Janet Woollen1, Jennifer Prey1, Lauren Wilcox2, Alexander Sackeim3, Susan Restaino4, Syed T Raza4, Suzanne Bakken5, Steven Feiner6, George Hripcsak1, David Vawdrey7. 1. Department of Biomedical Informatics, Columbia University , New York, NY. 2. School of Interactive Computing, Georgia Institute of Technology , Atlanta, GA. 3. University of Pennsylvania Health System , Pennsylvania, PA. 4. College of Physicians and Surgeons, Columbia University Medical Center , New York, NY. 5. Department of Biomedical Informatics, Columbia University, New York, NY; School of Nursing, Columbia University, New York, NY. 6. Department of Computer Science, Columbia University , New York, NY. 7. Department of Biomedical Informatics, Columbia University, New York, NY; NewYork-Presbyterian Hospital, New York, NY.
Abstract
OBJECTIVE: To investigate patients' experience using an inpatient personal health record (PHR) on a tablet computer to increase engagement in their hospital care. METHODS: We performed observations and conducted semi-structured interviews with 14 post-operative cardiac surgical patients and their family members who received an inpatient PHR. Themes were identified using an inductive coding scheme. RESULTS: All participants responded favorably to having access to view their clinical information. A majority (85.7%) of participants used the application following an initial training session. Patients reported high satisfaction with being able to view their hospital medications and access educational materials related to their medical conditions. Patients reported a desire to view daily progress reports about their hospital stay and have access to educational information about their post-acute recovery. In addition, patients expressed a common desire to view their diagnoses, laboratory test results, radiology reports, and procedure notes in language that is patient-friendly. CONCLUSION: Patients have unmet information needs in the hospital setting. Our findings suggest that for some inpatients and their family members, providing personalized health information through a tablet computer may improve satisfaction, decrease anxiety, increase understanding of their health conditions, and improve safety and quality of care.
OBJECTIVE: To investigate patients' experience using an inpatient personal health record (PHR) on a tablet computer to increase engagement in their hospital care. METHODS: We performed observations and conducted semi-structured interviews with 14 post-operative cardiac surgical patients and their family members who received an inpatient PHR. Themes were identified using an inductive coding scheme. RESULTS: All participants responded favorably to having access to view their clinical information. A majority (85.7%) of participants used the application following an initial training session. Patients reported high satisfaction with being able to view their hospital medications and access educational materials related to their medical conditions. Patients reported a desire to view daily progress reports about their hospital stay and have access to educational information about their post-acute recovery. In addition, patients expressed a common desire to view their diagnoses, laboratory test results, radiology reports, and procedure notes in language that is patient-friendly. CONCLUSION:Patients have unmet information needs in the hospital setting. Our findings suggest that for some inpatients and their family members, providing personalized health information through a tablet computer may improve satisfaction, decrease anxiety, increase understanding of their health conditions, and improve safety and quality of care.
Entities:
Keywords:
Patient engagement; inpatient; personal health records; technology
Authors: Cynthia J Sieck; Daniel M Walker; Jennifer L Hefner; Jaclyn Volney; Timothy R Huerta; Ann Scheck McAlearney Journal: Appl Clin Inform Date: 2018-12-05 Impact factor: 2.342
Authors: Judith W Dexheimer; Mary V Greiner; Sarah J Beal; Darius Johnson; Andrea Kachelmeyer; Lisa M Vaughn Journal: J Am Med Inform Assoc Date: 2019-08-01 Impact factor: 4.497
Authors: Ruth M Masterson Creber; Lisa V Grossman; Beatriz Ryan; Min Qian; Fernanda C G Polubriaginof; Susan Restaino; Suzanne Bakken; George Hripcsak; David K Vawdrey Journal: J Am Med Inform Assoc Date: 2019-02-01 Impact factor: 4.497
Authors: Peter L T Hoonakker; Rebecca J Rankin; Jennifer C Passini; Jenny A Bunton; Bradley D Ehlenfeldt; Shannon M Dean; Anne S Thurber; Michelle M Kelly Journal: Appl Clin Inform Date: 2019-08-28 Impact factor: 2.342
Authors: Michelle M Kelly; Anne S Thurber; Ryan J Coller; Alisa Khan; Shannon M Dean; Windy Smith; Peter L T Hoonakker Journal: Hosp Pediatr Date: 2019-04
Authors: Daniel M Walker; Alice Gaughan; Naleef Fareed; Susan Moffatt-Bruce; Ann Scheck McAlearney Journal: Appl Clin Inform Date: 2019-11-27 Impact factor: 2.342
Authors: Anuj K Dalal; Patricia Dykes; Lipika Samal; Kelly McNally; Eli Mlaver; Cathy S Yoon; Stuart R Lipsitz; David W Bates Journal: Appl Clin Inform Date: 2019-05-29 Impact factor: 2.342
Authors: Sonali R Mishra; Andrew D Miller; Shefali Haldar; Maher Khelifi; Jordan Eschler; Rashmi G Elera; Ari H Pollack; Wanda Pratt Journal: Proc SIGCHI Conf Hum Factor Comput Syst Date: 2018-04-21