| Literature DB >> 31244724 |
C Shawn Burke1, Eleni Georganta1,2, Shannon Marlow3.
Abstract
There is a long history, dating back to the 50 s, which examines the manner in which team roles contribute to effective team performance. However, much of this work has been built on ad hoc teams working together for short periods of time under conditions of minimal stress. Additionally, research has been conducted with little attention paid to the importance of temporal factors, despite repeated calls for the importance of considering time in team research (e.g., Mohammed et al., 2009). To begin to understand team roles and how temporal aspects may impact the types of team roles employed when teams are working in extreme mission critical environments, the current manuscript uses a data-driven, bottom-up approach. Specifically, we employ the use of retrospective historical data as our input and a historiometric approach (Simonton, 2003). Source documents consist primarily of autobiographies, memoires, biographies, and first-hand accounts of crew interaction during spaceflight. Critical incidents regarding team interaction were extracted from these source documents and independently coded for team roles by two trained raters. Results of the study speak to the importance of task and social roles within teams that are predominantly intact and operating in extreme environments where mistakes can be life threatening. Evidence for the following task (i.e., coordinator, boundary spanner, team leader, evaluator, critic, information provider, team player, and innovator) and social roles (i.e., team builder, nurturer, harmonizer, entertainer, jokester, and the negative roles of attention seeker and negativist) were found. While it is often task roles that receive the greatest attention, results point to the importance of not neglecting the socioemotional health of the team (and the corresponding roles). Results also indicated that while some roles were consistently enacted independent of temporal considerations (e.g., mission length), the degree to which others were enacted varied across missions of differing lengths. Additionally, based on the current sample we see the following trends: (1) increased enactment of the team builder role as mission duration increases, (2) prominence of the entertainer role, and (3) increased emphasis on the visionary/problem solver role on missions over 2 years.Entities:
Keywords: team performance; team roles; teams and groups; temporal and contextual factors; time
Year: 2019 PMID: 31244724 PMCID: PMC6579910 DOI: 10.3389/fpsyg.2019.01322
Source DB: PubMed Journal: Front Psychol ISSN: 1664-1078
Example team role taxonomies.
| Source | Description | Dimensions |
|---|---|---|
| Task roles | • Asking for/giving orientation, opinion, suggestions | |
| Task roles | • Initiator-contributor, information seeker, opinion seeker, information giver, opinion giver, elaborator, coordinator, orienter, evaluator-critic, energizer, procedural technician, recorder | |
| No specification | • Completer-finisher, implementer, specialist, monitor-evaluator, coordinator, plant, shaper, resource investigator | |
| Task roles | • Contractor (organize, coordinate), creator (promote innovative approaches), contributor (provides pertinent information), completer (foster task completion) critic (promote open discussion of potential issues) | |
| Task roles | • Organizer, doer, challenger, innovator | |
| Focus on dimensions which underly all roles in varying degrees | • Dominance | |
Team role taxonomy (Burke et al., 2016).
| Team role | Description |
|---|---|
| Contribution seeker | Behaviors that seek to ensure that all members are contributing to the task, are recognized for their contribution, and feel their contribution is valued. |
| Team builder | Behaviors that seek to improve and maintain the social structure, motivation, and team well-being. This includes sub-roles: harmonizer, motivator, and nurturer. |
| Entertainer | Behaviors which serve to maintain cohesion and emotional well-being through humor and other active public forms of artistic expression targeted at the team. Subdimension: jokester. |
| Attention seeker | Behaviors that serve to consistently call attention to oneself. This attention seeking is self-initiated. |
| Negativist | Behaviors which reflect an explicit negative outlook, are toxic in nature, and serve to degrade the social emotional environment within the team. This includes sub-roles: complainer and aggressive arguer. |
| Team player | Behaviors which reflect a willingness to pitch in wherever is needed and being prepared to help. This includes sub-roles: task completer, mission support, and social loafer (negative instance). |
| Evaluator | Behaviors aimed at questioning and ensuring the best use of team ideas and information. This includes sub-roles: critic and analyzer/synthesizer. |
| Information provider | Behaviors which serve to transmit information within the team serving to create shared mental models. This includes the sub-roles of clarifier, facilitator, note taker, power seeker (negative role). |
| Boundary spanner | Behaviors which represent someone who is managing the relationship of the team with outside entities as well as gathering/sending information outside the team to bring back in. |
| Visionary/innovator | Behaviors which are oriented toward coming up with new and creative ideas and approaches to the task. |
| Coordinator | Leadership-oriented behaviors focused on the processes involved in task completion. The includes sub-roles: team leader, project manager. |
Sources and the respective spaceflight context.
