| Literature DB >> 33827833 |
Andreas Xyrichis1, Simon Fletcher2, Julia Philippou3, Sally Brearley3, Marius Terblanche4, Anne Marie Rafferty3.
Abstract
OBJECTIVE: To identify, appraise and synthesise evidence of interventions designed to promote family member involvement in adult critical care units; and to develop a working typology of interventions for use by health professionals and family members.Entities:
Keywords: adult intensive & critical care; health policy; quality in health care
Mesh:
Year: 2021 PMID: 33827833 PMCID: PMC8031009 DOI: 10.1136/bmjopen-2020-042556
Source DB: PubMed Journal: BMJ Open ISSN: 2044-6055 Impact factor: 2.692
Figure 1Flow diagram.
Included studies
| Author | Year | Country and setting | Design | Sample size | Research approach | Intervention |
| Allen | 2017 | USA—surgical ICU | Non-randomised, before and after study | Patients: n=847 | Quantitative | Engaging family members on rounds |
| Almoosa | 2009 | USA—medical ICU | Prospective, two-centre observational study | Patients: n=85 | Quantitative | Cariopulmonary Resuscitation (CPR) discussions |
| Choi and Bosch | 2013 | USA—neuro ICU and trauma ICU | Comparative observational study | Patients: n=81 | Quantitative | Patient and family-centred unit design |
| Cray | 1989 | USA—medical ICU | Post hoc evaluation study | Patients: n=76 | Quantitative | Family intervention programme |
| Dalal | 2015 | USA—medical ICU (oncology unit) | Post hoc evaluation study | Patients: n=26 | Quantitative | Patient-centred toolkit |
| Davidson | 2010 | USA—mixed ICU | Feasibility study | Patients: n=30 | Quantitative | Family support programme, based on facilitated sensemaking |
| Dykes | 2017 | USA—medical ICU | Non-randomised, before and after study | Patients: n=58 | Quantitative | Patient engagement communication and technology (PROSPECT) |
| Ernecoff et al | 2016 | USA—medical ICU | Qualitative interview study | Family members: n=30 | Qualitative | Tablet-based support tool |
| Garrouste-Orgeas | 2016 | France—surgical ICU | Randomised-controlled trial with nested qualitative study | Patients: n=100 | Mixed-methods | Proactive participation of a nurse in family conferences |
| Hollman Frisman | 2018 | Sweden—ICU | Qualitative interview study | Patients: n=8 | Qualitative | Health-promoting conversations |
| Huang | 2018 | USA—neuroscience ICU | Prospective, single-centred observational study | Family members: n=263 | Quantitative | Primary care physician involvement in decision-making in the ICU |
| Huffines | 2013 | USA—surgical ICU | Non-randomised, before and after study | Family members: n=48 | Quantitative | Family supportive care algorithm |
| Marshall | 2016 | Australia—general ICU | Feasibility study | Family members: n=51 | Qualitative | Multifaceted family-centred nutrition intervention |
| Jacobowski | 2010 | USA—medical ICU | Non-randomised, before and after study | Family members: n=111 | Quantitative | Family rounds |
| Prichard and Newcomb | 2015 | USA—trauma ICU | Quasi-experimental pilot study | Family members: n=30 | Quantitative | Hand massage |
| Randall-Curtis | 2016 | USA—general ICU | Randomised-controlled trial | Patients: n=168 | Quantitative | Communication facilitator |
| Rippin | 2015 | USA—neuroscience ICU | Comparative observational study | Family members: n=54 | Qualitative | Family-centred unit design |
| Shaw | 2014 | USA—general ICU | Non-randomised, before and after study | Patients: n=121 | Quantitative | Multidisciplinary team training to enhance family communication in the ICU |
| Weber | 2018 | USA—neuroscience ICU | Non-randomised, before and after implementation study | Family members: n=141 | Quantitative | Family rounds |
| White | 2018 | USA—two neuro ICU, two mixed ICU, one medical ICU | Multicentre, stepped-wedge, cluster-randomised | Patients: n=1420 | Quantitative | Multicomponent family-support intervention |
CPR, Cardiopulmonary resuscitation; ICU, intensive care unit; PROSPECT, Promoting Respect and Ongoing Safety through Patient Engagement Communication and Technology.
