| Literature DB >> 32319235 |
Urvish K Patel1, Michelle H Zhang2, Karan Patel3, Preeti Malik4, Mansi Shah5, Bakhtiar M Rasul4, Anam Habib4, Liseth Lavado5, Tapan Kavi6, Prasanna Tadi7, Vishal Jani7, Abhishek Lunagariya7.
Abstract
Several indexes are used to classify physician burnout, with the Maslach Burnout Inventory currently being the most widely accepted. This index measures physician burnout based on emotional exhaustion, detachment from work, and lack of personal achievement. The overall percentage of physicians with burnout is estimated to be around 40%, but the proportion varies between specialties. Neurology currently has the second-highest rate of burnout and is projected to eventually take the top position. The purpose of this review is to provide a comprehensive overview focusing on the causes and ramifications of burnout and possible strategies for addressing the crisis. Several factors contribute to burnout among neurologist, including psychological trauma associated with patient care and a lack of respect compared to other specialties. Various interventions have been proposed for reducing burnout, and this article explores the feasibility of some of them. Burnout not only impacts the physician but also has adverse effects on the overall quality of patient care and places a strain on the health-care system. Burnout has only recently been recognized and accepted as a health crisis globally, and hence most of the proposed action plans have not been validated. More studies are needed to evaluate the long-term effects of such interventions.Entities:
Keywords: neurologist burnout; neurology job satisfaction; physician burnout; physician stress; second-victim syndrome; suicide
Year: 2020 PMID: 32319235 PMCID: PMC7174113 DOI: 10.3988/jcn.2020.16.2.191
Source DB: PubMed Journal: J Clin Neurol ISSN: 1738-6586 Impact factor: 3.077
Factors responsible for burnout among neurology residents and practicing physicians
| Factors | Supporting studies |
|---|---|
| Increased hours worked per week ( | Busis et al. |
| More nights on call per week ( | Study aim: to identify the prevalence and factors contributing to burnout, career satisfaction, and well-being in US neurologists |
| More outpatients ( | Population characteristics: |
| Type of work | 1,671 US neurologists responded out of 4,127 surveyed by AAN (40.5% response rate) |
| Burnout rate higher in CP neurologists [higher scores for EE ( | 529 AP neurologists |
| Type of compensation/salary | 959 CP neurologists |
| AP neurologists more likely to get a fixed salary (42.9% vs. 23.7%, | Average age 51 years |
| CP neurologists more likely to receive production-based income (43.6% vs. 3.8%, | 65.3% males |
| AP neurologists have higher burnout due to more hours of work ( | Nearly equal representation across the US |
| Higher burnout of CP neurologists associated with increased number of outpatients seen each week ( | Methods: |
| 57-question survey measuring burnout using 22-item MBI-HSS | |
| Neurologists with high scores for EE (≥27) or DP (≥10) were considered to have at least one manifestation of professional burnout | |
| Career satisfaction assessed using two questions from previous physician surveys regarding career and specialty choice, and questions from the Empowerment at Work and Physician Job Satisfaction Scale were used for professional satisfaction | |
| Policies | Miyasaki et al. |
| Neurologists felt that government mandates and regulations reduced direct patient care times and increased practice costs (135 text units)* | Study aim: to understand the experience and identify drivers and factors of burnout and well-being among US neurologists |
| Insurance mandates result in excessive paperwork and clerical tasks that serve as “pointless busywork” (142 text units) | Population characteristics: the initial study population comprised currently practicing neurologist who were members of the AAN and had a primary address in the US. Survey concluded with an open-ended question: “is there anything else you would like to share with AAN regarding burnout and well-being?” |