| Document title | Source | Author | Date | Spaceflight |
|---|---|---|---|---|
| context | ||||
| Flight: my life in mission control | Book (Autobiography) | Kraft C. | 2001 | Gemini |
| Of emergencies and Christmas trees – an exciting end to 2010 | Diary (Mission Diary Entry) | Charles R. | 12 January 2010 | Mars 500 |
| Goodbye Sun, goodbye Earth, we are leaving for Mars! | Diary (Mission Diary Entry) | Urbina D. and Charles R. | 3 June 2010 | Mars 500 |
| Romain Charles completes the tour | Diary (Video Diary Entry) | Charles R. | 21 June 2010 | Mars 500 |
| A dirty job but someone’s gotta do it! | Diary (Video Diary Entry) | Urbina D. | 30 June 2010 | Mars 500 |
| This is our home, our workplace, and our life | Diary (Mission Diary Entry) | Urbina D. | 7 July 2010 | Mars 500 |
| It’s housecleaning day | Diary (Video Diary Entry) | Urbina D. | 14 July 2010 | Mars 500 |
| Smooth routine’ and interplanetary birthday party | Diary (Mission Diary Entry) | Charles R. | 22 July 2010 | Mars 500 |
| Romain collecting air samples | Diary (Video Diary Entry) | Charles R. | 9 August 2010 | Mars 500 |
| Waste not – want not | Diary (Mission Diary Entry) | Urbina D. | 18 August 2010 | Mars 500 |
| How supplies are rationed? | Diary (Video Diary Entry) | Charles R. | 6 September 2010 | Mars 500 |
| Science and thoughts of Chilean miners | Diary (Mission Diary Entry) | Charles R. | 10 September 2010 | Mars 500 |
| Thanks to Oliver and Cyrille! | Diary (Mission Diary Entry) | Urbina D. and Charles R. | 15 September 2010 | Mars 500 |
| Diego and Romain answer your questions | Diary (Mission Diary Entry) | Urbina D. and Charles R. | 24 September 2010 | Mars 500 |
| Preparing the meals (with a shaker) | Diary (Video Diary Entry) | Urbina D. | 12 October 2010 | Mars 500 |
| Diego and Romain answer your questions 2 | Diary (Mission Diary Entry) | Urbina D. and Charles R. | 26 October 2010 | Mars 500 |
| The barber shop on the way to Mars | Diary (Video Diary Entry) | Urbina D. and Charles R. | 3 November 2010 | Mars 500 |
| “Are we alone?” | Diary (Mission Diary Entry) | Urbina D. | 10 November 2010 | Mars 500 |
| Approaching the Red Planet | Diary (Mission Diary Entry) | Urbina D. | 26 January 2011 | Mars 500 |
| Unpacking the Lander and preparing for a hike on Mars | Diary (Mission Diary Entry) | Charles R. | 9 February 2011 | Mars 500 |
| Celebrating Chinese New Year – even on Mars! | Diary (Mission Diary Entry) | Charles R. | 2 February 2011 | Mars 500 |
| Greetings from Mars! | Diary (Mission Diary Entry) | Urbina D. | 1 March 2011 | Mars 500 |
| Long trip without moving anywhere | Diary (Mission Diary Entry) | Charles R. | 3 June 2011 | Mars 500 |
| “The best moments of our trip” | Diary (Mission Diary Entry) | Charles R. | 17 August 2011 | Mars 500 |
| Earth approaching! | Diary (Mission Diary Entry) | Urbina D. | 13 October 2011 | Mars 500 |
| Countdown is on | Diary (Mission Diary Entry) | Charles R. | 25 October 2011 | Mars 500 |
| Way station to the Stars: the Story of Mir, Michael, and Me | Book (Autobiography) | Foale C. | 1999 | Mir |
| Diary of a Cosmonaut: 211 days in Space | Book (Autobiography) | Lebedev V. | 1990 | Salyut |
| Salyut – The First Space Station: Triumph and Tragedy | Book | Ivanovich G. S. | 2008 | Salyut |
| Space Shuttle Columbia (Her Missions and Crews) | Book | Evans B. | 2003 | Shuttle |
| Riding Rockets: The Outrageous Tales of a Space Shuttle Astronaut | Book (Autobiography) | Mullane M. | 2007 | Shuttle |
| Space Shuttle Challenger (Ten Journeys Into the Unknown) | Book | Evans B. | 2007 | Shuttle |
| The All-American Boys: An Insider’s Candid Look at the Space Program and the Myth of the Super Hero | Book | Cunningham W. | 2010 | Shuttle |
| Homesteading Space: The Skylab Story | Book | Hitt D., Garriott O., Kerwin J., Bean A. L., and Hockam H. | 2011 | Shuttle |
| Wheels Stop: The Tragedies and Triumphs of the Space Shuttle Program, 1986–2011 | Book | Houston R. | 2014 | Shuttle |
| Women in Space [Biography (Lerner Hardcover)] | Book | Gibson K. B. | 2014 | Shuttle |
| A House in Space | Book | Cooper H. S. F. | 1976 | Skylab |
| Around the World in 84 days: The Authorized Biography of Skylab Astronaut Jerry Carr | Book (Autobiography) | Shayler D. J. | 2006 | Skylab |
| Leaving Earth: Space Stations, Rival Superpowers, and the Quest for Interplanetary Travel | Book | Zimmerman R. | 2003 | Soyuz, Mir, and Salyut |
Differentiating of spaceflight context based on mission duration.
