Literature DB >> 17893379

Improving communication between doctors and breast cancer patients.

Moira Stewart1, Judith Belle Brown, Joanne Hammerton, Allan Donner, Alan Gavin, Ronald L Holliday, Tim Whelan, Ken Leslie, Irene Cohen, Wayne Weston, Tom Freeman.   

Abstract

PURPOSE: We wanted to assess the effectiveness of intensive education for physicians compared with a traditional session on communicating with breast cancer patients.
METHODS: A randomized controlled trial was conducted in practices in London, Hamilton, and Toronto, Canada, with 17 family physicians, 16 surgeons, and 18 oncologists, and with 102 patients of the surgeons and oncologists. Doctors were randomized to 1 of 2 continuing education approaches: a traditional 2-hour version (control group), or a new 6-hour intensive version including exploring the patients' perspectives and reviewing videotapes and receiving feedback (intervention group). Communication behavior of the physicians was measured objectively both before and after the intervention. As well, 4 postintervention patient outcomes were measured, by design only for surgeons and oncologists: patient-centerdness of the visit, satisfaction, psychological distress, and feeling better.
RESULTS: No significant differences were found on the communication score of the intervention vs the control physicians when controlling for preintervention communication scores. Intervention family physicians, however, had significantly higher communication subscores than control family physicians. Also, patients of the intervention surgeons and oncologists were significantly more satisfied (scores of 82.06 vs 77.78, P = .03) and felt better (88.2% vs 70.6%, P=.02) than patients of the control surgeons and oncologists when controlling for covariates and adjusting for clustering within doctor.
CONCLUSIONS: The continuing medical education intervention was effective in terms of some but not all physician and patient outcomes.

Entities:  

Mesh:

Year:  2007        PMID: 17893379      PMCID: PMC2000315          DOI: 10.1370/afm.721

Source DB:  PubMed          Journal:  Ann Fam Med        ISSN: 1544-1709            Impact factor:   5.166


  28 in total

1.  Assessing physicians' interpersonal skills via videotaped encounters: a new approach for the Royal College of General Practitioners Membership examination.

Authors:  P Tate; J Foulkes; R Neighbour; P Campion; S Field
Journal:  J Health Commun       Date:  1999 Apr-Jun

2.  Psychological outcomes in women with early breast cancer.

Authors:  L Fallowfield; A Hall; G P Maguire; M Baum
Journal:  BMJ       Date:  1990-12-15

3.  Meta-analysis of satisfaction with medical care: description of research domain and analysis of overall satisfaction levels.

Authors:  J A Hall; M C Dornan
Journal:  Soc Sci Med       Date:  1988       Impact factor: 4.634

4.  Patient-centredness in the consultation. 2: Does it really make a difference?

Authors:  R J Henbest; M Stewart
Journal:  Fam Pract       Date:  1990-03       Impact factor: 2.267

5.  Gaps in doctor-patient communication. 1. Doctor-patient interaction and patient satisfaction.

Authors:  B M Korsch; E K Gozzi; V Francis
Journal:  Pediatrics       Date:  1968-11       Impact factor: 7.124

6.  Breast cancer patients' experiences of patient-doctor communication: a working relationship.

Authors:  C L McWilliam; J B Brown; M Stewart
Journal:  Patient Educ Couns       Date:  2000-02

Review 7.  Patient-centredness: a conceptual framework and review of the empirical literature.

Authors:  N Mead; P Bower
Journal:  Soc Sci Med       Date:  2000-10       Impact factor: 4.634

8.  Efficacy of a Cancer Research UK communication skills training model for oncologists: a randomised controlled trial.

Authors:  Lesley Fallowfield; Valerie Jenkins; Vern Farewell; Jacky Saul; Anthony Duffy; Rebecca Eves
Journal:  Lancet       Date:  2002-02-23       Impact factor: 79.321

9.  The effects of two continuing medical education programs on communication skills of practicing primary care physicians.

