| Literature DB >> 29355186 |
Kelly R Murphy1, John E McManigle1, Benjamin M Wildman-Tobriner1, Amy Little Jones1, Travis J Dekker1, Barrett A Little1, Joseph P Doty1, Dean C Taylor1.
Abstract
The medical community has recognized the importance of leadership skills among its members. While numerous leadership assessment tools exist at present, few are specifically tailored to the unique health care environment. The study team designed a 24-item survey (Healthcare Evaluation & Assessment of Leadership [HEAL]) to measure leadership competency based on the core competencies and core principles of the Duke Healthcare Leadership Model. A novel digital platform was created for use on handheld devices to facilitate its distribution and completion. This pilot phase involved 126 health care professionals self-assessing their leadership abilities. The study aimed to determine both the content validity of the survey and the feasibility of its implementation and use. The digital platform for survey implementation was easy to complete, and there were no technical problems with survey use or data collection. With regard to reliability, initial survey results revealed that each core leadership tenet met or exceeded the reliability cutoff of 0.7. In self-assessment of leadership, women scored themselves higher than men in questions related to patient centeredness (P=0.016). When stratified by age, younger providers rated themselves lower with regard to emotional intelligence and integrity. There were no differences in self-assessment when stratified by medical specialty. While only a pilot study, initial data suggest that HEAL is a reliable and easy-to-administer survey for health care leadership assessment. Differences in responses by sex and age with respect to patient centeredness, integrity, and emotional intelligence raise questions about how providers view themselves amid complex medical teams. As the survey is refined and further administered, HEAL will be used not only as a self-assessment tool but also in "360" evaluation formats.Entities:
Keywords: age; emotional intelligence; leadership assessment; patient centeredness; sex; specialty
Year: 2016 PMID: 29355186 PMCID: PMC5741008 DOI: 10.2147/JHL.S114360
Source DB: PubMed Journal: J Healthc Leadersh ISSN: 1179-3201
Figure 1Duke Healthcare Leadership Model.
Survey questions distributed among five core leadership competencies and the core principle of patient centerednessa
| Selfless service | Critical thinking | Teamwork | Integrity | Emotional intelligence |
|---|---|---|---|---|
| I place the needs of the team above my own needs. (q70) | I regularly engage in activities to keep me up-to-date in my field. (q74) | I earn the trust of others. (q65) | I act in a manner that is open, honest, and trustworthy. (q79) | I clearly express thoughts and plans with fellow health care providers. (q59) |
| I integrate information from multiple sources to make decisions. (q75) | I effectively utilize the strengths of team members. (q66) | I accept responsibility after undesirable outcomes. (q80) | I interact with other health care providers in a respectful manner. (q60) | |
| I go above and beyond to ease the workload of the team. (q72) | I think creatively to solve problems. (q76) | I give credit to team members. (q67) | I act decisively when needed. (q81) | I adapt well to change (eg, new policies, new electronic medical record [EMR], new workflows). (q61) |
| I present complex problems in a simple manner. (q77) | I provide effective, actionable feedback. (q68) | I handle emotionally stressful situations appropriately. (q62) | ||
| I inspire others on the team to achieve higher standards. (q69) | I navigate difficult decisions effectively. (q83) | I am aware of my personal limitations. (q63) |
Notes: Italicized texts are questions related to patient centeredness.
The item number for each question in the instrument is in parentheses.
Figure 2Instrument interface with example question.
