Literature DB >> 33183297

Readability of online COVID-19 health information: a comparison between four English speaking countries.

Amy P Worrall1,2, Mary J Connolly3,4, Aine O'Neill5,3, Murray O'Doherty5,3, Kenneth P Thornton3,4, Cora McNally5, Samuel J McConkey5,6, Eoghan de Barra5,6.   

Abstract

BACKGROUND: The internet is now the first line source of health information for many people worldwide. In the current Coronavirus Disease 2019 (COVID-19) global pandemic, health information is being produced, revised, updated and disseminated at an increasingly rapid rate. The general public are faced with a plethora of misinformation regarding COVID-19 and the readability of online information has an impact on their understanding of the disease. The accessibility of online healthcare information relating to COVID-19 is unknown. We sought to evaluate the readability of online information relating to COVID-19 in four English speaking regions: Ireland, the United Kingdom, Canada and the United States, and compare readability of website source provenance and regional origin.
METHODS: The Google® search engine was used to collate the first 20 webpage URLs for three individual searches for 'COVID', 'COVID-19', and 'coronavirus' from Ireland, the United Kingdom, Canada and the United States. The Gunning Fog Index (GFI), Flesch-Kincaid Grade (FKG) Score, Flesch Reading Ease Score (FRES), Simple Measure of Gobbledygook (SMOG) score were calculated to assess the readability.
RESULTS: There were poor levels of readability webpages reviewed, with only 17.2% of webpages at a universally readable level. There was a significant difference in readability between the different webpages based on their information source (p < 0.01). Public Health organisations and Government organisations provided the most readable COVID-19 material, while digital media sources were significantly less readable. There were no significant differences in readability between regions.
CONCLUSION: Much of the general public have relied on online information during the pandemic. Information on COVID-19 should be made more readable, and those writing webpages and information tools should ensure universal accessibility is considered in their production. Governments and healthcare practitioners should have an awareness of the online sources of information available, and ensure that readability of our own productions is at a universally readable level which will increase understanding and adherence to health guidelines.

Entities:  

Keywords:  COVID-19; Coronarvirus pandemic; Health information; Health literacy; Readability

Mesh:

Year:  2020        PMID: 33183297      PMCID: PMC7661100          DOI: 10.1186/s12889-020-09710-5

Source DB:  PubMed          Journal:  BMC Public Health        ISSN: 1471-2458            Impact factor:   3.295


Background

The Coronavirus Disease 2019 (COVID-19) pandemic has led to an expected increase in the number of online searches on the condition. Internet users are now frequently searching for health related information and as a tool to answer questions about symptoms, diagnoses and treatment [1]. Social distancing, lockdowns and self-isolation policies worldwide have also meant patients’ access to in-person health care advice has decreased and reliance on either telemedicine or online information has increased. This is reflected in the rise of Google® Trends searches for ‘coronavirus’, ‘COVID’ and ‘COVID-19′ in recent months [2]. The internet as a source of health information is unregulated and the quality, reliability, and accessibility to the reader is variable. While there are some quality guidelines available, such as Health on the Net (www.hon.ch/en), which promotes reliable and transparent health information online, there is little guidance for readability of online health information [3]. Many webpages provide inaccurate or questionable information and this can be harmful [4]. A small number of studies have already reported on the quality of COVID-19 related health information [5], and indeed the misinformation that has appeared on webpages and in particular on social media in recent months [4, 6]. The quality of information relating to COVID-19 accessed found that there are often discrepancies between health information issued by public health organisation and general information available on other digital media [7]. Several tools are available to assess the readability of information, such as the Gunning Fox Index (GFI), the Flesch Reading Ease Score (FRES), the Flesch-Kincaid Grade (FKG) and the Simple Measure of Gobbledygook (SMOG) score [8]. These tools are established validated readability tools and are validated in health information studies and the English language, and have defined score levels for universal readability [9]. The readability of health information related to COVID-19 has not been published. We sought to evaluate the readability of online information relating to COVID-19 in four English speaking regions: Ireland, the United Kingdom, Canada and the United States, ranking of websites, and compare readability of website source provenance and regional origin.

Methods

Webpage search and identification

The Google® search engine was used to collate the first 20 webpage URLs for three individual searches for ‘COVID’, ‘COVID-19’, and ‘coronavirus’. When searching for information on the internet users typically will pick one of the first five search results, and will typically rephrase their search criteria instead of proceeding to the second page (or further) [10], as a result we only included results from the first page of search engine results. The searches were conducted from geolocation search engine settings, in web-browser Google Chrome Version 85, to reflect the webpages found in Ireland, the United Kingdom, Canada and the United States. All searches were conducted on 17th April 2020. All previous search history and data caches were cleared before the first search, and between searches. Webpage results are tabulated in Appendix 1. Results were categorised by two researchers (AW and MC) independently based on source provenance of the webpage; ‘government and public health organisations’, ‘educational or scientific institution’, ‘digital media’ or ‘other’. A fifth category of ‘peer-reviewed journals/articles’ was included, but no webpage results fell into this category, and as such we have not included it in results. Source provenance for ‘government and public health organisations’ required that the webpage was supported, funded or hosted on a government, state, county or federal website platform (.gov.us, .gov.nl.ca, hse.ie, nhs.co.uk, as some examples), ‘educational or scientific institutions’ included sources such as Mayo Clinic, Medline, WebMD, etc., ‘digital media’ sources were webpages from news outlets, newspaper digital platforms etc., and ‘other’ captured the remaining webpages that fell out of these categories, similar to previous published categories in readability analyses [11].

