| Literature DB >> 27684616 |
Gulzar H Shah1, Jonathon P Leider, Huabin Luo, Ravneet Kaur.
Abstract
BACKGROUND: In the post-Affordable Care Act era marked by interorganizational collaborations and availability of large amounts of electronic data from other community partners, it is imperative to assess the interoperability of information systems used by the local health departments (LHDs).Entities:
Year: 2016 PMID: 27684616 PMCID: PMC5049946 DOI: 10.1097/PHH.0000000000000436
Source DB: PubMed Journal: J Public Health Manag Pract ISSN: 1078-4659
Barriers to Interoperability of Information Systems and Impacts on LHD Functioning, Data From Qualitative Interviews
| Themes | Selected Illustrative Quotes |
|---|---|
| Barriers to interoperability of information systems | |
| Interoperable systems are resource intensive | “I think the main reason we don't [have] it is because the technology is expensive and requires expertise that are not available; [our] county is a local rural health department, so ....” |
| “No, they do not cross over; that's one of our problems; they can create patches and sort of get them to work, but I heard that ... it takes a lot of IT hours and expertise and sometimes additional programs to do that.” | |
| No master-patient index for clinical data | “We were working on creating a master patient index so we can do that better, but we all may link somewhere now [manually], ....” |
| LHDs are not main developers of the systems used | “I think that there are certainly some opportunities for interoperability, but like I said, not being the main developer for some of those applications has definitely hindered our ability to maybe provide input or suggestions on future development efforts, but definitely when it is under our control we definitely try and do that but it's probably minimal at this point.” |
| Systems are developed by different organizations with different codes/standards, at different levels of sophistication | “Communicable disease and the environmental health are part of the same [information system]; they are from the same company vendor solutions and different aspects of their program. The Electronic health record that we pick is not from the same company. Because we are a primary health care provider, we needed a very robust health record.” |
| “They ... don't have necessarily uniformed formats. They're not kept in similar files, and so one of the things that I and some of my colleagues wind up doing is when we're pulling information from multiple sources, then we're doing sort of the reconciling and making, you know, making one coherent story based on all the various pieces of information.” | |
| “We basically log in to the system. So basically they have a system and we just log in to participate. I mean we do things internally and, most of it is Excel. Because of our staff capacity, we try to do a couple of things with Access and (laughs).” | |
| IT staff are not available | “I would say the state has a lot of data systems, but ...we are not able at this time [to have them communicate].... As far as we are concerned, we have a lot of data systems but they don't talk to each other; does that make sense?” |
| “Well, I have the ability to analyze data and store data and share data and I have some level of expertise to connect things. I don't have an IT staff that can prepare software to connect electronic medical records with a registry and, like I said, most of the registries belong or are maintained at the state level.” | |
| Negative impact of lack of interoperability | |
| Care coordination and continuation of care difficulties | “I think one of the challenges for us is we work in a community that has two very large health care systems, and our patients–for us, from our clinic–is [sic] one of the major health care systems. The electronic medical records do not communicate at all, and so that is then a |
| “I guess I would say I don't have a direct line into the state informatics system that they use. I do know that this is individual results that we get; a paper report is sent back to our clinic that is scanned into the person's chart, and then I have access to that.” | |
| “One of our big clinical data systems and billing system is called HMS in Florida, Health Management System; it was created by our state office. We do not have the ability at this point in time to look at another health department's data. So, if a patient came from Miami to where I live in [County], I could not go into Miami's HMS and look at that client's record. I mean it's not technically possible.” | |
| Difficulty coordinating activities across different programs within LHD | “They [information systems] are not really designed to do that [communicate with each other]. So if we were to have a death certificate that's tied to a property where a decedent passes in their home, if we get a complaint about a property being a hazard or we send an abatement order for them to clean the house up, there's no interoperability between the environmental dataset and the vital records dataset to join those two records by the property, currently. But we are actually moving towards one that would eventually join those two.” |
| Different levels of observation for different data make data integration difficult | “Well, the only information that we get is from the state; it's not integrated necessarily at the local level in terms of some of the other data that we get from the local organizations that may have it.... The information the programs are utilizing is much more meaningful for them versus some of the information that's gathered either [by] the funder or the state or even at the federal level. A lot of the data at those levels [are] really about units of service where the programs are looking for actual impact for the client served.” |
| Duplication of effort | “No, I would say that we find ourselves in the situation where some of our programs [ar] doing dual data entry because there is not a linkage between the two data systems. And then some of those systems actually request very similar but slightly different data, and we have not been able to get those individuals to take a look at the broader approach. In fact, many of them come out of the Iowa Department of Health and we do find ourselves in some of their programs doing the data, dual data entry.” |
| “For immunizations we have a statewide system that local physicians and clinics and hospitals can input that on immunization. That is interoperable throughout the state; that's a good system. As far as the others, they are pretty much stand-alone separate systems that are not really [interoperable]; they really don't talk to each other. We have to go into each system separately to obtain data.” | |
| Delay in detecting outbreaks | “The only thing that makes them connected is the person that says, ‘Oh my God’; we've been notified that we have one report of illness for |
| Loss of efficiency in information retrieval due to multiple log-on required | “I would say not really; no they are not really interoperable, ..., but yeah there's not a lot of interoperability between like our communicable disease surveillance system, and the immunization register like that; people have to have multiple logons, like go into those different systems and cross-check that way; yeah, so there's not a lot of interoperability.” |
| Timeliness of data jeopardized | “We have a real hard time especially with the local hospital of getting information in a timely fashion. We are still even struggling with the physician clinic which is a separate corporation. Physician clinic is Mayo; the hospital ownership is by a big company up in the twin cities called the Allina. They have different EMR systems of their own. They have trouble talking to each other even. So communications and timeliness are huge.” |
| No real use of interoperable systems | “Well, the [two major information systems] do not speak to each other, but they are two totally different things but they do work very well with other people's database; like electronic health records communicates with [one database] and we are able to see that. We don't have electronic medical records except for the [one] database and [the other] is communicable diseases and the other is vaccinations; they really have no real use to communicate with each other, no reason to do that.” |
Abbreviations: EMR, electronic medical record; IT, information technology; LHD, local health department.