Intervention characteristics
| Author | Activity type | Intervention | Purpose | Procedure | Participants | Beneficiary | Outcomes |
| Allen | Rounds based | Family member involvement in rounds | Engaging and integrating ICU patients’ family members and surrogates on daily rounds | On admission to the ICU, a family member was invited to participate on daily rounds with the critical care team | Family members, nurses, physicians | Family members, nurses, physicians | Significantly increased family member knowledge Strengthened relationship between family members and doctors Nurses reported greater work enjoyment Improved communication Reduction in workload Increased support for patient and family-centred care Increased physician satisfaction post intervention |
| Almoosa | Discussion based | Cardiopulmonary Resuscitation (CPR) discussions | The implementation of structured, informed CPR specific conversations with family members and surrogates from relevant physicians | Physician initiated CPR conversation about: chest compressions, electrical cardioversion, mechanical ventilation | Physicians, residents, fellows or family | Family members | Satisfaction with CPR discussions was higher after the intervention |
| Choi and Bosch 2013 | Unit design | Patient and family-centred unit design | Unit redesign undertaken to enable physical space to more broadly facilitate family interaction with patient, and family interaction with staff | The intervention unit included larger spaces and more comfortable accommodations for visitors | Family members | Family members and patients | Increased family interactions with patient Increased family interactions with staff |
| Cray | Multicomponent | Family intervention programme | Multicomponent intervention to enhance family involvement in, and understanding of, their loved one’s condition in ICU | Intervention components included: family conference, telephone conversation, visit by nurse, follow-up visit to the intermediary care unit | Family members, | Family members | Strong agreement that the intervention helped family members to understand their loved one’s illness and benefit other families High satisfaction with intervention components |
| Dalal | Web based/ electronic | Patient-centred toolkit (PCTK) | The PCTK was a suite of web-based patient-facing and provider-facing tools designed to facilitate collaborative decision-making by providing access to tailored educational content and facilitating patient-provider communication | The PCTK was accessible by patients, caregivers and providers from any web-enabled device connected to the hospital’s secure intranet | Patients and caregivers | Patients and family members | The majority of patients and caregivers surveyed were satisfied or extremely satisfied with the intervention |
| Davidson | Multicomponent | Family-support programme, based on facilitated sensemaking | A systems-based patient-centred care and engagement programme | The intervention consisted of two main components: personalised instruction and provision of family visiting kits | Family members, | Family members | High rate of instrument reliability A breakdown of the top 10 needs of family members A ranking of interventions’ helpfulness Identification of any additional needs |
| Dykes | Web based/ electronic | Promoting respect and ongoing safety through patient engagement communication and technology (PROSPECT) | A systems-based patient-centred care and engagement programme designed to enhance patient and care partner experience in the ICU | 60-min training session to facilitate patient-centred care in healthcare professionals. | Nurses and patients | Nurses and patients | Relative reduction in the rate of adverse effects Improvements in patient satisfaction Improvements in care partner satisfaction |
| Ernecoff | Web based/ electronic | Tablet-based and video-driven communication and decision support tool | A tool was conceptualised to: (1) prepare the family for conversations with clinicians, (2) give clinicians tailored information about the family and patient in advance of the family meeting, (3) promote a personalised relationship between clinician and family, and (4) provide general decision support to surrogates | The sections of the tool for surrogates were: (1) orienting surrogates to the ICU, (2) explaining principles of surrogate decision-making, (3) providing a question prompt list and opportunity to write down questions, (4) a values clarification exercise, (5) education about treatment pathways (eg, life-prolonging treatment, comfort-focused treatment and a time-limited trial of ICU care), (6) eliciting surrogates prognostic information, and (7) providing psychosocial resources | Family members (surrogates) | Family members | Enhancing and supplementing communication between surrogates and the clinical team Leveraging surrogates’ downtime before and between clinician-family meetings Helping surrogates to consider the patient’s values and treatment options Allowing for repetition and review of information |
| Garrouste-Orgeas | Discussion based | Proactive participation of a nurse in family conferences | Integration of nursing staff in family conferences focused around: naming emotions, expressing understanding, showing respect, articulating support for the patient and exploring the family’s emotional state | All family members who wished to attend were escorted to the room. Briefly, an open question was asked first to encourage the family members to express themselves. A substantial proportion of the time was devoted to listening to the family, and the professionals used simple words to enhance comprehension. At the end of the conference, the family was allowed enough time to ask all the questions they had | Physicians, nurses, family members | Family members | Family members reported that the conferences allowed them to receive and assimilate information Be listened to regarding both their positive and negative feelings Receive compassion and respect |
| Hollman Frisman | Discussion based | (Nurse led) Health-promoting conversations with families | The aim of the conversations was to create a context for change related to the families’ problems and resources | Discussion of the aim of the conversation series and the families’ and nurses’ expectations about the conversations and each other’s roles. The three conversation sessions focused on topics that the families considered important, and the dialogue and questioning intended to identify resources within and outside the family. At the end of each conversation, the nurse offered a short reflection on how the family members had experienced the session. A closing letter was sent to the family 2–3 weeks after the last conversation to summarise further possibilities for reflection | Nurses and family members | Family members | Health-promoting conversations led to increasing emotional openness Enhanced consciousness regarding illness Greater family member satisfaction A valuable sense of confirmation General promotion of family well-being |