Authors:  W Levinson; D Roter
Journal:  J Gen Intern Med       Date:  1993-06       Impact factor: 5.128

10.  The patient-centred clinical method. 3. Changes in residents' performance over two months of training.

Authors:  M Stewart; J Brown; J Levenstein; E McCracken; I R McWhinney
Journal:  Fam Pract       Date:  1986-09       Impact factor: 2.267

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  24 in total

1.  Patients' experiences with continuity of cancer care in Canada: Results from the CanIMPACT study.

Authors:  Julie Easley; Baukje Miedema; June C Carroll; Mary Ann O'Brien; Donna P Manca; Eva Grunfeld
Journal:  Can Fam Physician       Date:  2016-10       Impact factor: 3.275

2.  Communication Skills Training for Physicians Improves Patient Satisfaction.

Authors:  Adrienne Boissy; Amy K Windover; Dan Bokar; Matthew Karafa; Katie Neuendorf; Richard M Frankel; James Merlino; Michael B Rothberg
Journal:  J Gen Intern Med       Date:  2016-02-26       Impact factor: 5.128

3.  Patient-Centred Innovations for Persons with Multimorbidity: funded evaluation protocol.

Authors:  Moira Stewart; Martin Fortin
Journal:  CMAJ Open       Date:  2017-05-09

Review 4.  Can Patient-Provider Interpersonal Interventions Achieve the Quadruple Aim of Healthcare? A Systematic Review.

Authors:  Marie C Haverfield; Aaron Tierney; Rachel Schwartz; Michelle B Bass; Cati Brown-Johnson; Dani L Zionts; Nadia Safaeinili; Meredith Fischer; Jonathan G Shaw; Sonoo Thadaney; Gabriella Piccininni; Karl A Lorenz; Steven M Asch; Abraham Verghese; Donna M Zulman
Journal:  J Gen Intern Med       Date:  2020-01-09       Impact factor: 5.128

5.  Is patient-centred care associated with lower diagnostic costs?

Authors:  Moira Stewart; Bridget L Ryan; Christina Bodea
Journal:  Healthc Policy       Date:  2011-05

6.  EORTC QLQ-COMU26: a questionnaire for the assessment of communication between patients and professionals. Phase III of the module development in ten countries.

Authors:  Juan Ignacio Arraras; Lisa M Wintner; Monika Sztankay; Krzysztof A Tomaszewski; Dirk Hofmeister; Anna Costantini; Anne Bredart; Teresa Young; Karin Kuljanic; Iwona M Tomaszewska; Meropi Kontogianni; Wei-Chu Chie; Dagmara Kulis; Eva Greimel
Journal:  Support Care Cancer       Date:  2016-12-26       Impact factor: 3.603

Review 7.  Continuing education meetings and workshops: effects on professional practice and healthcare outcomes.

Authors:  Louise Forsetlund; Mary Ann O'Brien; Lisa Forsén; Liv Merete Reinar; Mbah P Okwen; Tanya Horsley; Christopher J Rose
Journal:  Cochrane Database Syst Rev       Date:  2021-09-15

8.  'They don't ask me so I don't tell them': patient-clinician communication about traditional, complementary, and alternative medicine.

Authors:  Brian M Shelley; Andrew L Sussman; Robert L Williams; Alissa R Segal; Benjamin F Crabtree
Journal:  Ann Fam Med       Date:  2009 Mar-Apr       Impact factor: 5.166

Review 9.  Continuing education meetings and workshops: effects on professional practice and health care outcomes.

Authors:  Louise Forsetlund; Arild Bjørndal; Arash Rashidian; Gro Jamtvedt; Mary Ann O'Brien; Fredric Wolf; Dave Davis; Jan Odgaard-Jensen; Andrew D Oxman
Journal:  Cochrane Database Syst Rev       Date:  2009-04-15

10.  Measuring Patients' Perceptions of Health Care Encounters: Examining the Factor Structure of the Revised Patient Perception of Patient-Centeredness (PPPC-R) Questionnaire.

Authors:  Bridget L Ryan; Judith Belle Brown; Paul F Tremblay; Moira Stewart
Journal:  J Patient Cent Res Rev       Date:  2019-07-29
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