BACKGROUND: Measurement of the quality of psychiatric care including assessment of patients' views have become increasingly important as expectations of the standard of care rises. METHODS: Attitudes and satisfaction of acute psychiatric in-patients were investigated using a questionnaire looking at satisfaction, patients' views on personal and professional qualities of psychiatrists, empowerment and insight. RESULTS: The response rate was 79.2% (137 out of 173). Patients with a diagnosis of a non-affective psychotic illness, particularly those lacking insight were significantly less satisfied with their care. Respondents were more satisfied with the personal rather than the professional qualities of the doctors, and less satisfied with their empowerment and doctors' availability. CONCLUSIONS: In-patients' attitudes towards their psychiatric care involves a complex relationship between clinical and sociocultural characteristics. Satisfaction studies can serve as an important monitor and reminder of patient dissent.
BACKGROUND: Measurement of the quality of psychiatric care including assessment of patients' views have become increasingly important as expectations of the standard of care rises. METHODS: Attitudes and satisfaction of acute psychiatric in-patients were investigated using a questionnaire looking at satisfaction, patients' views on personal and professional qualities of psychiatrists, empowerment and insight. RESULTS: The response rate was 79.2% (137 out of 173). Patients with a diagnosis of a non-affective psychotic illness, particularly those lacking insight were significantly less satisfied with their care. Respondents were more satisfied with the personal rather than the professional qualities of the doctors, and less satisfied with their empowerment and doctors' availability. CONCLUSIONS: In-patients' attitudes towards their psychiatric care involves a complex relationship between clinical and sociocultural characteristics. Satisfaction studies can serve as an important monitor and reminder of patient dissent.
Authors: Alan S Bellack; Michael F Green; Judith A Cook; Wayne Fenton; Philip D Harvey; Robert K Heaton; Thomas Laughren; Andrew C Leon; Donna J Mayo; Donald L Patrick; Thomas L Patterson; Andrew Rose; Ellen Stover; Til Wykes Journal: Schizophr Bull Date: 2006-08-24 Impact factor: 9.306
Authors: Juan Miguel Garrido; Jose Sánchez-Moreno; Mireia Vázquez; Diego Hidalgo; Marc Valentí; Jose Manuel Goikolea; Antoni Benabarre; Alejandro Ylla; Iria Grande; Eduard Vieta; Antoni Trilla Journal: J Behav Health Serv Res Date: 2019-04 Impact factor: 1.505