Retrospective analysis of the national impact of industrial action by English junior doctors in 2016.

OBJECTIVES: To examine the impacts of the four episodes of industrial action by English junior doctors in early 2016.
DESIGN: Descriptive retrospective study of admitted patient care, accident and emergency (A&E) and outpatient activity in English hospitals.
SETTING: All hospitals across England. PARTICIPANTS: All patients who attended A&E or outpatient appointments or those who were admitted to hospital during the 3-week period surrounding each of the four strikes (12 January, 10 February, 9-10 March and 26-27 April, excluding weekends). MAIN OUTCOME MEASURES: Raw numbers and percentage changes of outpatient appointments and cancellations, A&E visits, admitted patients and all inhospital mortality on strike days compared with patient activity on the same weekday in the weeks before and after the strikes.
RESULTS: There were 3.4 million admissions, 27 million outpatient appointments and 3.4 million A&E attendances over the four 3-week periods analysed. Across the four strikes, there were 31 651 fewer admissions (-9.1%), 23 895 fewer A&E attendances (-6.8%) and 173 462 fewer outpatient appointments (-6.0%) than expected. Additionally, 101 109 more outpatient appointments were cancelled by hospitals than expected (+52%). The 26-27 April strike, where emergency services were also affected, showed the largest impacts on regular service. Mortality did not measurably increase on strike days. Regional analysis showed that services in the Yorkshire and the Humber region were disproportionately more affected by the industrial action.
CONCLUSIONS: Industrial action by junior doctors during early 2016 caused a significant impact on the provision of healthcare provided by English hospitals. We also observed regional variations in how these strikes affected providers. © Article author(s) (or their employer(s) unless otherwise stated in the text of the article) 2018. All rights reserved. No commercial use is permitted unless otherwise expressly granted.

This is the first UK study that looked at the effects of striking junior doctors, as well as the first to evaluate the impact of withheld inhospital emergency services (the April 2016 strike was the first ever UK strike to include emergency care).

This was a large analysis of English hospital administrative data from the 2016 strikes, which showed a significant impact on outpatient appointments, admitted patient care and accident and emergency visits.

This work did not include any financial modelling of the impact of industrial action on either the national or the regional level.

The study was unable to examine the health impacts on patients who could not attend hospitals due to industrial action. Additionally, qualitative outcomes such as disappointment and inconvenience were not collected.

Introduction

In each of the first 4 months of 2016, junior doctors from all specialties in England engaged in industrial action with a series of 24–48 hour strikes, culminating in a 2-day strike that included the withdrawal of emergency services.1 The purpose of the action was to protest new contractual changes for all junior doctors brought by the Department of Health (DH) regarding safe working hours and pay.2 Doctors’ strikes in the UK are very rare—before the 2016 strikes, there had been only one, much smaller strike in the previous 40 years (in 2012).3 4

Breaks from routine care patterns offer an important window into the effectiveness of currently established treatment services. During annual meetings of the American Heart Association and the American College of Cardiology, there are significant drops in 30-day mortality among high-risk patients admitted with heart attacks or cardiac failure.5 Therefore, the 2016 strikes provide an ideal opportunity to evaluate the effectiveness of current systems and locate weaknesses in national responses to staffing shortages.

Metcalfe et al6 studied strikes among doctors in the USA, Israel, Spain, Croatia, South Africa, India and the UK. Almost all of the strikes they looked at showed little to no effect on patient mortality. In fact, only one (a 20-day long strike of all doctors in a single province in South Africa in 2010) reported increased mortality rates—patients who presented in emergency departments were 67% more likely to die than during a normal period.6 Ruiz et al3 analysed the 24-hour strike on 21 June 2012 in England, where approximately 8% of doctors in England took part.7 For their analysis, they used Hospital Episode Statistics (HES), the national hospital administrative database for England’s National Health Service (NHS), and compared the week of the strike with the week immediately following and preceding it. Their analysis found an increase in outpatient appointment cancellations, but no significant differences in mortality between strike and non-strike periods.

