| Literature DB >> 35747006 |
Margaret J Connolly1, William G Weppner2,3, Robert J Fortuna4, Erin D Snyder5.
Abstract
Continuity of care is an essential component of primary care, resulting in improved satisfaction, management of chronic conditions, and adherence to screening recommendations. The impact of continuity of care in teaching practices remains unclear. We performed a scoping review of the literature to understand the impact of continuity on patients and trainees in teaching practices. A systematic search was performed through PubMed to identify articles published prior to January 2020 addressing continuity of care and health outcomes in resident primary care clinic settings. A total of 543 abstracts were evaluated by paired independent reviewers. In total, 24 articles met the inclusion criteria and were abstracted by four authors. These articles included a total of 6,973 residents (median = 96, range = 9-5,000) and over 1,000,000 patients (median = 428, range = 70-1,000,000). Most publications demonstrated that higher continuity was associated with better diabetic care (71%, n = five of seven), receipt of preventive care per guidelines (60%, n = three of five), and lower costs or administrative burden of care (100%, n = three of three). A smaller proportion of publications reported a positive association between continuity and hypertension control (28%, n = two of seven). The majority of publications evaluating patient/resident satisfaction demonstrated that better continuity was associated with higher patient (67%, n = four of six) and resident (67%, n = six of nine) satisfaction. A review of the existing literature revealed that higher continuity of care in resident primary care clinics was associated with better patient health outcomes and patient/resident satisfaction. Interventions to improve continuity in training settings are needed.Entities:
Keywords: continuity; continuity of care; internship; residency; resident
Year: 2022 PMID: 35747006 PMCID: PMC9206854 DOI: 10.7759/cureus.25167
Source DB: PubMed Journal: Cureus ISSN: 2168-8184
Figure 1PRISMA diagram for study selection.
PRISMA: Preferred Reporting Items for Systematic Reviews and Meta-Analyses
Overview of studies: clinical care.
UPC: usual provider of care; MMCI: modified modified continuity index; LDL: low-density lipoprotein
| Study | Design | Setting | Participants | Duration | Outcome |
| Diabetic care | |||||
| Parchman and Burge [ | Retrospective, cross-sectional survey | A network of six family medicine residencies | 76 family physicians, 397 patients | Six months | Process measures higher for patients who had seen their usual provider once in the last year. Quality of care associated with UPC (r = 0.148, p = 0.03) |
| Dearinger et al. [ | Retrospective chart review | Internal medicine residency | 83 internal medicine and internal medicine-pediatrics residents, 15 faculty preceptors, 70 patients | Three years | Significant relationship between change in HbA1c and resident UPC (p = 0.02). 94% of patients in the top quartile UPC had improved A1c |
| Nguyen et al. [ | Retrospective chart review | Internal medicine residency | 38 faculty physicians and 96 internal medicine residents, 650 patients | Two years | Resident patients had more missed appointments. More frequent missed appointments associated with higher HbA1c. Lower continuity contributed to more missed appointments |
| Younge et al. [ | Retrospective chart review and diabetes registry | Family medicine residency | 484 patients | Two years | No association between MMCI and diabetes quality of care process measures (80% of patients in the sample achieved process measures). There was a relationship between continuity and HbA1c control (low continuity and higher HbA1c) |
| Wieland et al. [ | Retrospective pre-post scheduling intervention | Internal medicine residency | 96 residents | Two years | Continuity decreased with intervention. No change in quality metrics (HbA1c, LDL, blood pressure, microalbumin) |
| Fortuna et al. [ | Retrospective, cross-sectional survey | Four training programs (internal medicine, pediatrics, family medicine, internal medicine-pediatrics) and 30 affiliated non-teaching practices | 140 residents, 66 faculty, 134 community physicians, 117,235 visits | One year | Higher continuity was associated with achieving HbA1c < 8% |
| Jantea et al. [ | Retrospective pre-post scheduling intervention | Internal medicine residency | 208 residents, 39 core faculty | Visit continuity decreased after intervention, no change in HbA1c | |
| Hypertension | |||||
| Fisher et al. [ | Retrospective longitudinal cohort | Family medicine residency | 459 patients with hypertension | Two years | No association between continuity and systolic or diastolic blood pressure, or controlled vs. uncontrolled. Non-significant trend to improvement with increased continuity when evaluated by tertiles |
| Dearinger et al. [ | Retrospective chart review | Internal medicine residency | 83 internal medicine and internal medicine-pediatrics residents, 15 faculty preceptors, 70 patients | Three years | No association between continuity and blood pressure |
| Nguyen et al. [ | Retrospective chart review | Internal medicine residency | 38 faculty physicians and 96 internal medicine residents, 650 patients | Two years | Resident patients had more missed appointments. More frequent missed appointments associated with uncontrolled blood pressure. Lower continuity contributed to more missed appointments |
| Younge et al. [ | Retrospective review of chart and diabetes registry | Family medicine residency | 484 patients | Two years | No association between continuity and blood pressure control |
