| Literature DB >> 30311002 |
Akanksha Thakkar1, Stephanie Fuentes-Rojas2, Eunice Karanja1, Ebun Ebunlomo1, Allison Millette2, Christine H Lee2, Y Serena Shen-Lin3, Gary Monteiro1, Thomas MacGillivray1, C Huie Lin4.
Abstract
PURPOSE OF THE REVIEW: The purpose of this review is to illustrate specific challenges and opportunities in the building of an adult congenital heart disease (ACHD) program and to highlight critical components and important allies. RECENTEntities:
Keywords: ACHD; Adult congenital cardiac anesthesia; Adult congenital cardiac surgery; Adult congenital interventional cardiology; Business models; Transition medicine
Mesh:
Year: 2018 PMID: 30311002 PMCID: PMC6267382 DOI: 10.1007/s11886-018-1080-x
Source DB: PubMed Journal: Curr Cardiol Rep ISSN: 1523-3782 Impact factor: 2.931
Fig. 1Levels of ACHD complexity care and resources requirements. Increasing complexity requires increased resources. If resources are not available for a certain level of complexity, patient safety may compel referral to a more established ACHD center
Example of elements of an ACHD program business model based on Osterwalder and Pigneur [39•]
| Key partners | Key activities | Value proposition | Customer relationships | Customer segments |
| Hospitals | Clinical ACHD care | Comprehensive ACHD care | Clinical services | Patients/families |
| Cost structure | Key resources | Channels | Revenue streams | |
| Clinical personnel | ACHD coordinator | Outpatient clinics | Clinical revenue/wRVU |
Both conventional and unconventional elements have been included in this non-exhaustive list
ACHD referring physician business development sample plan
| Action items | Follow-up actions | |
|---|---|---|
| Initial meeting with potential referring physician | Education re: value proposition of ACHD program, indications for referral | Commitment to “Just Say Yes” to all referrals and consultations |
| Follow-up meeting | Re-emphasize value proposition with any relevant additions | Identify any ACHD program issues with receiving and accommodating referrals |
| Clinical follow-up | Immediate call/text to referring physician upon evaluation of patient | Timely transmission of consultation and/or operative report |