Consuela C Yousef1,2,3, Teresa M Salgado4, Ali Farooq5, Keisha Burnett6, Laura E McClelland7, Laila C Abu Esba2,3,8, Hani S Alhamdan2,9, Sahal Khoshhal2,3,10, Ibrahim Aldossary2,3,11, Omar A Alyas12, Jonathan P DeShazo7. 1. Pharmaceutical Care Department, Ministry of National Guard-Health Affairs, Dammam, Saudi Arabia. 2. King Abdullah International Medical Research Center, Riyadh, Saudi Arabia. 3. King Saud bin Abdul-Aziz University for Health Sciences, Riyadh, Saudi Arabia. 4. Department of Pharmacotherapy and Outcomes Science, School of Pharmacy, Virginia Commonwealth University, Richmond, Virginia, United States. 5. Department of Computing, University of Turku, Turku, Finland. 6. Department of Clinical Laboratory Sciences, Cytopathology Practice Program, University of Tennessee Health Science Center, Memphis, Tennessee, United States. 7. Department of Health Administration, Virginia Commonwealth University, Richmond, Virginia, United States. 8. Pharmaceutical Care Department, Ministry of National Guard-Health Affairs, Riyadh, Saudi Arabia. 9. Pharmaceutical Care Department, Ministry of the National Guard-Health Affairs, Jeddah, Saudi Arabia. 10. Pharmaceutical Care Department, Ministry of National Guard-Health Affairs, Madinah, Saudi Arabia. 11. Pharmaceutical Care Department, Ministry of National Guard-Health Affairs, Al Ahsa, Saudi Arabia. 12. College of Medicine, Royal College of Surgeons in Ireland-Medical University of Bahrain, Kingdom of Bahrain.
Abstract
BACKGROUND: Personal health records (PHRs) can facilitate patient-centered communication through the secure messaging feature. As health care organizations in the Kingdom of Saudi Arabia implement PHRs and begin to implement the secure messaging feature, studies are needed to evaluate health care providers' acceptance. OBJECTIVE: The aim of this study was to identify predictors of health care providers' behavioral intention to support the addition of a secure messaging feature in PHRs using an adapted model of the Unified Theory of Acceptance and Use of Technology as the theoretical framework. METHODS: Using a cross-sectional survey design, data on acceptance of secure messaging features in PHRs were collected from health care providers working at the Ministry of National Guard Health Affairs between April and May 2021. The proposed model was tested using partial least squares structural equation modeling in SmartPLS. RESULTS: There were 224 participants: female (66.5%), 40 to 49 years of age (39.9%), nurses (45.1%), and those working more than 10 years in the organization (68.8%). Behavioral intention to support the addition of a secure messaging feature was significantly influenced by performance expectancy (β = 0.21, p = 0.01) and attitude (β = 0.50, p < 0.01), while other predicting factors, such as effort expectancy, social influence, and facilitating condition, did not significantly affect the intention. Furthermore, age, years of experience, and professional role did not moderate the relationships. CONCLUSION: Health care professionals will support introducing a secure messaging feature in the PHRs if they serve the intended purpose. Considering attitude also plays a significant role in acceptance, it is necessary to arrange for training and support, so that caregivers, health care providers, and the patients become familiar with the benefits and expected outcomes of using the feature. Thieme. All rights reserved.
BACKGROUND: Personal health records (PHRs) can facilitate patient-centered communication through the secure messaging feature. As health care organizations in the Kingdom of Saudi Arabia implement PHRs and begin to implement the secure messaging feature, studies are needed to evaluate health care providers' acceptance. OBJECTIVE: The aim of this study was to identify predictors of health care providers' behavioral intention to support the addition of a secure messaging feature in PHRs using an adapted model of the Unified Theory of Acceptance and Use of Technology as the theoretical framework. METHODS: Using a cross-sectional survey design, data on acceptance of secure messaging features in PHRs were collected from health care providers working at the Ministry of National Guard Health Affairs between April and May 2021. The proposed model was tested using partial least squares structural equation modeling in SmartPLS. RESULTS: There were 224 participants: female (66.5%), 40 to 49 years of age (39.9%), nurses (45.1%), and those working more than 10 years in the organization (68.8%). Behavioral intention to support the addition of a secure messaging feature was significantly influenced by performance expectancy (β = 0.21, p = 0.01) and attitude (β = 0.50, p < 0.01), while other predicting factors, such as effort expectancy, social influence, and facilitating condition, did not significantly affect the intention. Furthermore, age, years of experience, and professional role did not moderate the relationships. CONCLUSION: Health care professionals will support introducing a secure messaging feature in the PHRs if they serve the intended purpose. Considering attitude also plays a significant role in acceptance, it is necessary to arrange for training and support, so that caregivers, health care providers, and the patients become familiar with the benefits and expected outcomes of using the feature. Thieme. All rights reserved.
Authors: Karla Lancaster; Aseel Abuzour; Manmeet Khaira; Annalise Mathers; April Chan; Vivian Bui; Annie Lok; Lehana Thabane; Lisa Dolovich Journal: J Med Internet Res Date: 2018-12-18 Impact factor: 5.428
Authors: Bandar Al Knawy; Mahmood Adil; George Crooks; Kyu Rhee; David Bates; Hani Jokhdar; Michael Klag; Uichin Lee; Ali H Mokdad; Louise Schaper; Raed Al Hazme; Ali M Al Khathaami; Joud Abduljawad Journal: Lancet Date: 2020-09-22 Impact factor: 79.321