| Neurologists felt they received insufficient remuneration and were underpaid compared to other specialties based on the difficulty of their job (203 text units) | 676 of 1,671 neurologist survey respondents left a free-text comment |
| Neurologists had the 7th-lowest salary in a comparison with 38 other specialties | 63.0% males |
| Administrators prioritize profits over patient care, increasing patient loads and administrative tasks without providing additional compensation (169 text units) | 18.4% in solo practice, 21.6% in neurology groups, 13.3% in multiple specialties, 28.5% academic based, 12.7% hospital based, |
| Workload and work–life balance | 3.7% government based, 1.8% other, 20% missing |
| Lack of sufficient support staff due to cutbacks or poor remuneration, increased computer work, and increased patient volumes all led to neurologists spending less time performing direct patient care (522 text units) | 38.7% employed in a hospital, 20.7% employed in private practice, 31.6% owners/partners, 9% other, 6% missing |
| Poor work–life balance caused by additional clerical tasks caused family life to suffer and hobbies to be neglected (169 text units) | 30.30% on fixed salary, 36.1% on salary+bonus, 33.6% on production-based income |
| Professionalism and work dimensions | 62.8% with burnout, 7% missing |
| Lack of professional treatment by colleagues, policymakers, and the administration (304 text units) | Methods: applied inductive data analysis to free-text comments (n=676) from the 2016 AAN survey of burnout, career satisfaction, and wellbeing8 |
| Loss of engagement, losing curiosity about neuroscience, enjoying practicing less, and enjoying life less (138 text units) | |
| Burnout specifically in trainees | Levin et al. |
| Residents had a higher burnout rate than fellows (73.5% vs. 55.0%, | Study aim: prevalence and factors contributing to burnout, career satisfaction, and well-being in US neurology residents and fellows |
| Residents (compared to fellows) | Population characteristics: looked at 354 trainee responses of the aggregate study population; response rate 37.7% |
| Worked more hours per week on average (67.5 vs. 59.1 hours, | Median age of participants: 32 years |
| Spent a larger proportion of time in direct patient care (82.5% vs. 67.3%, | 51.1% female |
| Devoted less time to research (4.1% vs. 19.3%, | Responders well-represented the US distribution |
| Spent more nights per week on call (mean 1.39 vs. 1.18, | 59.9% of responders were residents and 31.4% were fellows |
| Cared for more inpatients on hospital days (median: 10 vs. 1, | No significant difference in sex and geographic distributions between residents and fellows, but fellows older than residents ( |
| Too-few support staff to assist with work (62.2%, 199/320). Leading cause of death in residents: 66 (4.07%) per 100,000 person-year deaths occurred due to suicide after neoplasia [80 (4.93%) per 100,000 person-year deaths] | Methods: study focused on the 938 neurology trainees and their responses that were included in the sample of a previously published survey |
| Suicide rate due to drug and biological substance intakes was higher | Yaghmour et al. |
| An important finding is that most suicides (49/66, 74%) occurred during years 1 and 2 of training | A systematic study of the deaths of US residents from all causes, including suicide in an ACGME-accredited program during 2000–2014 |
| Methods: from 381,614 residents (9,900 programs) in training, the names of residents reported as deceased were submitted to the National Death Index to learn the causes of death. Person-year calculations were used to establish resident death rates and compare them with those in the general population |
*Miyasaki et al. used a “text unit” to count how many individual survey responses mentioned the given topic/issue. For example, 135 text units means that among 676 free-text responses made by neurologists in the survey, 135 of them mentioned government mandates as a source of stress or burnout.
AAN: American Academy of Neurology, ACGME: Accreditation Council for Graduate Medical Education, AP: academic practice, CP: clinical practice, DP: depersonalization, EE: emotional exhaustion, MBI-HSS: Maslach Burnout Inventory–Human Services Survey.