Readability assessment tools

Four scores were used to calculate readability of the webpages; the Gunning Fog Index (GFI), the Flesch Kincaid Grade (FKG) Score and Flesch Reading Ease Score (FRES) and the Simple Measure of Gobbledygook (SMOG) Index. To ensure consistency and avoid human error the readability tests were done using an online readability calculator to provide FRES, FKG, GFI and SMOG scores [12]. All webpages were screened by the readability tool and hyperlinks, non-standard text, abbreviations and author names were not included in the analysis to prevent low-skewing of results.

The Flesch Reading Ease Score (FRES)

The FRES is a tool that indicates readability of English text on a 100-point scale. The FRES can be calculated using the following formula: [206.835 – (1.015 x (total words ÷ total sentences)) – (84.6 x (total syllables ÷ total words))]. The higher the score the greater the ease of comprehension, e.g. > 90 scores indicate something that would easily be understood by a 10–11 year old. A recommended score between 60 and 70 represents a suitable readability level for most 13 year olds, which adequately captures most patient cohorts [13].

The Flesch-Kincaid Grade Score

The Flesch-Kincaid Grade (FKG) Score is a readability test used extensively in educational settings, it gives a marker of readability with a weighting on syllables. It can be calculated with the following formula: 0.39 (total words/total sentences) + 11.8 (total syllables/total words) – 15.59. The resulting number gives an estimated United States grade level equivalent. For universal accessibility and readability a suitable score is < 8.

The Gunning Fox Index

The GFI tool is an English language tool measuring readability by estimating years of formal education needed to understand a text on the first time of reading. The GFI can be calculated using the following formula: 0.4 x [(words ÷ sentences) + 100 x (complex words ÷ total words)]. A lower score indicates sample text that is more easily read. The GFI scale runs from 6 to 17; where 6 represents the reading level of an 11–12 year old, 12 is an 18 year old who has completed second level education, and 17 is a university level graduate [13]. Information requiring near universal readability should have a GFI < 8 [14].

The Simple Measure of Gobbledygook Index

The SMOG readability index estimates the number of years of formal education that a reader would need in order to read the material tested. The SMOG formula is: 3 + square root √ [number of polysyllabic words x (30 ÷ number of sentences)]. SMOG is only validated in the English language and is validated in healthcare information studies [15]. A suitable SMOG score for universal readability is 10.

Statistical analysis

Descriptive statistics were calculated for SMOG, FRES, FKG and GFI scores. Shapiro-Wilk test determined parametric or non-parametric data distribution. Mean (SD) were used for normally distributed data, while median (range) were used for non-parametrically distributed data. Spearman’s correlations and Pearson’s correlations were used to assess non-parametric and parametric association between readability scores respectively. ANOVAs and Kruskall-Wallis tests were used to compare differences between the mean or median readability scores for univariate group analysis to determine differences between country, continent and source provenance. A 5% level of significance was used for all statistical tests. All statistical analysis was performed using GraphPad Prism software Version 8 (La Jolla, CA, USA, 2020), SPSS Statistics Version 26 (IBM, 2020) and Microsoft Office Excel Version 16 (USA, 2018).

Results

The searches were performed using the keywords: coronavirus, COVID, COVID-19. The first 20 webpages were collated from each search and the search was conducted geolocated to Ireland, the United Kingdom, Canada and the United States, totalling 240 webpages (Appendix 1). Of the 240 webpages analysed 53% (n = 127) were government organisations or public health organisation webpages, 29% (n = 69) were digital or social media webpages, 5% (n = 11) were from scientific or educational institutions and 14% (n = 33) were from other sources (Table 1A). There was a relation by chi squared analysis between country and source type of information in the website results (x2 = 23.69, p < 0.00481). This relationship was investigated for differences between regional spread of webpage sources (ANOVA, p < 0.042), with Canada and the United States having higher numbers of public health and governmental websites than Ireland and the United Kingdom (Table 1A). There was matching inverse correlation between webpage sources between countries (r − 0.172, 95% CI [− 0.2960 to − 0.04293], p < 0.007,) and between continents (r − 0.185, 95% CI [− 0.3084 to − 0.05652], p < 0.0039), both by non-parametric Spearman correlation analysis.
Table 1

A) Webpages tabulated by country and source type. B) Readability scores for webpages by region. Statistical analysis showed no significant difference between countries or continents. FRES target score > 60, FKG target < 8, GFI target < 8 and SMOG target score < 10. C) Readability scores for webpages by source type. ANOVA for normally distributed FRES with mean (SD), and Kruskal-Wallis for non-parametric FKG, GFI and SMOG scores with median (range)

AGovernment and Public Health OrganisationsEducational or Scientific InstitutionDigital MediaOther
Ireland2921613
United Kingdom227247
Canada391139
United States371164
Total127116933
B

FRES

Mean (SD)

FKG

Median (range)

GFI

Median (range)

SMOG

Median (range)

Ireland48.93 (12.45)8.7 (5–14)8.7 (3–16)10.4 (7–17)
United Kingdom52.21 (13.04)8.7 (4–20)9.25 (4–18)10.9 (9–18)
Canada47.89 (9.57)8.8 (4–14)8.8 (2–15)11.0 (7–15)
United States49.58 (10.25)8.8 (5–20)8.6 (3–18)11.0 (7–18)
Total49.65 (11.4)8.8 (4–20)8.8 (2–18)10.9 (7–18)
C

FRES

Mean (SD)

FKG

Median (range)

GFI

Median (range)

SMOG

Median (range)