| Duration | Exemplar missions | Incidents extracted |
|---|---|---|
| Short (<=15 days) | Shuttle, Gemini | 132 |
| Medium (<=6 months) | Skylab/ISS, Soyuz | 124 |
| Long (<=1.5 years) | Salyut, Mir | 197 |
| Longer (<=2 years) | Mars 500 | 72 |
Example statements and categorization.
| Sample critical incidents | Role | Source |
|---|---|---|
| “We did some funny TV today. Bill made some large cardboard swim fins, and paddles for his hands, and I televised him in his crazy get-up trying to paddle from one end of the forward compartment to the other. He put lightning bolts on the helmet. I laughed so much I could hardly hold the camera. I made up the dialog to go with it – called him “William Pogue Aerospace Pioneer.” Hope the folks on the ground get a kick out of it.” | Entertainer/jokester | |
| “Thus at an early stage Michael was able to show hospitality to his commander and flight engineer by welcoming them to his quarters to watch a late-night film, after supper together in the Base Block. They were glad of this entertainment and crammed amiably close to each other to watch Michael’s tiny movie theater. …In this way, almost by accident, he set up an early bond with his crewmates which presaged friendship and trust beyond anything normally required in the contracts or international agreements, or in previous binational crews’ experience. This warmth of feeling led to Michael’s first public support of his crewmates against their seemingly rather hard Ground Control taskmasters in Moscow.” | Team builder | |
| Jean-Loup said, “I was surprised and impressed by your work together and how you fought to save the experiment.” He smiled and was also in a perfect mood. | Contribution seeker | |
| “Carr complained that the soap was like dog shampoo. Pogue, the pilot, bitched that the towels–which were made of a synthetic material that was highly fire-resistant–were “sort of like drying off with padded steel wool.” Gibson griped that “the fire-prevention guys really got away with something when they made us go with that kind of material; I don’t think it’s absorbent enough, and I think it’s too hard.” | Negativist | |
| “Garriott, a bemused-looking, thin-faced man with a distinctive mustache that made him look like a western cowpoke, was even more eager to do more. Not only did he urge his crewmates on, he continually requested more work from scientists on the ground. ” | Team Player | |
| “This morning I suggested to Ground Control that we check the C-2 sextant and asked them to give us the location of three or four stars so that we could see one in the middle of the porthole.” | Boundary spanner | |
Rank ordering of the top five task roles which emerged.
| Team role | Rank order | % of comments |
|---|---|---|
| supporting rank | ||
| Boundary spanner | 1 | 55% |
| Team player | 2 | 14% |
| Visionary/innovator | 3 | 9% |
| Coordinator | 4 | 5% |
| Information provider | 5 | 4% |
Rank ordering of the top five social roles which emerged.
| Team role | Rank order | % of comments |
|---|---|---|
| supporting rank | ||
| Team builder | 1 | 37% |
| Negativist | 2 | 27% |
| Entertainer | 3 | 26% |
| Nurturer | 4 | 3% |
| Harmonizer | 5 | 2% |
Relative frequency of enactment of task and social roles (as compared to one another).