| Wieland et al. [ | Retrospective pre-post scheduling intervention | Internal medicine residency | 96 residents | Two years | Continuity decreased with intervention. No change in quality metrics (HbA1c, LDL, blood pressure, microalbumin) |
| Fortuna et al. [ | Retrospective, cross-sectional survey | Four training programs (internal medicine, pediatrics, family medicine, internal medicine-pediatrics) and 30 affiliated non-teaching primary care practices | 140 residents, 66 faculty, 134 community physicians, 117,235 visits | One year | Higher continuity associated with achieving blood pressure of <140/80 mmHg |
| Jantea et al. [ | Retrospective pre-post scheduling intervention | Internal medicine residency | 208 residents, 39 core faculty | Visit continuity decreased after intervention, no change in blood pressure | |
| Preventative care | |||||
| Angelotti et al. [ | Retrospective pre-post intervention to institute patient-centered medical home care | 60 teaching hospitals (118 residencies in internal medicine, family medicine, pediatrics, internal medicine-pediatrics) | 5,000 residents, >1,000,000 Medicaid beneficiaries | Four years | Improvements over baseline seen for breast cancer screening, colon cancer screening, tobacco use screening and cessation counseling |
| Neiderman et al. [ | Retrospective cohort, pre-post integrated child behavior specialist | Pediatrics residency | 363 patients | Three years | Continuity improved with intervention. No difference in immunization rates |
| Nguyen et al. [ | Retrospective chart review | Internal medicine residency | 38 faculty physicians and 96 internal medicine residents, 650 patients | Two years | Resident patients had more missed appointments. More frequent missed appointments were associated with less preventative care. Lower continuity contributed to more missed appointments |
| Wieland et al. [ | Retrospective pre-post scheduling intervention | Internal medicine residency | 96 residents | Two years | Continuity decreased with intervention. No change in preventative care obtained |
| Fortuna et al. [ | Retrospective, cross-sectional survey | Four training programs (internal medicine, pediatrics, family medicine, internal medicine-pediatrics) and 30 affiliated non-teaching primary care practices | 140 residents, 66 faculty, 134 community physicians, 117,235 visits | One year | Higher continuity patients more likely to have colon and breast cancer screening |
Overview of studies: cost of care and patient and resident satisfaction.
| Study title | Design | Setting | Participants | Duration | Outcome |
| Costs of care | |||||
|
Rulin et al. [ | Retrospective chart review, pre-post scheduling intervention | Obstetrics-gynecology residency | Nine residents, 164 patients | 34 months | Residents and staff reported that continuity promotes more efficient use of physician time, fewer tests ordered, and results in better overall patient care |
|
Christakis et al. [ | Retrospective claim review | Pediatric residency | 759 patients | Four years | Unadjusted data showed higher continuity patients were less likely to visit emergency department. When fully adjusted, only faculty continuity was associated with emergency department use |
|
Neher et al. [ | Retrospective chart review, pre-post scheduling intervention | Family medicine residency | Eight faculty physicians and 24 family medicine residents, 1,709 patients | Two years | Continuity improved with intervention. Staff time required to schedule appointments decreased by 75% |
| Patient and resident satisfaction | |||||
|
Blankfield et al. [ | Prospective chart review | Family medicine residency | 19 residents, four faculty | Three months | Continuity correlated with multiple item scores for resident satisfaction with clinic. Continuity explains half of the variance in physician satisfaction with practice |
|
Belardi et al. [ | Prospective pre-post scheduling intervention | Family medicine residency | Six residents, six faculty | 15 months | Intervention improved continuity. Residents reported increased satisfaction with office practice because of increased continuity. No change in patient satisfaction |
|
Morgan et al. [ | Retrospective chart review | Family medicine residency | 36 residents, 276 patients | One week | Not seeing one’s provider over multiple visits was associated with lower satisfaction and less likely to recommend center. Those most dissatisfied had worst continuity (four percent). High-usage patients (>10 visits/year) were most dependent on continuity for satisfaction |
|
Warm et al. [ | Retrospective chart review, pre-post scheduling intervention | Internal medicine residency | 108 residents, 489 patients | Three years | Intervention improved continuity. Residents reported higher satisfaction scores, and value of continuity experience was higher. Patient satisfaction scores improved with intervention |
|
Wieland et al. [ | Retrospective pre-post scheduling intervention | Internal medicine residency | 96 residents | Two years | Continuity decreased with intervention. No change in resident satisfaction, but improvement in the ability to focus on clinic and perceived inpatient/outpatient balance. Patient satisfaction did not change |
|
Tuli et al. [ | Prospective cohort, scheduling intervention | Pediatric Residency | 31 residents, eight faculty | Four months | Continuity improved with intervention. Resident satisfaction did not change. Patient satisfaction improved after intervention |
|
Francis et al. [ | Cross-sectional review | 12 internal medicine residencies | 713 residents | Nine months | Continuity was not associated with resident satisfaction or patient satisfaction |
Preferred Reporting Items for Systematic reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) Checklist.
