| Literature DB >> 32837105 |
Sandeep Kumar1, Arvind Kumar1, Mukesh Kumar1, Ashok Kumar2, Rajesh Arora1, Rakesh Sehrawat1.
Abstract
BACKGROUND: The current COVID-19 pandemic has implications on the morbidities of orthopedic patients due to lack of routine follow-ups, and inpatient and outpatient-based interventions. Telemedicine has recently emerged as an alternative for healthcare delivery to the patients and providing them with important information about orthopedic self-care and medications that can be followed without a hospital visit. However, due to lack of physical assessment, telemedicine is bound to have some limitations as well. The aim of this study is to analyze the effectiveness of proactive telemedicine in maintaining follow-up of orthopedic patients, and their satisfaction with telemedicine as an alternative mode of treatment delivery.Entities:
Keywords: COVID-19; Orthopaedics; Patient care; Patient satisfaction; Telemedicine
Year: 2020 PMID: 32837105 PMCID: PMC7395587 DOI: 10.1016/j.jcot.2020.07.026
Source DB: PubMed Journal: J Clin Orthop Trauma ISSN: 0976-5662
Questionnaire for the patients’ perception of the telemedicine.
| S.No. | Question | Response |
|---|---|---|
| 1. | Was scheduling of the appointment appropriate? | Yes/No |
| 2. | Was detailed medical history taken? | Yes/No |
| 3. | Are you satisfied with treatment advice through telemedicine? | Yes/No |
| 4. | Did you find telemedicine: a) Feasible | Feasible/Convenient/Both/No response |
| 5 | Would you recommend this service to your friends? | Yes/No |
| 6. | Did you find any difficulty in understanding the process of telemedicine? | Yes/No |
Patients response rates and need for physical visit to outpatient departments based on their diagnoses.
| Diagnosis | Number of patients contacted (n = 450) | Patient that opted for telemedicine consultation (n = 399) | Response rate (patients availing telemedicine/patients contacted x 100 | Proportion of the patients receiving telemedicine that required a physical visit to OPD %(n) |
|---|---|---|---|---|
| Back pain and radicular symptoms | 116 (25.7%) | 104 (26.0%) | 89.65% | 10.57% (n = 11, 1 with alarming symptoms) |
| Fracture and dislocations | 87 (19.3%) | 77 (19.2%) | 88.50% | 36.36% (n = 28) |
| Soft tissue injuries | 67 (14.8%) | 59 (14.7%) | 88.05% | 22.03% (n = 13, 3 with alarming symptoms) |
| Large joint degenerative disorders | 51 (11.3%) | 48 (12.0%) | 94.11% | 39.58% (n = 19, 7 with alarming symptoms) |
| Inflammatory arthropathies | 33 (7.3%) | 32 (8.0%) | 96.96% | 40.06% (n = 13, 1 with alarming symptoms) |
| Cervical disorders | 31 (6.8%) | 31 (7.7%) | 100% | 9.67% (n = 3, 1 with alarming symptoms) |
| Non traumatic soft tissue disorders | 30 (6.6%) | 24 (6.0%) | 80% | 54.16% (n = 13, 1 with alarming symptoms) |
| Chronic infection | 15 (3.3%) | 13 (3.2%) | 86.66% | 53.84% (n = 7) |
| Deformities | 10 (2.2%) | 7 (1.7%) | 70% | 71.42% (n = 5) |
| Other conditions | 5 (1.1%) | 1 (0.2%) | 20% | 100% (n = 1) |
| Tumors | 3 (0.6%) | 1 (0.2%) | 33.33 | None |
| Instability | 2 (0.4%) | 2 (0.5%) | 100% | 50% (n = 1) |
| Total | 450 (100%) | 399 (100%) | 88.66% | 28.57% (n = 114, 14 with alarming symptoms) |
Reasons for physical visit to the outpatient department or other orthopaedic facility.
| Reason for advising physical visit to OPD | Number of patients requiring physical visit (n = 114) |
|---|---|
| Failed communications | 15.78% (n = 18) |
| Unclear records or difficult interpretation | 1.7% (n = 2) |
| Need for physical evaluation | 70.17% (n = 80) |
| Alarming symptoms | 12.28% (n = 14) |
Responses from the patients for the telemedicine feedback survey.
| Question/Group | Postoperative (n = 48) | Nonoperative (n = 351) | Total (Yes: No) |
|---|---|---|---|
| Was scheduling of the appointment appropriate? | Yes 48 (100%) No 0 | Yes 351 (100%) No 0 | Yes 399 (100%) No 0 |
| Was detailed medical history taken? | Yes 45 (93.7%) No 3 | Yes 251 (71.5%) No 100 | Yes 296 (74.2%) No 103 |
| Are you satisfied with treatment advice through telemedicine? | Yes 45 (93.7%) No 3 | Yes 322 (91.7%) No 29 | Yes 367 (92%) No 32 |
| Did you find telemedicine: Feasible, Convenient, Both, Not responded | Feasible 13 (27.1%) Convenient 7 (14.6%) Both 28 (58.3) | Feasible 16 (4.6%) Convenient 82 (23.4%) Both 253 (72.0%) | Feasible 29 (7.3%) Convenient 89 (22.3%) Both 281 (70.4%) |
| Would you recommend this service to your friends? | Yes 48 (100%) No 0 | Yes 348 (99.1%) No 3 | Yes 396 (99.2%) No 3 |
| Did you find any difficulty in understanding the process of telemedicine? | Yes 2 (4.2%) No 46 | Yes 27 (7.7%) No 324 | Yes 29 (7.3%) No 370 |
Patient satisfaction rates to telemedicine under different diagnosis based categories.