| Huang | Discussion based | Primary care physician (PCP) involvement in decision-making in the ICU | The study evaluated survey results which measured family member satisfaction with general ICU care and shared decision-making between primary care physicians and family members | Examined involvement of the patient’s primary care physician and shared decision-making | Primary care physicians | Family members | A higher proportion reporting PCP involvement felt completely satisfied with their inclusion in the ICU decision-making process |
| Huffines | Web based/ electronic | Family supportive care algorithm | The goal of the interventions in the 24-hour bundle was to inform families about the importance of their participation in decision-making and to inform them of the resources available to help them participate in decision-making | Within 24 hours of admission, a member of the intensivist team met with the family. Also within the first 24 hours after a patient’s SICU admission, the patient’s family was encouraged to watch an on-demand 10 min video. | Bedside nurses | Family members | Mixed to positive outcomes when measuring family satisfaction Staff teamwork Participation in decision-making Frequency of support |
| Marshall | Multicomponent | Multifaceted, family-centred nutrition intervention | To assist families in discussing nutritional goals with health professionals | Consisted of: | Dieticians, | Families and patients | Perceptions around how nutrition education can be improved The diversity of experience relating to the provision of in-hospital nutrition therapy Continuity of existing family member involvement approaches The importance of families as advocates |
| Jacobowski | Rounds based | Family rounds | To enhance communication between medical and nursing staff and the families of ICU patients | The attending physician provided a summary for the family using understandable, lay language and the family was offered an opportunity to ask questions of the team | Physicians, nurses, family members | Physicians, nurses, family members | Communication regarding condition improved significantly as did decision-making support There was a decline in the number of family members who thought that they had sufficient time to address their questions and concerns |
| Prichard and Newcomb 2015 | Physical | Hand massage | To provide physical relief to patients in the ICU through hand massage | Participants were taught to administer hand massage in compliance with the M technique, a registered method of simple, structured touch that has been used on critically ill patients with positive effects. For this study, the technique was used on hands. Participants applied the intervention twice daily for 5 min per session for 3 consecutive days | Family members, patients | Family members, patients | Anxiety was greatly reduced in the treatment group |
| Randall-Curtis | Discussion based | Communication-facilitator | To understand the family’s concerns, needs and communication characteristics | Consisted of facilitated: interviews, meetings, communication and emotional support; as well as facilitator participation in family conferences and 24-hour follow-up | Nurse or social worker trained to improve communication between the ICU team and the family by acting as a communication facilitator or navigator | Family members | Adjusted depression scores were lowered alongside ICU costs |
| Rippin | Unit design | Family-centred unit (FCU) design | Unit designed to prioritise and engage the family in the ICU context | The FCU physically integrated family into the fabric of the unit. Nurses worked between centralised nursing stations and decentralised alcoves just outside patient rooms for improved monitoring and safety. Rooms were larger (245 sq ft) with more space around the bedside | Nurses and family members | Family members | Reduction in problematic bedside copresence (or overcrowding) A continuity of preintervention distribution patterns in which nurse and family remained clustered in their respective ‘domains’ Nurse perspectives which acknowledged the unpredictability and complexity of the ICU and the subsequent mixed results which this newly implemented unit design encouraged |
| Shaw | Discussion based | Multidisciplinary team (MDT) training to enhance family communication in the ICU | The training material was selected to improve communication. The training was also designed to foster team building and improve collaborative relationships among clinicians from multiple disciplines | Training included how to conduct and participate in patient/family conferences, addressing goals of care and giving critical information in the intensive care setting so that all caregivers might speak to patients and their families with a common voice. The training was designed to address known drivers of family satisfaction, as well as to address each of the 21 items being measured in the staff confidence survey | ICU team members | MDT team members and family members | Staff confidence and family satisfaction were shown to significantly improve |
| Weber | Rounds based | Family rounds | To improve family satisfaction in ICU experience by integrating them into rounds processes | After each session, the nursing leader recorded (1) whether family rounds occurred (2), how many families participated, and (3) how many patients the ICU team had rounded on that morning | Nursing staff | Family members | Family reported improved satisfaction with decision-making, frequency of communication, receiving emotional support and with coordination of care Percentage improvements in satisfaction scores were not large enough to reach statistical significance |
| White | Multicomponent | Multicomponent family-support intervention | Collaborative intervention between nursing staff and family members designed to support caregivers in the ICU | Nurses received advanced communication training. | Nursing staff, | Family members and nursing staff | Significant improvements were noted with family satisfaction regarding: the quality of communication with clinicians, and perceptions of patient centeredness The intervention led to an average reduction in the length of stay in the ICU of 3 days |
CPR, Cardiopulmonary resuscitation; ICU, intensive care unit; PCP, Primary care physician.
