Literature DB >> 29074695

The future role of receptionists in primary care.

Ian Litchfield1, Nicola Gale2, Michael Burrows1, Sheila Greenfield1.   

Abstract

Mesh：

Year:  2017        PMID： 29074695      PMCID： PMC5647911          DOI： 10.3399/bjgp17X693401

Source DB:  PubMed          Journal:  Br J Gen Pract        ISSN： 0960-1643            Impact factor:   5.386


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  11 in total

1.  Reassuring patients about normal test results.

Authors:  Donald B Penzien; Jeanetta C Rains
Journal:  BMJ       Date:  2007-02-17

2.  'Race' matters: racialization and egalitarian discourses involving Aboriginal people in the Canadian health care context.

Authors:  Sannie Y Tang; Annette J Browne
Journal:  Ethn Health       Date:  2008-04       Impact factor: 2.772

3.  Healthcare assistants in general practice: a qualitative study of their experiences.

Authors:  Laura Vail; Sara Bosley; Mila Petrova; Jeremy Dale
Journal:  Prim Health Care Res Dev       Date:  2011-01       Impact factor: 1.458

4.  The place of receptionists in access to primary care: Challenges in the space between community and consultation.

Authors:  Pat M Neuwelt; Robin A Kearns; Annette J Browne
Journal:  Soc Sci Med       Date:  2014-10-05       Impact factor: 4.634

5.  Managing same day appointments--a qualitative study in Australian general practice.

Authors:  Belinda Garth; Meredith Temple-Smith; Malcolm Clark; Cathy Hutton; Elizabeth Deveny; Ruby Biezen; Marie Pirotta
Journal:  Aust Fam Physician       Date:  2013-04

6.  Slaying the dragon myth: an ethnographic study of receptionists in UK general practice.

Authors:  Jonathan Hammond; Katja Gravenhorst; Emma Funnell; Susan Beatty; Derek Hibbert; Jonathan Lamb; Heather Burroughs; Marija Kovandžić; Mark Gabbay; Christopher Dowrick; Linda Gask; Waquas Waheed; Carolyn A Chew-Graham
Journal:  Br J Gen Pract       Date:  2013-03       Impact factor: 5.386

7.  Receptionist input to quality and safety in repeat prescribing in UK general practice: ethnographic case study.

Authors:  Deborah Swinglehurst; Trisha Greenhalgh; Jill Russell; Michelle Myall
Journal:  BMJ       Date:  2011-11-03

8.  Receptionist rECognition and rEferral of Patients with Stroke (RECEPTS): unannounced simulated patient telephone call study in primary care.

Authors:  Ruth M Mellor; James P Sheppard; Elizabeth Bates; George Bouliotis; Janet Jones; Satinder Singh; John Skelton; Connie Wiskin; Richard J McManus
Journal:  Br J Gen Pract       Date:  2015-07       Impact factor: 5.386

9.  Access to primary care and the route of emergency admission to hospital: retrospective analysis of national hospital administrative data.

Authors:  Thomas E Cowling; Matthew Harris; Hilary Watt; Michael Soljak; Emma Richards; Elinor Gunning; Alex Bottle; James Macinko; Azeem Majeed
Journal:  BMJ Qual Saf       Date:  2015-08-25       Impact factor: 7.035

10.  Test result communication in primary care: a survey of current practice.

Authors:  Ian Litchfield; Louise Bentham; Richard Lilford; Richard J McManus; Ann Hill; Sheila Greenfield
Journal:  BMJ Qual Saf       Date:  2015-08-04       Impact factor: 7.035
View more
  6 in total

1.  The future role of receptionists in primary care.

Authors:  Richard Albardiaz
Journal:  Br J Gen Pract       Date:  2018-01       Impact factor: 5.386

2.  'Reception' teams.

Authors:  Avril Danczak
Journal:  Br J Gen Pract       Date:  2018-01       Impact factor: 5.386

3.  Clinic Factors Associated With Mailed Fecal Immunochemical Test (FIT) Completion: The Difference-Making Role of Support Staff.

Authors:  Melinda M Davis; Jennifer L Schneider; Amanda F Petrik; Edward J Miech; Brittany Younger; Anne L Escaron; Jennifer S Rivelli; Jamie H Thompson; Denis Nyongesa; Gloria D Coronado
Journal:  Ann Fam Med       Date:  2022 Mar-Apr       Impact factor: 5.166

4.  Receptionists' role in new approaches to consultations in primary care: a focused ethnographic study.

Authors:  Heather Dawn Brant; Helen Atherton; Annemieke Bikker; Tania Porqueddu; Chris Salisbury; Brian McKinstry; John Campbell; Andy Gibson; Sue Ziebland
Journal:  Br J Gen Pract       Date:  2018-06-04       Impact factor: 5.386

5.  General practice in UK newspapers: an empirical analysis of over 400 articles.

Authors:  Eleanor Barry; Trish Greenhalgh
Journal:  Br J Gen Pract       Date:  2019-01-14       Impact factor: 5.386

6.  The Unrecognized Role of VA Call Center and Primary Care Clerical Staff in Assisting Patients with Obtaining Needed Care.

Authors:  Michael McGowan; Melissa Medich; Danielle Rose; Susan Stockdale
Journal:  J Gen Intern Med       Date:  2021-06-09       Impact factor: 5.128
  6 in total

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