| Literature DB >> 32656626 |
Devyani Chowdhury1, Kyle D Hope2, Lindsay C Arthur3, Sharon M Weinberger4, Christina Ronai5, Jonathan N Johnson6, Christopher S Snyder7.
Abstract
Due to the COVID-19 pandemic, there has been an increased interest in telehealth as a means of providing care for children by a pediatric cardiologist. In this article, we provide an overview of telehealth utilization as an extension of current pediatric cardiology practices and provide some insight into the rapid shift made to quickly implement these telehealth services into our everyday practices due to COVID-19 personal distancing requirements. Our panel will review helpful tips into the selection of appropriate patient populations and specific cardiac diagnoses for telehealth that put patient and family safety concerns first. Numerous practical considerations in conducting a telehealth visit must be taken into account to ensure optimal use of this technology. The use of adapted staffing and billing models and expanded means of remote monitoring will aid in the incorporation of telehealth into more widespread pediatric cardiology practice. Future directions to sustain this platform include the refinement of telehealth care strategies, defining best practices, including telehealth in the fellowship curriculum and continuing advocacy for technology.Entities:
Keywords: Pediatric cardiology; Remote monitoring; Telehealth; Telemedicine
Mesh:
Year: 2020 PMID: 32656626 PMCID: PMC7354365 DOI: 10.1007/s00246-020-02411-1
Source DB: PubMed Journal: Pediatr Cardiol ISSN: 0172-0643 Impact factor: 1.655
Do’s and don’ts of telehealth in pediatric cardiology
| The do’s and don’ts of telehealth in pediatric cardiology | |
|---|---|
| Do’s | Don’ts |
| Do the background work (i.e., make sure you have the appropriate billing codes, clearance from insurers, institutional approval, HIPAA compliance) | Don’t complain to the patient about having to use telehealth! They may also be frustrated in learning a new process |
| Do establish the workflow for the telehealth visit including EMR documentation | Don’t try to make every visit telehealth—pick what will work best within your practice and your patient population. Having telehealth capabilities does not mean that |
| Do be transparent with patients and families: establish expectations of length of visits, potential charges and reimbursement, etc | Don’t start a video or phone call without preparing for the visit just as you would for a face-to-face encounter |
| Do utilize ancillary staff to help set up appointments, “virtually” room the patients, record vitals, document medications, etc | Don’t get distracted during the telehealth visit. Keep your cell phone and email closed and out of sight, conduct visits from an area where you are not likely to be interrupted or disturbed |
| Do make the effort to maximize the patient experience: for any telehealth visit, minimize background noise, wear professional attire, use diagrams or videos if able, have an uncluttered background | |
| Do establish a clear follow-up plan, including the need for future face-to-face visits or testing | |
| Do utilize the full array of options to keep patients home: consider returning heart rhythm monitors by mail, using smaller community labs or home care nursing-facilitated blood draws |
Billing codes in telehealth encounters
| Type | Codes | Modifier |
|---|---|---|
| Tele/video calls | ||
| • Time based | 99212–99215 (Follow-up) | Modifiers GT or 95 (billing company to add a location for the service, 02 modifier) |
| • Face-to-face time | 99241–99245 (New consult) | |
| 99201–99205 (Not seen for > 3 years) | ||
| Telephone calls | ||
| • Time based | 99441: 0–10 min | Modifiers GT or 95 (billing company to add a location for the service, 02 modifier) |
| 99442: 10–20 min | ||
| 99443: greater than 20 min | ||
| Inter-professional consultation: consulting physician for time spent on electronic consultation between generalist and specialist | 99446–99449 |