Government and Public Health Organisations48.5 (13.1)8.7 (4–20)8.7 (3–18)10.4 (7–18)
Educational or Scientific Institution44.8 (10.1)10.4 (8–14)11.1 (8–15)11.7 (10–15)
Digital Media53.3 (10.6)9.4 (4–14)9.7 (2–15)11.2 (8–14)
Other47.52 (10.89)8.6 (5–12)8.0 (3–14)11.1 (9–14)
Univariate Analysis (p-value)< 0.0196*< 0.04*< 0.0003***< 0.0009***

* p ≤ 0.05, ** p ≤ 0.01, *** p ≤ 0.001, ****p ≤ 0.0001

A) Webpages tabulated by country and source type. B) Readability scores for webpages by region. Statistical analysis showed no significant difference between countries or continents. FRES target score > 60, FKG target < 8, GFI target < 8 and SMOG target score < 10. C) Readability scores for webpages by source type. ANOVA for normally distributed FRES with mean (SD), and Kruskal-Wallis for non-parametric FKG, GFI and SMOG scores with median (range) FRES Mean (SD) FKG Median (range) GFI Median (range) SMOG Median (range) FRES Mean (SD) FKG Median (range) GFI Median (range) SMOG Median (range) * p ≤ 0.05, ** p ≤ 0.01, *** p ≤ 0.001, ****p ≤ 0.0001 FRES results were parametric, while FKG, GFI and SMOG scores were all non-parametric. Only 17.2% (n = 165) of all the readability scores analysed demonstrated a universally readable level. 19% (n = 45) of FRES scores were at a universally readable level (> 60), 32% (n = 77) of FKG scores (target < 8), 37% (n = 88) of GFI scores (target < 8), and only 30% (n = 73) of SMOG scores were at a universally readable levels (< 10). The mean readability scores for webpages searched from all regions were below the standard universal readability levels, and there were no significant differences comparably between regions (Table 1B). There were significant differences between the readability of webpages depending on the information source for all readability scores FRES (p < 0.0196), FKG (p < 0.04), GFI (p < 0.0003), and SMOG (p < 0.0009) by ANOVA analyses (Table 1C). From this analysis the most readable sources across the majority of the scores were webpages issued by government and public health organisations. All four readability scores (FRES, FKG, GFI and SMOG) correlated with each other significantly (Spearman’s correlations, r values, p values and 95% CI available in Appendix 2). There was a positive association between source of information category and ranking of the webpage on the search engine results by Spearman correlation (r 0.184, 95% CI [0.05525 to 0.3072], p < 0.004).

Discussion

Health literacy is an important barrier for communication by health professionals, public health bodies and government institutions with the public [9]. The COVID-19 pandemic presents a number of health literacy obstacles which include the rapid publication of information, the frequently evolving and fluctuating nature of public guidelines and health information, the lack of specific treatments, with an evidence base, for COVID-19 pneumonia, and the inconsistent and sometimes dangerous information and misinformation that is occurring online, in particular on social media [16]. Basic access to reliable, high quality and readable online information is an economic and social privilege, and the COVID-19 pandemic has highlighted this digital inequality [17]. Indeed, readability of online health information related to other epidemics such as Zika virus, and Ebola virus disease also found the majority of health information, including governmental and public health sources to be beyond basic readability levels [18, 19]. A fundamental necessity to understanding and engaging with health information is the accessibility and readability of the information and while there is a pressure and immediacy to publish information at short notice, readability should be considered when producing health literature and information [16]. The webpages analysed were mostly higher than an acceptable universal level for readability. The universal level of readability is generally accepted to be that of a child, aged 10–11 that has attended primary school or junior school [13]. The best performing readability score found only 37% of webpages readable to a universal audience, this does not reflect well for the health information produced and disseminated online. Similar studies of quality and readability of online health information also often report poor readability levels including in vascular surgery [20], respiratory medicine [11], and genitourinary medicine [21]. This poor readability level affects understanding of the health information; resulting in poor adherence to hygiene measures, social-distancing measures, and further public health recommendations [6]. Webpages most likely to be viewed are webpages on the first page of search results [10], making website rankings an important factor for consideration [22]. Our analysis included only webpages from the first page of search engine results and the moderately positive correlation between source type and ranking of webpages on the search results is reassuring as the majority of webpages were published by public health organisations or government bodies, and they tended to be both ranked higher on the results list and have better readability scores. Search engines have the ability to manipulate ranking settings, and sponsored search results can often tamper with what audiences see first [22]. Google®, has been making corporate decisions to artificially rank high-profile health information from respectable prevalence such as the World Health Organisation since early March 2020 [23]. This might explain why Government and Public Health bodies account for 53% (n = 127) of search results, and while this is reassuring because readability tends to be higher from information from those origins, the mean readability scores in this study remain poor. These differences seen between countries and continents in both the type of source information available is worth considering, given that there is a clear difference in readability between sources. The correlations between the various readability scores was reassuring and showed that while there are some differences that the trend in detecting poor readability was similar between tests (Appendix 2). While much has been published in the last few weeks on the quality of health information and the misinformation relating to COVID-19, this is the first assessment of readability of online information on COVID-19 with comparisons between four English speaking countries. We acknowledge the limitations of this study. There are a number of weaknesses associated with each of the readability scores [14, 24]. The tests rely on numbers of words in sentences, or syllables in words, which may not always reflect the reading level. The scores do not consider layout, infographics or figures that often help accessibility and understanding of accompanying literature. Like all infodemiology research the nature of researching online health information is limited by the constantly changing, revising and updating of online material. This study may have different results if repeated at another time.

