Warning: Undefined array key "mm" in /www/wwwroot/www.ai-bt.com/si.php on line 10 Deprecated: trim(): Passing null to parameter #1 ($string) of type string is deprecated in /www/wwwroot/www.ai-bt.com/si.php on line 10 Development of a questionnaire to assess patients' satisfaction with consultations in general practice.

Literature DB >> 2282225

Development of a questionnaire to assess patients' satisfaction with consultations in general practice.

Abstract

The assessment of patient satisfaction has become an important concern in the evaluation of health services. Measures of satisfaction must be valid and reliable if they are to be used widely. This paper reports the development of a new questionnaire to assess patients' satisfaction with consultations together with initial tests of the questionnaire's reliability and validity. Principal components analysis of the patients' assessments of care revealed three factors of satisfaction: the professional aspects of the consultation, the depth of the patient's relationship with the doctor, and the perceived length of the consultation. The consultation satisfaction questionnaire is reliable under the conditions of this study and may have a role in research, medical education and audit.

Entities: Species

Mesh：

Year: 1990 PMID： 2282225 PMCID： PMC1371443

Source DB: PubMed Journal: Br J Gen Pract ISSN： 0960-1643 Impact factor: 5.386

11 in total

8. Comparison of patient questionnaire, medical record, and audio tape in assessment of health promotion in general practice consultations.

Authors: A Wilson; P McDonald
Journal: BMJ Date: 1994-12-03

9. Reported satisfaction among women receiving hormone replacement therapy in a dedicated general practice clinic and in a normal consultation.

Authors: P J Roberts
Journal: Br J Gen Pract Date: 1995-02 Impact factor: 5.386

10. Examination of the effects of emotional disturbance and its detection on general practice patients' satisfaction with the consultation.

Authors: P M Wilson; F Sullivan; S Hussein; G D Smith
Journal: Br J Gen Pract Date: 1995-06 Impact factor: 5.386

Development of a questionnaire to assess patients' satisfaction with consultations in general practice.

Review 1. The measurement and meaning of patient satisfaction.

2. Patient-satisfaction survey in general practice.

3. The "five minute" consultation: effect of time constraint on clinical content and patient satisfaction.

4. Scale for the measurement of "satisfaction" with medical care: modifications in content, format and scoring.

5. Scale for the measurement of attitudes toward physicians and primary medical care.

6. Patient satisfaction and the content of general practice consultations.

7. Methods for measuring patient satisfaction with specific medical encounters.

8. Patients' satisfaction and reported acceptance of advice in general practice.

9. Patient's assessment of out of hours care in general practice.

10. Defining and measuring patient satisfaction with medical care.

Review 1. Towards a philosophy of general practice: a study of the virtuous practitioner.

Review 2. Revalidation in the United Kingdom: general principles based on experience in general practice.

3. Clinical governance in Scotland: an educational model.

4. Doctors and nurses. Let's celebrate the difference between doctors and nurses.

5. Pragmatic model of patient satisfaction in general practice: progress towards a theory.

6. Caring for the future.

7. Surveys of patient satisfaction: II--Designing a questionnaire and conducting a survey.

8. Comparison of patient questionnaire, medical record, and audio tape in assessment of health promotion in general practice consultations.

9. Reported satisfaction among women receiving hormone replacement therapy in a dedicated general practice clinic and in a normal consultation.

10. Examination of the effects of emotional disturbance and its detection on general practice patients' satisfaction with the consultation.