| Literature DB >> 35592258 |
David Allen1,2, Louise Hickson3, Melanie Ferguson1,4,5.
Abstract
Background: A variety of outcome domains are currently measured for the assessment of hearing rehabilitation. To date, there is no consensus about which outcome domains should be measured, when they should be measured, and how they should be measured. In addition, most studies seeking to develop core outcome sets and measures for hearing rehabilitation services have primarily focussed on the opinions and expertise of researchers, and, to a lesser extent, clinicians, rather than also involving clients of those services. The principles of experience-based co-design suggest that health services, researchers, and policymakers should come together with clients and their families to design health services and define what metrics should be used for their success.Entities:
Keywords: audiology; correction of hearing impairment; hearing loss; outcome assessment (health care); patient reported outcome measures (PROMs)
Year: 2022 PMID: 35592258 PMCID: PMC9110701 DOI: 10.3389/fnins.2022.787607
Source DB: PubMed Journal: Front Neurosci ISSN: 1662-453X Impact factor: 5.152
FIGURE 1Overall structure of the research study, including the number of participants in each workshop and Delphi round. Information that was used to develop subsequent stages is indicated by arrows.
Synthesised responses to illustrate Kemeny-Young method.
| Person A | Person B | Person C | |
| Item 1 | Strongly agree | Agree | Agree |
| Item 2 | Agree | Disagree | Agree |
| Item 3 | Disagree | Neither agree nor disagree | Disagree |
| Item 1 > Item 2 > Item 3 | Item 1 > Item 3 > Item 2 | (Item 1 = Item 2) > Item 3 | |
| K-Y ranking Item 1 > Item 2 > Item 3 | Three agreements (Item 1 > Item 2; Item 2 > Item 3; Item 1 > Item 3) | Two agreements (Item 1 > Item 2; Item 1 > Item 3) | Two agreements (Item 1 > Item 3; Item 2 > Item 3) |
Types of response invited for each section of the Delphi review surveys.
| Section | Round 1 | Round 2 | Round 3 |
| Outcome domains | Professional: Rating of importance and open-ended question | Professional: Rating of importance | Professional: Rating of importance and ranking of importance |
| Consumer: Rating of importance and open-ended question | Consumer: Rating of importance | Consumer: Ranking of importance | |
| Methods of collection | Professional: Open-ended questions | Professional: Ranking of importance | Professional: Ranking of importance |
| Consumer: Rating of comfortableness | Consumer: Ranking of importance | ||
| National Outcomes Database: Purposes and drawbacks | Professional: Open-ended questions | Professional: Rating of importance | Professional: Rating of importance |
| Consumer: Rating of importance. | Consumer: Rating of importance | ||
| National Outcomes Database: Potential stakeholders to run a database | Consumer: Rating of comfortableness. | ||
| Time of collection: Time points | Professional: Open-ended question | Professional: Ranking of importance | |
| Time of collection: Benefits and drawbacks of time points | Professional: Open-ended question | Professional: Rating of agreement | Professional: Rating of agreement |
| Reasons for collection | Professional: Open-ended question | Professional: Rating of agreement | Professional: Rating of agreement |
| Parties responsible for collection | Professional: Open-ended question | Professional: Rating of agreement | Professional: Rating of agreement |
Results from the outcome domains section among the professional group.
| Domain | Consensus percentage | Consensus ranking |
| Improved communication ability |
| 1 |
| Improved communication in groups |
| 2 |
| Improved personal relationships |
| 3 |
| Improved self-management ability |
| 4 |
| Improved well-being |
| 5 |
| Improved participation in activities |
| 6 |
| Improved social engagement |
| 7 |
| Increased use of hearing aids | 77% | 8 |
| Improved sense of empowerment |
| 9 |
| Increased independence |
| 10 |
| Reduced social isolation |
| 11 |
| Reduced loneliness |
| 12 |
| Reduced listening effort |
| 13 |
| Improved community engagement |
| =14 |
| Improved access to education | 53% | =14 |
Consensus percentages meeting the consensus criterion are shown in bold.
Statements from the reasons for collection section among the professional group.
| Statement | Consensus percentage |
| To provide an evidence base to help inform clinical decision-making |
|
| To inform hearing care professionals as to the need for further interventions for their clients |
|
| To ensure that services offered are providing benefit to clients |
|
| To ensure that hearing care professionals are providing appropriate hearing care services to their clients |
|
| To provide a benchmark against which clinical services can be measured |
|
| To demonstrate whether the Voucher Scheme is positively impacting clients |
|
| To demonstrate the success of the rehabilitation programme for the client |
|
| To enable hearing care organisations to monitor consistency of practice |
|
| To help inform the client’s rehabilitation journey and management plan |
|
| To provide evidence for the effective use of government resources |
|
| To help promote a more holistic approach to hearing rehabilitation rather than focus solely on hearing aids |
|
| To enable the hearing care professional to compare management approaches, e.g., when trying a different rehabilitation option |
|
| To help the Government and other funders target poorly performing hearing care organisations for auditing |
|
| To facilitate the identification of hearing care professionals within an organisation who require more training or assistance | 77% |
| To provide population data to health researchers | 74% |
Consensus percentages meeting the consensus criterion are shown in bold.