Conclusion

The majority of webpages relating to COVID-19 are not at a universal reading level in four major English speaking regions. However, reassuringly most webpages originated from public health organisations and government bodies. While there is an urgency in a global pandemic to publish guidance and health information, there is an onus on publishers from all information sources to publish information that is readable for all levels of comprehension, which will in turn lead to better levels of education and adherence to guidance.
Table 2

List of Webpages returned after using the search terms coronavirus, COVID and COVID-19 in the Google® search engine on 17th April 2020

Ireland Search Results
Search results for ‘COVID’
 1. https://www.who.int/emergencies/diseases/novel-coronavirus-2019/events-as-they-happen
 2. https://www.who.int/emergencies/diseases/novel-coronavirus-2019
 3. https://www.worldometers.info/coronavirus/?
 4. https://www.rte.ie/news/coronavirus/2020/0412/1130066-coronavirus-world/
 5. https://www2.hse.ie/conditions/coronavirus/coronavirus.html
 6. https://www.hse.ie/eng/services/news/newsfeatures/covid19-updates/partner-resources/covid-19-translated-resources/
 7. https://www.gov.ie/en/news/7e0924-latest-updates-on-covid-19-coronavirus/
 8. https://www.gov.ie/en/campaigns/c36c85-covid-19-coronavirus/
 9. https://en.wikipedia.org/wiki/Coronavirus_disease_2019
 10. https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/get-your-household-ready-for-COVID-19.html
 11. https://www.fda.gov/food/food-safety-during-emergencies/food-safety-and-coronavirus-disease-2019-covid-19
 12. https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus/covid-19-current-situation/covid-19-current-cases/covid-19-significant-clusters
 13. https://www.google.com/covid19/
 14. https://www.health.harvard.edu/diseases-and-conditions/covid-19-basics
 15. https://twitter.com/hashtag/Covid19
 16. https://enterprise-ireland.com/en/About-Us/Services/Covid-19/Supports/
 17. https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html
 18. https://www.theguardian.com/society/2020/apr/12/domestic-violence-surges-seven-hundred-per-cent-uk-coronavirus
 19. https://www.oie.int/scientific-expertise/specific-information-and-recommendations/questions-and-answers-on-2019novel-coronavirus/
 20. https://www.healthline.com/coronavirus
Search results for ‘COVID-19’
 1. https://www2.hse.ie/conditions/coronavirus/coronavirus.html
 2. https://www.gov.ie/en/campaigns/c36c85-covid-19-coronavirus/
 3. https://www.gov.ie/en/service/0039bc-view-the-covid-19-coronavirus-dashboard-showing-the-latest-stats-and/
 4. https://www.rte.ie/news/coronavirus/2020/0412/1130066-coronavirus-world/
 5. https://www.rte.ie/news/coronavirus/2020/0410/1129892-virus-strain-begins-to-show/
 6. https://www.citizensinformation.ie/en/health/covid19/
 7. https://www.hpsc.ie/a-z/respiratory/coronavirus/novelcoronavirus/
 8. https://services.mywelfare.ie/en/topics/covid-19-payments/
 9. https://en.wikipedia.org/wiki/Coronavirus_disease_2019
 10. https://enterprise-ireland.com/en/About-Us/Services/Covid-19/Supports/
 11. https://www.sfi.ie/funding/funding-calls/covid19-rapid-response/
 12. https://www.adobe.com/ie/covid-19-response.htmlhttp://www.inis.gov.ie/en/INIS/Pages/COVID-19-updates-and-announcements
 13. http://www.artscouncil.ie/Funds/Arts-Council-COVID-19-Crisis-Response-Award/
 14. https://www.ryanair.com/ie/en/useful-info/disruptions-and-refunds/coronavirus-covid-19
 15. https://microfinanceireland.ie/loan-packages/covid19/https://www.education.ie/covid19
 16. https://www.northernsound.ie/covid-19-death-toll-continues-rise/
 17. https://www.mentalhealthireland.ie/get-support/covid19/
 18. https://dbei.gov.ie/en/What-We-Do/Supports-for-SMEs/COVID-19-supports/Government-supports-to-COVID-19-impacted-businesses.html
Search results for ‘Coronavirus’
 1. https://www2.hse.ie/conditions/coronavirus/coronavirus.html
 2. https://www.gov.ie/en/news/7e0924-latest-updates-on-covid-19-coronavirus/
 3. https://www.rte.ie/news/coronavirus/2020/0411/1129974-coronavirus-ireland/
 4. https://www.rte.ie/news/us/2020/0411/1129968-coronavirus-new-york-vulnerable/
 5. https://www.hpsc.ie/a-z/respiratory/coronavirus/
 6. https://www.worldometers.info/coronavirus/country/ireland/
 7. https://www.worldometers.info/coronavirus/
 8. https://www.irishtimes.com/news/health/coronavirus
 9. https://www.fsai.ie/faq/coronavirus.html
 10. https://www.theguardian.com/uk-news/live/2020/apr/12/coronavirus-live-news-nhs-staff-deaths-boris-johnson-latest-updates
 11. https://www.independent.ie/world-news/coronavirus/
 12. https://www.dfa.ie/travel/travel-advice/coronavirus/
 13. https://www.ecdc.europa.eu/en/coronavirus
 14. https://en.wikipedia.org/wiki/2019%E2%80%9320_coronavirus_pandemic
 15. https://www.who.int/emergencies/diseases/novel-coronavirus-2019
 16. https://www.ryanair.com/ie/en/useful-info/disruptions-and-refunds/coronavirus-covid-19
 17. https://www.irishmirror.ie/all-about/coronavirus-1
 18. https://www.mirror.co.uk/news/uk-news/coronavirus-live-uk-updates-covid-21839286
 19. https://www.thejournal.ie/coronavirus/news/
 20. https://www.bbc.com/news/health-51048366
United Kingdom Search Results
Search results for ‘COVID’
 1. https://www.worldometers.info/coronavirus/
 2. https://www.who.int/emergencies/diseases/novel-coronavirus-2019/events-as-they-happen
 3. https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19
 4. https://www.gov.uk/coronavirus
 5. https://www.nhs.uk/conditions/coronavirus-covid-19/advice-for-people-at-high-risk/
 6. https://www.england.nhs.uk/statistics/statistical-work-areas/covid-19-daily-deaths/
 7. https://111.nhs.uk/covid-19/
 8. https://www.cdc.gov/coronavirus/2019-ncov/cases-updates/index.html
 9. https://en.wikipedia.org/wiki/Coronavirus_disease_2019
 10. https://www.standard.co.uk/news/health/coronavirus-uk-live-latest-updates-cases-toll-easter-a4412716.html
 11. https://www.google.com/covid19/
 12. https://www.bbc.com/news/world-us-canada-52249963
