Literature DB >> 24551364

Patient moderator interaction in online health communities.

Jina Huh1, David W McDonald1, Andrea Hartzler1, Wanda Pratt1.   

Abstract

An increasing number of people visit online health communities to share experiences and seek health information. Although studies have enumerated reasons for patients' visits to online communities for health information from peers, we know little about how patients gain health information from the moderators in these communities. We qualitatively analyze 480 patient and moderator posts from six communities to understand how moderators fulfill patients' information needs. Our findings show that patients use the community as an integral part of their health management practices. Based on our results, we suggest enhancements to moderated online health communities for their unique role to support patient care.

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Year:  2013        PMID: 24551364      PMCID: PMC3900205     

Source DB:  PubMed          Journal:  AMIA Annu Symp Proc        ISSN: 1559-4076


  13 in total

1.  Collaborative Help in Chronic Disease Management: Supporting Individualized Problems.

Authors:  Jina Huh; Mark S Ackerman
Journal:  CSCW Conf Comput Support Coop Work       Date:  2012

2.  Exploring the communication of social support within virtual communities: a content analysis of messages posted to an online HIV/AIDS support group.

Authors:  Phoenix K H Mo; Neil S Coulson
Journal:  Cyberpsychol Behav       Date:  2008-06

3.  Exploring digital divides: an examination of eHealth technology use in health information seeking, communication and personal health information management in the USA.

Authors:  Mia Liza A Lustria; Scott Alan Smith; Charles C Hinnant
Journal:  Health Informatics J       Date:  2011-09       Impact factor: 2.681

4.  Tackling Dilemmas in Supporting "The Whole Person" in Online Patient Communities.

Authors:  Jina Huh; Rupa Patel; Wanda Pratt
Journal:  Proc SIGCHI Conf Hum Factor Comput Syst       Date:  2012

5.  A comparison of lurkers and posters within infertility online support groups.

Authors:  Sumaira H Malik; Neil S Coulson
Journal:  Comput Inform Nurs       Date:  2011-10       Impact factor: 1.985

6.  Managing the personal side of health: how patient expertise differs from the expertise of clinicians.

Authors:  Andrea Hartzler; Wanda Pratt
Journal:  J Med Internet Res       Date:  2011-08-16       Impact factor: 5.428

7.  The role of an online community for people with a rare disease: content analysis of messages posted on a primary biliary cirrhosis mailinglist.

Authors:  Judith N Lasker; Ellen D Sogolow; Rebecca R Sharim
Journal:  J Med Internet Res       Date:  2005-03-31       Impact factor: 5.428

8.  Health professionals' attitudes towards using a Web 2.0 portal for child and adolescent diabetes care: qualitative study.

Authors:  Cecilia Nordqvist; Lena Hanberger; Toomas Timpka; Sam Nordfeldt
Journal:  J Med Internet Res       Date:  2009-04-06       Impact factor: 5.428

9.  Online information exchanges for parents of children with a rare health condition: key findings from an online support community.

Authors:  Florin Oprescu; Shelly Campo; John Lowe; Julie Andsager; Jose A Morcuende
Journal:  J Med Internet Res       Date:  2013-01-22       Impact factor: 5.428

10.  How cancer survivors provide support on cancer-related Internet mailing lists.

Authors:  Andrea Meier; Elizabeth J Lyons; Gilles Frydman; Michael Forlenza; Barbara K Rimer
Journal:  J Med Internet Res       Date:  2007-05-14       Impact factor: 5.428

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  16 in total

1.  Text classification for assisting moderators in online health communities.

Authors:  Jina Huh; Meliha Yetisgen-Yildiz; Wanda Pratt
Journal:  J Biomed Inform       Date:  2013-09-08       Impact factor: 6.317

2.  Clinical Questions in Online Health Communities: The Case of "See your doctor" Threads.

Authors:  Jina Huh
Journal:  CSCW Conf Comput Support Coop Work       Date:  2015

3.  Health Vlogs as Social Support for Chronic Illness Management.

Authors:  Jina Huh; Leslie S Liu; Tina Neogi; Kori Inkpen; Wanda Pratt
Journal:  ACM Trans Comput Hum Interact       Date:  2014-08       Impact factor: 2.351

4.  Personas in online health communities.

Authors:  Jina Huh; Bum Chul Kwon; Sung-Hee Kim; Sukwon Lee; Jaegul Choo; Jihoon Kim; Min-Je Choi; Ji Soo Yi
Journal:  J Biomed Inform       Date:  2016-08-26       Impact factor: 6.317

5.  Weaving Clinical Expertise in Online Health Communities.

Authors:  Jina Huh; Wanda Pratt
Journal:  Proc SIGCHI Conf Hum Factor Comput Syst       Date:  2014

6.  Detecting clinically related content in online patient posts.

Authors:  Courtland VanDam; Shaheen Kanthawala; Wanda Pratt; Joyce Chai; Jina Huh
Journal:  J Biomed Inform       Date:  2017-10-03       Impact factor: 6.317

7.  Pregnancy-Related Information Seeking in Online Health Communities: A Qualitative Study.

Authors:  Yu Lu; Zhan Zhang; Katherine Min; Xiao Luo; Zhe He
Journal:  Divers Divergence Dialogue (2021)       Date:  2021-03-19

8.  Answers to Health Questions: Internet Search Results Versus Online Health Community Responses.

Authors:  Shaheen Kanthawala; Amber Vermeesch; Barbara Given; Jina Huh
Journal:  J Med Internet Res       Date:  2016-04-28       Impact factor: 5.428

9.  Website Sharing in Online Health Communities: A Descriptive Analysis.

Authors:  Chinmoy Nath; Jina Huh; Abhishek Kalyan Adupa; Siddhartha R Jonnalagadda
Journal:  J Med Internet Res       Date:  2016-01-13       Impact factor: 5.428

10.  Lessons Learned for Online Health Community Moderator Roles: A Mixed-Methods Study of Moderators Resigning From WebMD Communities.

Authors:  Jina Huh; Rebecca Marmor; Xiaoqian Jiang
Journal:  J Med Internet Res       Date:  2016-09-08       Impact factor: 5.428

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