Steven Baker1, Jeni Warburton2, Jenny Waycott3, Frances Batchelor4, Thuong Hoang1,5, Briony Dow4, Elizabeth Ozanne6, Frank Vetere1. 1. Microsoft Research Centre for Social Natural User Interfaces, School of Computing and Information Systems, University of Melbourne, Melbourne, Victoria, Australia. 2. John Richards Initiative, College of Science, Health and Engineering, La Trobe University, Wodonga, Victoria, Australia. 3. School of Computing and Information Systems, University of Melbourne, Melbourne, Victoria, Australia. 4. National Ageing Research Institute, Melbourne, Victoria, Australia. 5. School of Information Technology, Deakin University, Melbourne, Victoria, Australia. 6. Department of Social Work, School of Health Sciences, Faculty of Medicine, University of Melbourne, Melbourne, Victoria, Australia.
Abstract
OBJECTIVES: There are growing concerns that social isolation presents risks to older people's health and well-being. Thus, the objective of the review was to explore how technology is currently being utilised to combat social isolation and increase social participation, hence improving social outcomes for older people. METHODS: A systematic review of the literature was conducted across the social science and human-computer interaction databases. RESULTS: A total of 36 papers met the inclusion criteria and were analysed using a four-step process. Findings were threefold, suggesting that: (i) technologies principally utilised social network services and touch-screen technologies; (ii) social outcomes are often ill-defined or not defined at all; and (iii) methodologies used to evaluate interventions were often limited and small-scale. CONCLUSION: Results suggest a need for studies that examine new and innovative forms of technology, evaluated with rigorous methodologies, and drawing on clear definitions about how these technologies address social isolation/participation.
OBJECTIVES: There are growing concerns that social isolation presents risks to older people's health and well-being. Thus, the objective of the review was to explore how technology is currently being utilised to combat social isolation and increase social participation, hence improving social outcomes for older people. METHODS: A systematic review of the literature was conducted across the social science and human-computer interaction databases. RESULTS: A total of 36 papers met the inclusion criteria and were analysed using a four-step process. Findings were threefold, suggesting that: (i) technologies principally utilised social network services and touch-screen technologies; (ii) social outcomes are often ill-defined or not defined at all; and (iii) methodologies used to evaluate interventions were often limited and small-scale. CONCLUSION: Results suggest a need for studies that examine new and innovative forms of technology, evaluated with rigorous methodologies, and drawing on clear definitions about how these technologies address social isolation/participation.
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