Ramifications of burnout
| Factor | Supporting studies |
|---|---|
| Compromised patient care by errors made by physicians | Welp et al. |
| Physicians lack the energy, motivation, and cognitive function to analyze minor changes/less-pressing medical issues, leading to more medical errors | |
| a. Delaying a correct prognosis of a medical condition | |
| b. Administering unnecessary or even harmful treatment | |
| Increasing burnout leads to higher mortality rates | |
| Motluk | |
| Physicians who experience burnout are 2.2-fold more likely to make a medical error | |
| Health-care burden and financial losses | Lee et al. |
| Burnout leads to physicians leaving their jobs | |
| a. Estimated cost of replacing a physician ranges from US$ 50,000 to US$ 1 million | |
| Pélissier et al. | |
| a. Constant turnover among physicians increases stress in medical staff | |
| Have to become accustomed to different physician styles | |
| Reduces the efficiency of the medical system | |
| Wright and Katz | |
| Increased number of malpractice lawsuits | |
| a. 9% of neurologists who have experienced burnout have made at least one major medical error | |
| Personal health and mental well-being of neurologists | Oreskovich et al. |
| 25% higher risk of alcohol/drug use compared to the general population | |
| Center et al. | |
| Higher risk of suicide compared to the general population | |
| Suicide rate is 40% higher in males and 130% higher in females | |
| Thought that females have higher emotional ties leading to increased depression and emotional exhaustion | |
| Patel et al. | |
| Physician deny or avoid dealing with job-related stress and symptoms of burnout | |
| a. Will not seek the help of counselors | |
| b. Employ maladaptive coping strategies |
Strategies for identifying burnout
| Strategies | Advantages | Disadvantages |
|---|---|---|
| MBI; Maslach et al. | Widely used/known | Items are negatively phrased for EE and DP and positively phrased for PA (measures frequency of positive experiences for professional efficacy as opposed to a sense of inadequacy) |
| Either 22-item or 16-item survey divided into 3 subscales to measure EE, DP, and reduced PA. Items are written as statements about personal feelings/attitudes (e.g., i feel burnout from my work) and answered in terms of the frequency at which respondents experience the feelings, ranging from 0 (“never”) to 6 (“every day”) | Three dimensions: EE, DP, and reduced PA | Emphasis on emotional aspects (9 items in EE compared to 5 in DP and 8 in PA) |
| Commercially available | ||
| Bergen Burnout Inventory; Feldt et al. | Estimates the inadequacy at work for professional efficacy, taking criticism of MBI-HSS into account; maintains consistency of negative wording across burnout dimensions | Context-specific, only focusing on work |
| 9-item survey measuring burnout in the work context. It measures 3 core dimensions of burnout: EE, cynicism, sense of inadequacy | Measures intensity of burnout dimensions rather than frequency | Evidence for factorial validity is limited to managerial samples |
| Oldenburg Burnout Inventory; Halbesleben and Evangelia | Items contain a mixture of negative and positive phrases | Two dimensional, does not address professional accomplishment, although many believe this to be the weakest of the three sections |
| 16 items that assess physical, affective, and cognitive exhaustion and disengagement in both work and academic contexts | Covers physical and cognitive aspects of exhaustion | |
| Looks at both work and academic settings | ||
| Free to use | ||
| Copenhagen Burnout Inventory; Kristensen et al. | Assesses work and client aspects of burnout in addition to personal exhaustion | One dimensional, only focuses on EE |
| Assesses personal burnout (6 items), workrelated burnout (7 items), and client-related burnout (6 items). | Free to use | |
| Professional Quality of Life Compassion | Looks at both the negative and positive aspects of a helping profession | Does not address DP or desensitization to work |
| Satisfaction and Fatigue; Stamm et al. | Specific to helping professions such as physicians and nursing | |
| 30-item self-reported, frequency-based survey measuring compassion fatigue and compassion satisfaction of helping professions when dealing with traumatic or stressful events. Assesses secondary traumatic stress, burnout, and compassion fatigue | Widely used for risk management and intervention planning | |
| Free to use | ||
| Shriom-Melamed Burnout Measure; Shirom | Widely used in international burnout research | One dimensional, only focusing on EE |
| 14-item survey that characterizes burnout into EE, physical fatigue, and cognitive weariness | Concise and short |
DP: depersonalization, EE: emotional exhaustion, MBI-HSS: Maslach Burnout Inventory–Human Services Survey, PA: personal accomplishment.