 13. https://www.cam.ac.uk/research/news/covid-19-genetic-network-analysis-provides-snapshot-of-pandemic-origins
 14. https://www.sciencemag.org/news/2020/04/survivors-severe-covid-19-beating-virus-just-beginning
 15. https://www.theguardian.com/membership/2020/apr/11/trump-coronavirus-crisis-dc-reporting
 16. https://www.theguardian.com/society/2020/apr/12/domestic-violence-surges-seven-hundred-per-cent-uk-coronavirus
 17. https://covid.joinzoe.com/
 18. https://twitter.com/hashtag/Covid19
 19. https://www.dailymail.co.uk/news/article-8210401/Iceland-finds-half-population-asymptomatic-infected-Covid-19.html
 20. https://covidmutualaid.org/
Search results for ‘COVID-19’
 1. https://www.nhs.uk/conditions/coronavirus-covid-19/
 2. https://www.gov.uk/coronavirus
 3. https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19
 4. https://en.wikipedia.org/wiki/Coronavirus_disease_2019
 5. https://www.who.int/news-room/q-a-detail/q-a-coronaviruses
 6. https://111.nhs.uk/covid-19/
 7. https://www.england.nhs.uk/statistics/statistical-work-areas/covid-19-daily-deaths/
 8. https://www.ecdc.europa.eu/en/covid-19-pandemic
 9. https://twitter.com/hashtag/Covid19
 10. https://www.standard.co.uk/news/health/coronavirus-uk-live-latest-updates-cases-toll-easter-a4412716.html
 11. https://www.theguardian.com/society/2020/apr/12/domestic-violence-surges-seven-hundred-per-cent-uk-coronavirus
 12. https://www.theguardian.com/membership/2020/apr/11/trump-coronavirus-crisis-dc-reporting
 13. https://news.sky.com/topic/covid-19-8518
 14. https://www.nice.org.uk/covid-19
 15. https://www.worldometers.info/coronavirus/?
 16. https://www.cam.ac.uk/research/news/covid-19-genetic-network-analysis-provides-snapshot-of-pandemic-origins
 17. https://www.cam.ac.uk/topics/covid-19
 18. https://www.independent.co.uk/topic/covid-19
 19. https://www.futurelearn.com/courses/covid-19-critical-care-education-resource
 20. https://bestpractice.bmj.com/topics/en-gb/3000168
Search results for ‘Coronavirus’
 1. https://www.nhs.uk/conditions/coronavirus-covid-19/
 2. https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public
 3. https://www.gov.uk/coronavirus
 4. https://www.worldometers.info/coronavirus/
 5. https://www.who.int/health-topics/coronavirus#tab=tab_1
 6. https://www.theguardian.com/uk-news/live/2020/apr/12/coronavirus-live-news-nhs-staff-deaths-boris-johnson-latest-updates
 7. https://www.bbc.com/news/uk-52256169
 8. https://www.bbc.com/news/world-europe-52226763
 9. https://111.nhs.uk/covid-19/
 10. https://www.mirror.co.uk/news/uk-news/coronavirus-live-uk-updates-covid-21839286
 11. https://en.wikipedia.org/wiki/Coronavirus
 12. https://en.wikipedia.org/wiki/2019%E2%80%9320_coronavirus_pandemic
 13. https://www.telegraph.co.uk/global-health/science-and-disease/coronavirus-uk-news-death-toll-boris-johnson-lockdown-extended/
 14. https://services.parliament.uk/bills/2019-21/coronavirus.html
 15. https://www.thesun.co.uk/news/11283723/coronavirus-live-updates-uk-lockdown/
 16. https://www.independent.co.uk/topic/coronavirus
 17. https://news.sky.com/topic/coronavirus-8483
 18. https://www.dailymail.co.uk/news/coronavirus/index.html
Canada Search Results
Search results for ‘COVID’
 1. https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html
 2. https://www.who.int/emergencies/diseases/novel-coronavirus-2019/events-as-they-happen
 3. https://news.ontario.ca/opo/en/2020/4/ontario-takes-further-action-to-stop-the-spread-of-covid-19.html
 4. https://www.worldometers.info/coronavirus/
 5. https://nationalpost.com/news/canada/that-is-a-surprise-doctors-still-waiting-for-feared-surge-of-covid-19-patients-in-canadian-icus
 6. https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/get-your-household-ready-for-COVID-19.html
 7. http://www.bccdc.ca/health-info/diseases-conditions/covid-19
 8. https://www.google.com/covid19/
 9. https://www.princeedwardisland.ca/en/topic/covid-19
 10. https://www.fda.gov/news-events/press-announcements/coronavirus-covid-19-update-fda-authorizes-blood-purification-device-treat-covid-19
 11. https://www.ctvnews.ca/health/coronavirus/retired-ontario-doctor-returns-to-work-to-help-with-covid-19-1.4892573
 12. https://calgary.ctvnews.ca/1-more-death-from-covid-19-in-calgary-zone-69-new-cases-of-the-illness-in-alberta-1.4892384
 13. https://myhealth.alberta.ca/journey/covid-19/Pages/COVID-Self-Assessment.aspx
 14. https://www.sciencemag.org/news/2020/04/survivors-severe-covid-19-beating-virus-just-beginning
 15. https://bc.thrive.health/
 16. https://globalnews.ca/news/6806734/coronavirus-canada-prison-cases/
 17. https://www.npr.org/sections/goatsandsoda/2020/04/09/830297538/scientists-try-to-figure-out-if-summer-will-slow-the-spread-of-covid-19
 18. https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus/covid-19-current-situation/covid-19-current-cases/covid-19-significant-clusters
 19. https://twitter.com/hashtag/covid%E3%83%BC19?lang=en
 20. https://nymag.com/intelligencer/2020/04/life-after-covid-the-view-from-beijing.html
Search results for ‘COVID-19’
 1. https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html
 2. https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html
 3. https://www.alberta.ca/coronavirus-info-for-albertans.aspx
 4. https://news.ontario.ca/opo/en/2020/4/ontario-takes-further-action-to-stop-the-spread-of-covid-19.html
 5. http://www.bccdc.ca/health-info/diseases-conditions/covid-19
 6. https://nationalpost.com/news/canada/that-is-a-surprise-doctors-still-waiting-for-feared-surge-of-covid-19-patients-in-canadian-icus
 7. https://www.gov.mb.ca/covid19/index.html
 8. https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/covid-19-provincial-support
 9. https://www.albertahealthservices.ca/topics/Page16944.aspx
 10. https://www.princeedwardisland.ca/en/topic/covid-19
 11. https://www.ctvnews.ca/health/coronavirus/phone-data-reveals-who-is-staying-home-during-covid-19-1.4892194
 12. https://www.camh.ca/en/health-info/mental-health-and-covid-19
 13. https://www.gov.nl.ca/covid-19/
 14. https://globalnews.ca/tag/covid-19/