| Diagnosis | Satisfaction rates to telemedicine |
|---|---|
| Back pain and radicular symptoms | 92.30% (96 out of 104) |
| Cervical disorders | 96.7 (30 out of 31) |
| Large joint degenerative disorders | 87.50% (42 out of 48) |
| Fracture and dislocations | 94.80% (73 out of 77) |
| Inflammatory arthropathies | 87.50% (28 out of 32) |
| Instability | None |
| Soft tissue injuries | 94.91% (56 out of 59) |
| Chronic infection | 100% (13 out of 13) |
| Non traumatic soft tissue disorders | 87.50% (21 out of 24) |
| Tumors | 100% (1 out of 1) |
| Deformities | 71.42% (5 out of 7) |
Fig. 1A representative image of a template for the maintenance of electronic records of patients that can help in easy clinical assessment and consultations through telemedicine.
Major studies analysing the feasibility of telemedicine in orthopaedic disorders and associated patient satisfaction rates.
| Study and year | Region | Mode of telemedicine | Sample size | Patient satisfaction | Diagnosis or symptoms of patients | Need for physical visit |
|---|---|---|---|---|---|---|
| Couturier P et al. (1998) | France | Videoconference | 15 | 80% reported telemedicine as excellent or good | Geriatric orthopaedic rehabilitation | 13% |
| Aarnio P et al. (1999) | Finland | Videoconference with document images | 29 | 87% reported telemedicine as good or very good | Mostly back symptoms and joint disorders | NR |
| Wan AC et al. (1999) | UK | Videoconference | 146 | 92% - score 8–10 (out of 10) | Pain management, orthopedic disorders, general surgery | NR |
| Haukipuro K et al. (2000) | Finland | Videoconference | 76 | 95% patients reported telemedicine as good or very good | Mostly knee and hip arthrosis | NR |
| Williams M et al. (2008) | UK | Telephone | 598 | 93% patients were satisfied | Carpal tunnel syndrome | 6.8% |
| Sharareh B et al. (2014) | USA | Videoconference | 34 | Mean satisfaction of 9.44 out of 10 | Follow-up after total joint arthroplasty | Nil |
| Sathiyakumar V et al. (2015) | USA | Videoconference | 12 | 89% patients satisfied | Trauma follow up | NR |
| Bini SA et al. (2017) | USA | Videoconference | 14 | Satisfaction was high and comparable to physical visit | Physical therapy following total knee arthroplasty | 20% |
| Tsvyakh AI et al. (2017) | Ukraine | Smartphone application | 48 | 83.1% patients were satisfied | Orthopaedic rehabilitation in lower extremity injuries | NR |
| Shem K et al. (2017) | USA | Videoconference | 10 | 100% patients were satisfied | Spinal Cord Injuries follow up | NR |
| Waibel KH et al. (2017) | Germany | Smartphone application | 5 | Average satisfaction score of 4.7 out of 5 | Frozen shoulder | NR |
| Buvik A et al. (2019) | Norway | Videoconference | 199 | 99% patients were satisfied | Orthopaedic new referred, follow-up after surgery, trauma or chronic disorders | NR |
| Sinha N et al. (2019) | Pennsylvania | Videoconference | 101 | Medial satisfaction rate 5 out of 5 | Pediatric fractures | NR |
| Silva M et al. (2019) | USA | Videoconference | 26 | 97.8% | nondisplaced pediatric elbow fractures | NR |
| Coronado RA et al. (2020) | USA | Telephone | 8 | 100% | Cognitive-behavioral-based physical therapy | NR |
| Kane LT et al. (2020) | USA | Videoconference | 33 | 94.1% very satisfied or satisfied | Post operative followup of rotator cuff repair | NR |
| Cheng O et al. (2020) | Canada | Videoconference | 32 | 100% patients rated excellent or good | Musculoskeletal issues | NR |
| Gilbert AW et al. (2020) | UK | Telephone and video both | 1359∗ - telephone | 90% patients satisfied with telephone | Orthopedic patients with varying issues | NR |
| Bailey JF et al. (2020) | USA | Digital program with an app, videoconference and phone calls | 6468 back pain | Final satisfaction score - 8.97 out of 10 | Followup patients with knee and back pain | NR |
| Current study | India | Telephone | 450 | 92% patient satisfied with telemedicine | Multiple orthopedic issues | 28.57% |
NR = not reported, ∗ Final assessment.