Peter G Szilagyi1, Rebecca Valderrama1, Sitaram Vangala2, Christina Albertin1, David Okikawa3, Michael Sloyan4, Nathalie Lopez1, Carlos F Lerner1. 1. Department of Pediatrics, UCLA Mattel Children's Hospital, University of California, Los Angeles, Los Angeles, California, USA. 2. Department of Medicine Statistics Core, David Geffen School of Medicine, University of California, Los Angeles, California, USA. 3. David Geffen School of Medicine, University of California, Los Angeles, California, USA. 4. Department of Information Services and Solutions, UCLA Health System, Los Angeles, California, USA.
Abstract
OBJECTIVE: The study sought to assess, for children in one large health system, (1) characteristics of active users of the patient portal (≥1 use in prior 12 months), (2) portal use by adolescents, and (3) variations in pediatric patient portal use. MATERIALS AND METHODS: We analyzed data from the electronic health record regarding pediatric portal use during 2017-2018 across a health system (39 871 pediatric patients). RESULTS: Altogether, 63.5% of pediatric patients were active portal users. Children (proxies) who were boys, privately insured, white, and spoke English were more likely to be active users. Common uses involved messaging with physicians, medications, allergies, letters, and laboratory results. By 15 years of age, >50% of adolescents used the portal by themselves (without a proxy). Pediatric portal use varied widely across practices. DISCUSSION: Pediatric or adolescent portal use is quite high, but large variations exist. CONCLUSION: Use of the portal for pediatric care may reflect varying pediatric patient engagement.
OBJECTIVE: The study sought to assess, for children in one large health system, (1) characteristics of active users of the patient portal (≥1 use in prior 12 months), (2) portal use by adolescents, and (3) variations in pediatric patient portal use. MATERIALS AND METHODS: We analyzed data from the electronic health record regarding pediatric portal use during 2017-2018 across a health system (39 871 pediatric patients). RESULTS: Altogether, 63.5% of pediatric patients were active portal users. Children (proxies) who were boys, privately insured, white, and spoke English were more likely to be active users. Common uses involved messaging with physicians, medications, allergies, letters, and laboratory results. By 15 years of age, >50% of adolescents used the portal by themselves (without a proxy). Pediatric portal use varied widely across practices. DISCUSSION: Pediatric or adolescent portal use is quite high, but large variations exist. CONCLUSION: Use of the portal for pediatric care may reflect varying pediatric patient engagement.
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