Literature DB >> 26868034

Changes in Consumer Demand Following Public Reporting of Summary Quality Ratings: An Evaluation in Nursing Homes.

Rachel M Werner1,2,3, R Tamara Konetzka4, Daniel Polsky1,3.   

Abstract

OBJECTIVE: Limited consumer use of health care report cards may be due to the large amount of information presented in report cards, which can be difficult to understand. These limitations may be overcome with summary measures. Our objective was to evaluate consumer response to summary measures in the setting of nursing homes. DATA SOURCES/STUDY
SETTING: 2005-2010 nursing home Minimum Data Set and Online Survey, Certification and Reporting (OSCAR) datasets. STUDY
DESIGN: In December 2008, Medicare converted its nursing home report card to summary or star ratings. We test whether there was a change in consumer demand for nursing homes related to the nursing home's star rating after the information was released. PRINCIPAL
FINDINGS: The star rating system was associated with a significant change in consumer demand for low- and high-scoring facilities. After the star-based rating system was released, 1-star facilities typically lost 8 percent of their market share and 5-star facilities gained over 6 percent of their market share.
CONCLUSIONS: The nursing home star rating system significantly affected consumer demand for high- and low-rated nursing homes. These results support the use of summary measures in report cards. © Health Research and Educational Trust.

Entities:  

Keywords:  Quality of care; nursing home; public reporting; quality measures

Mesh：

Year:  2016        PMID： 26868034      PMCID： PMC4874944          DOI： 10.1111/1475-6773.12459

Source DB:  PubMed          Journal:  Health Serv Res        ISSN： 0017-9124            Impact factor:   3.734


  21 in total

1.  The public release of performance data: what do we expect to gain? A review of the evidence.

Authors:  M N Marshall; P G Shekelle; S Leatherman; R H Brook
Journal:  JAMA       Date:  2000-04-12       Impact factor: 56.272

2.  Do employees use report cards to assess health care provider systems?

Authors:  J Schultz; K Thiede Call; R Feldman; J Christianson
Journal:  Health Serv Res       Date:  2001-07       Impact factor: 3.402

3.  The effect of report cards on consumer choice in the health insurance market.

Authors:  Gerard J Wedig; Ming Tai-Seale
Journal:  J Health Econ       Date:  2002-11       Impact factor: 3.883

Review 4.  Specialization and diversification in the nursing home industry.

Authors:  J Banaszak-Holl; J S Zinn; D Brannon; N G Castle; V Mor
Journal:  Health Care Manag       Date:  1997-06

5.  Meeting information needs to facilitate decision making: report cards for people with disabilities.

Authors:  Susan E Palsbo; Thilo Kroll
Journal:  Health Expect       Date:  2007-09       Impact factor: 3.377

6.  Less is more in presenting quality information to consumers.

Authors:  Ellen Peters; Nathan Dieckmann; Anna Dixon; Judith H Hibbard; C K Mertz
Journal:  Med Care Res Rev       Date:  2007-04       Impact factor: 3.929

7.  Start spreading the news: a structural estimate of the effects of New York hospital report cards.

Authors:  David Dranove; Andrew Sfekas
Journal:  J Health Econ       Date:  2008-03-15       Impact factor: 3.883

8.  Making difficult decisions: the role of quality of care in choosing a nursing home.

Authors:  Irena Pesis-Katz; Charles E Phelps; Helena Temkin-Greener; William D Spector; Peter Veazie; Dana B Mukamel
Journal:  Am J Public Health       Date:  2013-03-14       Impact factor: 9.308

9.  Does information matter? Competition, quality, and the impact of nursing home report cards.

Authors:  David C Grabowski; Robert J Town
Journal:  Health Serv Res       Date:  2011-07-25       Impact factor: 3.402

10.  Nursing home 5-star rating system exacerbates disparities in quality, by payer source.

Authors:  R Tamara Konetzka; David C Grabowski; Marcelo Coca Perraillon; Rachel M Werner
Journal:  Health Aff (Millwood)       Date:  2015-05       Impact factor: 9.048
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  21 in total

1.  Using contingent valuation to develop consumer-based weights for health quality report cards.

Authors:  David L Weimer; Debra Saliba; Heather Ladd; Yuxi Shi; Dana B Mukamel
Journal:  Health Serv Res       Date:  2019-04-22       Impact factor: 3.402

2.  Long-Term Nursing Home Entry: A Prognostic Model for Older Adults with a Family or Unpaid Caregiver.

Authors:  Jennifer L Wolff; John Mulcahy; David L Roth; Irena S Cenzer; Judith D Kasper; Jin Huang; Kenneth E Covinsky
Journal:  J Am Geriatr Soc       Date:  2018-08-09       Impact factor: 5.562

3.  New Evidence on What Works in Effective Public Reporting.

Authors:  Brent Sandmeyer; Irene Fraser
Journal:  Health Serv Res       Date:  2016-04-27       Impact factor: 3.402

4.  Potential Implications of Recent and Proposed Changes in the Regulatory Oversight of Solid Organ Transplantation in the United States.

Authors:  B L Kasiske; N Salkowski; A Wey; A K Israni; J J Snyder
Journal:  Am J Transplant       Date:  2016-07-28       Impact factor: 8.086

5.  Consumer Response to Composite Ratings of Nursing Home Quality.

Authors:  Marcelo Coca Perraillon; R Tamara Konetzka; Daifeng He; Rachel M Werner
Journal:  Am J Health Econ       Date:  2019-04-23

6.  Quality of Nursing Homes and Admission of Residents With Alzheimer's Disease and Related Dementias: The Potential Influence of Market Factors and State Policies.

Authors:  Di Yan; Sijiu Wang; Helena Temkin-Greener; Shubing Cai
Journal:  J Am Med Dir Assoc       Date:  2020-06-19       Impact factor: 4.669

7.  Selecting a Skilled Nursing Facility for Postacute Care: Individual and Family Perspectives.

Authors:  Emily A Gadbois; Denise A Tyler; Vincent Mor
Journal:  J Am Geriatr Soc       Date:  2017-07-06       Impact factor: 5.562

8.  Consumer selection and home health agency quality and patient experience stars.

Authors:  Margot L Schwartz; Momotazur Rahman; Kali S Thomas; R Tamara Konetzka; Vincent Mor
Journal:  Health Serv Res       Date:  2021-10-18       Impact factor: 3.402

9.  Online Reviews of Specialized Drug Treatment Facilities-Identifying Potential Drivers of High and Low Patient Satisfaction.

Authors:  Anish K Agarwal; Vivien Wong; Arthur M Pelullo; Sharath Guntuku; Daniel Polsky; David A Asch; Jonathan Muruako; Raina M Merchant
Journal:  J Gen Intern Med       Date:  2020-06       Impact factor: 5.128

10.  [Attitudes to publication of quality testing reports in nursing homes].

Authors:  Andrea König; Rüdiger Erling; Bernd Reuschenbach
Journal:  Z Gerontol Geriatr       Date:  2020-07-31       Impact factor: 1.281
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