Results from the outcome domains section among the consumer group.
| Domain | Consensus percentage | Consensus ranking |
| I can live my life independently |
| 1 |
| I can communicate well with my family |
| 2 |
| I can communicate effectively with people |
| 3 |
| I am able to do the things that I want to do |
| 4 |
| I hear clearly with my hearing aids |
| 5 |
| I can use my hearing aids effectively |
| 6 |
| My hearing impacts less on my family |
| 7 |
| I have the skills I need to communicate |
| 8 |
| I have more control over my hearing |
| 9 |
| I trust my hearing care professional |
| 10 |
| My hearing aids are comfortable |
| 11 |
| I can use the telephone effectively |
| 12 |
| I am better able to hear the TV as a result of my hearing care |
| 13 |
| I am able to participate in the social events that I want |
| 14 |
| I am satisfied with the hearing care I receive |
| 15 |
Consensus percentages meeting the consensus criterion are shown in bold.
Statements from the time of collection section among the professional group.
| Statement | Consensus percentage |
| A baseline measure should be obtained at or prior to fitting of a device to help determine the course of treatment intervention |
|
| A baseline measure should be obtained at or prior to fitting of a device to assess future progress |
|
| The final outcome measure should not be collected any sooner than 3 months as clients may not have acclimatised to their devices |
|
| Outcome measures should be obtained multiple times during a year to assess the course of the rehabilitation intervention | 77% |
| An outcome measure should be obtained at around the 3-months period, as clients struggle with device compliance around this period | 50% |
| Outcome measures are likely to capture a more holistic view if conducted 12-months post fitting | 50% |
| Outcome measures are likely to capture a more holistic view if conducted 6-months post fitting | 47% |
Consensus percentages meeting the consensus criterion are shown in bold.
Rankings of methods of outcomes collection.
| Statement | Professionals consensus ranking | Consumers consensus ranking |
| The hearing care professional fills out a questionnaire with the client face to face | 1 | 1 |
| The client fills out a paper questionnaire that is posted to them by their hearing care professional | 2 | =3 |
| The client fills out a questionnaire (paper or electronic) with their GP | 3 | =3 |
| The client fills out a paper questionnaire that is posted to them by their GP | 4 | =3 |
| The client fills out a paper questionnaire (or electronically on a tablet) and returns it to their hearing care professional or the receptionist | 5 | =3 |
| The hearing care professional fills out a questionnaire with the client over the telephone | 6 | =3 |
| The client fills out an online questionnaire that is emailed to them by their hearing care professional | 7 | 2 |
Statements from the parties responsible for collection section among the professional group.
| Statement | Consensus percentage | Direction |
| Outcomes are best collected by the client’s own hearing care professional because outstanding problems experienced by the client can be responded to more readily | 60% | Agree |
| Outcome should be collected by a third party independent of the hearing care organisation to avoid the potential for bias | 50% | Agree |
| Clients will be more honest if outcomes are collected by someone independent of their hearing care organisation | 43% | Agree |
| Outcomes are best collected by the client’s own hearing care professional because the client is familiar with the hearing care professional and they are familiar with the client | 33% | Agree |
| Outcomes should be collected by hearing advocacy groups because they are less likely to show any bias | 33% | Disagree |
| Outcomes should be collected by hearing care professionals because they are less likely to show any bias | 37% | Disagree |
| A Government body, e.g., the Hearing Services Program is the best placed group to collect outcomes | 50% | Disagree |
For each statement, the consensus percentage is given, along with the direction in which that consensus percentage was calculated. For example, for the first item, 60% of people rated the item as Agree or Strongly Agree, and a smaller percentage rated it as either Disagree or Strongly Disagree.
Summary of rankings of individual domains provided by participants in the consensus workshop.
| Domain | 1st | 2nd | 3rd | 4th | 5th | 6th | 7th |
| Improved communication ability | 10 | 0 | 1 | 0 | 0 | 0 | 0 |
| Improved personal relationships | 1 | 4 | 5 | 1 | 0 | 0 | 0 |
| Improved well-being | 0 | 5 | 0 | 3 | 0 | 0 | 1 |
| Reduced participation restrictions | 0 | 1 | 1 | 5 | 3 | 1 | 0 |
| Increased independence | 0 | 1 | 1 | 1 | 7 | 1 | 0 |
| Improved perception of clarity | 0 | 0 | 1 | 0 | 1 | 3 | 6 |
| Improved self-management ability | 0 | 0 | 0 | 1 | 0 | 6 | 4 |
For each individual domain presented to participants, the table shows the number of participants ranking it first, second, etc. This is the same format in which these data were made available to participants.