| Literature DB >> 32477003 |
Lindsay Shade1, Kelly Reeves1, Jennifer Rees2, Lori Hendrickson3, Jacqueline Halladay4, Rowena J Dolor5, Paul Bray6, Hazel Tapp1.
Abstract
BACKGROUND: Practice facilitation is a method of introducing and sustaining organizational change. It involves the use of skilled healthcare professionals called practice facilitators (PFs) to help address the challenges associated with implementing evidence-based guidelines and complex interventions into practice. PFs provide a framework for translating research into practice by building relationships, improving communication, fostering change, and sharing resources. Nurses are well positioned to serve as PFs for the implementation of complex interventions, however, there is little evidence currently available to describe nurses in this role. Additionally, the best strategies to implement complex interventions into practices are still not fully understood. Combining practice facilitation with the train-the-trainer model has the potential to spread knowledge and skills. Shared decision making (SDM), which involves patients and providers jointly engaging in decisions around treatment options, has been shown to improve outcomes for patients with asthma. The goal of this manuscript is to describe and evaluate the practice facilitation process from the ADAPT-NC Study which successfully utilized research nurses to implement a complex asthma SDM toolkit intervention into primary care practices.Entities:
Keywords: Asthma; Dissemination; Implementation; Intervention; Nurse; Practice facilitation; Shared decision making
Year: 2020 PMID: 32477003 PMCID: PMC7236364 DOI: 10.1186/s12912-020-00414-0
Source DB: PubMed Journal: BMC Nurs ISSN: 1472-6955
Fig. 1Selected Components of Asthma Shared Decision Making Toolkit. The images depicted in Fig. 1 are our own
Fig. 2Geographic Distribution of Facilitator-Led Practices Recruited by Practice-Based Research Network across North Carolina. The map depicted in Fig. 2 is our own
Facilitator-Led Practices Baseline Data
| PBRN | Site # | Practice Setting | # Providers | # Patients | # Asthma Patients | % Pediatric Asthma Patients |
|---|---|---|---|---|---|---|
| MAPPR | 1 | Healthcare System | 2 | 690 | 78 (11.3) | 55.1 |
| 2 | Healthcare System | 6 | 4,326 | 401 (9.3) | 100.0 | |
| 3 | Healthcare System | 9 | 2,909 | 244 (8.4) | 100.0 | |
| NCnet | 4 | Private Practice | 6 | 1,590 | 120 (7.5) | 65.8 |
| 5 | Private Practice | 34 | 2,950 | 375 (12.7) | 100.0 | |
| 6 | Private Practice | 7 | 2,130 | 205 (9.6) | 97.1 | |
| PCRC | 7 | Private Practice | 9 | 2,529 | 352 (13.9) | 99.7 |
| 8 | Healthcare System | 8 | 1,384 | 156 (11.3) | 77.6 | |
| E-CARE | 9 | Healthcare System | 6 | 1,028 | 122 (11.9) | 51.6 |
| 10 | Healthcare System | 3 | 2,121 | 290 (13.7) | 100.0 | |
PBRN Practice-based research network, MAPPR Mecklenburg Area Partnership for Primary Care Research, NCnet North Carolina Network, PCRC Primary Care Research Consortium, E-CARE Eastern Carolina Association for Research and Education
Fig. 3Facilitator-Led Dissemination Model of Practice Facilitation
Fig. 4Facilitator-Led Intervention 12-Week Rollout Schedule
Practice Facilitation Highlights and Obstacles
| PBRN | Site # | Highlights | Obstacles |
|---|---|---|---|
| MAPPR | 1 | Introduced the concept of SDM; provided basic asthma education to staff | Unable to adopt SDM due to competing priorities |
| 2 | Transitioned from group shared medical appointments to individualized SDM; evolved to become a self-sufficient team | Resistant to change at first | |
| 3 | Eagerly engaged early on; willing to commit to team approach for SDM care | Provider, staff, and administrative turnover | |
| NCnet | 4 | Completed everything asked and more; developed video to promote SDM for patients | Not all providers participated; long distance for PF to travel to practice |
| 5 | All providers at 5 locations within group practice engaged; tech-savvy, modified SDM tools for their website | All 5 locations wanted to receive the intervention simultaneously; PF unable to visit all locations | |
| 6 | Provided basic asthma education to staff | Long distance for PF to travel to practice; provider and staff turnover | |
| PCRC | 7 | PF process built relationships for future research opportunities; staff excited to take on new roles | Difficult to find suitable meeting time for providers and staff together; provider champion had competing priorities for time |
| 8 | Enthusiastic team interested in new roles; staff growth; became more comfortable with SDM | Difficult to reach staff by phone and email; long distance for PF to travel to practice | |
| E-CARE | 9 | Introduced different length visits to accommodate more SDM opportunities | Provider motivation; health coaching was a new concept at the practice; few referrals initially |
| 10 | Developed reminder system to engage providers | Provider and staff turnover |
PBRN Practice-based research network, MAPPR Mecklenburg Area Partnership for Primary Care Research, NCnet North Carolina Network, PCRC Primary Care Research Consortium, E-CARE Eastern Carolina Association for Research and Education, SDM Shared decision making
Practice Facilitator Process Improvement Survey Results: Response Averages from Initial and Follow-Up Surveys
| Positive Attributes | Contributing ideas and opinions | 3.2 (0.8) | 4.0 (0.0) |
| Acknowledging | 3.4 (0.9) | 4.0 (0.0) | |
| Agreeing | 3.6 (0.9) | 3.7 (0.6) | |
| Negotiating | 3.2 (1.1) | 3.7 (0.6) | |
| People speaking up for themselves and their opinions | 3.3 (0.5) | 3.0 (1.0) | |
| Summarizing | 3.8 (0.8) | 4.0 (1.0) | |
| Negative Attributes | Disagreeing | 2.2 (0.4) | 1.7 (0.6) |
| Interrupting | 3.4 (0.5) | 3.0 (0.0) | |
| Questioning | 3.2 (0.8) | 2.3 (0.6) | |
| Speaking for another person | 2.6 (0.9) | 1.7 (0.6) | |
| Decisions made are being put into action | 3.6 (0.9) | 4.0 (1.0) | |
| Everyone’s ideas were valued | 3.4 (0.9) | 4.0 (1.0) | |
| I got enough information to understand the big picture | 3.8 (0.8) | 4.0 (1.0) | |
| I was motivated to put forth my best efforts | 3.8 (0.8) | 4.0 (1.0) | |
| I was respected | 3.4 (1.5) | 4.3 (0.6) | |
| I was told when I did a good job | 3.6 (1.1) | 4.3 (1.2) | |
| Our decisions stayed on track | 3.6 (0.9) | 4.0 (0.0) | |
| People functioned as a team | 3.5 (0.9) | 4.0 (0.0) | |
| People were cooperative and considerate | 3.4 (0.9) | 4.0 (0.0) | |
| People were direct and honest with each other | 3.4 (0.9) | 4.0 (0.0) | |
| People were good listeners | 3.0 (0.7) | 3.7 (0.6) | |
| The meeting tapped the creative potential of all people present | 2.8 (0.8) | 3.7 (0.6) | |
| Time was well spent | 2.8 (0.8) | 3.7 (0.6) | |
Answer choices: (1) to a very little extent; (2) to a little extent; (3) to some extent; (4) to a great extent; (5) to a very great extent
All 5 PFs completed the initial survey and 3 of the 5 PFs completed the follow-up survey
SD Standard Deviation