| Literature DB >> 31984358 |
Robert S Rudin1, Yunfeng Shi2, Shira H Fischer1, Paul Shekelle3,4, Alejandro Amill-Rosario2, Bethany Shaw2, M Susan Ridgely3, Cheryl L Damberg3.
Abstract
OBJECTIVE: Adoption of health information technology (HIT) is often assessed in surveys of organizations. The validity of data from such surveys for ambulatory clinics has not been evaluated. We compared level of agreement between 1 ambulatory statewide survey and 2 other data sources: a second survey and interviews with survey respondents.Entities:
Keywords: HIMSS data; health information technology; validity
Year: 2019 PMID: 31984358 PMCID: PMC6951962 DOI: 10.1093/jamiaopen/ooz004
Source DB: PubMed Journal: JAMIA Open ISSN: 2574-2531
Characteristics of ambulatory clinics that make up the MN HIT, HIMSS, and the matched samples in 2016
| MN HIT ( | HIMSS ( | Matched for level of agreement analysisa ( | Interviewed clinics | |
|---|---|---|---|---|
| Geographical location | ||||
| Rural | 256 (18) | 248 (26) | 154 (27) | 52 (23) |
| Urban | 1150 (82) | 721 (74) | 420 (73) | 171 (77) |
| Size of clinic (no. of physicians) | ||||
| 1 | 171 (14) | 112 (15) | 50 (10) | 23 (11) |
| 2–5 | 425 (33) | 285 (37) | 183 (35) | 58 (28) |
| 6–9 | 228 (19) | 139 (18) | 97 (19) | 41 (20) |
| 10–19 | 208 (17) | 104 (13) | 101 (20) | 34 (17) |
| 20–49 | 148 (12) | 103 (13) | 69 (13) | 44 (21) |
| 50+ | 39 (3) | 22 (3) | 19 (4) | 6 (3) |
| Size of medical group (no. of clinics) | ||||
| 1 | 100 (7) | 12 (1) | 16 (2.8) | 0 (0) |
| 2–10 | 417 (29) | 149 (15) | 110 (19) | 25 (11) |
| 11–20 | 106 (8) | 58 (6) | 39 (7) | 13 (6) |
| 21+ | 797 (56) | 752 (78) | 412 (71) | 190 (83) |
Reported characteristics did not always agree between the 2 surveys. For these numbers, we use the MN HIT’s data.
Reported only in MN HIT.
Agreement between reports of HIT functionalities in the HIMSS and MN HIT survey data in the matched sample of clinic sites (n = 577)
| % Agreement | “Yes” to both surveys, % ( | “No” to both surveys, % ( | “Yes” to MN HIT, “No” to HIMSS, % ( | “Yes” to HIMSS, “No” to MN HIT, % ( | |
|---|---|---|---|---|---|
| Clinic with certified EHR technology | 92.9 | 92.9 (521/561) | 0 (0) | 7.0 (39/561) | 0.1 (1/561) |
| EHR system with CPOE | 96.5 | 96.5 (380/394) | 0 (0) | 3.2 (13/394) | 0.3 (1/394) |
| EHR with CDS for | |||||
| Medication guides | 93.0 | 93.0 (436/469) | 0 (0) | 6.6 (314/469) | 0.4 (2/469) |
| Clinical guidelines | 94.3 | 93.8 (440/469) | 0.4 (2/469) | 2.4 (11/469) | 3.4 (16/469) |
| Preventive medicine | 83.6 | 82.5 (387/469) | 1.1 (5/469) | 8.7 (41/469) | 7.7 (36/469) |
| Health information exchange with | |||||
| Governmental agencies | 71.7 | 66.6 (355/533) | 5.1 (27/533) | 23.8 (127/533) | 4.5 (24/533) |
| Hospitals | 85.6 | 78.8 (420/533) | 6.8 (36/533) | 13.5 (72/533) | 0.9 (5/533) |
| Ambulatory clinics | 82.9 | 78.0 (416/533) | 4.9 (26/533) | 14.3 (76/533) | 2.8 (15/533) |
| e-Prescribing capabilities | 100 | 100 (468/468) | 0 (0) | 0 (0) | 0 (0) |
| Patient portal | 85.4 | 85.4 (374/438) | 0 (0) | 13.5 (59/438) | 1.1 (5/438) |
Respondent reported challenges answering MN HIT survey items
| Challenge | Survey item(s) | Examples |
|---|---|---|
| Clarity | ||
| Determining how often functions are used | CPOE and CDS use (Q12, Q14) with response options “routinely,” “occasionally,” “not available,” or “function turned off/not in use.” | “Routinely” could be interpreted to mean 95% of the time or daily or weekly; similarly, “occasionally” could mean 10–90%, monthly. The reason for infrequent use could also be because of lower need or because the system was transitioning to new EHR and hadn’t turned on many alerts yet; the question did not incorporate these possibilities. Also, variability in usage by individual clinician is not captured. |
