| Literature DB >> 20305465 |
Judith A Effken1, Joyce A Verran, Melanie D Logue, Ya-Chuan Hsu.
Abstract
How do nurse managers make decisions about quality issues on their units? We asked 10 nurse managers in 3 Arizona hospitals to describe how they resolved a recent quality issue. The managers tended to use a linear, but cognitively expensive strategy, often jumping from problem to solution without a clear goal and selecting solutions biased toward remedial education. Decision support tools should help managers think more systemically and efficiently, while encouraging consideration of more alternatives to reach targeted goals.Entities:
Mesh:
Year: 2010 PMID: 20305465 PMCID: PMC2880498 DOI: 10.1097/NNA.0b013e3181d40f7c
Source DB: PubMed Journal: J Nurs Adm ISSN: 0002-0443 Impact factor: 1.737