| Literature DB >> 33870327 |
Jacqueline O'Toole1, Sandra Zaeh1, Michelle N Eakin1, Mark H Adelman2, Rendell W Ashton3, Lee Daugherty Biddison1, Gabriel T Bosslet4, Kristin M Burkart5, Stephen T Doyle6, Malik M Khurram S Khan7, Peter H Lenz8, Jennifer W McCallister9, Cynthia S Rand1, Kristin A Riekert1, Morgan I Soffler10, Gretchen R Winter11, Michelle Sharp1.
Abstract
Background: Burnout is common among physicians who care for critically ill patients and is known to contribute to worse patient outcomes. Fellows training in pulmonary and critical care medicine (PCCM) have risk factors that make them susceptible to burnout; for example, clinical environments that require increased intellectual and emotional demands with long hours. The Accreditation Council for Graduate Medical Education has recognized the increasing importance of trainee burnout and encourages training programs to address burnout. Objective: To assess factors related to training and practice that posed a threat to the well-being among fellows training in PCCM and to obtain suggestions regarding how programs can improve fellow well-being.Entities:
Keywords: burnout; medical education; qualitative research
Year: 2021 PMID: 33870327 PMCID: PMC8043275 DOI: 10.34197/ats-scholar.2020-0097OC
Source DB: PubMed Journal: ATS Sch ISSN: 2690-7097
Characteristics of sample population responding to any open-ended question (N = 427)
| Characteristic | |
|---|---|
| Fellowship type | |
| Critical care medicine | 33 (8) |
| Pulmonary medicine | 5 (1) |
| Pulmonary and critical care medicine | 388 (91) |
| Missing | 1 (<1) |
| Fellowship year | |
| First-year | 156 (37) |
| Second-year | 141 (33) |
| Third-year or beyond | 128 (30) |
| Missing | 2 (<1) |
| AAMC geographic region | |
| Central | 113 (26) |
| Northeast | 175 (41) |
| South | 54 (13) |
| West | 63 (15) |
| Missing | 22 (5) |
| Age | 32.6 ± 2.79 |
| Gender | |
| Identifies as male | 255 (60) |
| Identifies as female | 169 (39) |
| Missing | 3 (1) |
| Married | 326 (76) |
| Has caregiver responsibilities | 176 (41) |
| Race/ethnicity | |
| White/non-Hispanic | 252 (59) |
| Black/non-Hispanic | 12 (3) |
| Asian or Pacific Islander | 103 (25) |
| Hispanic | 15 (4) |
| Native American/Alaskan | 1 (<1) |
| More than one option | 34 (8) |
| Missing | 10 (2) |
| Screened positive for burnout | 143 (33) |
| Screened positive for depressive symptoms | 175 (41) |
Definition of abbreviation: AAMC = Association of American Medical Colleges.
Note that the percentages do not equal 100 because of rounding.
Reported as mean ± standard deviation.
Caregiver responsibilities include children, disabled or ill family member, or elders.
Figure 1.Common fellow reported themes from written responses to the following question: “What factors of your training/practice, if any, do you feel pose a threat to your physician wellness and/or increase your burnout?”
Themes identified from written responses to the question, “What factors of your training/practice, if any, do you feel pose a threat to your physician wellness and/or increase your burnout?”*
| Theme and Code | Exemplar Quote | |
|---|---|---|
| Clinical burden | ||
| Workload | 207 (49) | “Combination of frequency of overnight call with length of harder clinical rotations.” |
| “12 continuous days of 12 h a day ICU.” | ||
| Administrative burden | 82 (19) | “Billing and EMR, documentation.” |
| “Amount of documentation in electronic medical record.” | ||
| Patient responsibility | 63 (15) | “High pressure environment without room for errors.” |
| “Ratio of patients to provider.” | ||
| Emotional toll | 54 (13) | “Taking care of dying patients without an emotional outlet to address this.” |
| “Futile care in the ICU.” | ||
| Clinical resources | 49 (12) | “Clinic-related issues such as outside records, follow-up, phone calls.” |
| “Limited clinic nursing support.” | ||
| Individual factors | ||
| Work–life | 52 (12) | “Not having enough truly free time away from the hospital.” |
| “Having to take lots of work home.” | ||
| Personal health concerns | 34 (8) | “Lack of time for self-maintenance.” |
| “Chronic sleep deprivation.” | ||
| Finances | 27 (6) | “The debt the debt the debt.” |
| “Financial insecurity.” | ||
| Resources for child health | 8 (2) | “Lack of any structured maternity leave.” |
| “Lack of childcare.” | ||
| Team culture | ||
| Leadership issues | 85 (20) | “Emphasis on hospital and institutional priorities over individual learning.” 87 |
| “Reporting same problems to the program leadership without changes.” | ||
| Interpersonal relationships | 54 (13) | “Poor interpersonal/professional interactions (hostile environment).” |
| “Feeling like a scribe for attendings, midlevels being given more priority than trainees.” | ||
| Lack of appreciation | 44 (10) | “Being made to feel like a workhorse instead of someone who is respected.” |
| “Lack of recognition by attendings and staff.” | ||
| Communication | 17 (4) | “Unclear expectations.” |
| “Challenges in responding to feedback.” | ||
| Program resources | ||
| Protected time | 47 (11) | “Simultaneous “protected” time that doesn’t really exist in which to produce other research work in an academic setting.” |
| “Pressure to complete research/academic production to get an academic job while balancing clinical responsibilities.” | ||
| Educational inefficiency | 38 (9) | “Rotations with poor education: Service ratio.” |
| “Lack of program leadership emphasis on importance of clinical care, education, QI efforts (as opposed to significant emphasis on research accomplishments).” | ||
| Career development | 37 (9) | “The lack of care by mentors/superiors.” |
| “Limited opportunity for creative work or growth.” | ||
| Lack of perks | 8 (2) | “Not enough free food.” |
| “No place to rest at work.” | ||
| Limited autonomy | ||
| Schedule | 39 (9) | “Lack of control/planning for our schedule and work hours.” |
| Flexibility | “Lack of control over one’s schedule.” | |
| Autonomy | 36 (9) | “The lack of autonomy in my program has significantly decreased the amount of satisfaction that I get from work.” |
| “Essentially, a lack of control over medical decision despite bearing the burdens of malpractice risk.” |
Definition of abbreviations: EMR = electronic medical record; ICU = intensive care unit.