Communication outcome measures
| Study | Jacobowski | Weber | Shaw | White | Allen |
| Intervention | Family rounds | Family rounds | Team training | Multifamily support | Family on rounds |
| FS ICU 24—frequency of nurse communication | % highest score | % top scores | Mean score | ||
| FS ICU 24—frequency of doctor communication | % highest score | % top scores | Mean score | ||
| FS ICU 24—honesty of information | Mean score | ||||
| Quality of communication (QOC) | Mean score | ||||
| Communication improvement | Pre: n=49 (100%) |
FS ICU, family satisfaction intensive care unit; MD, mean difference; RR, relative risk.
Decision-making outcome measures
| Study | Huang | Shaw | Weber | Jacobowski | Huffines | Almoosa |
| Intervention | Primary physician involvement | Team training | Family rounds | Family rounds | Support care algorithm | Cardiopulmonary resusciation (CPR) discussions |
| Mean (SD) | Mean score | Mean score (SD) | ||||
| % completely satisfied | % highest score | |||||
| % completely satisfied | ||||||
| % highest score | ||||||
| % scoring excellent | ||||||
| Days mean (SD) |
FS ICU, family satisfaction intensive care unit; MD, mean difference; RR, relative risk.
Satisfaction outcome measures
| Study | Huang | Shaw | Dykes | Weber | Huffines |
| Intervention | Primary physician involvement | Staff teamwork training | Web-based engagement | Family rounds | Supportive care algorithm |
| FS ICU 24—global score | Mean (SD) | Mean score | Mean score | Mean score (SD) | |
| HCAHPS | % top score 9–10 | ||||
| Support given | % top scores | % scoring excellent | |||
| Study | |||||
| Intervention | |||||
| Patient Perception of Patient Centeredness (PPPC) | Mean score | ||||
| Satisfaction with intervention | % Satisfied | % Satisfied | |||
| Time to ask questions | % highest score | ||||
FS ICU, family satisfaction intensive care unit; HCAHPS, Hospital Consumer Assessment of Healthcare Providers and Systems; MD, mean difference; PPPC, Patient Perception of Patient Centeredness; RR, relative risk.
Anxiety outcome measures
| Study | Garrouste | Prichard and Newcomb 2015 | White | Randall-Curtis |
| Intervention | Interprofessional | Hand massage | Multifamily support | Communication facilitator |
| HADS—anxiety | 90 days, median (IQR) | Mean change in score | ||
| HADS—global score | Mean score | |||
| GAD 7—anxiety | Mean score 3 months |
GAD-7, Generalised Anxiety Disorder Assessment; HADS, Hospital Anxiety and Depression Score; IP, interprofessional; MD, mean difference; RR, relative risk.
Depression outcome measures
| Study | Garrouste | Prichard and Newcomb 2015 | Curtis |
| Intervention | Interprofessional | Hand massage | Communication facilitator |
| HADS—depression | At 90 days, median (IQR) | Mean change in score | |
| PHQ-9 depression | Mean score 3 months |
HADS, Hospital Anxiety and Depression Score; IP, interprofessional; MD, mean difference; PHQ-9, Patient Health Questionnaire; RR, relative risk.
