Anthea Fagan1, Vicki Parker1,2, Debra Jackson1,3. 1. School of Health, University of New England, Armidale, NSW, Australia. 2. Hunter New England Area Health Service, Valentine, NSW, Australia. 3. Oxford Brookes University and Oxford University Hospitals, UK.
Abstract
AIM: An analysis of the concept of nursing students speaking up for patient safety in the workplace. BACKGROUND: 'Speaking up' is assertive communication in clinical situations that requires action through questions or statements of opinion or information with appropriate persistence and is linked to patient safety. Previously, the concept of speaking up has focused on the registered or experienced practitioners, there is minimal discussion relating to student nurses. Analysis of the elements of students speaking up will identify the key elements that will give understanding to their position and experiences. DESIGN: A concept analysis. DATA: Literature included publications between 1970-2015 from, MEDLINE, CINHAL, PUBMED and SCOPUS. Search terms included patient safety AND speaking up; AND pre-registration/undergraduate nursing students, patient advocate, error reporting, organizational silence, whistleblowing and clinical placement/practicum. METHODS: The Walker and Avant concept analysis model was modified and used to examine the literature. RESULTS: Nursing students speaking up behaviour is influenced by individual and contextual factors that differ from those influencing more experienced colleagues. Motivators and barriers to voicing concerns include moral and ethical beliefs, willingness and confidence to speak up in the workplace. Students' subordinate and often vulnerable position creates additional tensions and challenges that impact their decisions and actions. CONCLUSION: This concept analysis provides a clear definition of 'speaking up' in relation to nursing students. The analysis will facilitate understanding and operationalization of the concept applied to learning and teaching, practice and research.
AIM: An analysis of the concept of nursing students speaking up for patient safety in the workplace. BACKGROUND: 'Speaking up' is assertive communication in clinical situations that requires action through questions or statements of opinion or information with appropriate persistence and is linked to patient safety. Previously, the concept of speaking up has focused on the registered or experienced practitioners, there is minimal discussion relating to student nurses. Analysis of the elements of students speaking up will identify the key elements that will give understanding to their position and experiences. DESIGN: A concept analysis. DATA: Literature included publications between 1970-2015 from, MEDLINE, CINHAL, PUBMED and SCOPUS. Search terms included patient safety AND speaking up; AND pre-registration/undergraduate nursing students, patient advocate, error reporting, organizational silence, whistleblowing and clinical placement/practicum. METHODS: The Walker and Avant concept analysis model was modified and used to examine the literature. RESULTS: Nursing students speaking up behaviour is influenced by individual and contextual factors that differ from those influencing more experienced colleagues. Motivators and barriers to voicing concerns include moral and ethical beliefs, willingness and confidence to speak up in the workplace. Students' subordinate and often vulnerable position creates additional tensions and challenges that impact their decisions and actions. CONCLUSION: This concept analysis provides a clear definition of 'speaking up' in relation to nursing students. The analysis will facilitate understanding and operationalization of the concept applied to learning and teaching, practice and research.
Authors: George Wing Yiu Ng; Jack Kwok Hung Pun; Eric Hang Kwong So; Wendy Wai Hang Chiu; Avis Siu Ha Leung; Yuk Han Stone; Chung Ling Lam; Sarah Pui Wa Lai; Rowlina Pui Wah Leung; Hing Wah Luk; Anne Kit Hung Leung; Kin Wah Au Yeung; Kang Yiu Lai; Diana Slade; Engle Angela Chan Journal: BMJ Open Date: 2017-08-11 Impact factor: 2.692