in the
literature that explored what content students posted to social media was restricted to
hashtag analytics over a shorter period, like during a conference or a course assignment
(Junco et al., 2013; Sherbino, 2015; Sinclair et al., 2015). We also
conducted a multimodal analysis and qualitative content analysis, which requires a high
degree of researcher reflexivity. Since HPE—and health sciences more broadly—favor the
hierarchy of evidence as a measure of research rigor and quality, other approaches like
multimodal analysis as part of a larger study design are arguably less common (Evans, 2003; Mantzoukas, 2008).A key limitation of this study was that we were unable to see what content the
participants shared by Direct Message or in private social media groups. This limitation
left the impression that seven participants did not share any content related to learning
to social media during the study period. While the School of Nursing does not currently
have their social media policy publicly available on their website, it is possible that
students have been taught about or warned against using social media related to their
nursing education and practice by their professors, thereby influencing what and how they
post. Further, our presence as followers on the participants’ social media accounts may
have influenced participants’ posting behaviour over the study period. Despite designing
our study to mitigate any potential Hawthorne effect, the fact that participants may have
changed their posting behaviour because they knew they were being observed remains a
potential limitation to this study. Despite the aforementioned limitations, the findings
of this study add valuable insights to the literature on what content nursing students
share for the purposes of learning.
Conclusion
Social media use in nursing education encourages students to make connections between
content they encounter on their personal time and content they have seen in their nursing
courses. It also has the potential to bridge several gaps in nursing education. Social media
can allow students to discuss their clinical experiences with their peers— while being
mindful of maintaining appropriate privacy and confidentiality—especially if they are
feeling isolated or need support. Social media also allows nursing students to consolidate
content from their classes, share resources ahead of their clinical rotations, and better
anticipate the transition to practice as a new nurse. In many ways, the nursing students in
this study already appear to be using them for these purposes. Importantly, social media
provides a voice for nursing students to explore their professional identity and roles as
nurse and advocate.
Authors: Mary Kate Garrity; Krista Jones; Kathryn J VanderZwan; Arlene Burla de la Rocha; Iris Epstein Journal: J Nurs Educ Date: 2014-06-20 Impact factor: 1.726