 15. https://en.wikipedia.org/wiki/Coronavirus_disease_2019
 16. https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus/situation-coronavirus-in-quebec/
 17. https://www.intact.ca/en/covid19.html
 18. https://www.toronto.ca/home/covid-19/
 19. https://sharedhealthmb.ca/covid19/screening-tool/
 20. https://www.halton.ca/For-Residents/Immunizations-Preventable-Disease/Diseases-Infections/New-Coronavirus
Search results for ‘Coronavirus’
 1. https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/symptoms.html
 2. https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html
 3. https://nationalpost.com/news/world/two-thirds-of-acute-coronavirus-cases-tested-on-antiviral-drug-improved
 4. https://globalnews.ca/news/6808593/coronavirus-bc-ferries-easter-henry/
 5. https://globalnews.ca/news/6809091/snl-coronavirus-tom-hanks/
 6. https://www.worldometers.info/coronavirus/
 7. https://www.thestar.com/coronavirus.html
 8. https://www.bbc.com/news/health-51048366
 9. https://www2.gnb.ca/content/gnb/en/departments/ocmoh/cdc/content/respiratory_diseases/coronavirus.html
 10. https://novascotia.ca/coronavirus/
 11. https://www.alberta.ca/coronavirus-info-for-albertans.aspx
 12. https://www.aljazeera.com/topics/events/coronavirus-outbreak.html
 13. https://www.aljazeera.com/news/2020/01/countries-confirmed-cases-coronavirus-200125070959786.html
 14. https://www.ontario.ca/page/how-your-organization-can-help-fight-coronavirus
 15. https://www.gov.mb.ca/covid19/index.html
 16. https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus/
 17. http://www.bccdc.ca/about/news-stories/stories/2020/information-on-novel-coronavirus
 18. https://www.who.int/emergencies/diseases/novel-coronavirus-2019
 19. https://www.albertahealthservices.ca/topics/Page16944.aspx
 20. https://www.bdc.ca/en/pages/special-support.aspx
United States of America Search Results
Search results for ‘COVID’
 1. https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/get-your-household-ready-for-COVID-19.html
 2. https://www.cdc.gov/coronavirus/2019-ncov/covid-data/covidview/index.html
 3. https://www.who.int/emergencies/diseases/novel-coronavirus-2019/events-as-they-happen
 4. https://www.worldometers.info/coronavirus/
 5. https://www.dhs.wisconsin.gov/covid-19/index.htm
 6. https://floridahealthcovid19.gov/
 7. https://www.doh.wa.gov/Emergencies/Coronavirus
 8. https://www.ncdhhs.gov/divisions/public-health/covid19
 9. https://en.wikipedia.org/wiki/Coronavirus_disease_2019
 10. https://www.osha.gov/Publications/OSHA3990.pdf
 11. https://www.cbsnews.com/live-updates/coronavirus-pandemic-covid-19-latest-news-2020-04-10/
 12. https://www.osha.gov/SLTC/covid-19/
 13. https://www.mass.gov/resource/information-on-the-outbreak-of-coronavirus-disease-2019-covid-19
 14. https://www.mass.gov/info-details/covid-19-updates-and-information
 15. https://coronavirus.jhu.edu/
 16. https://www.google.com/covid19/
 17. https://coronavirus.ohio.gov/wps/portal/gov/covid-19/home
 18. https://covid19.nj.gov/
 19. https://www.apple.com/covid19/
 20. https://covid19.ca.gov/
Search results for ‘COVID-19’
 1. https://www.cdc.gov/coronavirus/2019-ncov/index.html
 2. https://www.cdc.gov/coronavirus/2019-ncov/cases-updates/cases-in-us.htm
 3. https://www.who.int/emergencies/diseases/novel-coronavirus-2019/events-as-they-happen
 4. https://www.who.int/emergencies/diseases/novel-coronavirus-2019
 5. https://www.dhs.wisconsin.gov/covid-19/index.htm
 6. https://www.osha.gov/SLTC/covid-19/
 7. https://floridahealthcovid19.gov/
 8. https://en.wikipedia.org/wiki/Coronavirus_disease_2019
 9. https://www.scdhec.gov/infectious-diseases/viruses/coronavirus-disease-2019-covid-19
 10. https://www.google.com/covid19/
 11. https://www.ncdhhs.gov/divisions/public-health/covid19
 12. https://www.worldometers.info/coronavirus/?utm_campaign=homeAdvegas1?
 13. https://www.mass.gov/resource/information-on-the-outbreak-of-coronavirus-disease-2019-covid-19
 14. https://www.mass.gov/info-details/covid-19-updates-and-information
 15. https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/Immunization/ncov2019.aspx
 16. https://covid19.nj.gov/
 17. https://www.apple.com/covid19/
 18. https://coronavirus.ohio.gov/wps/portal/gov/covid-19/home
 19. https://www.cbsnews.com/live-updates/coronavirus-pandemic-covid-19-latest-news-2020-04-10/
 20. https://eu.usatoday.com/story/news/health/2020/04/11/coronavirus-us-more-covid-19-deaths-than-italy-any-country/5121962002/
Search results for ‘Coronavirus’
 1. https://www.cdc.gov/coronavirus/2019-ncov/index.html
 2. https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html
 3. https://www.who.int/health-topics/coronavirus#tab=tab_1
 4. https://www.worldometers.info/coronavirus/
 5. https://www.coronavirus.gov/
 6. https://www.nytimes.com/2020/04/12/world/coronavirus-news.html
 7. https://www.cbsnews.com/live-updates/coronavirus-pandemic-covid-19-latest-news-2020-04-10/
 8. https://www.cbsnews.com/live-updates/coronavirus-pandemic-covid-19-latest-news-2020-04-11/
 9. https://www.michigan.gov/coronavirus/
 10. https://en.wikipedia.org/wiki/Coronavirus
 11. https://portal.ct.gov/coronavirus
 12. https://edition.cnn.com/2020/04/11/health/us-coronavirus-updates-saturday/index.html
 13. https://www.foxnews.com/category/health/infectious-disease/coronavirus
 14. https://www.huffpost.com/news/topic/coronavirus?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAAJAxqRSywUja50843Nl6I0EH84GQoeWD0l_2u-c0eXdmpvmP6-giGX7SeLPjo6udRrN6QpN-lpBYJxuy5tplY6cJ300Tp-LQmmIGNPezvtJFWoSVFwaY8oY9thd5JiqxA7b541a5N7JwzzTCh2y5C3oVwK9-6THdDritxInILu8R
 15. https://www.aljazeera.com/news/2020/01/coronavirus-symptoms-vaccines-risks-200122194509687.html
 16. https://www.nbcnews.com/health/coronavirus
 17. https://www.washingtonpost.com/gdpr-consent/?next_url=https%3a%2f%2fwww.washingtonpost.com%2fhealth%2f2020%2f02%2f28%2fwhat-you-need-know-about-coronavirus%2f
 18. https://www.dshs.state.tx.us/coronavirus/
 19. http://www.vdh.virginia.gov/coronavirus/
 20. https://www.usa.gov/coronavirus
Table 3

