Jane Phillips1, Bridget Johnston2, Sonja McIlfatrick3. 1. Improving Palliative, Aged and Chronic Care through Clinical Research and Translation (IMPACCT), Faculty of Health, University of Technology Sydney, Broadway, NSW, Australia. 2. School of Medicine, Dentistry & Nursing, and NHS Greater Glasgow and Clyde, College of Medical, Veterinary & Life Sciences, University of Glasgow, Glasgow, UK. 3. School of Nursing, Ulster University, Newtownabbey, Northern Ireland.