Literature DB >> 27321820

Text message reminders to improve questionnaire response rates.

Ada Keding1, Sally Brabyn2, Hugh MacPherson2, Stewart J Richmond3, David J Torgerson4.   

Abstract

OBJECTIVES: To assess whether short message service (SMS) text messages sent as prenotification or postnotification reminders improve questionnaire response rates in randomized controlled trial (RCT) follow-up. STUDY DESIGN AND
SETTING: Three "trials within a trial" assessed text message notifications sent before or after receipt of a follow-up questionnaire within an RCT for patients with depression. Consenting patients (n = 523) were randomized to receive a prenotification or no notification at 3 months, prenotification or postnotification at 6 months, and a postnotification or no notification at 12-month follow-up. Unadjusted and adjusted questionnaire return rates and time to return were compared.
RESULTS: The two trials comparing prenotification or postnotification with no notification at 3- and 9-month follow-up found no evidence of an effect on questionnaire response rates (3-month response rate: 82.9% vs. 84.7% (difference 1.79%, 95% confidence interval [CI] -4.53% to 8.11%, P = 0.58); 9-month response rate: 77.1% vs. 78.5% (difference = -1.44%, 95% CI -8.56% to 5.67%, P = 0.69). For the trial at 6-month follow-up, there was a statistically significant difference in response rates for postnotification (83.2%) compared with prenotification (75.2%), (difference 7.95%, 95% CI 1.00% to 14.91%, P = 0.02).
CONCLUSION: SMS as a prenotification device seems ineffective. For postnotification, the evidence is unclear. Copyright Â
© 2016 Elsevier Inc. All rights reserved.

Entities:  

Keywords:  Attrition; Embedded trial; Prenotification; Randomized controlled trial; Reminder; SMS messaging; Text message; Trial within a trial

Mesh:

Year:  2016        PMID: 27321820     DOI: 10.1016/j.jclinepi.2016.05.011

Source DB:  PubMed          Journal:  J Clin Epidemiol        ISSN: 0895-4356            Impact factor:   6.437


  8 in total

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8.  Randomised study within a trial (SWAT) to evaluate personalised versus standard text message prompts for increasing trial participant response to postal questionnaires (PROMPTS).

Authors:  Lucy Cureton; Ioana R Marian; Vicki S Barber; Adwoa Parker; David J Torgerson; Sally Hopewell
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  8 in total

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