G Ulbrecht1, E Gräßel2, F Nickel3, P Kolominsky-Rabas3. 1. Zentrum für Medizinische Versorgungsforschung, Psychiatrische und Psychotherapeutische Klinik, Universitätsklinikum Erlangen, Friedrich-Alexander-Universität Erlangen-Nürnberg, Schwabachanlage 6, 91054, Erlangen, Deutschland. gudrun.ulbrecht@uk-erlangen.de. 2. Zentrum für Medizinische Versorgungsforschung, Psychiatrische und Psychotherapeutische Klinik, Universitätsklinikum Erlangen, Friedrich-Alexander-Universität Erlangen-Nürnberg, Schwabachanlage 6, 91054, Erlangen, Deutschland. 3. Interdisziplinäres Zentrum für Health Technology Assessment (HTA) und Public Health, Friedrich-Alexander-Universität Erlangen-Nürnberg, Erlangen, Deutschland.
Abstract
BACKGROUND: Low-threshold consulting services are becoming increasingly more important as an addition to outpatient and inpatient services. OBJECTIVE: What quality criteria do providers of low-threshold consulting services for family caregivers of people with dementia have? MATERIAL AND METHODS: Telephone interviews with 36 providers of family counseling, support groups, care course. Qualitative content analysis according to Mayring complemented by a literature search. RESULTS: The quality criteria of the providers are based on frequent, ongoing, daily life-oriented, family-oriented, relief-providing, professional, and cross-linked services. CONCLUSION: Increased cooperation and coordination of all involved stakeholders is necessary to improve the knowledge and utilization of the services and the qualitative orientation.
BACKGROUND: Low-threshold consulting services are becoming increasingly more important as an addition to outpatient and inpatient services. OBJECTIVE: What quality criteria do providers of low-threshold consulting services for family caregivers of people with dementia have? MATERIAL AND METHODS: Telephone interviews with 36 providers of family counseling, support groups, care course. Qualitative content analysis according to Mayring complemented by a literature search. RESULTS: The quality criteria of the providers are based on frequent, ongoing, daily life-oriented, family-oriented, relief-providing, professional, and cross-linked services. CONCLUSION: Increased cooperation and coordination of all involved stakeholders is necessary to improve the knowledge and utilization of the services and the qualitative orientation.
Entities:
Keywords:
Care course; Dementia; Family counseling; Quality; Support group
Authors: Anne Corbett; Jennifer Stevens; Dag Aarsland; Sarah Day; Esme Moniz-Cook; Robert Woods; Dawn Brooker; Clive Ballard Journal: Int J Geriatr Psychiatry Date: 2011-10-28 Impact factor: 3.485
Authors: L M M Boots; M E de Vugt; R J M van Knippenberg; G I J M Kempen; F R J Verhey Journal: Int J Geriatr Psychiatry Date: 2013-08-20 Impact factor: 3.485