This current work aimed to examine the impact of the junior doctors’ strikes in early 2016 using HES, which contains data on NHS activity. This data set allowed us to investigate trends in the number of admissions (inpatients), outpatient appointments cancellations, accident and emergency (A&E) attendances, and inhospital deaths during strike periods and to compare these with the expected numbers based on an average non-strike period.

Methods

HES includes details of all admissions to NHS hospitals in England and are collected by the DH. HES data covering all recorded episodes of admitted patient care, outpatient appointments and A&E attendances were extracted for the week of each strike. Strike action by English junior doctors took place on four occasions throughout early 2016—12 January, 10 February, 9–10 March and 26–27 April. For comparison with normal operations, we also extracted all data from the weeks immediately preceding and following each strike. For simplicity, weekends were excluded from our analysis.

Due to the impact on normal hospital operations and attendance due to the bank holiday on the week of 2 May, the second comparator week was replaced with the week of 9–13 May for the April strike.

Each hospital admission is recorded as a ‘spell’ consisting of a number of ‘consultant episodes’, which denotes period of care under different consultants during their hospital admission.8 If the patient admission includes transfer to other hospitals before they are discharged, the whole period of care is recorded as a ‘superspell’. For our analysis of admitted patient care, only the first ‘episode’ in a superspell of care was used to identify the date of initial admission, so as to avoid multiple counting.

The data from the comparator weeks were averaged into what was assumed to be a ‘normal’ week. This allowed for comparison with the strike data to provide an indication of the impacts of individual strikes.

Daily totals for A&E attendances, outpatient appointments and hospital admissions were calculated. Admitted patients were separated into elective and emergency categories using the ‘admimeth’ method of admission field in HES. Day surgery cases were extracted using the ‘CLASSPAT’ field.

Outpatient appointments were analysed using the ‘attended’ field, which includes the following categories:

0=not applicable—appointment occurs in the future.

2=appointment cancelled by, or on behalf of, the patient.

3=did not attend—no advance warning given.

4=appointment cancelled or postponed by the healthcare provider.

5=seen, having attended on time or, if late, before the relevant care professional was ready to see the patient.

6=arrived late, after the relevant care professional was ready to see the patient, but was seen.

7=did not attend—patient arrived late and could not be seen.

9=not known.

This analysis, as with Ruiz et al’s analysis of the June 2012 strike,3 focused primarily on category 4 for cancellations, and categories 5 and 6 to denote actual attendance of appointments.

To obtain death counts, the discharge method field (‘dismeth’) was used to capture deaths in hospital. The A&E attendance disposal field (‘aeattenddisp’) was used to determine which patients died within the A&E department. HES outpatient data do not have the capability to record deaths during appointments, so these data were not used for this outcome.

Finally, regional analyses were performed on all outpatient, A&E and admitted patient data using provider code data (‘procode’).

For our analysis, it was assumed that patient counts were described by a Poisson distribution, as all values are discrete non-negative integers. A χ2 test was used to evaluate significance for proportions. All P values <0.05 were considered statistically significant.

Patient involvement

No patients were involved in setting the research question or the outcome measures, nor were they involved in the design and implementation of the study. There are no plans to involve patients in the dissemination of results.

Results

In total, this study involved the extraction and analysis of 3.4 million admissions, 27 million outpatient appointments and 3.4 million A&E attendances over 12 weeks.

Table 1 shows the impacts of the industrial action of early 2016 on admitted patient care, outpatient appointments and A&E.

