| Literature DB >> 34277843 |
Jasmin Mahabamunuge1, Lauren Farmer1,2, Joanna Pessolano1, Nisha Lakhi1,3.
Abstract
INTRODUCTION: Despite its healthcare advantages and expanded use during the COVID-19 pandemic, telehealth is not included in many medical school curricula.Entities:
Keywords: COVID-19; Medical education; Telehealth; Virtual
Year: 2021 PMID: 34277843 PMCID: PMC8273528 DOI: 10.30476/jamp.2021.89447.1375
Source DB: PubMed Journal: J Adv Med Educ Prof ISSN: 2322-2220
Likert Survey Medical Student Perceptions of the novel TEC: Telehealth Encounter. N=33
| Telehealth Evaluation Survey Statements | Strongly Agree | Moderately Agree | Moderately Disagree | Strongly Disagree |
|---|---|---|---|---|
| The physician instructor explained medical history and other pertinent facts prior to the Telehealth patient encounter. | 28 (84.9%) | 2 (12.1%) | 1 (3.0%) | 0 (0%) |
| This Telehealth experience provided me with a valuable patient interaction. | 21 (63.4%) | 11 (33.3%) | 1 (3.0%) | 0 (0%) |
| The content of the physician debriefing played a useful role in my clinical skills training. | 24 (72.3%) | 9 (27.3%) | 0 (0%) | 0 (0%) |
| I felt that it was a good use of my time to participate in a Telehealth encounter. | 25 (75.8%) | 8 (24.2%) | 0 (0%) | 0 (0%) |
| The telehealth activity helped develop practical skills for effective communication with patients. | 22 (66.7%) | 8 (24.2%) | 3 (9.1%) | 0 (0%) |
| This session increased my confidence in interviewing a patient presenting with a gynecological complaint. | 22 (66.7%) | 9 (27.3%) | 2 (6.1%) | 0 (0%) |
| The educational value of a telehealth patient interview was similar to an in-person patient interview. | 11 (33.3%) | 14 (42.4%) | 7 (21.2%) | 1(3.0%) |
| Telehealth encounters/education should be part of the medical student clerkships during social distancing secondary to COVID-19 restrictions. | 26 (78.8%) | 6 (18.2%) | 1 (3.0%) | 0 (0%) |
| Telehealth encounters/education should be part medical student clerkships going forward (post COVID-19). | 14 (42.4%) | 13 (39.4%) | 6 (18.2%) | 0 (0%) |
TEC: Telehealth Education Curriculum; vOSCE: virtual Objective Structured Clinical Encounter
Likert Survey Medical Student Perceptions of the novel TEC: vOSCE. N=48
| vOSCE Evaluation Survey Statements | Strongly Agree | Moderately Agree | Moderately Disagree | Strongly Disagree |
|---|---|---|---|---|
| This virtual SP experience provided me with valuable patient interaction. | 22 (45.8%) | 18 (37.5%) | 2 (4.2%) | 6 (12.5%) |
| The scenario content was relevant to my clerkship. | 33 (68.8%) | 9 (18.8%) | 0 (0%) | 6 (12.5%) |
| My interaction with the SP was appropriate and realistic. | 18 (37.5%) | 21 (43.8%) | 6 (12.5%) | 3 (6.3%) |
| Collaborating with a colleague while writing the post-station note enhanced the virtual OSCE experience. | 23 (47.9%) | 8 (16.7%) | 15 (31.3%) | 2 (4.2%) |
| The content of the debriefing played a useful role in my clinical skills training. | 20 (41.7%) | 18 (37.5%) | 6 (12.5%) | 4 (8.3%) |
| This session increased my confidence in interviewing a patient presenting with a gynecological complaint. | 15 (31.3%) | 23 (47.9%) | 5 (10.4%) | 5 (10.4%) |
| This session increased my confidence in navigating a patient interview using a virtual platform. | 23 (47.9%) | 20 (41.7%) | 1 (2.1%) | 4 (8.3%) |
| A virtual-OSCEs is a valuable tool to train students in Telemedicine. | 21 (43.8%) | 19 (39.6%) | 4 (8.3%) | 4 (8.3%) |
| Virtual-OSCEs should be part of 3rd year medical student clerkships going forward. | 12 (25%) | 19 (39.6%) | 13 (27.1%) | 4 (8.3%) |
TEC: Telehealth Education Curriculum; vOSCE: virtual Objective Structured Clinical Encounter
Telehealth survey free response questions and identified student answer themes.