Descriptive Statistics for the Variables in the Analyses, 2015
| LHD Organizational Characteristics | Percent (Weighted) | Frequency (Unweighted) |
|---|---|---|
| Interoperability status of the information systems | 297 | |
| None of the systems interoperable/don't know/NA | 58.6 | |
| Some, most, or all systems are interoperable | 41.4 | |
| Decentralized governance (ie, shared or state governance) | 324 | |
| State or shared | 18.5 | |
| Local | 81.5 | |
| Self-rating of IT infrastructure | 318 | |
| Poor/fair | 26.1 | |
| Average | 34.0 | |
| Good/excellent | 39.9 | |
| In past 2 y, LHD reviewed current systems to determine if they need to be improved or replaced | 312 | |
| No | 28.9 | |
| Yes | 71.1 | |
| In 2 y, LHD created a strategic plan for information systems throughout your LHD | 312 | |
| No | 76.3 | |
| Yes | 23.7 | |
| LHD conducts business process analysis and redesign | 306 | |
| No | 76.0 | |
| Yes | 24.0 | |
| LHD provides project management | 306 | |
| No | 64.2 | |
| Yes | 35.8 | |
| LHD controls data management | 317 | |
| No | 37.4 | |
| Yes | 62.6 | |
| LHD controls data quality | 317 | |
| No | 68.1 | |
| Yes | 31.9 | |
| LHD controls IT budget allocation | 317 | |
| No | 41.7 | |
| Yes | 58.3 | |
| Support from leadership available | 277 | |
| Yes | 78.5 | |
| No, lack support | 21.5 | |
| LHD adequate access to technical support or expertise | 277 | |
| Yes | 62.7 | |
| No | 37.3 | |
| LHD jurisdiction population (log) | 10.6 | 0.027 |
| LHD jurisdiction population | 122 726 | 6,805 |
Abbreviations: IT, information technology; LHD, local health department.
Logistic Regression of Interoperabilitya of LHD Informatics Systems, 2015b
| LHD Organizational Characteristics | AOR | 95% CI for exp( | ||
|---|---|---|---|---|
| Lower | Upper | |||
| LHD jurisdiction population (log) | 1.20 | 1.11 | 1.29 | |
| Shared or state governance (vs local) | 1.75 | 1.32 | 2.32 | |
| Self-rating of IT infrastructure (vs poor or fair) | ||||
| Average | 1.50 | 1.16 | 1.93 | |
| Good/excellent | 1.88 | 1.43 | 2.46 | |
| In 2 y, reviewed current system to determine if they need to be improved or replaced (vs No) | 1.66 | 1.31 | 2.10 | |
| In 2 y, LHD created a strategic plan for information systems throughout your LHD (vs No) | 1.92 | 1.51 | 2.43 | |
| LHD conducts business process analysis and redesign | 1.49 | 1.17 | 1.90 | |
| LHD provides project management | 2.14 | 1.71 | 2.66 | |
| LHD controls data management | 2.31 | 1.57 | 3.40 | |
| LHD controls data quality | 1.69 | 1.32 | 2.16 | |
| LHD controls IT budget allocation | 2.48 | 1.68 | 3.67 | |
| Support from leadership available (vs No) | 3.54 | 2.72 | 4.60 | |
| LHD had adequate access to technical support or expertise (vs lacked accessed) | 1.39 | 1.11 | 1.73 | |
Abbreviations: AOR, adjusted odds ratio; IT, information technology; LHD, local health department.
aInteroperability as the dependent variable was coded as follows: having all, most, or some systems interoperable = 1; no system interoperable or do not know = 0.
bAll of the variables in the table were included in the logistic regression simultaneously, resulting in the AORs presented in the table.
cP values in bold font indicate that AOR is significantly different than 1.