Literature DB >> 32292193

An Applied Improvisational Pharmacy Communication Workshop Implemented During Orientation for First-Year Pharmacy Students.

Erin E Donovan1,2,3, Laura E Brown3, Sharon K Rush2, Mackenzie R Greenwell1, Billy Table1, Yaguang Zhu1, Kyle D Kearns1.   

Abstract

Objective. To deliver a brief, applied workshop in improvisational communication skills during the new student orientation for first-year Doctor of Pharmacy students and to assess students' perceptions about the experience. Methods. Communication instructors developed a two-hour communication "boot camp" based on established principles of clear, responsive, flexible communication. They taught core skills through interactive applied improvisational exercises and facilitated debriefings. A questionnaire was administered following the workshop that asked students to rate the quality of the session and comment on its strengths and weaknesses. Results. Of the 124 students who participated in the workshop, 95 (77%) completed evaluations at the end. Their feedback was generally favorable: 90% of participants indicated that the boot camp improved their communication skills and 92% agreed that the activities were realistic and relevant to real-life scenarios. The students reported that they valued the chance to connect with classmates, learn how to adapt to different audiences, and explore how communication skills would be useful in professional settings. Conclusion. This interactive program delivered valuable content in a short period of time. Student feedback suggested that they valued the expertise of communication instructors and the playful, active method of learning. The creation of the workshop was labor-intensive because of the formative research that guided it.
© 2020 American Association of Colleges of Pharmacy.

Entities:  

Keywords:  applied improv; communication skills; health communication; new student orientation; rapport building

Mesh:

Year:  2020        PMID: 32292193      PMCID: PMC7055415          DOI: 10.5688/ajpe7250

Source DB:  PubMed          Journal:  Am J Pharm Educ        ISSN: 0002-9459            Impact factor:   2.047


  20 in total

1.  Center for the Advancement of Pharmacy Education 2013 educational outcomes.

Authors:  Melissa S Medina; Cecilia M Plaza; Cindy D Stowe; Evan T Robinson; Gary DeLander; Diane E Beck; Russell B Melchert; Robert B Supernaw; Victoria F Roche; Brenda L Gleason; Mark N Strong; Amanda Bain; Gerald E Meyer; Betty J Dong; Jeffrey Rochon; Patty Johnston
Journal:  Am J Pharm Educ       Date:  2013-10-14       Impact factor: 2.047

2.  Teaching communication skills specific to paediatrics in 40 minutes.

Authors:  Caroline Brown; Jonathan Hurst; Helena Davies
Journal:  Med Educ       Date:  2008-05       Impact factor: 6.251

3.  Improving medical student communication skills through improvisational theatre.

Authors:  Ari Hoffman; Brynn Utley; Dan Ciccarone
Journal:  Med Educ       Date:  2008-05       Impact factor: 6.251

4.  Developing pharmacy student communication skills through role-playing and active learning.

Authors:  Julie Ann Luiz Adrian; Paula Zeszotarski; Carolyn Ma
Journal:  Am J Pharm Educ       Date:  2015-04-25       Impact factor: 2.047

5.  "How dare you question what I use to treat this patient?": Student pharmacists' reflections on the challenges of communicating recommendations to physicians in interdisciplinary health care settings.

Authors:  Paul Denvir; Jeffrey Brewer
Journal:  Health Commun       Date:  2014-06-27

6.  Teaching Medical Students to Communicate With Empathy and Clarity Using Improvisation.

Authors:  Evonne Kaplan-Liss; Valeri Lantz-Gefroh; Elizabeth Bass; Deirdre Killebrew; Nicholas M Ponzio; Christine Savi; Christine O'Connell
Journal:  Acad Med       Date:  2018-03       Impact factor: 6.893

7.  Pharmacist participation on physician rounds and adverse drug events in the intensive care unit.

Authors:  L L Leape; D J Cullen; M D Clapp; E Burdick; H J Demonaco; J I Erickson; D W Bates
Journal:  JAMA       Date:  1999-07-21       Impact factor: 56.272

8.  Teaching communication skills to medical students, a challenge in the curriculum?

Authors:  Myriam Deveugele; Anselme Derese; Stéphanie De Maesschalck; Sara Willems; Mieke Van Driel; Jan De Maeseneer
Journal:  Patient Educ Couns       Date:  2005-09

9.  Nordic Pharmacy Students' Opinions of their Patient Communication Skills Training.

Authors:  Karin Svensberg; Sofia Kälvemark Sporrong; Angela Lupattelli; Erika Olsson; Andy Wallman; Ingunn Björnsdottir
Journal:  Am J Pharm Educ       Date:  2018-03       Impact factor: 2.047

10.  Satisfying the patient, but failing the test.

Authors:  Barry Egener; Kathy Cole-Kelly
Journal:  Acad Med       Date:  2004-06       Impact factor: 6.893

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