Literature DB >> 21975981

Evaluating professionalism and interpersonal and communication skills: implementing a 360-degree evaluation instrument in an anesthesiology residency program.

Li Meng, David G Metro, Rita M Patel.   

Abstract

OBJECTIVES: To implement a 360-degree resident evaluation instrument on the postanesthesia care unit (PACU) rotation and to determine the reliability, feasibility, and validity of this tool for assessing residents' professionalism and interpersonal and communication skills.
METHODS: Thirteen areas of evaluation were selected to assess the professionalism and interpersonal and communication skills of residents during their PACU rotation. Each area was measured on a 9-point Likert scale (1, unsatisfactory performance, to 9, outstanding performance). Rating forms were distributed to raters after the completion of the PACU rotation. Raters included PACU nurses, secretarial staff, nurse aides, and medical technicians. Residents were aware of the 360-degree assessment and participated voluntarily. The multiple raters' evaluations were then compared with those of the traditional faculty. Intraclass correlation coefficients were calculated to measure the reliability of ratings within each category of raters by the Pearson correlation coefficient.
RESULTS: Four hundred twenty-nine rating forms were returned during the study period. Fifteen residents were evaluated. The response rate was 88%. Residents were ranked highest on availability and lowest on management skill. The average rating across all areas was high (8.23). The average mean rating across all items from PACU nurses was higher (8.34) than from secretarial staff (7.99, P > .08). The highest ranked resident ranked high with all raters and the lowest ranked was low with most raters. The intraclass coefficients of correlations were 0.8719, 0.7860, 0.8268, and 0.8575.
CONCLUSIONS: This type of resident assessment tool may be useful for PACU rotations. It appears to correlate with traditional faculty ratings, is feasible to use, and provides formative feedback to residents regarding their professionalism and interpersonal and communication skills.

Entities:  

Year:  2009        PMID: 21975981      PMCID: PMC2931243          DOI: 10.4300/JGME-D-09-00014.1

Source DB:  PubMed          Journal:  J Grad Med Educ        ISSN: 1949-8357


  12 in total

1.  Conducting effective performance appraisals.

Authors: 
Journal:  Clin Leadersh Manag Rev       Date:  2001 Sep-Oct

2.  Practice guidelines for postanesthetic care: a report by the American Society of Anesthesiologists Task Force on Postanesthetic Care.

Authors: 
Journal:  Anesthesiology       Date:  2002-03       Impact factor: 7.892

3.  Invited commentary: the ACGME "Outcomes Project". American Council for Graduate Medical Education.

Authors:  Carlos A Pellegrini
Journal:  Surgery       Date:  2002-02       Impact factor: 3.982

4.  Comparison of faculty, peer, self, and nurse assessment of obstetrics and gynecology residents.

Authors:  John D Davis
Journal:  Obstet Gynecol       Date:  2002-04       Impact factor: 7.661

5.  Pilot study of a 360-degree assessment instrument for physical medicine & rehabilitation residency programs.

Authors:  David W Musick; Susan M McDowell; Nedra Clark; Richard Salcido
Journal:  Am J Phys Med Rehabil       Date:  2003-05       Impact factor: 2.159

Review 6.  Assessing professionalism: a review of the literature.

Authors:  Deirdre C Lynch; Patricia M Surdyk; Arnold R Eiser
Journal:  Med Teach       Date:  2004-06       Impact factor: 3.650

Review 7.  A review of the validity and accuracy of self-assessments in health professions training.

Authors:  M J Gordon
Journal:  Acad Med       Date:  1991-12       Impact factor: 6.893

Review 8.  Intraclass correlations: uses in assessing rater reliability.

Authors:  P E Shrout; J L Fleiss
Journal:  Psychol Bull       Date:  1979-03       Impact factor: 17.737

9.  Patient, faculty, and self-assessment of radiology resident performance: a 360-degree method of measuring professionalism and interpersonal/communication skills.

Authors:  Jonathan Wood; Jannette Collins; Elizabeth S Burnside; Mark A Albanese; Pamela A Propeck; Frederick Kelcz; Jeannette M Spilde; Lisa M Schmaltz
Journal:  Acad Radiol       Date:  2004-08       Impact factor: 3.173

10.  Impact of a 360-degree professionalism assessment on faculty comfort and skills in feedback delivery.

Authors:  Rachel Stark; Deborah Korenstein; Reena Karani
Journal:  J Gen Intern Med       Date:  2008-07       Impact factor: 5.128

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  2 in total

Review 1.  The construct and criterion validity of the multi-source feedback process to assess physician performance: a meta-analysis.

Authors:  Ahmed Al Ansari; Tyrone Donnon; Khalid Al Khalifa; Abdulla Darwish; Claudio Violato
Journal:  Adv Med Educ Pract       Date:  2014-02-27

2.  Ratings of performance in multisource feedback: comparing performance theories of residents and nurses.

Authors:  Muhammad Tariq; Marjan Govaerts; Azam Afzal; Syed Ahsan Ali; Tabassum Zehra
Journal:  BMC Med Educ       Date:  2020-10-12       Impact factor: 2.463

  2 in total

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