| Literature DB >> 29751528 |
Lauren Tait1, Kenneth Lee2, Rohan Rasiah3, Joyce M Cooper4, Tristan Ling5, Benjamin Geelan6, Ivan Bindoff7.
Abstract
Background. There are numerous approaches to simulating a patient encounter in pharmacy education. However, little direct comparison between these approaches has been undertaken. Our objective was to investigate student experiences, satisfaction, and feedback preferences between three scenario simulation modalities (paper-, actor-, and computer-based). Methods. We conducted a mixed methods study with randomized cross-over of simulation modalities on final-year Australian graduate-entry Master of Pharmacy students. Participants completed case-based scenarios within each of three simulation modalities, with feedback provided at the completion of each scenario in a format corresponding to each simulation modality. A post-simulation questionnaire collected qualitative and quantitative responses pertaining to participant satisfaction, experiences, and feedback preferences. Results. Participants reported similar levels satisfaction across all three modalities. However, each modality resulted in unique positive and negative experiences, such as student disengagement with paper-based scenarios. Conclusion. Importantly, the themes of guidance and opportunity for peer discussion underlie the best forms of feedback for students. The provision of feedback following simulation should be carefully considered and delivered, with all three simulation modalities producing both positive and negative experiences in regard to their feedback format.Entities:
Keywords: actor; computer; paper-based; pharmacy education; scenarios; simulation; standardized patient; virtual; virtual patient
Year: 2018 PMID: 29751528 PMCID: PMC6025072 DOI: 10.3390/pharmacy6020041
Source DB: PubMed Journal: Pharmacy (Basel) ISSN: 2226-4787
Figure 1Schematic of the Group Allocations.
Demographic Characteristics.
| Sex | n (%) |
| Male | 3 (15.0) |
| Female | 17 (85.0) |
| Age Range (years) | |
| 22–25 | 11 (55.0) |
| 26–29 | 4 (20.0) |
| 30+ | 5 (25.0) |
| Currently Working in a Community Pharmacy | |
| Yes | 11 (55.0) |
| No | 9 (45.0) |
Participant Satisfaction with Each Scenario and Simulation Modality.
| Satisfaction Items | Scenario One: Reflux | Scenario Two: Angina | Scenario Three: Constipation | ||||||
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| Paper | Computer | Patient | Paper | Computer | Patient | Paper | Computer | Patient | |
| Median (Mean) | Median (Mean) | Median (Mean) | Median (Mean) | Median (Mean) | Median (Mean) | Median (Mean) | Median (Mean) | Median (Mean) | |
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| The scenario was fun to work through | 4.0 (4.0) | 4.5 (4.5) | 4.0 (4.0) | 4.5 (4.0) | 4.0 (4.3) | 4.0 (4.1) | 3.0 (3.4) | 3.0 (3.3) | 4.5 (4.2) |
| I was interested in the subject matter covered by the scenario | 5.0 (4.6) | 5.0 (4.8) | 4.0 (4.3) | 5.0 (4.5) | 4.0 (4.1) | 4.0 (4.3) | 4.0 (4.0) | 4.0 (4.0) | 4.5 (4.3) |
| This was an engaging way to present to scenario | 4.5 (3.8) | 5.0 (4.7) | 4.0 (4.4) | 4.0 (3.8) | 4.0 (4.1) | 4.0 (4.3) | 4.0 (3.6) | 4.0 (3.9) | 4.5 (4.3) |