Trauma outcome measures
| Study | Garrouste | Curtis | White |
| Intervention | Interprofessional family conference | Communication facilitator | Multicomponent family support |
| PDEQ | Median (IQR) | ||
| IES-R | At 90 days, median (IQR) | ||
| IES—PTSD (0–88) | Mean score | ||
| PCL—PTSD | Mean score 3 months |
IES, Impact of Event Scale; MD, mean difference; PCL, Post-Traumatic Stress Disorder Checklist; PDEQ, Peritraumatic Dissociative Experience Questionnaire; PTSD, Post-Traumatic Stress Disorder.
Patient outcome measures
| Study | Almoosa | White | Dykes |
| Intervention | Cardiopulmonary | Multifamily support | Patient engagement |
| Death | Control: 8% (3/39) | Control: 28.5% (249/873) | |
| Length of stay | Mean days | Mean (median) (range) | |
| Adverse events | Pre: 59/1000 patient days |
RR, relative risk.
Figure 2Typology of family involvement interventions.
Quality assessment—quantitative studies
| Study id | Aim of evaluation | Research design | Sample size | Power calculation | Number of groups | Method of allocation | Allocation concealment | Blinding | Loss to follow-up | Data collection method | Significance measures | Data analysis method | Reported biases or confounders | Relevance | Ethics | Strength of design | Strength of numbers | Quality of information | Quality of study | Overall weighting |
| Allen 2017 | + | – | + | – | – | – | – | – | – | – | + | + | + | + | + | ? | ? | ? | ? | Low |
| Almoosa 2009 | + | + | + | + | + | – | – | – | + | + | + | + | + | + | + | ? | ? | ? | ? | Moderate |
| Choi 2013 | + | – | + | – | + | – | – | – | – | – | + | + | + | + | – | ? | ? | ? | ? | Low |
| Cray 1989 | + | – | ? | ? | ? | ? | ? | ? | ? | ? | + | + | – | + | ? | – | + | ? | – | Low |
| Dalal 2016 | – | – | + | – | – | – | – | – | – | – | + | + | + | + | + | ? | ? | ? | ? | Very low |
| Davidson 2010 | + | + | + | – | + | – | – | – | + | + | + | + | + | + | + | ? | ? | ? | ? | Moderate |
| Dykes 2017 | + | – | + | + | – | – | – | – | – | + | + | + | + | + | + | ? | ? | ? | ? | Low |
| Garrouste-Orgeas 2016 | + | + | + | + | + | + | + | – | + | + | + | + | + | + | + | + | + | + | + | Very high |
| Huang 2018 | + | + | + | + | + | – | – | – | – | + | + | + | + | + | + | – | + | + | + | Moderate |
| Huffines 2013 | + | + | + | – | + | – | – | – | + | + | + | + | + | + | ? | ? | ? | ? | ? | Moderate |
| Jacobowski 2010 | + | ? | + | ? | + | ? | ? | ? | ? | + | + | + | + | + | + | ? | + | ? | ? | Moderate |
| Marshall 2016 | + | + | + | – | ? | – | – | – | – | + | + | + | + | + | + | + | + | ? | + | Moderate |
| Prichard 2015 | + | ? | + | ? | + | – | ? | ? | + | + | + | + | + | + | + | ? | + | + | ? | High |
| Randall-Curtis 2016 | + | + | + | + | + | + | + | ? | – | + | + | + | + | + | + | + | + | + | + | Very high |
| Shaw 2014 | + | ? | + | + | + | ? | ? | ? | – | + | + | + | + | + | + | ? | + | + | ? | High |
| Weber 2018 | + | + | + | + | + | ? | ? | ? | ? | + | + | + | + | + | + | ? | ? | ? | ? | High |
| White 2018 | + | + | + | + | + | + | + | ? | + | + | + | + | + | + | + | + | + | + | + | Very high |
+, low concern; –, high concern; ?, unclear. Quality assessment tool elaborated in Xyrichis et al.13
Quality assessment—qualitative studies
| Study id | Aim of evaluation | Sampling | Data collection | Data analysis | Research relations | Findings | Transferability | Relevance and usefulness | Ethics | Quality of information | Quality of study | Overall weighting |
| Ernecoff | + | + | + | + | – | + | + | + | + | + | + | High |
| Frisman | + | + | + | + | – | + | + | + | + | + | + | High |
| Garrouste-Orgeas | + | + | + | + | – | + | + | + | + | + | + | High |
| Marshall | + | + | + | + | – | + | ? | + | + | ? | ? | Moderate |
| Rippin | + | ? | + | + | ? | + | + | + | – | ? | ? | Low |
*+, low concern; –, high concern; ?, unclear. Quality assessment tool elaborated in Xyrichis et al.13