Literature DB >> 10632813

Do nurses and other professional helpers normally display much empathy?

W J Reynolds1, B Scott.   

Abstract

Empathy, the ability to perceive and reason, as well as the ability to communicate understanding of the other person's feelings and their attached meanings, is held to be a core characteristic of a helping relationship. This paper examines some of the observations that motivated the authors' interest in how registered nurses learn how to offer empathy to clients. First, while empathy is crucial to all helping relationships, professional helpers do not normally offer much empathy. Second, while nurses are meant to provide helping relationships, they do not tend to show much empathy to clients. The relevance of empathy to clinical nursing and the potential consequences of low-empathy nursing for clients is considered. It will be shown that, in the past, a low level of empathy has been reported among the helping professions, including nursing, indicating that many professional helpers are not as helpful as they ought to be. While most studies of empathy in professional relationships are more than a decade old, more recent studies report similar results.

Entities:  

Keywords:  Professional Patient Relationship

Mesh:

Year:  2000        PMID: 10632813     DOI: 10.1046/j.1365-2648.2000.01242.x

Source DB:  PubMed          Journal:  J Adv Nurs        ISSN: 0309-2402            Impact factor:   3.187


  24 in total

1.  Empathy is important for enablement.

Authors:  S W Mercer; G C Watt; D Reilly
Journal:  BMJ       Date:  2001-04-07

2.  Empathic Communication in Virtual Education for Nursing Students: I'm Sorry to Hear That.

Authors:  Yulia A Strekalova; Janice L Krieger; A J Kleinheksel; Aaron Kotranza
Journal:  Nurse Educ       Date:  2017 Jan/Feb       Impact factor: 2.082

3.  The importance of empathy in the enablement of patients attending the Glasgow Homoeopathic Hospital.

Authors:  Stewart W Mercer; David Reilly; Graham C M Watt
Journal:  Br J Gen Pract       Date:  2002-11       Impact factor: 5.386

4.  Empathy and quality of care.

Authors:  Stewart W Mercer; William J Reynolds
Journal:  Br J Gen Pract       Date:  2002-10       Impact factor: 5.386

5.  Responding empathically to patients: Development, implementation, and evaluation of a communication skills training module for oncology nurses.

Authors:  Cassandra Pehrson; Smita C Banerjee; Ruth Manna; Megan Johnson Shen; Stacey Hammonds; Nessa Coyle; Carol A Krueger; Erin Maloney; Talia Zaider; Carma L Bylund
Journal:  Patient Educ Couns       Date:  2015-11-24

6.  The effectiveness of empathy training on the empathy skills of nurses working in intensive care units.

Authors:  Azam Mirzaei Maghsud; Farrokh Abazari; Sakineh Miri; Monir Sadat Nematollahi
Journal:  J Res Nurs       Date:  2020-10-12

7.  Staff perception of relative importance of quality dimensions for patients at tertiary public services in oman.

Authors:  Ismail Alrashdi; Ahmed Al Qasmi
Journal:  Oman Med J       Date:  2012-09

Review 8.  Effectiveness of empathy in general practice: a systematic review.

Authors:  Frans Derksen; Jozien Bensing; Antoine Lagro-Janssen
Journal:  Br J Gen Pract       Date:  2013-01       Impact factor: 5.386

9.  A method for working with displeased patients-blast.

Authors:  Howard K Steinman
Journal:  J Clin Aesthet Dermatol       Date:  2013-03

10.  Differences between GP perception of delivered empathy and patient-perceived empathy: a cross-sectional study in primary care.

Authors:  Lianne Hermans; Tim Olde Hartman; Patrick W Dielissen
Journal:  Br J Gen Pract       Date:  2018-07-16       Impact factor: 5.386

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