Table 1

Results of strike analyses

Strike	Tuesday 12 January	Wednesday 10 February	Wednesday 9 to Thursday 10 March	Tuesday 26 to Wednesday 27 April	Total
Services withheld	Routine care only	Routine care only	Routine care only	All services (including emergency care)
Total admissions	53 279	54 558	107 243	99 866	314 946
Change in total admissions	−4951 (−8.5%)*	−2633 (−4.6%)*	−5873 (−5.2%)*	−18 194 (−15.4%)*	−31 651 (−9.1%)
Emergency admissions	20 307	21 005	40 908	40 077	122 297
Change in emergency admissions	−1313 (−6.1%)*	−30 (−0.1%)	−99 (−0.2%)	−3383 (−7.8%)*	−4825 (−3.7%)
Elective admissions	32 972	33 553	66 335	59 789	192 649
Change in elective admissions	−3638 (−9.9%)*	−2603 (−7.2%)*	−5775 (−8.0%)*	−14 811 (−19.9%)*	−26 827 (−12.2%)
Day case admissions	23 455	23 664	47 286	42 734	137 139
Change in day case admissions	−2367 (−9.2%)*	−1809 (−7.1%)*	−3863 (−7.6%)*	−9846 (−18.7%) *	−17 885 (−11.5%)
Total outpatient appointments	470 639	439 599	871 540	881 213	2 662 991
Change in total outpatient appointments	−14 663 (−3.0%)*	−7702 (−1.7%)*	−41 182 (−4.5%)*	−109 915 (−11.1%)*	−173 462 (−6.0%)
Outpatient appointments completed	352 808	333 625	658 348	651 028	1 995 809
Change in outpatient appointments completed	−29 791 (−7.8%)*	−18 305 (−5.2%)*	−59 692 (−8.3%)*	−134 711 (−17.1%)*	−242 499 (−10.6%)
Outpatient appointments cancelled by provider	49 967	45 222	90 272	109 383	294 844
Change in outpatient appointments cancelled by provider	17 641 (+54.6%)*	12 739 (+39.2%)*	26 906 (+42.5%)*	43 823 (+66.8%)*	101 109 (+52.1%)
A&E total attendances	48 827	55 842	114 292	100 569	319 530
Change in A&E total attendances	−5219 (−9.7%)*	963 (+1.8%)*	−2314 (−2.0%)*	−17 325 (−14.7%)*	−23 895 (−6.8%)
Emergency admission deaths	616	583	1011	999	3209
Change in emergency admission deaths	16 (+2.7%)	24 (+4.3%)	40 (+4.1%)	−40 (−3.8%)	40 (+1.3%)
Elective admission deaths	21	18	30	29	98
Change in elective admission deaths	0	1 (+5.9%)	1 (+3.4%)	−2 (−6.5%)	0
A&E deaths	73	46	127	110	356
Change in A&E deaths	10 (+15.9%)	−11 (−19.2%)	21 (+19.8%)	11 (+11.1%)	31 (9.75%)
Total deaths	710	647	1168	1138	3663
Change in total deaths	26 (+3.8%)	14 (+2.2%)	62 (+5.6%)	−31 (−2.7%)	71 (2.0%)

Percentage change vs expected non-strike volumes are shown in brackets .

*Statistical significance at the 5% level as given by the χ2 test.

A&E, accident and emergency.

Figure 1 shows the percentage change in A&E visits, admitted patients and outpatient appointments across all four strikes against the average of the chosen comparator weeks.

Figure 1

Impacts of each of the four strikes on hospital activity across all strikes and types of care.

The largest impacts on normal operations were seen in the April strike. This is to be expected, as it lasted 48 hours and was also the only instance where emergency care was also withheld.

During the April strike, there was a decrease in total admissions of 18 194 patients compared with the expected volume for that period, which comprised a 7.8% decrease in emergency admissions and a 19.9% decrease in elective admissions. Day cases showed a reduction of 9846 patients (18.7%) compared with the comparator weeks.

Furthermore, 109 915 (11.1%) fewer outpatient appointments were scheduled during the strike period than usual, and 134 711 (17.1%) fewer outpatient appointments were attended during strike days. This was paired with an increase in provider cancellations of outpatient appointments of 43 823 (+66.8%). Additionally, fewer patients attended A&E during this period, with 17 325 (−14.7%) fewer attendees than expected.