Spearman Correlation results for Inter-Readability Tool Analysis. Results given are formatted as: r value, p value, 95% confidence interval

FRESFKGMedian (range)GFIMedian (range)SMOGMedian (range)
FRES

−0.774, p < 0.0001,

95% CI

[− 0.8216 to − 0.7161]

−0.267, p < 0.0001,

95% CI

[− 0.3848 to − 0.1426]

−0.355, p < 0.0001,

95% CI

[− 0.4646 to − 0.2364]

FKG

−0.774, p < 0.0001,

95% CI

[− 0.8216 to − 0.7161]

0.728, p < 0.0001,

95% CI

[0.6613 to 0.7846]

0.791, p < 0.0001,

95% CI

[0.7373 to 0.8357]

GFI

−0.267, p < 0.0001,

95% CI

[− 0.3848 to − 0.1426]

0.728, p < 0.0001,

95% CI

[0.6613 to 0.7846]

0.909, p < 0.0001,

95% CI

[0.8842 to 0.9298]

SMOG

−0.355, p < 0.0001,

95% CI

[− 0.4646 to − 0.2364]

0.791, p < 0.0001,

95% CI

[0.7373 to 0.8357]

0.909, p < 0.0001,

95% CI

[0.8842 to 0.9298]

  17 in total

1.  Trust and sources of health information: the impact of the Internet and its implications for health care providers: findings from the first Health Information National Trends Survey.