Methods adopted for addressing burnout
| Intervention | Supporting studies |
|---|---|
| Use of technological smartphone apps | Yeo et al. |
| Design | |
| 7 residents and fellows | |
| Smartphone app that instructed users to immediately perform meditation at random times throughout the day | |
| Randomized 6-months trial where members received 1 mindfulness lecture followed by 6 months of using of a smartphone app | |
| Results | |
| Results were analyzed (based on the MBI) at the start of the study and every 3 months after it | |
| Those who used the app exhibited higher resilience and personal achievement | |
| No significant improvement in burnout or psychological distress | |
| Conclusion | |
| Smartphone apps may improve overall well-being but do not directly reduce burnout | |
| Positive vs. negative reinforcement | Ratliff et al. |
| Design | |
| Longitudinal study involving 48 neurology residents | |
| Residents were monitored when being either praised or negatively reinforced by attending/co-residents and patients | |
| Results | |
| Originally 63% of the sample experienced high-to-moderate levels of EE | |
| Receiving praise resulted in reduced EE ( | |
| Disapproval resulted in higher levels of EE ( | |
| Conclusions | |
| The use of positive/negative reinforcement may reduce one of the factors related to burnout | |
| Art-based forms of therapy | King et al. |
| Design | |
| 24 resident medical students and staff members in a neurology department | |
| 1-hour art-therapy session | |
| Performed creative arts and crafts task using supplies such as canvass, glue, and scissors | |
| Results analyzed using a posttask survey | |
| Results | |
| 21 of 24 participants said the task helped them relax and that they had an overall positive experience | |
| 20 of 24 participants said they would participate again in art-based therapy | |
| Conclusions | |
| Art-based therapy may help to reduce overall stress and increase positive feelings in physicians, but more studies are needed to reach a definitive conclusion |
EE: emotional exhaustion, MBI: Maslach Burnout Inventory.
Recommended strategies and guidelines
| Strategy | Descriptions of the steps |
|---|---|
| Minimize nonessential clerical tasks | “Busywork” (especially that involving EHRs) should either be minimized or delegated to supporting staff to complete |
| Utilize and develop/perfect new technologies that automatically import conversations into EHRs in order to reduce time spent manually inputting data after every patient visit | |
| Increase the autonomy of neurologists in the workplace | Assert control over professional lives |
| Increase involvement with professional organizations to support interests | |
| Make EHR technology easier to understand | Implement training programs to teach physicians how to better understand and use EHRs |
| Work with EHR vendors to make technology more user-friendly and clinically helpful | |
| Adapt technology to practice, not vice versa | |
| Decrease the number of unnecessary clerical tasks | |
| Implementation of and education about better coping skills/ mechanisms | Increase the availability of counseling and support groups for neurologists |
| Encourage open sharing among peers and colleagues in the workplace | |
| AAN recommendations | Individual level |
| Promote self-care to cultivate well-being and resilience, and increase engagement | |
| Encourage participation in individual courses/consultations | |
| Create a website with tips, tools, and strategies for combating burnout | |
| Encourage exercise, yoga, and talking to peers/colleagues | |
| Organizational level | |
| Implement different ways to use EHRs | |
| Implementation of a daily team huddle to increase communication and smooth the daily flow/coordination | |
| The AAN Live Well, Lead Well Program is a 1- or 2-day leadership program for neurologists | |
| Develop lasting leadership skills to promote positivity in the workplace | |
| National level | |
| Create educational programs about EHRs | |
| The AAN Palatucci Advocacy Leadership Forum trains neurologists to become legislative advocates through coalitions, societies, and other methods | |
| Organize visits with lawmakers to address unspecified factors that contribute to burnout in neurology | |
| Advocate for physician-friendly national policies, meaningful quality measures, and fair reimbursements | |
| Create a registry tool to facilitate meeting regulation requirements | |
| Increase importance of neurology relative to other specialties | Encourage administrators and policymakers to view neurologists (and other physicians alike) as human beings with limitations |
| Raise awareness of the importance of neurology in order to increase respect for the field | |
| Increase effectiveness of support staff | Actively reorganize health-care structures and training so that support staff are more effective and helpful |
| Move toward team-based medicine/care to alleviate the workload on individual neurologists | |
| Utilize advanced nurse practitioners to reduce the clinical workload |
AAN: American Academy of Neurology, EHR: electronic health record.