| Working through the scenario helped me learn about the subject matter | 5.0 (4.9) | 4.5 (4.3) | 4.0 (4.3) | 4.0 (4.3) | 4.0 (4.0) | 4.0 (3.7) | 4.0 (4.1) | 3.0 (3.1) | 4.0 (4.2) |
| I found the scenario easy to complete | 5.0 (4.6) | 4.0 (3.7) | 3.0 (3.4) | 4.0 (4.0) | 4.0 (4.4) | 4.0 (3.9) | 4.0 (4.0) | 3.0 (2.4) | 4.0 (3.5) |
| I think this was a good way to learn about pharmacy practice issues | 4.0 (4.3) | 4.0 (4.3) | 4.0 (4.4) | 5.0 (4.7) | 4.0 (4.1) | 4.0 (4.3) | 4.0 (3.9) | 3.0 (3.2) | 5.0 (4.7) |
| I think this was a good way to learn about taking a patient/medication/medical history | 4.0 (4.0) | 4.0 (4.0) | 5.0 (4.6) | 5.0 (4.7) | 4.0 (3.7) | 4.0 (4.4) | 4.0 (3.9) | 3.0 (3.0) | 5.0 (4.7) |
| I think this was a good way to learn about counselling patients | 5.0 (4.3) | 4.0 (3.8) | 5.0 (4.6) | 3.5 (3.8) | 4.0 (3.7) | 4.0 (4.4) | 3.0 (3.7) | 4.0 (3.4) | 5.0 (4.8) |
| I think this was a good way to learn about medication/health condition related problems | 5.0 (4.3) | 4.5 (4.5) | 4.0 (4.0) | 5.0 (4.8) | 4.0 (3.9) | 4.0 (4.0) | 4.0 (4.0) | 4.0 (3.6) | 4.0 (3.8) |
| I would like to work through this scenario again using this learning modality | 4.0 (4.0) | 5.0 (4.7) | 4.0 (4.3) | 5.0 (4.5) | 4.0 (3.9) | 4.0 (4.3) | 4.0 (3.9) | 4.0 (3.6) | 5.0 (4.7) |
| I would like to work through different scenarios using this learning modality | 5.0 (4.7) | 5.0 (4.7) | 4.0 (4.4) | 5.0 (4.7) | 4.0 (4.0) | 4.0 (4.3) | 4.0 (3.7) | 4.0 (3.9) | 5.0 (4.7) |
1 Percentage of total maximum rating calculated by dividing the average score of all questions by 5, and multiplying by 100.
Participants’ Perceptions of the Feedback Provided in Each Scenario and Simulation Modality.
| Feedback Items | Scenario One: Reflux | Scenario Two: Angina | Scenario Three: Constipation | ||||||
|---|---|---|---|---|---|---|---|---|---|
| Paper | Computer | Patient | Paper | Computer | Patient | Paper | Computer | Patient | |
| Median (Mean) | Median (Mean) | Median (Mean) | Median (Mean) | Median (Mean) | Median (Mean) | Median (Mean) | Median (Mean) | Median (Mean) | |
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| Feedback provided for this scenario was provided in a timely manner | 5.0 (4.6) | 5.0 (4.7) | 5.0 (4.7) | 5.0 (4.7) | 4.0 (4.3) | 5.0 (4.4) | 5.0 (4.4) | 5.0 (4.4) | 5.0 (4.8) |
| Feedback provided from the learning modality was constructive and clarified what good performance is | 5.0 (4.4) | 4.5 (4.2) | 5.0 (4.7) | 5.0 (4.7) | 4.0 (4.1) | 5.0 (4.9) | 4.0 (4.4) | 4.0 (4.0) | 5.0 (4.8) |
| Feedback provided allowed me to reflect on my performance | 5.0 (4.6) | 4.5 (4.3) | 5.0 (4.7) | 5.0 (5.0) | 4.0 (4.1) | 5.0 (4.9) | 5.0 (4.4) | 4.0 (4.0) | 5.0 (5.0) |
| The feedback provided motivates my learning | 5.0 (4.1) | 4.5 (4.2) | 5.0 (4.6) | 5.0 (5.0) | 4.0 (4.0) | 5.0 (4.9) | 5.0 (4.4) | 4.0 (4.0) | 5.0 (4.8) |
| The feedback provided allowed me to analyze my patient history taking skills | 5.0 (4.4) | 4.0 (4.2) | 5.0 (4.7) | 4.5 (4.5) | 4.0 (4.4) | 5.0 (4.9) | 4.0 (4.1) | 4.0 (3.7) | 5.0 (4.8) |