Authors:  Bradford W Hesse; David E Nelson; Gary L Kreps; Robert T Croyle; Neeraj K Arora; Barbara K Rimer; Kasisomayajula Viswanath
Journal:  Arch Intern Med       Date:  2005 Dec 12-26

2.  How do consumers search for and appraise health information on the world wide web? Qualitative study using focus groups, usability tests, and in-depth interviews.

Authors:  Gunther Eysenbach; Christian Köhler
Journal:  BMJ       Date:  2002-03-09

3.  COVID-19: Real-time dissemination of scientific information to fight a public health emergency of international concern.

Authors:  Peipei Song; Takashi Karako
Journal:  Biosci Trends       Date:  2020-02-25       Impact factor: 2.400

4.  Assessing the quality of online information for patients with carotid disease.

Authors:  C J Keogh; S M McHugh; M Clarke Moloney; A Hannigan; D A Healy; P E Burke; E G Kavanagh; P A Grace; S R Walsh
Journal:  Int J Surg       Date:  2013-12-28       Impact factor: 6.071

5.  A readability assessment of online Parkinson's disease information.

Authors:  P R Fitzsimmons; B D Michael; J L Hulley; G O Scott
Journal:  J R Coll Physicians Edinb       Date:  2010-12

6.  A framework for the evaluation of patient information leaflets.

Authors:  Mark Garner; Zhenye Ning; Jill Francis
Journal:  Health Expect       Date:  2011-02-18       Impact factor: 3.377

7.  Readability of Ebola Information on Websites of Public Health Agencies, United States, United Kingdom, Canada, Australia, and Europe.

Authors:  Enrique Castro-Sánchez; Elpiniki Spanoudakis; Alison H Holmes
Journal:  Emerg Infect Dis       Date:  2015-07       Impact factor: 6.883

8.  Quality and readability assessment of websites related to recurrent respiratory papillomatosis.

Authors:  Michel R M San Giorgi; Olivier S D de Groot; Frederik G Dikkers
Journal:  Laryngoscope       Date:  2017-02-24       Impact factor: 3.325

9.  Coronavirus Goes Viral: Quantifying the COVID-19 Misinformation Epidemic on Twitter.

Authors:  Ramez Kouzy; Joseph Abi Jaoude; Afif Kraitem; Molly B El Alam; Basil Karam; Elio Adib; Jabra Zarka; Cindy Traboulsi; Elie W Akl; Khalil Baddour
Journal:  Cureus       Date:  2020-03-13

10.  Critical health literacy and the COVID-19 crisis.

Authors:  Thomas Abel; David McQueen
Journal:  Health Promot Int       Date:  2020-12-01       Impact factor: 2.483

View more
  10 in total

1.  Factors influencing fake news rebuttal acceptance during the COVID-19 pandemic and the moderating effect of cognitive ability.

Authors:  Xin Wang; Fan Chao; Guang Yu; Kaihang Zhang
Journal:  Comput Human Behav       Date:  2021-12-31

2.  Readability of online e-cigarette cessation information.

Authors:  Lindsey A Wood; Osayande Agbonlahor; Madeline M Tomlinson; Savanna Kerstiens; Kolbie Vincent; Alison C McLeish; Kandi L Walker; Joy L Hart
Journal:  Tob Induc Dis       Date:  2022-06-08       Impact factor: 5.163

3.  Readability, understandability and language accessibility of Swedish websites about the coronavirus disease 2019: a cross-sectional study.

Authors:  Susanne Georgsson; Tommy Carlsson
Journal:  BMC Med Inform Decis Mak       Date:  2022-05-13       Impact factor: 3.298

4.  Evaluation of an online text simplification editor using manual and automated metrics for perceived and actual text difficulty.

Authors:  Gondy Leroy; David Kauchak; Diane Haeger; Douglas Spegman
Journal:  JAMIA Open       Date:  2022-05-30

5.  Internet-Based Patient Education Materials Regarding Diabetic Foot Ulcers: Readability and Quality Assessment.

Authors:  David Michael Lee; Elysia Grose; Karen Cross
Journal:  JMIR Diabetes       Date:  2022-01-11

6.  Readability of Korean-Language COVID-19 Information from the South Korean National COVID-19 Portal Intended for the General Public: Cross-sectional Infodemiology Study.

Authors:  Hana Moon; Geon Ho Lee; Yoon Jeong Cho
Journal:  JMIR Form Res       Date:  2022-03-03

7.  Evaluating the readability, quality and reliability of online patient education materials on post-covid pain.

Authors:  Erkan Ozduran; Sibel Büyükçoban
Journal:  PeerJ       Date:  2022-07-20       Impact factor: 3.061

Review 8.  Comparison of innovative communication approaches in nutrition to promote and improve health literacy.

Authors:  Hannah L Anderson; John E Moore; Beverley C Millar
Journal:  Ulster Med J       Date:  2022-06-15

9.  Improving access to COVID-19 information by ensuring the readability of government websites.

Authors:  Tanya Serry; Tonya Stebbins; Andrew Martchenko; Natalie Araujo; Brigid McCarthy
Journal:  Health Promot J Austr       Date:  2022-05-10

Review 10.  Quality of web-based information about the coronavirus disease 2019: a rapid systematic review of infodemiology studies published during the first year of the pandemic.

Authors:  Jenny Stern; Susanne Georgsson; Tommy Carlsson
Journal:  BMC Public Health       Date:  2022-09-13       Impact factor: 4.135

  10 in total

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