The first strike that occurred (Tuesday, 12 January 2016) also showed a large and significant (9.6%) decrease in A&E attendance, despite A&E services operating normally during this time. This may be due to significant media attention for this particular strike, due to its historic significance. Additionally, some providers warned patients to avoid hospitals ‘unless absolutely necessary’.9 This effect diminished during the February and March strikes.

Cancellations

Figure 2 shows the impacts of strikes on the numbers of appointments cancelled or postponed by healthcare providers. The largest impacts were seen during the January and April strikes, which showed increases of 54.5% and 66.8% compared with expected cancellations. Our analysis found that 101 109 outpatient appointments were cancelled due to strike action in 2016.

Figure 2

Volume of provider cancellations by day during the week in which each of the four strikes occurred. Vertical grey lines on the graph represent strike days.

Regional analysis

Table 2 shows the differential regional impacts of the strikes on both outpatient appointments and cancellations. This analysis shows particularly large increases in outpatient cancellations by healthcare providers in London, the South East Coast and Yorkshire and the Humber. These areas also showed large decreases in the number of overall outpatient appointments attended. The East Midlands also showed a large decrease in overall appointment attendance. The south central region showed a much smaller increase in cancellations than others.

Table 2

Regional analyses of strike impacts

Region	Change in elective admissions (%)	Change in non-elective admissions (%)	Change in outpatient appointments attended (%)	Change in outpatient cancellations (%)	Change in accident and emergency visits (%)
North East	−9.31*	−4.69*	−6.99*	+41.89*	−7.8*
North West	−13.3*	−1.61*	−13.35*	+52.85*	−6.24*
Yorkshire and the Humber	−13.59*	−4.88*	−11.86*	+65.68*	−8.05*
East Midlands	−13.6*	−2.49*	−12.62*	+44.69*	−7.55*
West Midlands	−8.37*	−5.24*	−8.39*	+45.41*	−6.53*
East of England	−9.81*	−3.76*	−9.43*	+44.89*	−5.93*
London	−17.08*	−3.61*	−13.39*	+68.2*	−6.79*
South East Coast	−14.51*	−5.21*	−10.89*	+67.1*	−6.97*
South Central	−10.15*	−2.56*	−7.31*	+22.63*	−7.74*
South West	−11.59*	−4.02*	−10.88*	+52.02*	−7.29*

*Statistical significance at the 5% level as given by the χ2 test.

The table also shows the regional variation in admitted patient care during strike periods, separated by elective admissions (including day cases) and non-elective emergency admissions. As with outpatient appointments, the most prominently affected regions by the strikes for elective admissions were Yorkshire and the Humber, London and the East Midlands, which all showed sizeable drops in recorded elective admissions. For emergency (ie, non-elective) admissions, recorded impacts were smaller and seemed to affect different areas, such as the South West and West Midlands.

Our analysis found an average reduction in A&E patient volume of 7.09% across all strike days. The largest regional drops in volume were found in Yorkshire and the Humber (8.05%) and the North East (7.8%). Impacts were more limited in the East of England (5.93%) and the North West (6.24%).

Discussion

We found that industrial action by junior doctors in 2016 resulted in a total of 31 651 fewer admissions, 173 462 fewer outpatient appointments and 23 895 fewer A&E attendances compared with expected volumes from similar weeks. Large effects were seen in the numbers of cancelled outpatient appointments by healthcare providers—providers cancelled a total of 294 844 appointments, a 52% increase compared with the expected volume during these periods. The most pronounced effects on NHS operations were seen during the first (12 January) and last (26–27 April) strikes. During all strike days, a total of 3209 patients died in the hospital during emergency admissions, 98 during elective admissions and 356 died in A&E. However, the numbers of recorded hospital deaths did not appear to change significantly during the strikes compared with the expected numbers for either admitted patients or A&E, which is in line with what has been seen in most other studies of striking doctors globally.6 We found no measurable effect on mortality within the dates analysed, although deaths due to poor care are likely to have an associated delay. Regional analysis showed that strikes disproportionately affected London, Yorkshire and the Humber and the East Midlands for outpatient appointments and elective admissions. Emergency admissions were most affected in the South West and West Midlands regions. A&E attendance was most affected in the North East, Yorkshire and the Humber and South Central England. The January 12 strike corresponded with a 9% drop in A&E admissions, despite industrial action not affecting emergency services. This is noteworthy as it implies many patients may have consciously avoided going to hospital during this period, perhaps due to intense media coverage of the event and explicit instructions from some providers to avoid all non-urgent hospital attendances.