| Questions and identified response themes | Selected quotes |
|---|---|
| Getting virtual clinical exposure to “real patients” during a pandemic. | “Having an opportunity to interact with patients regardless of being on a 'virtual' rotation”. |
| “Being able to learn more and interview a real patient. Having that actual patient exposure is one of the most important things about M3”. | |
| “Speaking with true patients (not SPs) is always beneficial and Ob/Gyn was one of the only rotations to arrange this, so that was a major plus”. | |
| 2. Practicing Ob/Gyn history taking. | “Being able to get the history of an obgyn patient and present to my attending was useful and helped me feel like I was getting clinical exposure”. |
| 3. Being taught by knowledgeable attendings who helped develop clinical reasoning skills. | “The 2 physicians I was paired with were both extremely helpful and provided a lot of information about the encounter. Both answered my questions thoroughly and what to expect during the encounter. I thought it was a good experience”. |
| “Direct feedback from the provider was very helpful”. | |
| “The opportunity to work directly with attending physicians and answer their questions related to the case”. | |
| 1. Technical challenges | “Technological issues with 3-way calling”. |
| “The technology sometimes didn’t always work”. | |
| 2. Inability to physically examine the patient. | “With OB/Gyn telemedicine visits it seems difficult to capture a complete picture of a patient at times because for one, you are not able to perform a pelvic exam”. |
| “Not being able to physically examine the patient”. | |
| 3. Difficulty communicating with nonverbally. | “Not really being able to engage how the patient was doing based on the physical cues”. |
| “Not being able to play off the patient’s expressions and emotions”. | |
| 1. Telehealth visits are similar to in person visits. | “They helped solidify clinical information similarly to how in-person encounters do. It was also beneficial for practicing communication skills”. |
| “That virtual interviews are not too different in terms of communications and personal skills, and history taking”. | |
| 2. Telehealth visits are a valuable tool and save time for patients. | “Telehealth is a huge time saver for the patient and also allows them to ask any immediate questions they have and check in more often”. |
| “That telehealth visits can still be useful and productive, and are a valuable tool”. | |
| 3. Communication skills are important in a virtual format. | “Communication skills even more important in this format”. |
| 4. Time management is important when acquiring patient histories virtually. | “How to gather a focused history without seeing the patient in person”. |
vOSCE survey free response questions and identified student answer themes.
| Questions and identified response themes | Selected quotes |
|---|---|
| 1. Increased comfort and familiarity with the virtual encounter format. | “Having to interact with the standardized patient virtually and feeling comfortable as the session went on”. |
| “Familiarizing with the first-time awkward feeling of speaking with patients through a screen”. | |
| “Getting comfortable with the format”. | |
| 2. Opportunity to experience Ob/Gyn patient encounters during COVID-19. | “To be able to interview a patient with a gyn complaint since we weren’t able to do so in person”. |
| “It provided me with the ability to practice history taking in a gyn encounter, which I hadn't had the entire rotation”. | |
| 3. Collaboration with peers. | “Having the chance to do a virtual interview and having another student to discuss the note with”. |
| “I feel like getting to work in tandem with someone else and see how they apply clinical reasoning skills helped me to improve my own note-writing and differential diagnosis skills”. | |
| 1. Technical difficulties/adjusting to a virtual format. | “Technical difficulties and lag”. |
| “I had some internet issues initially, definitely flustered me a bit”. | |
| 2. The virtual physical exam. | “Having to do the physical examination by asking questions was a bit hard to navigate”. |
| “Asking questions about the components of the physical exam, as opposed to doing the actual maneuvers”. | |
| 3. Difficulty connecting with patients given limited ability to read body language and communicate nonverbally. | “Not being able to express appropriate empathy or read the patient's body language”. |
| “Difficult to adjust to being on a virtual platform in terms of showing empathy and utilizing communication skills”. | |
| “Not having the body language as part of communication”. | |
| 1. The vOSCE was helpful for practicing Ob/Gyn history taking and developing a differential diagnosis. | “Very helpful to have some communication with a ‘patient’ during the course, given the circumstances”. |
| 2. Ability to experience and practice using telemedicine. | “Greater comfort with telemedicine encounters”. |
| “It was a really nice experience even though it’s new and nerve racking at first”. | |
| 3. Telemedicine is good tool for student learning. | “Telemedicine SPs are an effective way to teach students and can be very helpful”. |
| “Telemedicine is an important tool in medicine”. | |
| Practice with nonverbal communication. | “Rapport building and demonstrating empathy must be even more intentional on a virtual platform because subtleties can be missed”. |
| “There is a different way of expressing empathy in these interactions”. | |
| “Communication is especially important when interactions are virtual”. |
TEC: Telehealth Education Curriculum; vOSCE: virtual Objective Structured Clinical Encounter