Literature DB >> 24566584

Comparison of interactive voice response, patient mailing, and mailed registry to encourage screening for osteoporosis: a randomized controlled trial.

L Heyworth1, K Kleinman, S Oddleifson, L Bernstein, J Frampton, M Lehrer, K Salvato, T W Weiss, S R Simon, M Connelly.   

Abstract

UNLABELLED: Guidelines recommend screening for osteoporosis with bone mineral density (BMD) testing in menopausal women, particularly those with additional risk factors for fracture. Many eligible women remain unscreened. This randomized study demonstrates that a single outreach interactive voice response phone call improves rates of BMD screening among high-risk women age 50-64.
INTRODUCTION: Osteoporotic fractures are a major cause of disability and mortality. Guidelines recommend screening with BMD for menopausal women, particularly those with additional risk factors for fracture. However, many women remain unscreened. We examined whether telephonic interactive voice response (IVR) or patient mailing could increase rates of BMD testing in high risk, menopausal women.
METHODS: We studied 4,685 women age 50-64 years within a not-for-profit health plan in the United States. All women had risk factors for developing osteoporosis and no prior BMD testing or treatment for osteoporosis. Patients were randomly allocated to usual care, usual care plus IVR, or usual care plus mailed educational materials. To avoid contamination, patients within a single primary care physician practice were randomized to receive the same intervention. The primary endpoint was BMD testing at 12 months. Secondary outcomes included BMD testing at 6 months and medication use at 12 months.
RESULTS: Mean age was 57 years. Baseline demographic and clinical characteristics were similar across the three study groups. In adjusted analyses, the incidence of BMD screening was 24.6% in the IVR group compared with 18.6% in the usual care group (P < 0.001). There was no difference between the patient mailing group and the usual care group (P = 0.3).
CONCLUSIONS: In this large community-based randomized trial of high risk, menopausal women age 50-64, IVR, but not patient mailing, improved rates of BMD screening. IVR remains a viable strategy to incorporate in population screening interventions.

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Year:  2014        PMID: 24566584     DOI: 10.1007/s00198-014-2629-1

Source DB:  PubMed          Journal:  Osteoporos Int        ISSN: 0937-941X            Impact factor:   4.507


  32 in total

1.  Interactive voice response reminder effects on preventive service utilization.

Authors:  Albert G Crawford; Vanja Sikirica; Neil Goldfarb; Richard G Popiel; Minalkumar Patel; Cheng Wang; Jeffrey B Chu; David B Nash
Journal:  Am J Med Qual       Date:  2005 Nov-Dec       Impact factor: 1.852

2.  Elders' nonadherence: its assessment and medication reminding by voice mail.

Authors:  V O Leirer; D G Morrow; E D Tanke; G M Pariante
Journal:  Gerontologist       Date:  1991-08

3.  Increasing influenza vaccination adherence through voice mail.

Authors:  V O Leirer; D G Morrow; G Pariante; T Doksum
Journal:  J Am Geriatr Soc       Date:  1989-12       Impact factor: 5.562

4.  The diagnosis of osteoporosis.

Authors:  J A Kanis; L J Melton; C Christiansen; C C Johnston; N Khaltaev
Journal:  J Bone Miner Res       Date:  1994-08       Impact factor: 6.741

5.  Patient and physician reminders to promote colorectal cancer screening: a randomized controlled trial.

Authors:  Thomas D Sequist; Alan M Zaslavsky; Richard Marshall; Robert H Fletcher; John Z Ayanian
Journal:  Arch Intern Med       Date:  2009-02-23

Review 6.  Interactive voice response systems for improving delivery of ambulatory care.

Authors:  Natalie Oake; Alison Jennings; Carl van Walraven; Alan J Forster
Journal:  Am J Manag Care       Date:  2009-06       Impact factor: 2.229

7.  An osteoporosis clinical pathway for the medical management of patients with low-trauma fracture.

Authors:  T Chevalley; P Hoffmeyer; J-P Bonjour; R Rizzoli
Journal:  Osteoporos Int       Date:  2002       Impact factor: 4.507

8.  A randomized trial of a mailed intervention and self-scheduling to improve osteoporosis screening in postmenopausal women.

