Nathan Hantke1, M Lajoy2, Christine E Gould3, Elena M Magwene4, J Sordahl5, R Hirst6, R O'Hara7. 1. Department of Neurology (NH), Oregon Health and Science University, Portland, OR; Department of Psychiatry (NH, ML), Oregon Health and Science University, Portland, OR; Mental Health and Clinical Neurosciences Division (NH), Veterans Affairs Portland Health Care System, Portland, OR. Electronic address: hantke@ohsu.edu. 2. Department of Psychiatry (NH, ML), Oregon Health and Science University, Portland, OR; Western Telemental Health Network (ML), Veteran Affairs Portland Health Care System, Portland, OR. 3. Department of Psychiatry & Behavioral Sciences (CEG, RO'H), Stanford University School of Medicine, Stanford, CA; Geriatric Research Education and Clinical Center (GRECC) (CEG), Veterans Affairs Palo Alto Health Care System, Palo Alto, CA. 4. Veteran Affairs Puget Sound Health Care System (EMM), Seattle, WA. 5. Boise Veteran Affairs Medical Center (JS), Boise, ID. 6. Palo Alto University (RH), Palo Alto, CA. 7. Department of Psychiatry & Behavioral Sciences (CEG, RO'H), Stanford University School of Medicine, Stanford, CA; Sierra Pacific Mental Illness Research Education and Clinical Centers (MIRECC) (RO'H), Veteran Affairs Palo Alto Health Care System, Palo Alto, CA; School of Psychology (RO'H), University of Queensland, Brisbane, Queensland, Australia.
Abstract
OBJECTIVE: The objective for the current study is to examine patient satisfaction with geropsychiatry services provided via video telehealth. METHODS: Participants included community-dwelling older Veterans receiving geriatric psychiatry services via telehealth across regions of the Pacific Northwest and Southwestern United States. Participants completed a paper-based survey examining satisfaction with services following the completion of two medication management visits with a geropsychiatrist. RESULTS: The majority of participants (90%) reported liking or even preferring geriatric telepsychiatry, despite the experience being novel for the majority of patients. Eighty-three percent of participants reported that receiving telegeropsychiatry services was the same (n = 30) or better (n = 3) than being seen in-person. Participants saved an average of 168 driving miles (means and standard deviations = 59.2; range 2-480) each visit. CONCLUSION: The findings of the current study suggest that older adults accept and are broadly satisfied with telegeropsychiatry services. This modality of care increased access to specialty care and decreased travel hardship. Published by Elsevier Inc.
OBJECTIVE: The objective for the current study is to examine patient satisfaction with geropsychiatry services provided via video telehealth. METHODS:Participants included community-dwelling older Veterans receiving geriatric psychiatry services via telehealth across regions of the Pacific Northwest and Southwestern United States. Participants completed a paper-based survey examining satisfaction with services following the completion of two medication management visits with a geropsychiatrist. RESULTS: The majority of participants (90%) reported liking or even preferring geriatric telepsychiatry, despite the experience being novel for the majority of patients. Eighty-three percent of participants reported that receiving telegeropsychiatry services was the same (n = 30) or better (n = 3) than being seen in-person. Participants saved an average of 168 driving miles (means and standard deviations = 59.2; range 2-480) each visit. CONCLUSION: The findings of the current study suggest that older adults accept and are broadly satisfied with telegeropsychiatry services. This modality of care increased access to specialty care and decreased travel hardship. Published by Elsevier Inc.
Entities:
Keywords:
Geropsychiatry; care delivery; telehealth; telemental health
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