Italicized numbers with quotes represent fellow identification numbers.
Fellow responses reported as the frequency of theme mention (n) as a percentage of total responses (N = 423). The total exceeds 100% because of multiple themes referenced per response.
Perks included free food, coffee, parking, and activities.
Themes identified from written responses to the question, “What are things your training program can do to improve your physician wellness and/or reduce burnout?”*
| Theme and Code | Exemplar Quote | |
|---|---|---|
| Program or institution | ||
| Protected academic development | 87 (23) | “Set up guidelines for what responsibilities should NOT be assigned to the fellow, as they have little educational value and simply take advantage of the fellow to do busy work.” |
| “Fewer mandatory educational conferences or protected time to attend them.” | ||
| Perks (free food, coffee, parking, and activities) | 71 (19) | “Free food and counseling sessions to deal with stress at workplace.” |
| “Improve or additional on-site gym access, financial support for childcare, some kind of activity for spouses, free and nutritious food.” | ||
| Program leadership | 44 (12) | “Increase microaggressions awareness.” |
| “Meet with the fellows and actually change aspects of the program, which has not been done to a large degree. All of the programs decisions seem designed to maximize attendings work satisfaction.” | ||
| Mental health/emotional support | 24 (6) | “Offer assistance with wellness. Allowing easy access to mental health services, including coverage for shift. More resources for wellness.” |
| “Hearing attendings experience with burnout.” | ||
| Physical activity | 23 (6) | “Having an on-site gym would be hugely beneficial.” |
| “Free yoga sessions.” | ||
| Financial | 22 (6) | “Do anything to actually reduce the burdens of training and raising a family (for many of us, anyway) on a salary that compels us to moonlight to make ends meet. Negotiate for meals at every hospital.” |
| “Provide additional financial support for educational costs (study aids, board examination costs, publication fees).” | ||
| Resources related to children/family | 19 (5) | “Help fellows obtain spots in the on-site daycare program. There is a 1-yr waitlist. Residents and fellows should have preferred access given the hours worked and pay received.” |
| “Improve parental and maternity leave to at least the standard of the rest of the University.” | ||
| Back up provider | 10 (3) | “No real organization. If you want to go to a conference or have a family emergency, you are left begging other fellows for coverage and always must make it up.” |
| “Establish a sick call system.” | ||
| Clinical | ||
| Reduce physician workload | 86 (23) | “Divide tasks more equitably, have the fellows more integrated into the team, rather than triaging the ICU 24/7.” |
| “Cap length of a particular rotation at 4 wk. Reduce frequency of overnight call.” | ||
| More flexibility in work | 58 (16) | “Standardizing time off and schedule so that sleep/wake cycles can regulate for longer periods of time. For example, I do not need a reduction in the amount of call but if it was more patterned and predictable, I could likely help plan better.” |
| “Limit bleed of work in home life.” | ||
| Involve more care providers | 38 (10) | “Increase clinical staff support or limit (cap) number of patients/procedures/etc. for academic teams.” |
| “Hire more fellows and institute a night float system.” | ||
| Assistance with administrative burden | 31 (8) | “Decreased the number of patients required to be seen (especially in clinic). Simplify the billing system.” |
| “Provide ancillary resources like people that can set up our patients with sleep studies, pulmonary rehab, etc.” | ||
| Make attending physicians more available to provide care | 9 (2) | “Prioritize physician wellness among the faculty. It’s hard to imagine improving fellow burnout when the faculty appear burned out.” |
| “Have dedicated attendings to each service that are not responsible for nonclinical duties at the same time, allowing us to be more efficient and get the day done in a reasonable time.” | ||
| Organizational culture | ||
| Professional interpersonal interactions/team building | 33 (9) | “Community building, listen to feedback on how to improve.” |
| “Improve relations between fellowships.” | ||
| Appreciation | 32 (9) | “Frequent recognition of fellow contributions to division/department objectives and patient care.” |
| “Anything that makes me feel valued will probably reduce my sense of burnout.” | ||
| Clear communication | 20 (5) | “Clear delineation of fellows’ clinical role.” |
| “More clearly defined roles for fellows and APP’s.” | ||
| More autonomy | 6 (2) | “Support fellows in decisions if justification is found reasonable.” |
| “More autonomy.” |
Definition of abbreviation: APP = advance practice provider; ICU = intensive care unit.
Italicized numbers with quotes represent fellow identification numbers.
Fellow responses reported as the frequency of theme mention (n) as a percentage of total responses (N = 375). The total exceeds 100% because of multiple themes referenced per response.