Dana Beth Weinberg 1 , Ariel Chanan Avgar , Noreen M Sugrue , Dianne Cooney-Miner Show Affiliations »
Abstract
OBJECTIVE: To examine the benefits of a high-performance work environment (HPWE) for employees, patients, and hospitals. STUDY SETTING: Forty-five adult, medical-surgical units in nine hospitals in upstate New York. STUDY DESIGN: Cross-sectional study. DATA COLLECTION: Surveys were collected from 1,527 unit-based hospital providers (68.5 percent response rate). Hospitals provided unit turnover and patient data (16,459 discharge records and 2,920 patient surveys). PRINCIPAL FINDINGS: HPWE, as perceived by multiple occupational groups on a unit, is significantly associated with desirable work processes, retention indicators, and care quality. CONCLUSION: Our findings underscore the potential benefits for providers, patients, and health care organizations of designing work environments that value and support a broad range of employees as having essential contributions to make to the care process and their organizations. © Health Research and Educational Trust.
OBJECTIVE: To examine the benefits of a high-performance work environment (HPWE) for employees, patients , and hospitals. STUDY SETTING: Forty-five adult, medical-surgical units in nine hospitals in upstate New York. STUDY DESIGN: Cross-sectional study. DATA COLLECTION: Surveys were collected from 1,527 unit-based hospital providers (68.5 percent response rate). Hospitals provided unit turnover and patient data (16,459 discharge records and 2,920 patient surveys). PRINCIPAL FINDINGS: HPWE, as perceived by multiple occupational groups on a unit, is significantly associated with desirable work processes, retention indicators, and care quality. CONCLUSION: Our findings underscore the potential benefits for providers, patients , and health care organizations of designing work environments that value and support a broad range of employees as having essential contributions to make to the care process and their organizations. © Health Research and Educational Trust.
Entities: Species
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Year: 2012
PMID： 22716770 PMCID： PMC3589968 DOI： 10.1111/j.1475-6773.2012.01438.x
Source DB: PubMed Journal: Health Serv Res ISSN： 0017-9124 Impact factor: 3.402