JBI = Joanna Briggs Institute; PRISMA-ScR = Preferred Reporting Items for Systematic reviews and Meta-Analyses extension for Scoping Reviews
*Where sources of evidence (see the second footnote) are compiled from bibliographic databases, social media platforms, and websites.
† A more inclusive/heterogeneous term used to account for the different types of evidence or data sources (e.g., quantitative and/or qualitative research, expert opinion, and policy documents) that may be eligible in a scoping review as opposed to only studies. This is not to be confused with information sources (see the first footnote).
‡ The frameworks by Arksey and O’Malley (6) and Levac and colleagues (7) and the JBI guidance (4, 5) refer to the process of data extraction in a scoping review as data charting.
§ The process of systematically examining research evidence to assess its validity, results, and relevance before using it to inform a decision. This term is used for items 12 and 19 instead of “risk of bias” (which is more applicable to systematic reviews of interventions) to include and acknowledge the various sources of evidence that may be used in a scoping review (e.g., quantitative and/or qualitative research, expert opinion, and policy document).
From: Tricco AC, Lillie E, Zarin W, O'Brien KK, Colquhoun H, Levac D, et al. PRISMA Extension for Scoping Reviews (PRISMAScR): checklist and explanation. Ann Intern Med. 2018;169:467–473. doi: 10.7326/M18-0850 [36].
| Section | Item | PRISMA-ScR Checklist item | Reported on page # |
| Title | |||
| Title | 1 | Identify the report as a scoping review | 1 |
| Abstract | |||
| Structured summary | 2 | Provide a structured summary that includes (as applicable): background, objectives, eligibility criteria, sources of evidence, charting methods, results, and conclusions that relate to the review questions and objectives | 2 |
| Introduction | |||
| Rationale | 3 | Describe the rationale for the review in the context of what is already known. Explain why the review questions/objectives lend themselves to a scoping review approach | 4 |
| Objectives | 4 | Provide an explicit statement of the questions and objectives being addressed with reference to their key elements (e.g., population or participants, concepts, and context) or other relevant key elements used to conceptualize the review questions and/or objectives | 5 |
| Methods | |||
| Protocol and registration | 5 | Indicate whether a review protocol exists; state if and where it can be accessed (e.g., a Web address); and if available, provide registration information, including the registration number | n/a |
| Eligibility criteria | 6 | Specify characteristics of the sources of evidence used as eligibility criteria (e.g., years considered, language, and publication status), and provide a rationale | 5 |
| Information sources* | 7 | Describe all information sources in the search (e.g., databases with dates of coverage and contact with authors to identify additional sources), as well as the date the most recent search was executed | 5 |
| Search | 8 | Present the full electronic search strategy for at least 1 database, including any limits used, such that it could be repeated | 5 |
| Selection of sources of evidence† | 9 | State the process for selecting sources of evidence (i.e., screening and eligibility) included in the scoping review | 5 |
| Data charting process‡ | 10 | Describe the methods of charting data from the included sources of evidence (e.g., calibrated forms or forms that have been tested by the team before their use, and whether data charting was done independently or in duplicate) and any processes for obtaining and confirming data from investigators | 5 |
| Data items | 11 | List and define all variables for which data were sought and any assumptions and simplifications made | 5 and table of articles |
| Critical appraisal of individual sources of evidence§ | 12 | If done, provide a rationale for conducting a critical appraisal of included sources of evidence; describe the methods used and how this information was used in any data synthesis (if appropriate) | n/a |
| Synthesis of results | 13 | Describe the methods of handling and summarizing the data that were charted. | 5 |
| Results | |||
| Selection of sources of evidence | 14 | Give numbers of sources of evidence screened, assessed for eligibility, and included in the review, with reasons for exclusions at each stage, ideally using a flow diagram | Figure |
| Characteristics of sources of evidence | 15 | For each source of evidence, present characteristics for which data were charted and provide the citations | Tables |
| Critical appraisal within sources of evidence | 16 | If done, present data on critical appraisal of included sources of evidence (see item 12) | n/a |
| Results of individual sources of evidence | 17 | For each included source of evidence, present the relevant data that were charted that relate to the review questions and objectives | 6-11 |
| Synthesis of results | 18 | Summarize and/or present the charting results as they relate to the review questions and objectives. | 6-11 |
| Discussion | |||
| Summary of evidence | 19 | Summarize the main results (including an overview of concepts, themes, and types of evidence available), link to the review questions and objectives, and consider the relevance to key groups | 11-13 |
| Limitations | 20 | Discuss the limitations of the scoping review process | 13 |
| Conclusions | 21 | Provide a general interpretation of the results with respect to the review questions and objectives, as well as potential implications and/or next steps | 13-14 |
| Funding | |||
| Funding | 22 | Describe sources of funding for the included sources of evidence, as well as sources of funding for the scoping review. Describe the role of the funders of the scoping review | N/A |