Literature DB >> 15288041

Patient, faculty, and self-assessment of radiology resident performance: a 360-degree method of measuring professionalism and interpersonal/communication skills.

Jonathan Wood1, Jannette Collins, Elizabeth S Burnside, Mark A Albanese, Pamela A Propeck, Frederick Kelcz, Jeannette M Spilde, Lisa M Schmaltz.   

Abstract

RATIONALE AND
OBJECTIVES: To develop and test the reliability, validity, and feasibility of a 360-degree evaluation to measure radiology resident competence in professionalism and interpersonal/communication skills.
MATERIALS AND METHODS: An evaluation form with 10 Likert-type items related to professionalism and interpersonal/communication skills was completed by a resident, supervising radiologist and patient after resident-patient interactions related to breast biopsy procedures. Residents were also evaluated by faculty, using an end-of-rotation global rating form. Residents, faculty, and technologists were queried regarding their reaction to the assessments after a 7-month period.
RESULTS: Fifty-six complete 360-degree data sets (range, 2-14 per resident) and seven rotational evaluations for seven residents were analyzed and compared. Internal consistency reliability estimates were 0.85, 0.86, and 0.87 for resident, patient, and faculty 360-degree evaluations, respectively. Correlations between resident-versus-patient, resident-versus-faculty, and patient-versus-faculty ratings for the 56 interactions were -0.06 (P =.64), 0.31 (P <.02), and 0.45 (P <.0006), respectively. Pearson correlation coefficients approached significant correlation (0.70) between the faculty global rating and patient 360-degree scores (P =.08) but not with faculty 360-degree scores. Residents and faculty felt that completing the 360-degree forms was easy, but the requirement for faculty presence during the consent process was burdensome.
CONCLUSION: Results from this pilot study suggest that self, faculty, and patient evaluations of resident performance constitutes a valid and reliable assessment of resident competence. Additional data are needed to determine whether the 360-degree assessment should be incorporated into residency programs and how frequently the assessment should be performed. Requiring only a specified number of assessments per rotation would make the process less burdensome for residents and faculty.

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Mesh:

Year:  2004        PMID: 15288041     DOI: 10.1016/j.acra.2004.04.016

Source DB:  PubMed          Journal:  Acad Radiol        ISSN: 1076-6332            Impact factor:   3.173


  23 in total

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8.  Exploring the Reality of Using Patient Experience Data to Provide Resident Feedback: A Qualitative Study of Attending Physician Perspectives.

Authors:  Steffanie Campbell; Heather Honoré Goltz; Sarah Njue; Bich Ngoc Dang
Journal:  Perm J       Date:  2016-07-05

9.  Feasibility of implementing a standardized multisource feedback program in the graduate medical education environment.

Authors:  Margaret Richmond; Colleen Canavan; Matthew C Holtman; Peter J Katsufrakis
Journal:  J Grad Med Educ       Date:  2011-12

10.  Impact of a 360-degree professionalism assessment on faculty comfort and skills in feedback delivery.

Authors:  Rachel Stark; Deborah Korenstein; Reena Karani
Journal:  J Gen Intern Med       Date:  2008-07       Impact factor: 5.128

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