Our analysis is broadly consistent with similar studies of this type. Prior work by Ruiz et al3 has shown the effects of striking doctors on outpatient cancellations by provider. This work replicates that effect—during the strike on 26–27 April 2016, there was an increase in cancellations of 67% when compared with average figures from the surrounding weeks. As with Ruiz et al3 and almost every previous study of this type both nationally and internationally,6 this work did not find a significant effect on mortality among either admitted or A&E patients during strike days. This could be either because there is no effect, or our study did not have enough power to demonstrate an effect, due to the small study period involved in strike days. It may be the case that during periods of industrial action, staffing priority is given to critical care, resulting in small differences in mortality but a poorer patient experience in non-vital care. This has previously been discussed by Metcalfe et al6 in their international comparison of the impacts of industrial action by doctors.

This is a large national study that was able to analyse the majority of admissions, outpatient appointments and A&E visits during the 2016 strikes. HES has previously been shown to have reasonable accuracy at both outpatient10 and inpatient11 levels. Furthermore, the strike on 26–27 April also demonstrates the first opportunity for researchers in the UK to investigate the effects of industrial action on emergency personnel—previous strikes did not withhold emergency care. During this period, there was a drop in the number of patients attending A&E of 17 325 (almost 15%) compared with the expected volume for this time period. We found no evidence of increased mortality during the study period.

The weaknesses of this work are predominantly due to what was not investigated—for example, HES data alone do not allow the investigation of the effects of strikes on patients who did not attend A&E during this period. Furthermore, analysis focused only on the weeks when strikes occurred, which prevented the capture of lagged effects in the immediate aftermath of a strike. The design of the study ensured that no outcomes were measured at weekends—this is a limitation, partly due to the lack of measured outcomes but additionally due to the context of the debate over the existence of a ‘Weekend Effect’ in mortality. Outcomes (especially mortality) proved difficult to measure. Death counts during strike days were small, and hence lacking in statistical power, and many patients stayed in hospital for more than a single day. Importantly, other outcomes such as morbidity, direct financial costs and opportunity costs for both the NHS (through rescheduling elective operations and other procedures) and patients (taking time off work, childcare costs and so on) were uncaptured. This study also includes no qualitative element, which prevents us from capturing unrecorded outcomes of strikes, such as disappointment, inconvenience, stress and worry. Finally, the occurrence of a national bank holiday on the week of 2 May meant that patient profiles were likely to differ between strike and comparator weeks. As such, in our analysis the second comparator week for the April strike was replaced with data from the week of 9–13 May instead.

Conclusions

The four junior doctors’ strikes between January and April 2016 resulted in significant negative impacts on patient care as measured by hospital activity. Significant increases in outpatient appointment cancellations by hospitals were paired with decreases in admitted patients and A&E visits. The major outcome we investigated was mortality, which showed no measurable change. However, this is likely to be the least sensitive outcome for quality and safety concerns. These findings may also suggest that NHS Trusts responded effectively to the industrial action by cancelling outpatient appointments to protect higher risk services. Future work in this area should focus on how the strikes affected waiting times and similar quality outcomes. Strike-related morbidity (such as disease progression in the time between rescheduled operations/appointments) would likely be a fertile avenue for investigation. Delays will also be likely to have an associated cost burden in terms of worse patient outcomes and hence costlier treatment, which should be accounted for. Finally, it should be determined whether quality of care was negatively impacted in the period immediately following the strikes.