Principal component analysis summary
| Question # | Patient centeredness | Selfless service | Critical thinking | Teamwork | Integrity | Emotional intelligence |
|---|---|---|---|---|---|---|
| q79 | 0.136 | 0.234 | 0.065 | 0.021 | −0.009 | |
| q71 | 0.123 | 0.075 | 0.273 | 0.123 | −0.02 | |
| q73 | 0.026 | 0.346 | 0.063 | 0.044 | 0.149 | |
| q60 | 0.21 | −0.075 | 0.078 | 0.215 | 0.112 | |
| q67 | −0.183 | 0.001 | 0.161 | 0.132 | ||
| q82 | 0.184 | 0.248 | 0.093 | 0.006 | ||
| q64 | 0.186 | 0.225 | 0.066 | −0.28 | ||
| q65 | 0.276 | 0.277 | 0.016 | 0.103 | ||
| q80 | 0.321 | 0.134 | 0.218 | 0.308 | 0.17 | |
| q72 | 0.298 | 0.127 | 0.281 | 0.312 | 0.133 | |
| q62 | 0.188 | 0.266 | 0.314 | −0.187 | −0.035 | |
| q74 | 0.103 | 0.249 | −0.078 | 0.329 | 0.158 | |
| q61 | 0.035 | −0.047 | 0.111 | 0.133 | 0.056 | |
| q75 | 0.222 | 0.232 | −0.042 | 0.153 | 0.204 | |
| q59 | 0.21 | 0.031 | 0.211 | 0.146 | 0.118 | |
| q83 | 0.079 | 0.36 | 0.32 | 0.287 | −0.116 | |
| q70 | 0.285 | 0.257 | −0.047 | 0.02 | −0.181 | |
| q69 | 0.26 | 0.244 | 0.058 | 0.203 | 0.067 | |
| q66 | 0.159 | 0.024 | −0.026 | 0.247 | ||
| q68 | 0.015 | 0.196 | 0.295 | 0.296 | 0.031 | |
| q76 | 0.051 | 0.124 | 0.159 | |||
| q78 | 0.162 | 0.127 | 0.105 | 0.136 | 0.018 | |
| q81 | 0.114 | 0.283 | 0.201 | −0.283 | ||
| q63 | 0.153 | 0.093 | 0.166 | 0.135 | −0.003 | |
| q77 | 0.157 | 0.275 | 0.151 | 0.222 | −0.146 |
Notes:
Refer Table 1 for verbal descriptions of each question number. Factor loadings in bold (≥0.4) were considered for interpretive purposes. Factor loading on one category reflects concept independence for that particular question, whereas multiple factor loadings ≥0.4 suggest the question embodies several leadership categories. Concept independence was considered desirable for validity purposes.
Mean (standard deviation) of the category scores by patient contact, age, and sex.
| Principal competencies | |||||||
|---|---|---|---|---|---|---|---|
|
| |||||||
| Patient centeredness | Selfless service | Critical thinking | Teamwork | Integrity | Emotional intelligence | ||
| Specialty | High-patient contact (n=61) | 28.58 (8.97) | 27.07 (9.80) | 20.09 (9.62) | 23.16 (10.41) | 25.33 (9.35) | 24.48 (7.92) |
| Low-patient contact (n=36) | 26.21 (10.23) | 25.66 (11.84) | 23.25 (9.75) | 22.58 (11.47) | 27.39 (9.79) | 26.44 (9.07) | |
| Other (n=29) | 32.21 (14.02) | 31.89 (11.75) | 23.63 (12.01) | 23.69 (12.32) | 27.78 (12.73) | 28.00 (11.99) | |
| Age (years) | 25–29 (n=56) | 26.58 (10.04) | 26.92 (10.88) | 18.24 | 21.38 (11.07) | 22.19 | 23.25 |
| 30–34 (n=37) | 30.50 (10.15) | 29.48 (11.91) | 26.42 | 25.25 (10.21) | 29.09 | 28.64 | |
| 35+ (n=16) | 29.65 (15.26) | 27.32 (10.77) | 22.64 | 25.98 (9.80) | 30.92 | 27.25 | |
| Sex | Male (n=63) | 26.44 | 25.87 (11.83) | 22.44 (10.27) | 23.14 (11.29) | 26.10 (11.23) | 25.46 (10.21) |
| Female (n=62) | 31.08 | 29.66 (9.99) | 21.06 (10.42) | 23.66 (10.07) | 26.67 (9.34) | 26.34 (8.50) | |
Note:
P≤0.05.