| Across all temporal contexts | ||
|---|---|---|
| Roles | % | |
| Task roles | 258 | 49 |
| Team player | 38 | 7 |
| Task completer | 15 | 3 |
| Mission support | 1 | 0 |
| Evaluator | 6 | 1 |
| Analyzer/synthesizer | 9 | 2 |
| Information provider | 10 | 2 |
| Clarifier | 5 | 1 |
| Facilitator | 1 | 0 |
| Power seeker | 1 | 0 |
| Boundary spanner | 111 | 22 |
| Visionary/innovator | 24 | 5 |
| Coordinator | 15 | 3 |
| Team leader | 17 | 3 |
| Project manager | 5 | 1 |
| Social roles | 267 | 51 |
| Contribution seeker | 3 | 1 |
| Team builder | 88 | 17 |
| Harmonizer | 8 | 2 |
| Motivator | 5 | 1 |
| Nurturer | 12 | 2 |
| Entertainer | 74 | 14 |
| Attention seeker | 8 | 2 |
| Negativist | 25 | 5 |
| Belittler | – | – |
| Complainer | 44 | 8 |
Rank ordering of the top five team roles enacted across task and social categories.
| Team role | Role type | Rank order | % of comments |
|---|---|---|---|
| supporting rank | |||
| Boundary spanner | Task | 1 | 22% |
| Team builder | Social | 2 | 17% |
| Entertainer | Social | 3 | 14% |
| Negativist | Social | 4 | 8% |
| Team player | Task | 5 | 7% |
Emergence of team roles by temporal duration of mission4.
| Short duration | Medium duration | Long duration | Longer duration | Across contexts | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Roles | % | % | % | % | n | % | ||||
| Team player | 13 | 10 | 7 | 6 | 12 | 6 | 6 | 8 | 38 | 7 |
| Task completer | 12 | 9 | – | – | – | – | 3 | 4 | 15 | 3 |
| Mission support | – | – | – | – | – | – | 1 | 1 | 1 | 0 |
| Evaluator | 3 | 2 | 1 | 1 | 2 | 1 | – | – | 6 | 1 |
| Analyzer/synthesizer | – | – | 1 | 1 | 3 | 2 | 1 | 1 | 9 | 2 |
| Information provider | 3 | 2 | 1 | 1 | 3 | 2 | 3 | 4 | 10 | 2 |
| Clarifier | 2 | 2 | 2 | 2 | 1 | 1 | – | – | 5 | 1 |
| Facilitator | – | – | – | – | – | – | 1 | 1 | 1 | 0 |
| Power seeker | – | – | – | – | 1 | 1 | – | – | 1 | 0 |
| Boundary spanner | 15 | 11 | 24 | 19 | 67 | 34 | 5 | 7 | 111 | 22 |
| Visionary/innovator | 8 | 6 | 4 | 3 | 2 | 1 | 10 | 14 | 24 | 5 |
| Coordinator | 7 | 5 | 2 | 2 | 6 | 3 | – | – | 15 | 3 |
| Team leader | 13 | 10 | 1 | 1 | 1 | 1 | 2 | 3 | 17 | 3 |
| Project manager | 4 | 3 | 1 | 1 | – | – | – | – | 5 | 1 |
| Contribution seeker | 1 | 1 | 2 | 1 | 3 | 1 | ||||
| Team builder | 7 | 5 | 22 | 18 | 32 | 16 | 27 | 38 | 88 | 17 |
| Harmonizer | 3 | 2 | – | – | 4 | 2 | 1 | 1 | 8 | 2 |
| Motivator | 2 | 2 | 1 | 1 | 2 | 1 | – | – | 5 | 1 |
| Nurturer | 5 | 4 | 1 | 1 | 5 | 3 | 1 | 1 | 12 | 2 |
| Entertainer | 18 | 14 | 18 | 15 | 30 | 15 | 8 | 11 | 74 | 14 |
| Attention seeker | 3 | 2 | 1 | 1 | 4 | 2 | – | – | 8 | 2 |
| Negativist | 3 | 2 | 8 | 7 | 14 | 7 | – | – | 25 | 5 |
| Belittler | – | – | – | – | – | – | – | – | – | – |
| Complainer | 6 | 5 | 29 | 23 | 6 | 3 | 3 | 4 | 44 | 8 |
Frequencies of task and social roles identified for each mission duration.
| Short duration | Medium duration | Long duration | Longer duration | |||||
|---|---|---|---|---|---|---|---|---|
| Roles | % | % | % | % | ||||
| Task roles | 84 | 64 | 44 | 36 | 98 | 50 | 32 | 44 |
| Social roles | 48 | 37 | 80 | 65 | 99 | 50 | 40 | 56 |