| The feedback provided allowed me to self-analyze my clinical knowledge | 5.0 (4.9) | 4.0 (4.2) | 5.0 (4.6) | 4.5 (4.5) | 4.0 (4.1) | 5.0 (4.9) | 5.0 (4.4) | 4.0 (4.0) | 5.0 (5.0) |
| Feedback provided allowed me to analyze/self-assess my patient counselling advice | 5.0 (4.1) | 4.0 (4.2) | 5.0 (4.7) | 5.0 (4.7) | 4.0 (3.7) | 5.0 (4.7) | 5.0 (4.3) | 4.0 (3.9) | 5.0 (4.8) |
| Feedback provided allowed me to reflect on my communication skills | 5.0 (4.0) | 4.0 (4.0) | 5.0 (4.7) | 5.0 (4.7) | 4.0 (3.7) | 5.0 (4.9) | 4.0 (4.1) | 3.0 (3.3) | 5.0 (4.8) |
| The feedback provided allowed me to reflect on my verbal communication skills | 5.0 (3.7) | 4.0 (3.8) | 5.0 (4.4) | 4.0 (3.8) | 4.0 (3.9) | 5.0 (4.9) | 4.0 (4.0) | 2.0 (2.4) | 5.0 (5.0) |
| The feedback provided allowed me to reflect on my non-verbal communication skills | 4.0 (4.1) | 4.0 (3.5) | 4.0 (4.3) | 4.5 (4.2) | 4.0 (3.9) | 5.0 (4.4) | 5.0 (4.3) | 3.0 (2.9) | 5.0 (4.8) |
| Feedback provided will alter how I approach future pharmacy practice issues | 5.0 (4.4) | 4.0 (4.0) | 5.0 (4.6) | 5.0 (4.7) | 4.0 (4.0) | 5.0 (4.7) | 5.0 (4.3) | 3.0 (3.0) | 5.0 (5.0) |
2 Percentage of total maximum rating calculated by dividing the average score of all questions by 5, and multiplying by 100.
Manifest-Level Themes for Each Simulation Modality Illustrating Positive and Negative Aspects of Both Experience and Feedback.
| Paper-Based Themes | Computer-Based Themes | Simulated Patient (Actor-Based) Themes |
|---|---|---|
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(+) Allowed for knowledge consolidation and learning (+) Self-directed (no time limit) (+) Non-confronting/safe environment (−) Low engagement (boring) (−) Low realism (−) Low interactivity (−) Lengthy activity (−) Low degree of difficulty (−) No communication skills practice |
(+) Allowed for knowledge consolidation and learning (+) Self-directed (no time limit) (+) High engagement (fun) (+) Allowed for repetition of scenario (+) Non-confronting/safe environment (+) Innovative way of learning (+) High interactivity (+/−) Good degree of realism but limited response options (−) Technology-related/usability issues (−) Did not allow communication skills practice |
(+) Allowed for knowledge consolidation and learning (+) Allowed for communication skills practice (+) High interactivity (+/−) Good degree of realism but patient emotions perhaps too positive (−) Feeling of anxiousness/nervousness (−) Time pressure (not self-directed) |
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(+) Allowed for knowledge consolidation and learning (+) Facilitated reflective learning (+) High interactivity (+) Feedback facilitated by tutor (+) Peer discussion/learning (+) Immediacy of feedback (−) Perception of judgement from peers (−) Feedback too brief |
(+) Immediacy of feedback (+) Facilitates reflective learning (+) Detailed feedback (−) No option for clarification/lacks guidance (−) Lacks peer discussion/learning |
(+) Detailed feedback (+) Facilitated reflective learning (+) Observation of self as a good form of feedback (+) Personalized feedback (−) Lacks immediacy |
(+) denotes positive sentiments, (−) denotes negative sentiments.