Authors:  Amy H Warriner; Ryan C Outman; Elizabeth Kitchin; Lang Chen; Sarah Morgan; Kenneth G Saag; Jeffrey R Curtis
Journal:  J Bone Miner Res       Date:  2012-12       Impact factor: 6.741

9.  Improving detection and treatment of osteoporosis: redesigning care using the electronic medical record and shared medical appointments.

Authors:  W T Ayoub; E D Newman; M A Blosky; W F Stewart; G C Wood
Journal:  Osteoporos Int       Date:  2008-05-21       Impact factor: 4.507

10.  A randomized trial of the effectiveness of computer-generated telephone messages in increasing immunization visits among preschool children.

Authors:  R W Linkins; E F Dini; G Watson; P A Patriarca
Journal:  Arch Pediatr Adolesc Med       Date:  1994-09
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  13 in total

1.  Interactive Voice Response Calls to Promote Smoking Cessation after Hospital Discharge: Pooled Analysis of Two Randomized Clinical Trials.

Authors:  Nancy A Rigotti; Yuchiao Chang; Lisa C Rosenfeld; Sandra J Japuntich; Elyse R Park; Hilary A Tindle; Douglas E Levy; Zachary Z Reid; Joanna Streck; Timothy Gomperts; Jennifer H K Kelley; Daniel E Singer
Journal:  J Gen Intern Med       Date:  2017-06-14       Impact factor: 5.128

2.  Translation of Patient-Reported Outcomes in Oncology Clinical Trials to Everyday Practice.

Authors:  Srinivas Joga Ivatury; Hannah W Hazard-Jenkins; Gabriel A Brooks; Nadine J McCleary; Sandra L Wong; Deborah Schrag
Journal:  Ann Surg Oncol       Date:  2019-08-26       Impact factor: 5.344

3.  Complex interventions can increase osteoporosis investigations and treatment: a systematic review and meta-analysis.

Authors:  M Kastner; L Perrier; S E P Munce; C C Adhihetty; A Lau; J Hamid; V Treister; J Chan; Y Lai; S E Straus
Journal:  Osteoporos Int       Date:  2017-10-18       Impact factor: 4.507

4.  Assessment of an interactive voice response system for identifying falls in a statewide sample of older adults.

Authors:  Steven M Albert; Jennifer King; Robert M Keene
Journal:  Prev Med       Date:  2014-12-13       Impact factor: 4.018

Review 5.  Quality Measures and Quality Improvement Initiatives in Osteoporosis-an Update.

Authors:  S French; S Choden; Gabriela Schmajuk
Journal:  Curr Osteoporos Rep       Date:  2019-12       Impact factor: 5.096

Review 6.  Fracture liaison services: promoting enhanced bone health care.

Authors:  Juliet Aizer; Marcy B Bolster
Journal:  Curr Rheumatol Rep       Date:  2014-11       Impact factor: 4.592

7.  How Can We Improve Osteoporosis Care? A Systematic Review and Meta-Analysis of the Efficacy of Quality Improvement Strategies for Osteoporosis.

Authors:  Smita Nayak; Susan L Greenspan
Journal:  J Bone Miner Res       Date:  2018-05-03       Impact factor: 6.741

8.  Prevalence of Osteoporosis and Effectiveness of Screening Test Using Ultrasound Bone Densitometry and Education in a Community-Dwelling Population.

Authors:  Yu Jun Kwon; Ki Soo Park; Bong Hoi Choi; Byung Sung Kim; Yong Chan Ha
Journal:  J Korean Med Sci       Date:  2017-02       Impact factor: 2.153

9.  Education and exercise program improves osteoporosis knowledge and changes calcium and vitamin D dietary intake in community dwelling elderly.

Authors:  Ki-Soo Park; Jun-Il Yoo; Ha-Young Kim; Sunmee Jang; Yongsoon Park; Yong-Chan Ha
Journal:  BMC Public Health       Date:  2017-12-19       Impact factor: 3.295

Review 10.  The Effectiveness of Artificial Intelligence Conversational Agents in Health Care: Systematic Review.

Authors:  Madison Milne-Ives; Caroline de Cock; Ernest Lim; Melissa Harper Shehadeh; Nick de Pennington; Guy Mole; Eduardo Normando; Edward Meinert
Journal:  J Med Internet Res       Date:  2020-10-22       Impact factor: 5.428

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