Literature DB >> 35974967

Highlighting artificial intelligence roles in business area Amid the COVID-19 crisis.

Abdellatif Aziki1, Moulay Hachem Fadili1.   

Abstract

PURPOSE: The fast development of technology and data has fueled the use of artificial intelligence (AI) in the business area, but there has been no comprehensive review to guide and assess this evolution, especially in the context of Covid-19 crisis. Our objective is to highlight the nature and scale of AI research in the business area, during the COVID-19 Pandemic.
METHODS: We performed a scoping review and searched two literature databases (Scopus and MDPI) for terms related to AI and Covid-19 by focusing on scientific papers published in the field of business. We used multiple tools (Endnote, Covidence) for titles and abstracts selection, followed by full-text screening. The studies must include research on artificial intelligence and Covid-19, and then be published in English-language, between March 2020 and March 2022.
RESULTS: 31 studies met eligibility criteria (of 391 studies selected). Most of the published articles refer to conceptual analysis or quantitative works, the rest of the articles used a literature review except 4 articles published using a qualitative method of analysis. In addition, we observe an evolution of the total number of publications for the 31 articles included in the analysis.
CONCLUSIONS: Studying AI in the business field amid the covid-19 crisis is at an early stage of maturity, especially with the use of new AI technologies.). For the field to progress, more studies are needed in the next few years.
© 2022 The Author(s). Published by Elsevier B.V.

Entities:  

Keywords:  AI;Business area; Artificial intelligence; Machine learning; covid-19 pandemic

Year:  2022        PMID: 35974967      PMCID: PMC9374311          DOI: 10.1016/j.procs.2022.07.060

Source DB:  PubMed          Journal:  Procedia Comput Sci


  8 in total

1.  PRISMA Extension for Scoping Reviews (PRISMA-ScR): Checklist and Explanation.

Authors:  Andrea C Tricco; Erin Lillie; Wasifa Zarin; Kelly K O'Brien; Heather Colquhoun; Danielle Levac; David Moher; Micah D J Peters; Tanya Horsley; Laura Weeks; Susanne Hempel; Elie A Akl; Christine Chang; Jessie McGowan; Lesley Stewart; Lisa Hartling; Adrian Aldcroft; Michael G Wilson; Chantelle Garritty; Simon Lewin; Christina M Godfrey; Marilyn T Macdonald; Etienne V Langlois; Karla Soares-Weiser; Jo Moriarty; Tammy Clifford; Özge Tunçalp; Sharon E Straus
Journal:  Ann Intern Med       Date:  2018-09-04       Impact factor: 25.391

Review 2.  A scoping review of scoping reviews: advancing the approach and enhancing the consistency.

Authors:  Mai T Pham; Andrijana Rajić; Judy D Greig; Jan M Sargeant; Andrew Papadopoulos; Scott A McEwen
Journal:  Res Synth Methods       Date:  2014-07-24       Impact factor: 5.273

3.  Customer engagement design during the COVID 19 pandemic, mutual trust and intelligent automation: a conceptual perspective.

Authors:  Abdullah Abdulmohsen Alfalih
Journal:  J Innov Entrep       Date:  2022-03-05

4.  Enhancing the scoping study methodology: a large, inter-professional team's experience with Arksey and O'Malley's framework.

Authors:  Helena M L Daudt; Catherine van Mossel; Samantha J Scott
Journal:  BMC Med Res Methodol       Date:  2013-03-23       Impact factor: 4.615

5.  A conceptual framework of the service delivery system design for hospitality firms in the (post-)viral world: The role of service robots.

Authors:  Faruk Seyitoğlu; Stanislav Ivanov
Journal:  Int J Hosp Manag       Date:  2020-09-15
  8 in total

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