| Parsing 2 concepts that were combined | Clinic uses its EHR for quality improvement efforts (Q34), routinely identifies and reminds patients who are due for preventive care (Q35) | The answer options do not distinguish the EHR’s ability to be used for these functions from the clinic’s ability to export data and then use the data for quality improvement. In some cases, the clinic issues reminders separate from the EHR, such as through practice management system, and it is unclear how to respond in that case. |
| Option to select: “cannot or do not” electronically exchange information (Q41) | This question is difficult to answer for clinics that are actively working on implementation, because the question asked about 2 different concepts: ability to do something and whether it is actually used in that way. | |
| HIE-related items (Q38–45) | These questions do not distinguish different types of data exchange, such as query-based versus sending a DIRECT message. It also combines “inadequate setup” and “subscription fees” as a barrier for HIE within 1 response option (Q45), and the meaning of “needing” to share information with an organization (Q40) could be interpreted related to timely clinical needs or for regulatory requirements. | |
| Telemedicine (Q53) | Definition of an “originating site” is unclear to respondents if both sites are internal to the health system. “Lack of demand” as a potential barrier could be interpreted as lack of demand from providers or from patients. | |
| Portals (Q51) | This question’s definition of “patient portal” doesn’t clearly distinguish those that allow patient access to their provider-generated EHR data from those that allow patient access to data they entered themselves (Q51). For example, “Access to allergies list” may mean only allowing patients to add allergies, not integrated with the allergy list in the EHR. | |
| Relevance | ||
| Applying to type of clinic | Preventive care reminders (Q35) | The question of preventive care is not as relevant to specialty clinics; thus, a lower rate of usage may be expected and appropriate. |
| Expressing key barriers | HIE barriers (Q41) | The question doesn’t capture these barriers: limited ability to incorporate external data and use it for care, lack of return on investment, lack of infrastructure on the part of other potential data sharing partners, faxes still required for notes, lack of patient permission to exchange, or limits to which EHR vendors the clinics can share data with. |
| Quality measure and reporting barriers (Q34, Q27/28), | These questions do not include these barriers: lack of standardized quality measures across clinics, lack of use of reports for anything other than required reporting. | |
| Patient portal (Q50/51) | Answer options do not include usability of the patient portal as a barrier. | |
| CDS (Q14) | The question does not allow to indicate that CDS was designed for adults and mostly not relevant for a pediatric population. | |
| CPOE challenges (Q13) | The question does not include barriers to configuration that may constrain time during a medical visit. | |
| Process for answering survey | ||
| Limited time to answer survey | Multiple (especially Q36 preventative care reminders) | Respondents used rough estimates or selected “unsure” rather than looking at data, used previous year’s survey responses as a starting point, answered the same answers for all clinics in group even if there was some variation. |
| Lack of 1 person knowing everything | N/A | Respondents asked multiple other staff for input and collected the responses. In 1 case, the medical director had final review of the responses. |
| Errors | ||
| N/A | Multiple | Respondents identified examples of typos, cases in which they had not read the questions carefully when responding to the survey, and responses which they could not explain. |
Analysis of interview data with 8 respondents who answered the survey for their medical groups and associated ambulatory clinic sites.